broken screen how can I backup? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Happy New Year, early....
So, I slipped down my basement stairs with my note 4 in my back pocket. Toast.
But it's on, I'm getting notifications just have no screen.
Is there a way to backup my data, contacts, pics, sms, etc without turning on ADB debugging? Also, there is a lockscreen <pattern> but can't do that or the numbers backup method. Can't seem to find a way to get my screen to my pc without ADB. Just frustrating.
Can VZ do it when my Assurion replacement comes on Sat?
Any help would be appreciated.

Verizon can probably help, but not for cheap. You could try kies to backup your data. I'm not 100% sure but I don't think you need to enable usb debugging for it. To get past the lock screen, if you have an otg cable you can plug in a keyboard and use the backup password. They are usually under 5 dollars.

Related

[Q] Cracked Screen, HELP!!!

Hello everyone i need some help with my E4G touch. over the weekend i had my phone in my pocket and some way or another my keys cracked my screen. My screen is completely black i can't see anything, but the phone still turns on and i can also receive calls, text's etc... I want to retrieve all the Data that's on my phone, like my pictures, text's and some documents. when i connect it to the PC Samsung Kies tells me to reconnect the device. It stays doing this over and over and i cant get access to the information i need. My phone is also rooted. is there any way for me to retrieve my Data?
Thanks in advance for the help
I'd try these folks http://mobiletechvideos.mybigcommerce.com/ they do stuff like this.
Bump!!!!!!
Are you rooted? May need that? Idk I'm always rooted, lol. Sorry bout the phone. I will recommend that you use the adb pull tool. I'm not sure of the texts unless you had prior backups which you will get with pulling / not sure it will be pics in a dcim folder /mnt/sdcard/DCIM
Via OG Epic 4g Cm9 & NYGiants 2012 Champions!!!!!
If you are daring enough, i would suggest that you replace your screen/digitizer. i had a similar issue - i broke my screen, it wouldnt show anything but the notification light still worked and the capacitive buttons still lit up when the device turned on, so i knew everything was still working except the screen.
i bought a screen/digitizer off ebay for $65 shipped, replaced it myself. now everything is working perfectly, just as it had before. its something you must be careful when tackling, but its not impossible at all.
reference this if you do take my advice:
http://www.ifixit.com/Teardown/Samsung-Epic-4G-Touch-Teardown/6481/1
if you have any questions pm me as i might not check this thread again

[Q] Format and restore without a working touchscreen

I have GSM version of the Galaxy Nexus and the internal digitizer screen went bad after it cracked. My phone turns on fine, but the touchscreen is rendered useless. Screen doesn't turn on, but I am able to boot into the internal sd card portion of the phone via usb on mac and pc. Instead of me paying to buy a new screen I just want to sell this on ebay as is and recover my losses for the upcoming nexus 4. The problem is I don't want my personal info on it and unfortunately I was unable to setup the usb debugging mode prior to the screen cracking so screencast app won't work for me, I tried. Any ideas on how I can wipe my phone clean? Can this be done via odin? and if so how? Thanks for the heads up.
xmatic said:
I have GSM version of the Galaxy Nexus and the internal digitizer screen went bad after it cracked. My phone turns on fine, but the touchscreen is rendered useless. Screen doesn't turn on, but I am able to boot into the internal sd card portion of the phone via usb on mac and pc. Instead of me paying to buy a new screen I just want to sell this on ebay as is and recover my losses for the upcoming nexus 4. The problem is I don't want my personal info on it and unfortunately I was unable to setup the usb debugging mode prior to the screen cracking so screencast app won't work for me, I tried. Any ideas on how I can wipe my phone clean? Can this be done via odin? and if so how? Thanks for the heads up.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1626895
Thanks! It worked like a charm!!!! awesome!

Send screen unlock passcode with damaged screen?

HI All -
First time poster, but I've been here many many times with this Pixel. Thanks for all your help.
So I cracked my screen on my Pixel, and now it's bleeding purple. The touchscreen isn't working enough to put in the unlock code, and since it was rebooted it needs that before I can use fingerprint etc.
I'm wondering if there's a way/program/whatever to send the unlock code to a Pixel via the USB. I have a "trusted computer" that should be able to Bluetooth once the initial unlock is done. The objective is to backup some pictures that I took this weekend before having the screen replaced. (Had a bad experience losing data last time with a different phone.)
Any suggestions?
Thanks all!
Will
Use a otg dongle and a mouse. I have done this a few times with other phones.
Sent from my Pixel XL using Tapatalk
Is there any reason your photos wouldn't automatically be backed up to Google Photos? With the Pixel you get unlimited original quality backup of photos for free and I think the phone is set to automatically back up your photos unless you actually turn the feature off.

