Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Fycola123 said:
Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Click to expand...
Click to collapse
Hi,
Only thing I can think of is that somehow it has damaged the cable from the touchscreen or the tiny wires that feed into the cable without damaging the screen. I came across a brand new screen I was replacing once for someone that had a similar problem where the bottom left hand corner wouldn't respond to touch unless there was firm pressure on the screen to create contact, and this was a brand new screen. It could also be that the touchscreen connector needs to be pushed back onto the board if it's come a bit loose.
If this is the problem, you can fix it by yourself although I'd have a good look around youtube, there are heaps of DIY videos of how to replace screens. If you do go down this path I recommend you replace the touchscreen/LCD/LCD frame in one go, as it's generally already pre- assembled the only thing here is that there are 3 brands of LCD's HTC used with the phone and they aren't all compatible, and you can only tell by pulling down your phone and looking at the LCD flex cable colours, and the other thing is that the screens that are available aren't always the same quality as the original. If this sounds to hard your best bet is to take it somewhere and diagnose the problem just in case it's something else
Related
After dropping my desire the screen had an obvious crack (no crack in the glass/digitiser) and displayed crazy colours from the crack, spreading across the screen over the course of the day until finally going completely blank.
Bought a new screen on ebay, same part number, same samsung AMOLED. Replaced today and the phone exhibits exactly the same behaviour. Switches on, digitiser works to the extent I can unlock and lock the phone, but screen is constant black. After a few switch on/offs the screen showed two green lines at the top and about half way down upon unlocking, that went away after another lock and unlock.
Pretty confident that the disassemble/assemble went ok and I didnt stress any flex connectors or similar... so have no idea what could still be wrong....
As I say, phone boots and can unlock/lock (makes the right noises etc) and is recognised by computer when plugged in.
Could using the phone until the screen completely stopped working have broken the controller or something?
Any input greatly appreciated.....
EDIT:
Just switched it on again, green line at top from keyboard lighting point, then the whole screen went blue on unlock. :S
This sound like a dying something, or maybe just bad contacts? Find it strange that unlocking has an effect....
Might be a bad connection or little shortcut?
Here is an official video on how to assemble and disassemble the device, http://forum.xda-developers.com/showthread.php?t=768535. Don't know if that helps but you can check if you did something wrong in the progress.
"..Bought a new screen on ebay.." Do not buy Chinese, buy the original.
ronijs19 said:
"..Bought a new screen on ebay.." Do not buy Chinese, buy the original.
Click to expand...
Click to collapse
Seeing as the part was shipped from my country and had the exact same markings and serial numbers as the part I removed, I dont think this is the issue.
Thanks for the video, will disassemble and clean all contacts later today.
Was mainly posting to see if people had heard of/experienced the same issue, trying to ascertain whether it could be a faulty replacement or if its possible to break the hardware that runs the screen.
A good fake can be hard to tell apart from an OEM part...
So the consensus is that its a fake replacement? Really? The screen seems identical in all markings and connectors, my only conclusion can be it came from the same factory. What market would there be in producing defective replicas of mobile phone components?
Anyway I have sent the screen back to the seller for a replacement.
Any response to my other questions? Is it possible to damage the hardware that drives the screen by using the phone with a dying screen to the point of blank display?
Reading through another thread: http://forum.xda-developers.com/showthread.php?t=933866
Post #6 suggests the rom on the phone could have an effect, is this the case?
Thanks for any input.
Rom couldn't be the issue if you've installed the exact same screen.
My guess would be a loose connector.
Sent from my HTC Desire using XDA Premium App
My desire lives!
Replacement screen worked just fine....
Thanks for everyones responses!
Can you post the link to the seller on ebay, from whom you bought the display?
A customer brought her G2 on simple mobile to me with this problem: The letter "A" wont work on portrait mode nor will the home key. I figured it was the digitizer so I replaced that with an OEM Replacement part and as soon as we booted back up the problem was still there. Could it be her OS is corrupt or possibly a warp in the case thats keeping the plate from contacting the faceplate. I'm rather stumped as I ran a logcat and I saw nothing out of the ordinary during normal input. Any help is appreciated.
Touch plate? I am confused to what you mean by this. I am not too familiar with the electronic construction of a digitizer so any info would be helpful.
