If your Touchscreen/Home buttons are not working (Probable Error) - Xperia Play Q&A, Help & Troubleshooting

About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.

So not the digitalizer?
steamdnt said:
About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.
Click to expand...
Click to collapse
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou

jakkebrown said:
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou
Click to expand...
Click to collapse
I am having this problem as well. touchscreen doesn't work nor does the home button. Volume down button seems to fail while in CWM recovery as well. I was thinking about replacing the digitizer but now I'm not so sure. Any help or advise would be greatly appreciated

If OP's saying what's busted is the part where all the digitizer, physical buttons, and LCD converge, that's the SLIDER FLEX. I replaced mine twice already. It gets pinched very easily. That's the weakness of slider phones. You have to accept that from the moment you decided to buy the Xperia PLAY. It happens to all sliders, live with it, face it.

Related

Can't allign my screen.

Hey guys!
I'm experiencing a very strange and annoying issue with my BA, and I was wondering if I could get some input from you.
So, here goes:
The touchscreen (not LCD) in my unit was broken, and thus I decided to fix it. I purchased a new one off eBay a few weeks ago, and just yesteday I proceeded to install it. To my surprise, something seems to have gone wrong.
I power up the unit, make my way into "Allign screen", and then the last "cross" that I have to touch rarely clicks in. On the other hand, when it does get detected, it simply restarts the alligning process.
What I've tried so far:
- allign right after installation -> no luck
- hard reset (on WM2k5_v4_R2.1) -> no luck again
- opened up the unit again, repositioned the screen -> nothing
- upgraded to Logout_WM2K5_5.4.03_HN -> still nothing
Right now I'm out of ideas, and I was hoping somebody here has some. Do you think the new touchscreen might be flawed ? I'm already discussing this issue with the seller.
Thanks for reading
New touchscreen or a refurb? Same type? (toppolly / sony) Sounds like it's been stripped from an old unit to me as it's not recognising the taps in the right places - can you see somehting like a liquid spill anywhere on the panel? This is what it looks like when the overlay touches the glass.
Richard
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=9720199180&rd=1&sspagename=STRK:MEWN:IT&rd=1
That was in fact my auction. Looked like brand spanking new to me, not one single stylus mark, and also had the protective sheet on. Of course, I might be wrong
Also, no liquid spill visible anywhere.
NSD said:
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=9720199180&rd=1&sspagename=STRK%3AMEWN%3AIT&rd=1
That was in fact my auction. Looked like brand spanking new to me, not one single stylus mark, and also had the protective sheet on. Of course, I might be wrong
Also, no liquid spill visible anywhere.
Click to expand...
Click to collapse
I bought from him also and am yet to fit - I got the completley wrong module :-(
Richard
What do you mean wrong module ? The "tip" of the flex cable ? Mine seems to match with what was already there ...
Hey NSD!
I purchased the exact same module for my Himalaya device, after the touchscreen being cracked.
My father, who is an electronic engineer, soldered the flat wire from the touchscreen onto the rear side of the LCD with normal copper wires. Unfortunately I have the exact same problem a you!
After attaching the entire LCD (+touchscreen) onto the mainboard, and supplying power from the battery, I'm not able to go past the Align Screen section!!!
The touchscreen is from the manufacture 'Asian Media' (I think so...).
It can't be a coincidence, that both of our touchscreens don't respond to tapping!!!
Anybody been able to get this problem fixed??
Any help would be appreciated!!!
Kind Regards,
Tony Schattat
I never replaced the touchscreen of my BA but I have replaced the screen of my ex ipaq 6315 once.
And one thing that I know is that sometimes the screen align process is different from the normal, I mean, it keeps repeating and repeating again many times....until the unit finally passes the align step and finishes the configuration. Actually I´ve "aligned" the screen more than 30 x (when I replaced the screen).
It happened just once and then I had a completely normal unit.

