Display problem - AT&T Samsung Galaxy Note 4

Hi guys,
I had been having some issue with my note 4, so I took it into a shop to get it checked out. My phone would keep restarting by itself. The shop I took it into said it was a motherboard problem and he would try finding a replacement or repairing it. After a few days he said he wont be able to do it and gave it back. When I started the phone after a few days, surprisingly the phone was working fine. Except, the display is having a small issue. The display wasn't responding properly. (The guy did disassemble my phone and could've messed something up in the process). So i ran a diagnostic using the *#0*# Touch function. I took a picture of the result which I have attached here (Also attached a video in zip file to better explain the problem). One entire strip of the display would not work properly. I tried using my S-Pen in a memo, and that seemed to work perfectly fine though (also attached). Any ideas what might be happening here?
This is a spare phone for me which I'm trying to sell so I dont want to spend too much trying to get it fixed.

Related

[Q] How to fix my screen?

My screen died last night. The phone works as I can hear all the sounds and my bottom buttons still light up, etc but I have a black screen.
I called a local repair shop and they stated it wasn’t worth repairing and that they’d be guessing what parts need replacement. Based on the symptoms above is this true? Can anyone tell me if they know what part I would need to buy to try the repair myself? Is it worth trying to fix myself?
There are two parts, the screen itself and the digitizer. The digitizer is the actual glass you touch, if that's not cracked, then you are good with that. The screen is the actual lcd under the glass.
Both can be found on ebay for 20-50 bucks, and there are tutorials here and on youtube to show you how to take it apart and fix it. FYI, there are two types of lcd's, one with a small ribbon and one with a wider one. The only way to know if to take your phone apart so you order the right one.
Seems like I can get both parts from Amazon Prime for less than $50 total which makes this worth a try. Can you suggest a good tool kit for this project?
Thanks!
Sent from my PG86100 using Tapatalk
Not worth repairing? I'ts cheap as hell to repair your issue.
**LINK**
You can also buy the replacement parts from that website as well. However, you might browse ebay first to see if you can get the parts for cheaper.
Edit: If the guys at the repair shop can't have any kind of educated idea as to what would be the problem with your screen going out then i would suggest not letting them anywhere near any of your computers either.
1. If screen turns on when the phone initially starts and then stops working when Android attempts to load then you've obviously got a software issue.
2. If screen doesn't work at all during the phone's initial startup process then you've obviously got a hardware problem.
3. A quick Google search shows the parts involved in replacing a screen and countless videos on how to do it. Takes only a few minutes to get a complete understanding of how it's done (It's not all that dissimilar from replacing a laptop screen). And it probably take 30-45 minutes, taking it slow since it would be a new process for the tech, to actually do the replacement.
4. Any semi-decent tech should be able to diagnose your problem within 5 minutes of looking at the phone and then have your phone back to you an hour and a half after receiving the parts.
Concordium said:
Not worth repairing? I'ts cheap as hell to repair your issue.
**LINK**
You can also buy the replacement parts from that website as well. However, you might browse ebay first to see if you can get the parts for cheaper.
Edit: If the guys at the repair shop can't have any kind of educated idea as to what would be the problem with your screen going out then i would suggest not letting them anywhere near any of your computers either.
1. If screen turns on when the phone initially starts and then stops working when Android attempts to load then you've obviously got a software issue.
2. If screen doesn't work at all during the phone's initial startup process then you've obviously got a hardware problem.
3. A quick Google search shows the parts involved in replacing a screen and countless videos on how to do it. Takes only a few minutes to get a complete understanding of how it's done (It's not all that dissimilar from replacing a laptop screen). And it probably take 30-45 minutes, taking it slow since it would be a new process for the tech, to actually do the replacement.
4. Any semi-decent tech should be able to diagnose your problem within 5 minutes of looking at the phone and then have your phone back to you an hour and a half after receiving the parts.
Click to expand...
Click to collapse
#2 describes my phone except the screen came back on today so it is intermittent or possibly in the process of dying. The phone is rooted but running stock so I don't think software is the issue.
Sent from my PG86100 using Tapatalk

[Q] Galaxy Nexus dead?