The digitizer isn't coming in contact with the face plate I believe. (Sorry I used like three different words to describe the same thing in my previous post) Any tips on how to fix that would be great. I saw a video on youtube that stated a part where a heat gun would be used but I never came across a front panel (The part with "T-mobile" on it so I installed the digitizer and went along). I think I may have messed up.
i have the same problem, i dropped the phone, and the touch screen was broken, i replaced it but now the left side and home button arent worksing
ps the broken screen worked still also on the left side , did you find a solution ?
I have the same problem.
I believe it's the ribbon cable, not the Digitizer. The ribbon cables on this phone hangs between both screens and is fairly exposed at times.
I still have a couple weeks in my warranty to return it to HTC, but I can't get it to S-on. Unless I get S-on before warranty is up, I'm going to have to replace it myself.
Ribbon cables for this phone cost ~$30 on ebay. tell me if you fix it.
Any luck with this, anyone?
Hello, I saw that someone else asked a similiar question before but they did not word the question correctly and got little help.
On my HTC EVO logic board, there's three tan "ports" (I don't know what they are actually called). One for the front camera, one for the LCD, and one for the front panel.
While walking home one day, my screen started showing a dark spot. The spot got bigger, and I decided to take apart my phone (something I'd done before a few times) and try to clean things up. I put everything back together, and the LCD would not come on. After numerous tries, I finally decided the LCD was damaged. As I went back in the phone, I saw that regardless of whether you flipped the black tab on top of the LCD tan 'port' back or forward, the cable was capable of being pulled out, e.g., it was not secure. At the time, I thought nothing of it, but now that my new LCD should be here, I'm worried.
Is my LCD not working because the 'port' is broken? If so, what can I do to repair it? (I heard it is very difficult). I'm worried, because I paid a lot to buy a new LCD and will be unable to send it back.
http://guide-images.ifixit.net/igi/ZYHLZwIIVhjilEpT.large
Also, my front panel cable never sits 'perfectly'..that is, I have to connect everything else first, and then try my best with the front panel. The tape does not stay down flat completely.
These sorts of connectors can be fixed,but there is quite a bit of skill involved. Upload a picture and I can tell you better how hard it is. What I can tell you is that you probably cant do it yourself. I base this on the fact that those who have the necesesary skils will instantly know its going to be a pain. In fact,its easy to screw it up ,and sometimes you do,even if you DO know what your doing. Since I dont want to take my phone apart,Ill need to see a picture of it before I can tell you anything more. One thing to keep in mind is that sometimes the ribbon cable CAN be pulled out anyway,and is making good contact and there is some other problem. If you have not installed the new LCD,install it and see if it all works. If so,your good to go. As a general rule,the connectors are delicate and its not a good idea to pull them out. In fact,dont disconnect them if you dont have to. They have a limited number of connect/disconects they can take and they are very easy to break.
pflatlyne said:
These sorts of connectors can be fixed,but there is quite a bit of skill involved. Upload a picture and I can tell you better how hard it is. What I can tell you is that you probably cant do it yourself. I base this on the fact that those who have the necesesary skils will instantly know its going to be a pain. In fact,its easy to screw it up ,and sometimes you do,even if you DO know what your doing. Since I dont want to take my phone apart,Ill need to see a picture of it before I can tell you anything more. One thing to keep in mind is that sometimes the ribbon cable CAN be pulled out anyway,and is making good contact and there is some other problem. If you have not installed the new LCD,install it and see if it all works. If so,your good to go. As a general rule,the connectors are delicate and its not a good idea to pull them out. In fact,dont disconnect them if you dont have to. They have a limited number of connect/disconects they can take and they are very easy to break.
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Click to collapse
Well, I don't really have a means of taking a quality photo except with my computer webcam but I'll try in a second. I can't really show you because there isn't much to see. The little black bar that flips up and down to 'lock' the port is ineffective; the cable can be pulled out regardless. I know I can't fix the port/connector by myself, so I'm hoping that's not the issue. You have given me a lot of hope though. The new LCD should be here by Wednesday at the latest, so I'll be able to test it then.
Does my front panel affect the LCD? Since I dropped my phone on the corner, even with a new panel it does not sit 'perfectly'. I don't think they're related though.
BluRngerGurl said:
Well, I don't really have a means of taking a quality photo except with my computer webcam but I'll try in a second. I can't really show you because there isn't much to see. The little black bar that flips up and down to 'lock' the port is ineffective; the cable can be pulled out regardless. I know I can't fix the port/connector by myself, so I'm hoping that's not the issue. You have given me a lot of hope though. The new LCD should be here by Wednesday at the latest, so I'll be able to test it then.