[Q] Just replaced digitizer and home button and left side of screen arent working

A customer brought her G2 on simple mobile to me with this problem: The letter "A" wont work on portrait mode nor will the home key. I figured it was the digitizer so I replaced that with an OEM Replacement part and as soon as we booted back up the problem was still there. Could it be her OS is corrupt or possibly a warp in the case thats keeping the plate from contacting the faceplate. I'm rather stumped as I ran a logcat and I saw nothing out of the ordinary during normal input. Any help is appreciated.
Touch plate? I am confused to what you mean by this. I am not too familiar with the electronic construction of a digitizer so any info would be helpful.
The digitizer isn't coming in contact with the face plate I believe. (Sorry I used like three different words to describe the same thing in my previous post) Any tips on how to fix that would be great. I saw a video on youtube that stated a part where a heat gun would be used but I never came across a front panel (The part with "T-mobile" on it so I installed the digitizer and went along). I think I may have messed up.
i have the same problem, i dropped the phone, and the touch screen was broken, i replaced it but now the left side and home button arent worksing
ps the broken screen worked still also on the left side , did you find a solution ?
I have the same problem.
I believe it's the ribbon cable, not the Digitizer. The ribbon cables on this phone hangs between both screens and is fairly exposed at times.
I still have a couple weeks in my warranty to return it to HTC, but I can't get it to S-on. Unless I get S-on before warranty is up, I'm going to have to replace it myself.
Ribbon cables for this phone cost ~$30 on ebay. tell me if you fix it.
Any luck with this, anyone?

need help - touchscreen fix

noticed that my touchscreen is becoming unresponsive lately so i thought that changing the multitouch might solve it. the thing is, after selecting 4 touch, touchscreen becomes totally unresponsive. i tried wipe and even flashing stock os but touchscreen is still the same.
did i screw up my touch screen? how will i know? any known repairs or fix.
thanks
Sounds like your digitalizer (the glass above the screen) is busted and needs replacement. If your phone is under warranty, claim it, if not - get a new digitalizer and if you can't change it yourself, take it to a repair shop.
Changed the digitizer but still no response
Got a headache? It's all in your head!!!
switch ROM
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
kherzad said:
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
Click to expand...
Click to collapse
i was able to flash stock and it means i have no root nor recovery. and adb debugging is not enabled. i am out of ideas how i will be able to solve this.
After flashing stock ROM do you face the same issue with a new Digitizer?
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
salingpusa said:
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
Click to expand...
Click to collapse
I had recently taken my Defy to a service center. I just wanted to change the earpiece and the side casing. While replacing the side casing (while removing the Digitizer) they damaged the digitizer. The main touch portion was working but the 4 soft keys were not. They replaced the digitizer and everything was fine again (had to pay for it )
If you can carefully handle the phone, you can open up the casing and try reconnecting the digitizer to the board. (Do not remove the digitizer from the casing only reconnect the cable).
Replacement is better done by a service center as it requires careful handing.
I did open the phone, removed and reconnected the cable, still the same. also tried 2 new digitizer still the same result. I guess it us the mother board . Any ideas where to get replacement board ?
Thanks
Got a headache? It's all in your head!!!
i have got the same problem like you and i have solved it.
Do compass calibration like spin the phone 3 times in flat condition (laying down face up), then have the phone standing up and rotate 3 times, then on one side, rotate 3 times and then move your defy in the shape of number "8" in the air. Re-open the screen. it is suppose to bring back your screen work like it was nothing happened.
only for my defy i've tried never did this for another but from what i see you have nothing to lose here
Tried the calibrating thing and also a new digitizer. doesn't work. So it is the motherboard.
Anyone knows where to get mother board
Got a headache? It's all in your head!!!
Getting a new board is like getting a new phone - new IMEI, price for the board should be very similar to the pricw for a new phone too. If you think about it, it IS the phone. What's there in the phone other than the board a screen and a digitizer...
Guess you're right.
Got a headache? It's all in your head!!!