5T with broken/black screen - need help switching to MTP

Hey XDA Family,
I've been searching everywhere even here but I need help. My phone was dropped and the screen is broke/black. It still works as I can receive calls and able to answer with headphones. LED lights still work.
I have previously enabled USB debugging but never switched to default USB behavior to MTP. It's set for USB charging.
My goal is to use Vysor to view my phone screen and kinda-sorta semi use it temporarily until I can replace/fix it.
Some other tidbits - it was powered off and on - so it's on that initial screen where it requires Pattern Unlock.
Am I SOL? ADB doesn't recognize any device (and it won't because it's not in MTP mode).
Is there any tool I can use to force switch to MTP? I read stuff about Miracle-box.... not sure if that will work.
Any help will be appreciated.
Thanks.
I am still stuck. I tried ADB once again but still no go.
Even if there's a way to factory reset the phone so that the lock screen is removed may help. Remember, I have no screen. to view.
Has anyone heard of an OTG adapter that has an HDMI out so that potentially I can connect a monitor?
Thanks again.
Through Fastboot/ADB
If you have TWRP installed (command line should work if recovery doesn't work) it sometimes gives access to the storage when in recovery mode (hoping you don't have a password). If you turn off the phone then start into bootloader (power + volume up) then from your PC use the fastboot commands to restart in recovery (https://tektab.com/2015/10/31/android-bootloaderfastboot-mode-and-recovery-mode-explained/).
Once you think you're in recovery try to connect the USB and see if it picks up the storage.
If that fails you can try to do the same stuff using the adb commands instead of the fastboot commands, it's a little trickier but i think you should be able to use an adb pull command to extract the files from your phone, if you get it to work then you can also reset the phone to factory through the commands. This way you won't give whoever is fixing it access to all your data.
https://forum.xda-developers.com/galaxy-s2/help/how-to-mount-internal-storage-adb-t1898712
:good::good::good::good:
If the phone itself isn't broken you can always order a replacement screen and either replace it yourself or have someone who knows how to do so, unless you had planned on getting a new phone.
Thanks, I'll try that and let you know if it worked.
I wasn't planning on replacing my phone... just fixing the display.
It's been a week now and I am still trying to scrounge up the cash to get it fixed.
Anyone know how much OnePlus charges for an official replacement? I have a phone repair shop nearby that quoted me $155 (USD). Seemed a bit pricey.
gabrielshaste said:
Thanks, I'll try that and let you know if it worked.
I wasn't planning on replacing my phone... just fixing the display.
It's been a week now and I am still trying to scrounge up the cash to get it fixed.
Anyone know how much OnePlus charges for an official replacement? I have a phone repair shop nearby that quoted me $155 (USD). Seemed a bit pricey.
Click to expand...
Click to collapse
I'd see if you can pay them to just install the screen, I went to a local shop about a year ago and they charged $35 for just the labor, as I already had the parts.The screen is like $150 or so on ifixit, which is about right for an OLED like the 5t has.

Question Screen not working unable to get into the phone

Hi, I need help and looked almost everywhere for answers. For the past few days, I've been trying to recover the photos and videos on my phone. The screen went completely black last week and I've restarted it thinking this would fix the problem. It didn't and now I can't even get past the PIN unlock. The phone still works when connecting with an HDMI cable, but I'm unable to get past the pin unlock.
I tried using an HDMI adapter hub and connected with a keyboard to no avail. The keyboard powered on, but anything I tried pressing on my keyboard the phone didn't respond to the keys, numbers, and all. Also even tried using a mouse.
I also tried using Samsung Dex, but I just couldn't get past the startup PIN.
What can I do to retrieve my files?
A data recovery specialist may be able to retrieve them.
Always regularly and redundantly backup critical data.Another disadvantage of not having a SD card slot as it's data if unencrypted it would by accessible
Thank you for your kind response. Would it be possible to have the screen fixed then I'd be able to have a working phone?
You're welcome.
Perhaps. That may increase the risk of data lose though. If it was me I would have written the lost data off already. I've lost a database that was 30 yo and not replaceable. Some lessons are learned the hard way.
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
skyhonor said:
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
Click to expand...
Click to collapse
You can also connect a USB mouse, but then you have to find out where on the screen the numbers normally appear.
M1chiel said:
You can also connect a USB mouse, but then you have to find out where on the screen the numbers normally appear.
Click to expand...
Click to collapse
Templates help.
skyhonor said:
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
Click to expand...
Click to collapse
I'm thrilled that my solution worked! I'm now using Samsung DEX in combination with a universal adapter hub, a wireless mouse, and keyboard, and transferring files to an external SSD. I am grateful for the advice provided by others.
Edit: After further exploration, I've realized the solution was even when the screen was black. I can still swipe up and type my pin blindly while using Samsung Dex. (The screen isn't active when not in Dex, but in Dex, it works somehow.)
Edit2: The only way to get past my pin was to blindly type my pin like this the way to get access to my phone data was to blindly accept the access from computer. (I say blindly because I could not see the what I was pressing and it was just through memory that I was able to do it)
Edit 3: If you are suffering from a dead screen issue and are unable to access the data from your phone, there is still hope. But first, you must remember your pin and where each press goes. Although you cannot see your screen, swipe up (this would allow you to type your pin). Type your pin, and if done correctly you have unlocked your phone (although you cannot see this). You should however be able to access your phone through Samsung Dex, see your screen, and access your files. Sometimes Samsung Dex just doesn't want to work. It's okay, now, connect your phone to your computer. You should see your internal storage. If not, then your phone is asking permission. (You can't see this) Simply tap on the bottom right of your phone to OK the permission. I hope this was helpful. Thank you
Some notes; a day before my screen went completely black, the top half of my phone was not touchable (the touch screen just didn't want to work.) I was very lucky the bottom half to type my pin was still working even though I could not see (just through memory).
Kindly change the thread to SOLVED thank you

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