Does my front panel affect the LCD? Since I dropped my phone on the corner, even with a new panel it does not sit 'perfectly'. I don't think they're related though.
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Click to collapse
I dont think so. I bet your ok. Just dont keep playing with the connector. I know,Ive done it. I sit there messing with it,wondering,is it broken? Is it good? Then the little black peice comes off in your hand or the plastic breaks and "well its sure broken now!" Remember,that little latch does not so much hold the cable in place as hold the cable against the contacts,if its making contact,its good to go.
Hi, all. The new LCD I receieved did not work. There are very minor differences in the two; such as some type of blue gunk on the silver part of the LCD, the connector is more of a dark orange on the new one while the original is a yellow-orange, etc. Also, again, the connector does not 100% fit in the slot. It goes in, but a small corner sticks out a bit and you have to either hold it in or clip it in [which I can't, because the black clip is broken].
The only possibilities I can think of are
A] Because the little black thing is damaged, no LCD will work in it. Therefore I need a new phone.
B] The LCD does not work.
C] The LCD is the wrong size.
At this point I want to just give up and get a new phone, which is very heart-wrenching because I love my EVO and I doubt I can afford the only other phone I like, the Samsung Galaxy S II Epic Touch 4G.
Is anyone able to identify what connector is used on this phone for the LCD? I broke a pin on the connector while trying to repair a cracked screen. I would like to buy it and re-solder it on to fix the phone.
Can someone link the correct connector maybe from digikey.com?
Broken latch
I too have a problem with the connector... the plastic part that connects the ribbon cable to the main board has broken. There must be a place to buy these tiny plastic latches... does anyone know? Your assistance will be greatly appreciated!
Mac-
Yes, like it turned itself off but it did not go off as I was still getting audible email notifications. Tried everything speaking with Google support and then even Asus support who told me to go to their website and fill in an RMA form. This unit is 13 months old-out of warranty. There is nothing on the form relevant to the nexus to fill in so you cannot continue with it. So I am stuck right now and do not know what to do if anything. Any help would be appreciated.
claypoole said:
Yes, like it turned itself off but it did not go off as I was still getting audible email notifications. Tried everything speaking with Google support and then even Asus support who told me to go to their website and fill in an RMA form. This unit is 13 months old-out of warranty. There is nothing on the form relevant to the nexus to fill in so you cannot continue with it. So I am stuck right now and do not know what to do if anything. Any help would be appreciated.
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Click to collapse
Normally, 3 things can go wrong:
1. The cable is not connected properly. This could be caused by any impact. You take off the back cover and reseat it. It's the amber cable that runs the length of the battery. Be sure to check both ends. The one on the motherboard's end is in plain sight. The other end is hidden beneath the daughter board at the bottom of the tab, so you need to remove it to inspect the connection.
2. The backlight which illuminates the display went out. You can check this by turning the tab on and taking the tab to a dark room and shine a flashlight on the screen. If you can see the icons or the boot page, the back light is bad. The bad news is that you'd have to remove the lcd/touchscreen unit to replace the backlight. 10 times out of 10, when you do this on an original tab, you will break the touchscreen. Since it's glued to the lcd with LOCA (liquid optically clear adhesive), you will have to separate them, fix the backlight, buy a new touchscreen, then reassemble the whole thing. Most people would find it simpler to just buy a new lcd/touchscreen combo. If you're game though, I can give you an lcd back with a working backlight strip.
3. The video circuit on the motherboard went belly up. To test this, you need a micro usb to HDMI adapter like the one here , and a newer lcd TV. If nothing shows on your TV, the GPU is probably dead, in which case the only practical solution is to replace the motherboard since it's impossible to replace the GPU at home.
Good luck.
graphdarnell said:
Normally, 3 things can go wrong:
1. The cable is not connected properly. This could be caused by any impact. You take off the back cover and reseat it. It's the amber cable that runs the length of the battery. Be sure to check both ends. The one on the motherboard's end is in plain sight. The other end is hidden beneath the daughter board at the bottom of the tab, so you need to remove it to inspect the connection.
2. The backlight which illuminates the display went out. You can check this by turning the tab on and taking the tab to a dark room and shine a flashlight on the screen. If you can see the icons or the boot page, the back light is bad. The bad news is that you'd have to remove the lcd/touchscreen unit to replace the backlight. 10 times out of 10, when you do this on an original tab, you will break the touchscreen. Since it's glued to the lcd with LOCA (liquid optically clear adhesive), you will have to separate them, fix the backlight, buy a new touchscreen, then reassemble the whole thing. Most people would find it simpler to just buy a new lcd/touchscreen combo. If you're game though, I can give you an lcd back with a working backlight strip.