[Q] Please help! Strange problem with my HOX

Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Fycola123 said:
Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Click to expand...
Click to collapse
Hi,
Only thing I can think of is that somehow it has damaged the cable from the touchscreen or the tiny wires that feed into the cable without damaging the screen. I came across a brand new screen I was replacing once for someone that had a similar problem where the bottom left hand corner wouldn't respond to touch unless there was firm pressure on the screen to create contact, and this was a brand new screen. It could also be that the touchscreen connector needs to be pushed back onto the board if it's come a bit loose.
If this is the problem, you can fix it by yourself although I'd have a good look around youtube, there are heaps of DIY videos of how to replace screens. If you do go down this path I recommend you replace the touchscreen/LCD/LCD frame in one go, as it's generally already pre- assembled the only thing here is that there are 3 brands of LCD's HTC used with the phone and they aren't all compatible, and you can only tell by pulling down your phone and looking at the LCD flex cable colours, and the other thing is that the screens that are available aren't always the same quality as the original. If this sounds to hard your best bet is to take it somewhere and diagnose the problem just in case it's something else

Which replacement screen (Sharp, sony acer)

ok so... the store broke my lcd while they were trying to remove the digitizer... and now i am looking at ebay on which lcd+touch assemlby to buy and i have a question. are the sony, acer and sharp lcd versions compatible with all one x mobos? i did some research and found that the sony version is the best (so they say)
and313 said:
ok so... the store broke my lcd while they were trying to remove the digitizer... and now i am looking at ebay on which lcd+touch assemlby to buy and i have a question. are the sony, acer and sharp lcd versions compatible with all one x mobos? i did some research and found that the sony version is the best (so they say)
Click to expand...
Click to collapse
Hi,
The Sony and Sharp are not compatible with each other( I've tried to replace one with the other), I've never come across the Acer LCD in Australia so I'm not sure. If you don't know how to tell the Sharp and Sony apart, the Sharp has Green backing on the flex cable, while the Sony is sort of orange with a few yellowish stripeson the back of the LCD flex cable. Sorry I couldn't find any of my photos which show the difference. I would recommend buying the LCD/digitizer combo and a separate midframe to mount it on, as it comes with new 3M adhesive, but you may also have to add a few TINY drops of instant adhesive, I say tiny as too much will press out under the digitizer and will show up, but I have found that without it the digitizer will lift from the frame eventually due to the tight fit of the frame in the rear shell of the HOX.
Hope you go ok!
---------- Post added at 06:45 PM ---------- Previous post was at 06:41 PM ----------
Sorry, just a bit of additional info, have also come across posts saying the colours of the LCD look washed out with the wrong LCD.
okhughes said:
Hi,
The Sony and Sharp are not compatible with each other( I've tried to replace one with the other), I've never come across the Acer LCD in Australia so I'm not sure. If you don't know how to tell the Sharp and Sony apart, the Sharp has Green backing on the flex cable, while the Sony is sort of orange with a few yellowish stripeson the back of the LCD flex cable. Sorry I couldn't find any of my photos which show the difference. I would recommend buying the LCD/digitizer combo and a separate midframe to mount it on, as it comes with new 3M adhesive, but you may also have to add a few TINY drops of instant adhesive, I say tiny as too much will press out under the digitizer and will show up, but I have found that without it the digitizer will lift from the frame eventually due to the tight fit of the frame in the rear shell of the HOX.
Hope you go ok!
---------- Post added at 06:45 PM ---------- Previous post was at 06:41 PM ----------
Sorry, just a bit of additional info, have also come across posts saying the colours of the LCD look washed out with the wrong LCD.
Click to expand...
Click to collapse
ok tnx for the info... and i was thinking i can just order whatever. i checked the panel_type in the last_kmsg and i found that i have the replacement screen for which nobody knows who makes it. but it is a warm panel so it probably is sony... but i have to rip it apart to be certain
Sent from my One X using Tapatalk
and313 said:
