Hello everyone i need some help with my E4G touch. over the weekend i had my phone in my pocket and some way or another my keys cracked my screen. My screen is completely black i can't see anything, but the phone still turns on and i can also receive calls, text's etc... I want to retrieve all the Data that's on my phone, like my pictures, text's and some documents. when i connect it to the PC Samsung Kies tells me to reconnect the device. It stays doing this over and over and i cant get access to the information i need. My phone is also rooted. is there any way for me to retrieve my Data?
Thanks in advance for the help
I'd try these folks http://mobiletechvideos.mybigcommerce.com/ they do stuff like this.
Bump!!!!!!
Are you rooted? May need that? Idk I'm always rooted, lol. Sorry bout the phone. I will recommend that you use the adb pull tool. I'm not sure of the texts unless you had prior backups which you will get with pulling / not sure it will be pics in a dcim folder /mnt/sdcard/DCIM
Via OG Epic 4g Cm9 & NYGiants 2012 Champions!!!!!
If you are daring enough, i would suggest that you replace your screen/digitizer. i had a similar issue - i broke my screen, it wouldnt show anything but the notification light still worked and the capacitive buttons still lit up when the device turned on, so i knew everything was still working except the screen.
i bought a screen/digitizer off ebay for $65 shipped, replaced it myself. now everything is working perfectly, just as it had before. its something you must be careful when tackling, but its not impossible at all.
reference this if you do take my advice:
http://www.ifixit.com/Teardown/Samsung-Epic-4G-Touch-Teardown/6481/1
if you have any questions pm me as i might not check this thread again
Related
i dropped my phone and since then the screen refuses to turn on. it seems like everything is working fine except the screen. calls are coming through and im able to answer the call as long as i swipe at the right spot. is this something that can be fixed instead of swapping out the phone? if this cant be fixed and i have to get a new unit, can the sprint technicians be able to somehow transfer everything over to the new phone? btw, my phone is rooted with cwm installed and nandroid backed up to internal storage since i have no sd card installed.
If you can connect via USB you can grab the data from internal storage possibly, but it sounds like, at best, your display has a hardware issue ( strange that the touch works but the display doesn't)
But I see a trip to the phone store in your future.
If you can, I'd recommend booting to the boot loader (pwr-voldown) and using Odin to flash a stock from first so you can at least have the chance of getting a warranty replacement. ("Not sure what happennes, the screen just doesn't work anymore...")
Good luck.
Sent from my SPH-D710 using Tapatalk
icexige said:
i dropped my phone and since then the screen refuses to turn on. it seems like everything is working fine except the screen. calls are coming through and im able to answer the call as long as i swipe at the right spot. is this something that can be fixed instead of swapping out the phone? if this cant be fixed and i have to get a new unit, can the sprint technicians be able to somehow transfer everything over to the new phone? btw, my phone is rooted with cwm installed and nandroid backed up to internal storage since i have no sd card installed.
Click to expand...
Click to collapse
Sounds like something with the connection between the LCD and the motherboard. You could get lucky and only have to reconnect the LCD's ribbon connection, however, if the LCD is cracked in any way, it would have to be a replacement, that is, if they allow replacements on cracked LCDs. Every ASC location is different. The only way to transfer anything would be to connect it to a PC, like he said in the above post, and hope it connects as USB storage by default. Copy everything to the desktop and then drag-and-drop onto the new phone's storage. But dude, get an SD card. It really makes EVERYTHING so much easier when transferring to a new phone.
The LED back light system and the touchscreen are independent of each other. Sounds to me like the connection to the back lights and the power got disconnected.
bdpatch said:
The LED back light system and the touchscreen are independent of each other. Sounds to me like the connection to the back lights and the power got disconnected.
Click to expand...
Click to collapse
that is exactly what it seems like. can i take it into a sprint store and have it repaired or do i need to send it off?
As long as there is no physical damage then I would say its repairable. If you have ever seen a smartphone dissembled you should go check it out on you tube. Alot of the connectors are very small and easily popped out.