3. The video circuit on the motherboard went belly up. To test this, you need a micro usb to HDMI adapter like the one here , and a newer lcd TV. If nothing shows on your TV, the GPU is probably dead, in which case the only practical solution is to replace the motherboard since it's impossible to replace the GPU at home.
Good luck.
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Click to collapse
Did anyone else read this response and want to hit the edit button, and then type in huge letters "Time to buy a new Nexus!"
Thank you for your detailed reply. I checked the cable from the MB at both ends. Seems OK on the connections. I am unable to turn on the tab to check the backlight. That's about as far as I can go with it at this point. I am thinking that this tab is toast and to make matters worse, the abominably bad Asus customer service. I am considering replacing this with a Samsung and be done with it.
claypoole said:
Thank you for your detailed reply. I checked the cable from the MB at both ends. Seems OK on the connections. I am unable to turn on the tab to check the backlight. That's about as far as I can go with it at this point. I am thinking that this tab is toast and to make matters worse, the abominably bad Asus customer service. I am considering replacing this with a Samsung and be done with it.
Click to expand...
Click to collapse
Hey, don't lose hope! Samsung is not any better specs or quality-wise (especially the display). If you're gonna butcher the thing anyway, might as well find out. I was gonna suggest to lend you a used lcd for you to test, but I realize people for some reason are extremely wary of gratuitous offers so I won't. But if you value it, try to get a screen with a good lcd but broken digitizer on Ebay. They wouldn't cost more than 15 bucks. Once you can determine it's not the motherboard, we can go from there. I can guide you on the replacement part if you want. I'm just a hobbyist, but I have messed around with this thing enough to tell.
Graph, you are kind to offer. I also have noticed that the glass has a few cracks in it as well. At this point, I can't turn it on. It seems like when I punch the on button in there is extremely little movement if at all. So I don't know if it is still on which I don't this it is or it shut itself off. When it was black screen and on, I was getting my email notifications audibly but since yesterday-none. I am not looking to spend big bucks on these things as essentially all I do mostly is use for reading. I do want to stick with android if I replace this. I know samsung does not have as good resolution but seems to get good reviews from users.
Hi,
I have to following problem:
My HTC One M8 has colorful grainy static screen and sometimes the picture turns off, like a cable is loose. I read all the forums and search google all over for a solution, most of them claimed that after a panel replace it will be fine. I switched the whole front panel for a new one, but after assembly i have the same problem. The phone is working, because i can unlock the screen lock, turn off the phone, i get the notifications and everything, but the screen is just static noise. I'm assuming that maybe it is some graphic fault, but not related to the lcd panel or the cables (they are all brand new, and i double checked all of them). Is the logic board responsible for the image? What should i try to replace next the upper motherboard, or the middle logic board?
Shad
pic related
imgur . com/a/kjR6F
Oldai3912 said:
Hi,
I have to following problem:
My HTC One M8 has colorful grainy static screen and sometimes the picture turns off, like a cable is loose. I read all the forums and search google all over for a solution, most of them claimed that after a panel replace it will be fine. I switched the whole front panel for a new one, but after assembly i have the same problem. The phone is working, because i can unlock the screen lock, turn off the phone, i get the notifications and everything, but the screen is just static noise. I'm assuming that maybe it is some graphic fault, but not related to the lcd panel or the cables (they are all brand new, and i double checked all of them). Is the logic board responsible for the image? What should i try to replace next the upper motherboard, or the middle logic board?
Shad
pic related
imgur . com/a/kjR6F
Click to expand...
Click to collapse
I've got the exact same thing here.... Searched a lot around without finding anything that has resolved my case. I ordered a replacement screen for a cracked screen on the first phone, but when I tested the LCD before I assembled everything together it was showing just noise like in your picture. I assumed the LCD was bad, so I ordered a new one. But the new one was acting exactly the same.
Yesterday, I was approached by another one who needed help with their M8, and that phone needed to have its volume buttons replaced. So, I reused the parts from the old M8, but when I booted the phone after repair, it showed this same noisy screen as the first M8 I tried to repair. Anyone here that knows these phones and what is going on here? I'm pretty sure I have 3 working LCD's here now, and suspect something strange going on with the mainboard or controller for screen.
Anyone?