Black Screen Phone Still Responsive - G2 and Desire Z Q&A, Help & Troubleshooting

TMobile HTC G2
Ok so my friend dropped his phone and his screen went black. Everything still works; turns on, buttons are responsive, digitizer works. Screen has nothing on it though.
Took it all apart, cleaned out all the dust, reseated all the cables and still nothing. Tried booting into pwr+vol down but still nothing on the screen. So I figured most likely suspect and ordered an LCD screen. Replaced the screen and still nothing.
Do you think I should call "DOA" on the screen? or do you think there is another issue going on here?
Please help, thank you.

The main flex cable is a likely suspect

Thank you that would be the next thing I replaced. I just seen so many posts with this same issue I figured maybe there was some secret goldcard this, calibrate that lol

Related

Screen died?

Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input
Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.
No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.
My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?
I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?
Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.
Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?

black screen

Last night I stepped on my phone, not hard just accidentally put some weight on it. After that when I turned it on the screen illuminates but stays black. Everything else works, the touch screen seems to be working fine I can even make calls if I guess what I'm pressing.
My question is, do I need to replace the LCD screen, or would the ribbon cable be the problem. I took the phone apart and it looks like the LCD has its own plug.
Did anybody else have this problem? And any suggestions on how I should fix it?
Really no way to tell until you start replacing things.
1st, make sure all the cables are firmly seated, then try to power it up.
If still no LCD, then try replacing the least expensive part, the ribbon cable, first.
If it still doesn't work with a new ribbon cable, then try a new screen...
I unplugged, and re plugged all the connections and started the phone up, still nothing. Im thinking about going for the lcd replacement first since its just under $30 and is a much simpler install than the ribbon calbe. Also Most places will do returns so if the screen does nothing for me I can return it and go for the ribbon calbe.
Replacement for under $30? Where do you live? In The Netherlands it is a bit more expensive.
is it possible that it can just be a software issue?

[SOLVED] Black Screen Issue

Hi. I am not sure this is the BSOD problem that others have had.
I bought a second hand i747. It came with 4.3. It will work fine for a few minutes when first turned on, then the screen will go dark. The menu and back buttons stay lit, and the touchscreen still works, the LCD just cuts off.
If I hit the power button, it sleeps the phone. When I hit again, the screen will come on, but only for about 5 seconds, then it's black again. Everything works, just black screen.
Is it possible for it to overheat or something? It doesn't feel hot at all, but if I turn it off and leave it for awhile, it will again work for about 2-3 minutes, then only about 5 seconds at a time again.
I swapped batteries, and it's the same. The battery had pink on it. I opened it up, and none of the other stickers showed water exposure, and the board itself was clean.
It has stock 4.3, and is not rooted.
I did go to phone settings and turned off the "darken screen during calls" checkbox.
I am wondering if the proximity sensor heats up and shuts the screen off. Grasping at straws I suppose.
Any idea of how to fix this?
Thanks
Perhaps a bad capacitor in the digitizer/lcd assembly? My TV had an issue with a bad capacitor that would cause the screen to blank out after a few minutes???
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I'll try swapping boards in it later, and maybe at least narrow down if it's the board or the screen assembly. I have an extra proximity sensor I could swap, but it doesn't seem like it's that to me.
thanks, will post more after the board swap
Update: I switched boards (different carriers), and I could not replicate the problem in either phone. I had hoped that would show that either the board or the LCD assembly was bad, but I didn't learn anything useful either way.
I put the boards back in their respective bodies. It still happens now, but not as often. It also appears to be totally random. I did switch batteries in the problem phone, and it doesn't seem as bad. I will try another battery switch and see if that helps it more.
When the screen goes dark, the menu and back buttons are lit. When it went out last night, I could see that there was still some faint background light that I can't see in the day. I pulled up Youtube and did a video, and when the screen went dark, I could still see movement, but couldn't make anything out. So, the phone is still going in the background.
If I push the power button, it sleeps, then push it again, and it wakes up just fine. Sometimes I have to do that 4 or 5 times for the screen to stay on. Sometimes it goes dark after 10 minutes of use, sometimes a half hour, sometimes just a few.
Any help is appreciated.
Well, right before throwing the phone into the wall, I noticed a partially removed liquid exposure indicator. I pulled the phone apart to check the motherboard.
In the process of taking it apart, I forgot to take out the SD card. In so doing, it pulled the sim/sd card module off the motherboard. Low and behold, there was a very light corrosive glaze in a few spots under the module.
So, I got out the 99% IPA, and a toothbrush, and cleaned the whole entire board. Since then, it seems to be working fine.
I don't know exactly what part getting cleaned fixed it, because I just cleaned the whole board.
Anyways, maybe that'll help someone with inexplicable issues downstream.
Thanks for following up with how you fixed the problem. In retrospect, water damage makes sense.
I dropped a Captivate into an ice chest full of melted water last year. I immediately pulled it out and the phone was mostly okay for a while but then the microphone didn't seem to work so well and occasionally the right third of the screen wouldn't respond to touch until I cycled the screen on and off. The water damage sticker and phone interior showed no signs of water.
I will probably sell the old captivate but with full diclosure about the history. Would have been nice if the seller had done the same for you.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Thanks, I should have thought of it sooner, but it didn't seem to have any signs of water damage otherwise.
I ordered the 99% IPA online, because I couldn't find any locally. It works wonders with previously wet boards. You might be able to bring it back.

LCD screen issue

I've quite recently replaced the screen on my device yet the same issue in the images occurred as when it first went. I left it off for a couple of days. Turned it back on and is working again however there are very fine Black horizontal lines through the screen and the back light dims and brightens when using the touch screen. Any help is greatly appreciated
|Sent from the bowels of my crypt|
traumatism said:
I've quite recently replaced the screen on my device yet the same issue in the images occurred as when it first went. I left it off for a couple of days. Turned it back on and is working again however there are very fine Black horizontal lines through the screen and the back light dims and brightens when using the touch screen. Any help is greatly appreciated
|Sent from the bowels of my crypt|
Click to expand...
Click to collapse
I assume you reflashed your phone the first time (loaded a fresh ROM). If so, it might be an issue with the screen. I know you already replaced it, but the issue might be with the screen connector cable.
dyczone said:
I assume you reflashed your phone the first time (loaded a fresh ROM). If so, it might be an issue with the screen. I know you already replaced it, but the issue might be with the screen connector cable.
Click to expand...
Click to collapse
All sorted. It was not only the screen but the flexi-cable ribbon. it was quite worn so I purchased another piece for it and hey presto. its all working. well...apart from the fact ive somehow broken the power switch so need to get a replacement for that somehow. fortunately i have the bugged recovery so i can boot my phone by plugging it into a charge cable to get it to boot.

HTC 10 Half of Display Not Working After Screen Replacement

The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.
Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance
Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory
I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?
I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.

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