ok tnx for the info... and i was thinking i can just order whatever. i checked the panel_type in the last_kmsg and i found that i have the replacement screen for which nobody knows who makes it. but it is a warm panel so it probably is sony... but i have to rip it apart to be certain
Sent from my One X using Tapatalk
Click to expand...
Click to collapse
That's the only downside - having to pull phone apart to check which one you have. Also another tip, phone need to be on to change LCD's, boot phone up with it apart, then wake up with power button on old screen, then sleep with power button, change screens then wake up again. There are plenty of vids on youtube to help, if new screen doesn't activate, check flex cable is in square and all the way - have had this problem before also.
okhughes said:
That's the only downside - having to pull phone apart to check which one you have. Also another tip, phone need to be on to change LCD's, boot phone up with it apart, then wake up with power button on old screen, then sleep with power button, change screens then wake up again. There are plenty of vids on youtube to help, if new screen doesn't activate, check flex cable is in square and all the way - have had this problem before also.
Click to expand...
Click to collapse
tnx... you answered all i was wondering about really appreciated
edit: ok so i riped it apart again and its a sony. for anyone who is wondering what might happen if the wrong screen is attached to the mobo watch this
https://www.youtube.com/watch?v=DHdtgu4rbxI
and the store said: why you dont just buy the "original" for 40€.... god i hate such people
Sent from my One X using Tapatalk
okhughes said:
That's the only downside - having to pull phone apart to check which one you have. Also another tip, phone need to be on to change LCD's, boot phone up with it apart, then wake up with power button on old screen, then sleep with power button, change screens then wake up again. There are plenty of vids on youtube to help, if new screen doesn't activate, check flex cable is in square and all the way - have had this problem before also.
Click to expand...
Click to collapse
I replaced my screen, but I powered down when removing the screen, and putting the replacement in. Now neither will light up. How do you solve this?
There are no guarantees with this, but try pulling the battery out for a minute or two. then with the original screen in, boot up and let it get to the lock screen wait for the screen to sleep then press power button to wake up then again to sleep. when the screen is sleeping try changing over the screens and then press power button to wake again. this is assuming that the screen displays on startup, but even if it doesn't try this process anyway. if it doesn't work, try doing with the new screen back to the old screen after pulling the battery. I have only ever come across this once, but it wasn't from powering down during a screen change, but pulling the battery seemed to fix it.
okhughes said:
There are no guarantees with this, but try pulling the battery out for a minute or two. then with the original screen in, boot up and let it get to the lock screen wait for the screen to sleep then press power button to wake up then again to sleep. when the screen is sleeping try changing over the screens and then press power button to wake again. this is assuming that the screen displays on startup, but even if it doesn't try this process anyway. if it doesn't work, try doing with the new screen back to the old screen after pulling the battery. I have only ever come across this once, but it wasn't from powering down during a screen change, but pulling the battery seemed to fix it.
Click to expand...
Click to collapse
I tried that, didn't work. I think I know the problem now. after searching on multiple forums, I think it's the 220 coil. A lot of people have had a similar issue, and they say they've solved it by replacing the coil. What I want to know is, how I managed to short the coil in the span of a few minutes, despite having used the same screen as the cracked one.
It is possible to do, although they can go for no reason, I recommend taking it somewhere to get coil replaced, it is a very fiddly job and you need to have a steady hand and the right tools (hot air gun) although my father managed to do one with a standard soldering iron, although it wasn't the best job. you risk damaging other components also if they blow off the mainboard (if you can find them), worst case scenario is the display ic has gone - that one will have to be done by a professional.
what a sh!t phone
we tried to repare it 2 years ago.
but failed.
so i just the pieces to gether wanted to see if i can fix it.
still not lcd just touchscreen (and now im not sure if i even have touchscreen lol maybe i broke that to now not sure