Hi,
I received a complaint from a friend of mine that her galaxy nexus stopped working. She dropped the phone off at a service center, and they told her that it was a hardware problem - specifically the "flash ig" inside the phone was broken. I tried looking this up but no info could be found.
What happened was that basically her phone underwent a hard fall and a portion of the screen on the bottom right cracked. However the phone worked normally for the next 2 days. After that the phone just turned off and no attempts were successful in turning it on thereafter.
I took a look at the phone, tried resetting it in every way possible, but nothing works. I believe the screen flashed for a brief second around 10-15 minutes after i plugged the phone into my laptop, but im not sure. Other than that, it's basically a paperweight at this point.
Can anything be done for the phone, any hopes or possibilities? Please let me know. Attached a couple pics showing the crack.
Thanks.
can anyone help with this?
Without seeing the actual damage, no one can say for sure. It could be as simple as resoldering one connection on the pcb, or it could be toast. Trust me in the no one is clairvoyant enough to determine what the damage is without actually opening it up to see. There's not much to lose at this point, so you may want to open it up using one of the teardown guides online and see if anything jumps out at you.

faulty screen/digitiser

Yesterday, I was just using my phone when the touchscreen suddenly stopped responding in one area. Its a bout a 2m wide strip running across the phone in portrait mode which does not respond. Originally I thought it might have been something to with the custom rom I installed last week so I completely wiped the phone and reset it to stock rom. I then ran the service test via *#*#7378423#*#* and ran a touchscreen test. This sowed me exactly where the digitiser was unresponsive.
The strange thing is that it sometimes works but more often than not there is a defined area where it just will not respond. Anyone know what the exact problem is?
By the sounds of it, you probably need to replace your digitizer. You could try taking it apart and try checking the digitizer's connection. Mine ended up getting loose, and the screen ended up being unresponsive unless it was tilted a specific way. If you need a guide on taking it apart, there are some fantastic guides on youtube detailing the disassembly process.
i am having the same problem..... replacing the flex cable will tell you if it works. Hold tight

[Q] [Panic] Ditigitizer problem or Motherboard?

This is my problem:
In may, I bought a Xperia Play on second-hand web from a guy on my city. In time, the phone got wet by rain, and digitizer started to go sometimes crazy, specially texting. I could survive with it.
After 2 months, the Ribbon Flex crashed, it showed screen completely screwed up, like in TV, you know, that problem that happen to everyone after sometime . So I changed it.
The point its, when i changed it, my old Digitizer stopped working ok, it gave too much problems. For 2 minutes it worked normally, except the base of the screen (that zone of the screen didnt detect my fingers, dont know why). Then, it wouldnt work totally, till, in some moments I took the phone, it would work for only minutes. I controlled the phone with the pad, but when it went out of battery by accident, I wasnt able to unlock again, as I couldnt touch and unlock the Pin code so I can use the phone again with the pad.
So I buyed a new one, which of course, I dont know why it doesnt work too (this replacement comes from a trusted dealer from my uncle electronics shop, so for the moment, I dont think the new digitizer itself its the problem).
What the hell Im supossed to do man? Im starting to go panic, because I dont know if the Motherboard have something to do with all this, and that means Phone dead right? Ive seem a lot of posts, all I could google with the same problem, and there is a lot of different cases and solutions with the damned Xperia Play, all starting with the damn unresponsive digitizer.
I saw the guide above amd i already posted there, but I wanted to leave a thread. Please, I need your help if its posible. Thank you at least for reading this.
Try replacing your flex cable again. Something like this happened to be, but the digitizer was completely unresponsive. After I replaced it, it works fine.

HTC 10 Half of Display Not Working After Screen Replacement

The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.
Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance
Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory
I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?
I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.

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