Having a issue with Bluetooth - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hi there.
I have a Z5P single sim version.
After I updated to Marshmallow 6.0,
Bluetooth isn't stable when I connected to my car. My car is 2012 vw Jetta tdi stock radio system(not navigation).
Often music turned down then back to same volume as before turned down like when i get notification, text, email, etc.
Before I updated to Marshmallow, I had same issue a few times, but it wasn't big deal.
Now it's just so annoying. And I wanna fix it.
Does anyone have same issue as me?
If there is way to fix it, please let me know!

That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk

francisamarsingh said:
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
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Click to collapse
Sorry for late response. I did same thing, close all app, or I just restart the phone. I use Spotify and all music is download in sd card. I also use Google music, and same thing happened. So I did forgot Bluetooth connection and recent connect again, but it's still happen. I don't really want to factory reset and use computer to fix program. It's too much to do. I just don't know what else I can do :/

Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk

Do you have any of the sony sound enhancements on or Viper?

francisamarsingh said:
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
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Sorry to hear that but Thank you any information will help!
dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
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Click to collapse

dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
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Click to collapse
I have ClearAudio+ is on in the settings. That's all. I noticed that I have same issue even on my Bluetooth headphone now. What is Viper?

I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.

Nugstar said:
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
Click to expand...
Click to collapse
I haven't tried it yet, so I will try it and see if how it goes. Thanks for the info!
Sent from my E6853 using XDA-Developers mobile app

Update:
So at first, I did reset Bluetooth WiFi and signal settings, also smart connect and app setting. It did better for a couple time, then back to terrible again.
A couple of days later, I couldn't take it anymore, so I factory reset and repair on computer. It seems much better. Maybe a few times I still have same issue.
Great news is battery life is improved a lot. Now I don't need to charge till I go sleep. Also less buggy and faster.
My conclusion about this issue is, it is not about Bluetooth. It is something about OS or some software issue. When the phone is buggy and slow, this happens even all other app is closed.
Now I will wait for update to see if it will fix this issue.
Sent from my E6853 using XDA-Developers mobile app

Related

Phone reboots after Bluetooth call??

I have a Jawbone Era headset and of course the HOX. When ever I initiate a call I get connected but when conversation is finished and I try and hang up the phone freezes for a few seconds and the completely reboots. I tried to make calls in Safe Mode and this phenom doesn't happen?? Any thoughts?? Any apps possibly causing this?
Jklsr55 said:
I have a Jawbone Era headset and of course the HOX. When ever I initiate a call I get connected but when conversation is finished and I try and hang up the phone freezes for a few seconds and the completely reboots. I tried to make calls in Safe Mode and this phenom doesn't happen?? Any thoughts?? Any apps possibly causing this?
Click to expand...
Click to collapse
yeah it could be an app, but it could also be a rom iusse
I had the Text By Voice app installed. I tried uninstalling it to see if that would fix my bluetooth issues. It seems to have done so. I have made several calls and not once has my phone rebooted. The only downside is I really liked that application!! I need to contact them and see if something can be done so I can reinstall it!
Sent from my HTC One X using xda app-developers app
Jklsr55 said:
I had the Text By Voice app installed. I tried uninstalling it to see if that would fix my bluetooth issues. It seems to have done so. I have made several calls and not once has my phone rebooted. The only downside is I really liked that application!! I need to contact them and see if something can be done so I can reinstall it!
Sent from my HTC One X using xda app-developers app
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Click to collapse
maybe that app isn't compatible with JB yet (if you're on JB)

[Q] Phone always unlocks to speakerphone?