I'm pretty sure I know the answer but I need to hear it from the experts before moving forward. Last week I received a phone call and ignored it. About 30 minutes later I turned the phone on to see who it was and the screen was frozen at the receiving call screen. Strange but ok. Pushed the power button off then on and still frozen. After a battery pull it reboots but doesn't go past the Samsung splash screen. Another battery pull with the same result. I put it on the charger and let it stay that way for a while but no progress. Another battery pull and reboot, though, and now I have a blank screen with the dreaded solid blue light. Can't get into recovery with volume up or down and power...
My phone was rooted and running an older version of Paranoid Android with no issues. I hadn't flashed or really done anything out of the ordinary with it for at least a month. Plus I had just replaced the battery a few weeks ago.
I did take it to the Sprint store and they determined it was a bad charging port. I'm 99% sure that wasn't the issue since I get the same result with a fully charged battery but if that makes them happy then ok. I just received my replacement E4GT in the mail and wanted to see if there was anything I can do to recover some things off of the old phone before I return it. My computer doesn't recognize it and, like I said, I can't get into any recovery. I hate to lose a bunch of photos and videos of the kids but it looks like this is my lesson to start a backup plan. Is there any way I can retrieve anything from the old phone? Thanks for any advice!
tony
In the future use drop box, it can back up all that stuff that we all cherish on your phone.
Maybe jtag?
Pp.
sent from a jellybean filled epic touch.
Ok so if you had Google's sync on then, with auto-instant upload to Google+ then it is backed up in a totally private album. Just log into your google account on your new e4gt. If and only if your lucky, stuff might be there. Or if you had a memory card just plug it into your desktop or laptop and it might just be there.
Sent from my SPH-D710 using xda premium
Thanks for the input. Unfortunately I didn't have G+ sync on and was saving most everything onto the phone instead of the SD card. Stupid mistakes to learn from...
tony
Hi xda,
I found an S3 in a local parking lot. The screen is smashed to bits, it looks like it was run over.. :sorrow: Anyway, it'll turn on and all, but the screen will always be black, and is not responsive to touch. It doesn't seem like ADB is enabled, and it wont share anything with windows explorer (but it is recognized and given a port number). Is there any way I can pull some owner info to try and get the device back to its not-so-loving owner?
Zev.Isert said:
Hi xda,
I found an S3 in a local parking lot. The screen is smashed to bits, it looks like it was run over.. :sorrow: Anyway, it'll turn on and all, but the screen will always be black, and is not responsive to touch. It doesn't seem like ADB is enabled, and it wont share anything with windows explorer (but it is recognized and given a port number). Is there any way I can pull some owner info to try and get the device back to its not-so-loving owner?
Click to expand...
Click to collapse
call at&t. the phone should be in their IMEI bank.
Zev.Isert said:
Hi xda,
I found an S3 in a local parking lot. The screen is smashed to bits, it looks like it was run over.. :sorrow: Anyway, it'll turn on and all, but the screen will always be black, and is not responsive to touch. It doesn't seem like ADB is enabled, and it wont share anything with windows explorer (but it is recognized and given a port number). Is there any way I can pull some owner info to try and get the device back to its not-so-loving owner?
Click to expand...
Click to collapse
you're such a nice person =)
try take off the battery cover, sometimes phone company stick the IMEI number there, and call the phone company report it
Hello everyone!
I've had a Galaxy Nexus for the past two years. The screen has been broken for the past year and it did give up eventually. Recently replaced with the newest Nexus (very happy but that's not the point of this topic), I wish to get all my data back from the GN, which means photos, texts, videos, some files ...
I feel like the phone still works, despite the screen being pitch black all the time, as I still hear the sound of notifications when I receive an email, or message through WhatsApp or Kik.
I can't get the data back by just plugging the phone in the computer as even though the phone is recognised, I can't explore the SD card (guess it has to do with the fact that I had to unlock the phone before using it, but I'm not sure).
