Develop Bugs

.:: HELP Appreciated ::. Universal - WHITE SCREEN Problem...

.:: HELP Appreciated ::.
Hello Tech GURUS,
I returned from a long tour (I kept my XDA EXEC at home) & found that my XDA EXEC has got a problem of WHITE SCREEN!! Nothing is Displayed!!
May be brother's childrens or anyone of my friend accidentally did it in my absence(Sorry I'm NOT Sure). May be they pivoted (Turned) the screen in a WRONG DIRECTION!
That doesn't matter WHO DID IT, But the problem screwed my head & I started to trace the problem.
Symptoms:
1) Only WHITE SCREEN(with LCD Backlight), Nothing Else.
2) Charges perfectly through USB & also from Charger.
3) When I connects it to ACTIVE SYNC, it Syncs fine & I can able to explore the files/folders. Copy from & to the handset memory is also works fine.
4) Tried to enter into BOOTLOADER Mode(by pressing Light+Power+Reset), there also got a BLANK SCREEN (NO LCD Backlight).
5) TOUCH SCREEN detects TAPs & make sounds (Tick Tick), That indicates Touch Screen Working fine.
6) Qwerty KeyBoard Works fine. I don't know at what extent, since I can't see nothing on screen. But when I press a key on QWERTY Kbrd, it sounds Tick.
7) Transfered(Beamed) a CONTACT from my another XDA IIi & found Its accepted the beamed data.
8) Volume Up/Down make sounds (Tick, Tick...).
What I Did:
1) Removed the Battery & re-inserted & tried to BOOT it. NO result, just a WHITE SCREEN.
2) Purposely Tried to Rotate the Screen in Wrong Direction to test the loose contacts of co-axial cable.
3) Lastly Dis-Assembled the whole handset (Removed all parts 100%) & Re-Assembled it. But the Problem remains SAME.
4) Dis-Assembled again & this time I tested the LCD Co-Axial Cable's connectivity from MainBoard side connector to LCD Side Connector. There are 2 Cables which connects to LCD. One is 30 Cores Cable & Second one is 40 Cores Cable.
I Successfully tested 30 Cores Cable(Actually it used only 28cores cable, remaining 2 points at connector are DUMMY) & Second 40 Cores Cable I'm UNABLE to Test Since I lost my patience while connecting my Testing Meter to Hair Line sized cores & in just an 10mm connector got 40 cores!!!
5) Observed all cores which passes through SCREEN ROTATOR BASE Hinges & found there is NO physical Damage or CORE CUT.
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
JUST CONFUSED & SEEKING HELP FROM TECH GURUS.
THANKS IN ADVANCE.
HellCrusher.

Hi hellcrusher,
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
Click to expand...
Click to collapse
This seems to be a hardware problem. Check connectors in the display housing first. This unit is quite easy to disassemble.
Before you start, you should have a look in the universal SERVICE MANUAL to check out how it gets torn apart .
If all connectors to the display are right in place, but your display still shows nothing ...open the universal body too.
Folow the steps in the manual
Regards,
scholbert

White Screen
Hello, this is my first post. May I first just say how great I think this site is, the guides on here really are useful to beginners.
With regard to the white screen, not sure if this helps, but during dismantling of my various PDAs, I managed to connect an LCD ribbon incorrectly, I kind of forced it in & folded one contact over, resulting in white screen. Disconnected, straightened & refit. Hey presto, works like a charm. Hope this helps.

I had the issue, had to buy a new flat cable
It is rare to actually see the damage to the cable, because the damage is inside the insulation....
Best regards!

On the topic...
Hello!
I have a similar issue with my Orange SPVm5000, except that mine will work for up to a minute after a hard reset before going to a white screen.
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Thanks!
Greg.

I have a similar problem. The story;
I purchased an orange branded M5000 on flebay described as second hand in fantastic condition blaa blaa.
When the phone eventualy turned up it had no manual, the outer sleeve of the box was missing and the wrong usb cable was supplyed (one of those larger usb plugs you usualy get for printers.
I have shedlooads of cables and rely wasn't bothered about any of these problems at the time and went about charging the phone (it was totaly flat)
When fully charged I stuck my sim in and poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
I contacted the seller who basicly told me the phone is second hand so sold as seen!?!?!?
I have flashed various roms on it to see if it was a software fault but nothing.
I think this phone had been in storage as its battery was totaly flat and incorrect accessories suggest the seller didn't check it before shipping. So I believe there is a problem with this phone that occurs when stored.
Sorry for the long post

Have you flashed any rom or just had this problem ...
my conclusions:
1. If you have flashed a new rom to your universal, try to reflash the original rom, it works for many users.
2. If you havent flashed any rom, maybe its a hardware problem.
2.1 If you just used it in a bad way, (ie: rotate screen in wrong way), dissamble it..
2.2 If you have let it on a heat, weat, etc.. place.. maybe the mainboard got a cut-circuit.
Saludos

I tryed a couple of popular WM6 roms (I forget whitch ones) and returned to the genuine Orange WM5 rom. So I doubt its a software fault.
As far was extreme conditions go the phone was well packaged when posted I will gove that to the seller SO unless the eposure happened before shipping I don't think thats to blame ether.
I think the wire in the swivle joint is failing and will continue to get worse as the joint is exercised.