I've been getting a weird issue on my Z1 compact these last couple of days. Whenever I get a phone call and I swipe to answer the phone keeps putting the call straight to speakerphone. It's really starting to annoy me, I've looked through the settings and can't see anywhere this could be configured, I've also tried rebooting the phone but the same issue keeps happening. Is anyone else getting this?
Nos0x said:
I've been getting a weird issue on my Z1 compact these last couple of days. Whenever I get a phone call and I swipe to answer the phone keeps putting the call straight to speakerphone. It's really starting to annoy me, I've looked through the settings and can't see anywhere this could be configured, I've also tried rebooting the phone but the same issue keeps happening. Is anyone else getting this?
Click to expand...
Click to collapse
I've got the same problem. Don't understand what's wrong. Started maybe a week ago
Have experienced this issue couple of times. Something to do with over sensitive screen and fast swipe.
Try unlocking phone with little more pressure and little slower swipe and then lift the finger.
Sent from my D5503 using Tapatalk
It's a google chrome issue,just freeze that or uninstall and install other browser and pufff all speaker problems gone
aigaming said:
It's a google chrome issue,just freeze that or uninstall and install other browser and pufff all speaker problems gone
Click to expand...
Click to collapse
This had no effect on the problem.
Sent from my D5503 using Tapatalk
Also being discussed here:
Sony forums
I expect a Sony forum employee/troll will come along soon and suggest a factory reset
Same problem here...but not on every call.
I've had this a couple of times as well - interested if there is a fix.
I get the same problem. Mine seems to happen only on the first call after disconnecting from bluetooth car kit
I have the same problem.
It does!when i freezed chrome i never ever had that problem again
Sent from my D5503 using Tapatalk
I'll try that again and report back.
Sent from my D5503 using Tapatalk
Ok so the first time I tried I uninstalled updates, froze chrome but still had the issue. This time after uninstalling/freezing chrome I rebooted the phone and so far (fingers crossed) two test calls have worked ok. Will wait a few more days and report back again!
Here is a thread in Sonys support forum: http://talk.sonymobile.com/t5/Xperi...es-straight-to-loudspeaker/m-p/585801#U585801
There is the recommandation: uninstall or disable chrome. But imho this can't be the solution. I don't want to quit using chrome just because Sony has a bug in their software...
If it fixes by removing an app they for sure that's not sonys fault. Chrome has the issue, Sony doesn't own chrome hence you should not blame sony for this bug.
ABBolle said:
Here is a thread in Sonys support forum: http://talk.sonymobile.com/t5/Xperi...es-straight-to-loudspeaker/m-p/585801#U585801
There is the recommandation: uninstall or disable chrome. But imho this can't be the solution. I don't want to quit using chrome just because Sony has a bug in their software...
Click to expand...
Click to collapse
But why i don't have this issue on my GNex or my girlfriend on her Nexus4?
Maybe this issue is caused by chrome, but it seems to be the combination chrome <--> Z1 Compact.
But if it's realy just the last update and chrome will be fixed, i will be satisfied.
But i'm not sure if google will fix chrome, just because one phone can't handle it...
ABBolle said:
But why i don't have this issue on my GNex or my girlfriend on her Nexus4?
Maybe this issue is caused by chrome, but it seems to be the combination chrome <--> Z1 Compact.
But if it's realy just the last update and chrome will be fixed, i will be satisfied.
But i'm not sure if google will fix chrome, just because one phone can't handle it...
Click to expand...
Click to collapse
Dont worry z1 compact isn't the only one having this issue.
https://code.google.com/p/chromium/issues/detail?id=348538
So I've received half a dozen or so calls since uninstalling chrome, disabling the app and restarting my Z1 compact and all of the calls have been answered without going to speakerphone, result!
Sent from my D5503 using Tapatalk
Nos0x said:
So I've received half a dozen or so calls since uninstalling chrome, disabling the app and restarting my Z1 compact and all of the calls have been answered without going to speakerphone, result!
Sent from my D5503 using Tapatalk
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Click to collapse
See... The issue lies in chromium and WebRTC integration. When the browser is open it enables speaker mode for WebRTC but when phone activates audio process is already being used by the browser hence cannot be overriden by the phone.
UPDATE:
Ok news! Looks like HTC One 4.4 update also has this similar problem.. Although a lot worse.

Pandora issues

Is anyone having issues with pandora? I am on the latest firmware from smart switch. My phone is rooted and I have tried it with both stock kernel and with the simple kernel from the international forum. The app freezes up after a few songs when connected through Bluetooth in my truck and the radio tells me to check the internet connection. This happens whether I use the built in pandora app in the radio or just stream it straight from the phone. It also has issues playing from just headphones and speaker. It will play but if I play a couple of songs and then turn the screen on, it will say pandora is not responding and ask to close or wait. I have cleared cache, data, uninstalled, fixed permissions. I just cant seem to figure it out. Its driving me nuts.
pclaunch said:
Is anyone having issues with pandora? I am on the latest firmware from smart switch. My phone is rooted and I have tried it with both stock kernel and with the simple kernel from the international forum. The app freezes up after a few songs when connected through Bluetooth in my truck and the radio tells me to check the internet connection. This happens whether I use the built in pandora app in the radio or just stream it straight from the phone. It also has issues playing from just headphones and speaker. It will play but if I play a couple of songs and then turn the screen on, it will say pandora is not responding and ask to close or wait. I have cleared cache, data, uninstalled, fixed permissions. I just cant seem to figure it out. Its driving me nuts.
Click to expand...
Click to collapse
I was having issues with that as well but I installed this custom kernel and so far it runs smooth and is good on battery and Pandora is fine so far its not my work but u can thank him for his work
http://forum.xda-developers.com/galaxy-s6-edge/orig-development/28-04-2015-hybridmax-kernel-t3095373
lrmdaddy said:
I was having issues with that as well but I installed this custom kernel and so far it runs smooth and is good on battery and Pandora is fine so far its not my work but u can thank him for his work
http://forum.xda-developers.com/galaxy-s6-edge/orig-development/28-04-2015-hybridmax-kernel-t3095373
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Click to collapse
I will give this a shot!
pclaunch said:
I will give this a shot!
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Click to collapse
let me know what happens with yours...keep us in the loop
lrmdaddy said:
let me know what happens with yours...keep us in the loop
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Click to collapse
Tried the new kernel and have the same results. Guess I will just have to wait for an update
pclaunch said:
Tried the new kernel and have the same results. Guess I will just have to wait for an update
Click to expand...
Click to collapse
Try the following steps and let me know if it works:-
1. Close Pandora
2. Turn on the ultra power saver mode.
3. Once all the apps are updated for the ultra power saver....... just switch back to regular mode..
I tried this and it worked....The worst part is that you need to do it every time pandora freezes
I'm having the same issues where Pandora force closes and freezes up when using Bluetooth on my car as well. I would have to restart my phone after I force stop the app and clear the cache. Seems a little tedious. It's weird because I'm fully stock. No root or anything.. Is this Pandora messing up or a software compatibility issue with Pandora on the GS6 Edge? Never had an issue like this with my GS5.
Are you using adaway? Adaway created several issues for me, from slow page loads to Pandora issues.. Even tethering issues. I'm sure the correct white listing would solve all problems
Sorry I see you're not rooted... So adaway isn't on your device

