[Q] [Panic] Ditigitizer problem or Motherboard? - Xperia Play Q&A, Help & Troubleshooting

This is my problem:
In may, I bought a Xperia Play on second-hand web from a guy on my city. In time, the phone got wet by rain, and digitizer started to go sometimes crazy, specially texting. I could survive with it.
After 2 months, the Ribbon Flex crashed, it showed screen completely screwed up, like in TV, you know, that problem that happen to everyone after sometime . So I changed it.
The point its, when i changed it, my old Digitizer stopped working ok, it gave too much problems. For 2 minutes it worked normally, except the base of the screen (that zone of the screen didnt detect my fingers, dont know why). Then, it wouldnt work totally, till, in some moments I took the phone, it would work for only minutes. I controlled the phone with the pad, but when it went out of battery by accident, I wasnt able to unlock again, as I couldnt touch and unlock the Pin code so I can use the phone again with the pad.
So I buyed a new one, which of course, I dont know why it doesnt work too (this replacement comes from a trusted dealer from my uncle electronics shop, so for the moment, I dont think the new digitizer itself its the problem).
What the hell Im supossed to do man? Im starting to go panic, because I dont know if the Motherboard have something to do with all this, and that means Phone dead right? Ive seem a lot of posts, all I could google with the same problem, and there is a lot of different cases and solutions with the damned Xperia Play, all starting with the damn unresponsive digitizer.
I saw the guide above amd i already posted there, but I wanted to leave a thread. Please, I need your help if its posible. Thank you at least for reading this.

Try replacing your flex cable again. Something like this happened to be, but the digitizer was completely unresponsive. After I replaced it, it works fine.

Related

Touch Screeen DEAD !!!

There is no touch screen input. The phone works fine but no touch input.
I did a hard reset. Nothing. Any ideas ?
Im thinking there might be something wrong with the screen itself. Maybe if I take the phone apart and put it back together I can see whats wrong with it.
Same thing happened to my Tilt 2 (stock ROM). I tried a soft reset, hard reset, and then reflashing the stock ROM again. Nothing worked, so AT&T warranty exchanged it.
I believe is a hardware problem... Maybe your Rhodium got wet or something like that... You shoul go to your carrier and ask them if the warranty cover that...
actually i had the same problem---BUT
I did fix the problem myself...when it first lost its touchscreen capability, i accidentally pushed up on the bottom of the touchscreen (bottom of the phone) for a brief moment and touched the screen while pushing on the bottom ---AND IT WORKED...but as soon as i stopped pushing up on the bottom of the phone...the touchscreen stopped working......so I simply took apart my phone till I reached the lcd/touchscreen---I even disconnected all the ribbon cables ... (I could not figure out what the problem was because I had originally thought a ribbon cable that goes to the touchscreen had been loose-but all the ribbon cables seemed intact while I took the phone apart)----so I decided just to put the phone back together - carefully AND as soon as I put the phone back together, I turned it on IT WORKED! No problems since...
I really did not want to send the phone back to att because the phone that they sent me was actually 1 phone out of 2...yes thats right I received 2 phones whenever I ordered my phone...they have been doing this for years now...so I dont feel bad
good luck if you decide to open ur phone apart - it was rough...and time consuming ... but if you have a little patience - u should be good
Thats good you were able to fix it..... the same thing happened to me with a htc fuze from att. they refused to warranty exchange it for me though and i had it for less then 3 months.....

If your Touchscreen/Home buttons are not working (Probable Error)

About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.
So not the digitalizer?
steamdnt said:
About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.
Click to expand...
Click to collapse
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou
jakkebrown said:
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou
Click to expand...
Click to collapse
I am having this problem as well. touchscreen doesn't work nor does the home button. Volume down button seems to fail while in CWM recovery as well. I was thinking about replacing the digitizer but now I'm not so sure. Any help or advise would be greatly appreciated
If OP's saying what's busted is the part where all the digitizer, physical buttons, and LCD converge, that's the SLIDER FLEX. I replaced mine twice already. It gets pinched very easily. That's the weakness of slider phones. You have to accept that from the moment you decided to buy the Xperia PLAY. It happens to all sliders, live with it, face it.

Strip of touchscren not working

Hi guys. I know many of you have had touchscreen problems and whatnot, i searched but it seems like this one is a bit different from usual. Yesterday the phone was totally fine; i woke up this morning and it had a lot of touchscreen problems: at first it registered touches without me doing anything, but after a couple of reboots it was just unresponsive. After another reboot and some messagging, the problem reduced to a strip on the screen simply not working. The strip is located exactly where the first notification on the status bar is (like when you receive a message and you click on that notification). I have the trueancestor stats bar buttons, so that zone is a tad more down than usual. Anyway, all I did yesterday was a quick game. I think it may be the flex cable not working because of the sliding, but it happened all of a sudden, not gradually. I must say that some weeks ago I had the same "registers touches by itself" issue when typing, but a simple reboot was enough. I tried doing factory reset, but nothing so far. Also I can't use pc companion to flash everything stock back (I unlocked bootloader months ago, even though I relocked it; I dunno if it's locked or not right now), and I can't seem to find a working flashtool download link -_-. I don't think that would help much, it probably is a hardware problem, but who knows. I'm on true ancestor 1.6 LE, stock kernel.
Any help would be great, as I fear the phone will get refused in assistance because of bootloader unlocking.
Did your phone had contact with water? When my screen had contact with water it registered touches randomly.
it didn't. it has a screen protector anyway; but that's not the problem for sure. it doesn't register randomly, simply a strip doesn't work now...
Hardware problem. Could be flex cable or digitizer.
Today there were two moments it began to work again, but a few minutes after each one the problem came back. Sigh...
Mine does that when the screen is moist or my hands are too oily. Are you sure you're working in a dry environment?
mhh... exactly that? I dunno, my hands are dry and i think the screen is too; it has a quite thick screen protector (the skinomi one), so even if it got moist that shouldn't be a problem, right? I'm now living in a different town and that may have changed something, but the problem didn't show up until now, and it was sudden.
Also, I noticed that using gamekeyboard on a certain profile I had buttons placed on the strip, and pressing hardware keys mapped to those buttons actually works. This restricts the problem just to the actual finger-touch-detecting mechanism. Does anyone know anything about this?
Edit: lol I heated the phone up a bit with a hair dryer. It works now. I hope it will last and I'll not have to do this again over and over