My question is: how can I get into the phone and get all this back?
I'm willing to try anything that might work (I won't summon one of Satan's minions for this though)
Thank you so much for your help,
Fae
LG-LS970 Sprint Unrooted Stock Optimus G
Hoping you all can help. My kid stepped on the back of my wife's phone (her fault for having it on the floor if you ask me...) and it caused a pressure crack across the back glass but left the front screen untouched. However, when we turn it on you hear the little touch sounds it makes but the screen only slowly flashes to a solid white and then slowly fades. So the digitizer seems to work just fine but the LCD does not(?) As stated, the phone responds to touch, makes notification sounds when called/texted/emailed, etc... However the screen will not come back on.
** I've attached a (admittedly bad quality) picture of the solid white screen in case that helps for some unknown reason... **
I am fairly certain I can order a new LCD and replace it for a quite low price, however it looks like a lot more trouble than its worth and she has a replacement phone already. My question is I'd like to sell this phone to a couple vendors I've found on Craigslist that are interested, but I need to be able to wipe it completely (she doesn't have any nudy pics, however there is some sensitive financial info in the emails and texts that can probably be accessed on the phone, although she can probably just change her gmail password to block them from accessing here email, but I'm not sure what may be cached on the phone.)
Its never been rooted, but I wasn't sure if there was an all USB way (adb shell maybe?) I can use to at least wipe this phone or some other alternate method of getting the screen info viewed so I can perform a wipe? If there is a solution I could implement today, that would be ideal.
Thanks, and let me know if you need any additional info!
xtraspecialj said:
LG-LS970 Sprint Unrooted Stock Optimus G
Hoping you all can help. My kid stepped on the back of my wife's phone (her fault for having it on the floor if you ask me...) and it caused a pressure crack across the back glass but left the front screen untouched. However, when we turn it on you hear the little touch sounds it makes but the screen only slowly flashes to a solid white and then slowly fades. So the digitizer seems to work just fine but the LCD does not(?) As stated, the phone responds to touch, makes notification sounds when called/texted/emailed, etc... However the screen will not come back on.
** I've attached a (admittedly bad quality) picture of the solid white screen in case that helps for some unknown reason... **
I am fairly certain I can order a new LCD and replace it for a quite low price, however it looks like a lot more trouble than its worth and she has a replacement phone already. My question is I'd like to sell this phone to a couple vendors I've found on Craigslist that are interested, but I need to be able to wipe it completely (she doesn't have any nudy pics, however there is some sensitive financial info in the emails and texts that can probably be accessed on the phone, although she can probably just change her gmail password to block them from accessing here email, but I'm not sure what may be cached on the phone.)
Its never been rooted, but I wasn't sure if there was an all USB way (adb shell maybe?) I can use to at least wipe this phone or some other alternate method of getting the screen info viewed so I can perform a wipe? If there is a solution I could implement today, that would be ideal.
Thanks, and let me know if you need any additional info!
Click to expand...
Click to collapse
If you can get into fastboot then you should be able to wipe the phone. I know the G has internal storage but there should be a command to wipe that as well.
Do a search for "ADB factory reset."
To get into fastboot or download mode requires only volume and power key presses but I am unsure at the moment which does which.
I know that when powered off, the button combo to get to the screen where you want to pick where to boot to is volume up and power. And then for me it is two clicks down to recovery. Don't know how many it is for boot loader though.
Sent from my LG-LS970 using XDA Free mobile app
Whiplashh said:
I know that when powered off, the button combo to get to the screen where you want to pick where to boot to is volume up and power. And then for me it is two clicks down to recovery. Don't know how many it is for boot loader though.
Sent from my LG-LS970 using XDA Free mobile app
Click to expand...
Click to collapse
One of the button combos goes into download mode. Check the Softbrick fix thread and I know it says there.
This thread:
http://forum.xda-developers.com/showthread.php?t=2230106
Here:
Download = Hold Volume up + down + power while plugging the USB cable into the phone.