Bluetooth Problems! Anyone?

Lately, I am facing this terrible Bluetooth problem on my s6e+. All my devices are dropping connections even if the phone is in my pocket.
My Bluetooth earphones would disconnect if I keep my phone in either pockets but would work fine 10 feet away from laptop.
My Moto360 keeps dropping connection, vibrating constantly which makes me think I received notification and makes me go crazy!
I thought I had problems with Android wear so I reset my watch, removed android wear app and reinstalled, paired again.
Still problem was there so I tried headphones to confirm the problem is with phone. I tried unpairing all devices, clearing cache.
I am on stock 5.1.1 unrooted. TIA
UPDATE: I called Samsung and apparently they think its hardware problem and so I sent my phone to them. Will update when I receive the phone back.
Final Update: Samsung replaced main board and Bluetooth problem is solved now!
I too have that problem and I don't know how to fix it.
I cannot see all the Bluetooth devices even if they are right next to the phone.
Enviado desde mi SM-G928T mediante Tapatalk
I dont have problem
nirmit14 said:
Lately, I am facing this terrible Bluetooth problem on my s6e+. All my devices are dropping connections even if the phone is in my pocket.
My Bluetooth earphones would disconnect if I keep my phone in either pockets but would work fine 10 feet away from laptop.
My Moto360 keeps dropping connection, vibrating constantly which makes me think I received notification and makes me go crazy!
I thought I had problems with Android wear so I resetted my watch, removed android wear app and reinstalled, paired again.
Still problem was there so I tried headphones to confirm the problem is with phone. I tried unpairing all devices, clearing cache.
I am on stock 5.1.1 unrooted. TIA
Click to expand...
Click to collapse
Backup your data. Update to 6.0.1 Ota then full wipe. Reinstall all your software
Sent from my SM-G928F using Tapatalk
buitruclam said:
Backup your data. Update to 6.0.1 Ota then full wipe. Reinstall all your software
Sent from my SM-G928F using Tapatalk
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Click to collapse
I waited 3 weeks for the MM update and got tired and sent it to Samsung for hardware repair. Just as I sent them, here is the MM update.

Sound cutting out

Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Dakotahorse said:
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
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Click to collapse
hudtwalcker said:
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Click to expand...
Click to collapse
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
So I found a solution for the issue in my case, it does seem to be software but it's really weird cause the issue continues in any firmware, it started when I was on 6.0.1 PI2, then I flashed Nougat and had the same problem (I hated it and battery drain was killing me) I went back to 6.0 and changed to the PK2 version and the issue continued, it was really weird cause it would cut out in audio messages, games but not music, I also tried every single suggestion on every forum and post I could find EXCEPT the Soundabout app, today I gave up, installed soundabout, selected media to speakers and bam, problem solved, I still need further testing, but it seems ok for now, keep in mind that I also have "prevent USB audio routing" on and "Easy Mute" off.
Dakotahorse said:
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
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Click to collapse
Im trying the soundabout app now, I orginally had it set to automatic and was still having the issue, now I set it to speaker and so far so good.
as this worked for me but idk about others... I was told to remove all paired bluetooth devices (on/off doesnt matter) then go to settings>connections>more connection settings>nearby device scanning then turn off... worked for me... (sorry for zombifying an old post but as this is still current with mine and many devices i decided to help)
samsung galaxy s7
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Andra1997 said:
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
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Click to collapse
Is anything still wrong? Or does the sound work both with and without headphones?
Hi. I dropped my phone and have the same problem now. Did you get any useful help?

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