anyway sucks i have a brand new lcd touchscreen with frame we bought back then. and its even the right screen a green flex cable like the original one and still noting so i guess i broke the 220 chip thing how dont know. but not sure if i can replace it sucks it was a good phone
is there any help a easy fix? or do i really need to soldern that chip i cant sell the phone since there is personal data on it contacts and pictures (i guess dont remembrer)
It may still be replaceable, if it's been sitting for 2 headed is the phone taking a charge? It needs to be on to change the screen. If it is charging and booting up, and the screen still won't work when being changed try doing a hard reset by holding the power and volume down button until it restarts - have had advice by someone who repairs phones for a living that this should reset what the phone is looking at for hardware and you should be able to do screen replacement. Failing that chances are it's going to be dead. Not much point in selling it these days as they aren't worth much these days. If the phone won't start the battery may be dead flat. The phone needs some voltage to run its charging firmware, you can try to get it charging by leaving on charge for 10 min or more, even if no charge light, then hold power/vol up/vol down at the same time to recalibrate the charge circuit, it may start to charge after this.
Let me know how it goes, I wouldn't spend too much time on it, unless it's now a project..
okhughes said:
It may still be replaceable, if it's been sitting for 2 headed is the phone taking a charge? It needs to be on to change the screen. If it is charging and booting up, and the screen still won't work when being changed try doing a hard reset by holding the power and volume down button until it restarts - have had advice by someone who repairs phones for a living that this should reset what the phone is looking at for hardware and you should be able to do screen replacement. Failing that chances are it's going to be dead. Not much point in selling it these days as they aren't worth much these days. If the phone won't start the battery may be dead flat. The phone needs some voltage to run its charging firmware, you can try to get it charging by leaving on charge for 10 min or more, even if no charge light, then hold power/vol up/vol down at the same time to recalibrate the charge circuit, it may start to charge after this.
Let me know how it goes, I wouldn't spend too much time on it, unless it's now a project..
Click to expand...
Click to collapse
ow volum down? okay will try that. but i think i killed it lol cause the charging light wont come on anymore lol
it was just a idea that poped up in my head, that maybe i can save it so i friend can use it but i think i will just trow it away lol or something will give it a shot and see. will report back
nvm it's dead it wont even boot lol. i think i burned sometime lol that little cable that onder the battery thats conects the botem part with the other fliped out 2 time and 3time it smeled burned lol nvm
Sounds like it may have shorted, a replacement is fairly cheap , just depends on how serious you are about spending money on it.
I forgot to mention that when calibrating charge circuit with power/vol up/vol down all held down at the same time, they need to be held down for at least 2 minutes.
okhughes said:
Sounds like it may have shorted, a replacement is fairly cheap , just depends on how serious you are about spending money on it.
I forgot to mention that when calibrating charge circuit with power/vol up/vol down all held down at the same time, they need to be held down for at least 2 minutes.
Click to expand...
Click to collapse
nvm i think i fried the cpu or something lol it wont turn on anymore.
i trew it in the bin
Probably the best result, it's probably cheaper to to buy a second hand one and also cause less aggravation when you can't work out why it won't work. You could always sell the replacement screen.
okhughes said:
Probably the best result, it's probably cheaper to to buy a second hand one and also cause less aggravation when you can't work out why it won't work. You could always sell the replacement screen.
Click to expand...
Click to collapse
dont think i will sell it i mean who would buy it? lol but guess i could try for like 20euro or 10 lol.
and have 2 batteries for 10 or 5 euro lol
have 3 backcovers also 2 white and 1 black.
we bought every thing to repaire it but yeah.
could maybe sell some **** but pff dont knopw. (its my oncles old phone will ask him (maybe sell every thing exept de motherboard)
That's what I'd do, try and sell it for parts minus the mainboard. If that doesn't work, put it away somewhere and if you come across a dead one cheap, swap the mainboards out (providing it has the same screen - that's a given). Good luck with whatever you decide to do. :good:

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