Touchscreen became crazy!

Hi all!
After playing candy crush for 1/2 an hour (don't blame me ),my phone started to act strangely.
Very hard to unlock and seems like somebody remote touch everywhere on the screen...
Opened it,checked all cables and ribbons with no luck.
Even factory reset with flashtool do not work.
The problem is also in recovery,so I think it's hardware related.
Maybe i could buy a new digitizer but I dont want to spend 50 bucks,wait days to receive it (with no guaranty it will fix it).
I saw on youtube videos the same symptoms but no solution seems to fix this...
Any ideas?Thanks!
After a reboot,touchscreen si partially working in some places.
Phone is stable but is difficult to use.
I noticed that if i launch a multitouch test app,then it starts to ghost-touch everywhere...
Maybe i'll try to buy a digitizer and test it appart without unglue the screen.

Is the touchscreen of the 10 junk?

Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
houston_ said:
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
Click to expand...
Click to collapse
Is this a question.....post it in the Q&A section......
Edit :
I have mine 2.5 years now, no issues at all. There will always be people with problems and always people without. Consider it luck. That's it, not sure why there should be a whole thread dedicated to the obvious. So either get over it and buy a new phone or sort it with HTC......
Cheers.
Same. Have had my phone since launch and the only problems i had were with battery... and they were software issues so i was able to fix them... with the amount of times my phone has dropped i'm surprised I haven't faced more issues. For me the hardware on this phone is 10/10
Well, wasn't about to star a QA on this topic.
More like a discussion, which was right in the place I posted it. Even the title is a question, it wasn't obvious a normal question I really need a answer about.
@bilibox
I love the hardware too! The phone is awesome, else I wouldn't have changed the battery in the first place.
But even before touching the phone interiors, I had problems with the touchscreen.
I thought it may be a drop damage, since I had a few accidents with it.... But never something really bad, only dropping from like 20cm bed etc.
It survived every time!
My first faulty touchscreen was without any incident at all.
I belive to remember I just charged it over night, last drop was a few weeks ago...
Won't say it can't be the fall it has taken damage by...
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Right now I need the electro shock therapy like 3 times a day to have the part of the screen responsive for a while.
Even my phone is not in use, it will fail again....
This failure is soo random and fixable permanently (after I put it back together when it was working, fixing it with double sided tape, it worked) it still fails after gluing the screen in the backcover....
I have orders one last replacement part, the screen incl. Touch and stuff, to have this repaired....
If this won't work... Well... I was recommending htc to everyone who wanted a really good phone with awesome support in case of a damage.
I can't do that anymore, since I have these random problems with only the touch....
Yesterday it brake while watching a few videos on yt....
I really really hope... HOPE!... This is only a hardware issue...
With the new screen I even get some "original" adhesive to put it place... Maybe this will help....
The failure is obviously connected to pressure....
Since I was able to fix this problem by "bending" the phone. (bending... I was trying to bend it, I just pressed the screen and the edges... Really tough phone we have here)
To new readers:
No I don't want a answer on the title question, just tell me about your issues with the hardware of this phone.
The only thing i read all the time is "bending" and "dropping" a fall from 20 inches or even less distance would not hurt the device....yeah of course, from what planet do you come from.
This whole topic/discussion/Q&A is a absolute waste of time.
I'm very sorry for all the inconvenience you've been through with the device but complaining about it here is useless. And after 2.5 years of existence of this device there would be and endless list of topics here at xda about hardware failure if that would be significant. So i would recommend using the existing ones......if you can't find any that would confirm your bad luck.
Get over it.
houston_ said:
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Click to expand...
Click to collapse
Read well my friend...
After the warranty repair I haven't dropped the phone at any time.
And well... Instead of nearly 2 years with dropping, the new screen only survived a few month (5-6) without dropping.
The only thing I have done was replacing the battery.
And my repair was easy as f., since the replacement adhesive of the last repair was crap and wasn't really sticky at all.
There was no bending at all while the repair.
The bending was a way to fix the unresponsive parts of the screen as a temporary solution.
I bet, if I pry the screen out again, the touch will work again without problems...
Even if I need more force since my last repair, since I have properly glued the screen in place.
It is not like I don't know what I am doing... Tbh, I have no idea why the shocks work as a temp solution...
But for the rest, I am more in the electronics as in Android itself.
And if the screen fails at these random reasons, there has to be a malfunction with the way of picking up the signal from the touchscreen layer of the screen...
By using deforming force this problem gets better or worse it seems this connection seems way to fragile... I will look into this once my replacement arrives.

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