Try to clear it up..
Hi there,
i made a lot experiments with the uni, so let me try to focus what's wrong:
First LVTato's Orange SPVm5000
...
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Click to expand...
Click to collapse
Sounds like the image could not be loaded completely.
The framebuffer is initialized correctly after cold boot, but afterwords booting into wince fails.
So maybe it's pure software issue (flash content is corupt -> image is broken).
Other possibility: Some region of your flash is damaged (more hardware related).
jahshappybus' Orange SPVm5000:
...
poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
Click to expand...
Click to collapse
Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!
So this is what i guess at least.
Regards,
scholbert

White screen
99 % of these white screen faults is a typical cable issue. And you don't have to twist your screen wrong way to have this problem, also.... just twist it too often First you have to see if the device is working, apart the screen.... call the number of your phone see if it is just screen related problem. Broken display cable will leave your device oprational, you just don't see the image.
I know it is "less painfull" for people to think it is a software problem.... (The "it would not happen to me" syndrome ) but sometimes things just brake, and moving parts are most risky...
The fact you don't see the damage is of no importance due to the size and nature of the damage. Don't expect to see broken wires in the cable. And even if you check the cable by you instrument, somethimes it will show you it's ok, but in some positions it will loose contact.
Try a different cable... that way you'll be sure.
Best regards, and all the luck!

"Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!"
I agree and luckily, finally paypal do as well.
It is being boxed up to a red faced seller as we speak.
A happy ending for me (speaking to soon?)

i hav the same problem as u "HELLCRUSHER" and i flashed also but was not able to cure
still hav this white screen ..

Found this link for some where selling the screen cable assmebly.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300254338133
Hope this is of use.

[Q] Just replaced digitizer and home button and left side of screen arent working

A customer brought her G2 on simple mobile to me with this problem: The letter "A" wont work on portrait mode nor will the home key. I figured it was the digitizer so I replaced that with an OEM Replacement part and as soon as we booted back up the problem was still there. Could it be her OS is corrupt or possibly a warp in the case thats keeping the plate from contacting the faceplate. I'm rather stumped as I ran a logcat and I saw nothing out of the ordinary during normal input. Any help is appreciated.

Touch plate? I am confused to what you mean by this. I am not too familiar with the electronic construction of a digitizer so any info would be helpful.

The digitizer isn't coming in contact with the face plate I believe. (Sorry I used like three different words to describe the same thing in my previous post) Any tips on how to fix that would be great. I saw a video on youtube that stated a part where a heat gun would be used but I never came across a front panel (The part with "T-mobile" on it so I installed the digitizer and went along). I think I may have messed up.

i have the same problem, i dropped the phone, and the touch screen was broken, i replaced it but now the left side and home button arent worksing
ps the broken screen worked still also on the left side , did you find a solution ?

I have the same problem.
I believe it's the ribbon cable, not the Digitizer. The ribbon cables on this phone hangs between both screens and is fairly exposed at times.
I still have a couple weeks in my warranty to return it to HTC, but I can't get it to S-on. Unless I get S-on before warranty is up, I'm going to have to replace it myself.
Ribbon cables for this phone cost ~$30 on ebay. tell me if you fix it.

Any luck with this, anyone?

If your Touchscreen/Home buttons are not working (Probable Error)

About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.

So not the digitalizer?
steamdnt said:
About two months ago, my screen decided to die. I ended up getting a new phone, but I still had my Play sitting here bothering me. So I decided to get to fixing it.
When I tore it apart, I thought that the digitizer had died, but what I found was actually the connecting the digitiser, LCD and Buttons together was damaged.
So I ordered one on ebay for about $10. When I got the cable, it seemed to be about 3-4CM shorter than the OEM one. Which supports why I think this may have been a design error on Sony's part. What was happening was Sony's god awful mechanism for sliding the screen up and down had pinched the cable, and caused it to be damaged.
I know this might be a longshot, but I think that some people might be able to save a dead device by replacing this one simple part, I know it worked wonders for my play, as well as a friends.
I will post a link to the part as soon as my post count is up.
Click to expand...
Click to collapse
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou

jakkebrown said:
so my xperia play has the same issue, i replaced the digitalizer and the touch screen still doesn't work. could i please ask which part specifically you replaced, thankyou
Click to expand...
Click to collapse
I am having this problem as well. touchscreen doesn't work nor does the home button. Volume down button seems to fail while in CWM recovery as well. I was thinking about replacing the digitizer but now I'm not so sure. Any help or advise would be greatly appreciated

If OP's saying what's busted is the part where all the digitizer, physical buttons, and LCD converge, that's the SLIDER FLEX. I replaced mine twice already. It gets pinched very easily. That's the weakness of slider phones. You have to accept that from the moment you decided to buy the Xperia PLAY. It happens to all sliders, live with it, face it.

[Q] Please help! Strange problem with my HOX

Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me

Fycola123 said:
Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Click to expand...
Click to collapse
Hi,
Only thing I can think of is that somehow it has damaged the cable from the touchscreen or the tiny wires that feed into the cable without damaging the screen. I came across a brand new screen I was replacing once for someone that had a similar problem where the bottom left hand corner wouldn't respond to touch unless there was firm pressure on the screen to create contact, and this was a brand new screen. It could also be that the touchscreen connector needs to be pushed back onto the board if it's come a bit loose.
If this is the problem, you can fix it by yourself although I'd have a good look around youtube, there are heaps of DIY videos of how to replace screens. If you do go down this path I recommend you replace the touchscreen/LCD/LCD frame in one go, as it's generally already pre- assembled the only thing here is that there are 3 brands of LCD's HTC used with the phone and they aren't all compatible, and you can only tell by pulling down your phone and looking at the LCD flex cable colours, and the other thing is that the screens that are available aren't always the same quality as the original. If this sounds to hard your best bet is to take it somewhere and diagnose the problem just in case it's something else

HTC 10 Half of Display Not Working After Screen Replacement

The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.

Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance

Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory

I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?

I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.