Develop Bugs

[Q] Help, screen is broken & need to factory reset

I don't know how this happened because my G2 is only a month old & looks like it's brand new but the screen stopped working and there are vertical lines up & down it. T-Mobile has sent a new phone on it's way, but I don't want to send the old one back before factory resetting because it still has personal info, etc. So, basically I need the keystrokes for a factory reset.
Here's what I have so far:
1. Hold "vol down + power" to turn on phone.
2. ??????
3. Factory reset
Again, I just need the keystrokes here.
Thanks so much!

2. wait about 5-10 seconds, then press volume down twice, then press power.

Thanks so much! Unfortunately I won't be able to confirm. Too bad they don't have hdmi output so I could verify, but such is life.

Same Problem
Just wanted to post that I left my brand new g2 in my coat pocket a few nights ago and when I grabbed it out a couple hours later the SAME THING HAD HAPPENED.
Lines up and down screen. I could not figure out how to reset it. I went to TMobile and exchanged it for a MT4G, which I am really liking so far.
Anyone else experiencing this problem???

Yes, it was very odd to not have my screen working. I didn't get it wet or traumatize it in any way.
When I called T-mobile to request a replacement, they had me pull the battery & verify a white dot underneath was still white. I suppose that's the modern day canary in the coalmine to verify I didn't break warranty terms.

i saw this problem the other day, not sure what is causing it but the phone i saw it on was a "authorized" reseller for tmo and was going out of business

joeb2001 said:
Yes, it was very odd to not have my screen working. I didn't get it wet or traumatize it in any way.
When I called T-mobile to request a replacement, they had me pull the battery & verify a white dot underneath was still white. I suppose that's the modern day canary in the coalmine to verify I didn't break warranty terms.
Click to expand...
Click to collapse
Yep. It turns red of your phone has gotten wet at all. It's an evil little thing.
Sent from my T-Mobile G2 using XDA App

isnt there some sort of pc program that allows you to view your screen? just and idea

PvtKrebs said:
isnt there some sort of pc program that allows you to view your screen? just and idea
Click to expand...
Click to collapse
ddms in the android sdk.
use ctrl + s if you have ddms up and running and it'll give you a screenshot

[Q] inc 2 with dead screen

So i recently got a free upgrade to a inc 2 by turning my og inc in under warranty for a blow speaker (for the third time) and i naturally rooted it and installed a nice miui rom. Now about a month later im out of town for work and the screen has died. The phone is still operational, but the screen is black.
I am wondering if this could possibly a firmware issue? i have tried pulling the battery and booting into recovery but the screen is 100% useless. the touchscreen still seems to work, i can unlock it and answer calls ect...
My hunch is that its a hardware problem, but i'd like to try and flash it back to stock if possible to eliminate the possibility of a rom issue.
Does anyone know a way to flash a rom onto it without the use of the screen?
Can i use the HTC sync tool to set it back to stock like i could with the OG incredible?
Any help is much appreciated, i'm pretty desperate here.

if it was me, I'd flash it back to stock using a ruu file, then do a warranty claim, cause then if it's a firmware/software issue the ruu will fix it. There's a thread somewhere around that has instructions to do that, give me a minute...
Edit -found it! Here ya go- http://rootzwiki.com/topic/1579-how-to-restore-to-stock-from-alpharevx-incredible-2-vivow-only/page__st__53
Sent from my Incredible 2 using xda premium

ok, so my new issue is that if i flash the ruu, and the screen still doesn't work, i'll be stuck at the setup wizard right? then i won't even be able to use google voice to make calls from my laptop. i guess ill have to wait till i get home, this would be so much easier if my pos nextel work phone had service out here in wyoming.

Yea, that's a tough one, I definitely wouldn't flash an RUU for the exact reason you bring up.
One option, although it isn't without it's own challenges, would be to try to install a VNC server on your phone, so you could then connect to and use it through a desktop computer. You could probably install it easy enough through the Android Market web site. Here's one: https://play.google.com/store/apps/details?id=org.onaips.vnc
If you download the Android SDK (http://developer.android.com/sdk/index.html), connect your phone to your computer, open a command prompt and run ddms, it'll bring up the Dalvic Debug Monitor. Here, you can go to Device>Screen Capture and it'll bring up a window showing the screen of your phone. There's a refresh button which will refresh the screenshot. It'll be a little hit or miss, but you should be able to reference the screenshot to tap on your blank screen to open the VNC app, hit the start server button, and then see what IP/port it's listening on.
Once you get the VNC server running and connect, you should be able to use the phone fairly easily, although if the screen is dead even during boot (no initial boot screen, no display in h-boot) it would seem like a hardware problem and there's probably not much you can do about it.

ChrisDDD said:
Yea, that's a tough one, I definitely wouldn't flash an RUU for the exact reason you bring up.
One option, although it isn't without it's own challenges, would be to try to install a VNC server on your phone, so you could then connect to and use it through a desktop computer. You could probably install it easy enough through the Android Market web site. Here's one: https://play.google.com/store/apps/details?id=org.onaips.vnc
If you download the Android SDK (http://developer.android.com/sdk/index.html), connect your phone to your computer, open a command prompt and run ddms, it'll bring up the Dalvic Debug Monitor. Here, you can go to Device>Screen Capture and it'll bring up a window showing the screen of your phone. There's a refresh button which will refresh the screenshot. It'll be a little hit or miss, but you should be able to reference the screenshot to tap on your blank screen to open the VNC app, hit the start server button, and then see what IP/port it's listening on.
Once you get the VNC server running and connect, you should be able to use the phone fairly easily, although if the screen is dead even during boot (no initial boot screen, no display in h-boot) it would seem like a hardware problem and there's probably not much you can do about it.
Click to expand...
Click to collapse
Yeah i think i'm hosed, i have no screen at all, i can't get the ruu to run, it comes back saying i have the wrong device. i guess im just gonna send it back and hope they don't notice.

captainlovesac said:
Yeah i think i'm hosed, i have no screen at all, i can't get the ruu to run, it comes back saying i have the wrong device. i guess im just gonna send it back and hope they don't notice.
Click to expand...
Click to collapse
Where is it indicating that it's the wrong device if you have no screen?

Please Delete Post
I ran into a similar problem with black screen over the weekend.
However my phone was not rooted.
This is how it happened.
I was using my phone then I saw the screen flicker once or twice, then it went black.
I pulled out the battery and powered up again.
The phone vibrated, and after a while the four bottom buttons light up.
The volume keys work and I could receive incoming calls, but the screen just stays black.
One thing to note is that my pocket was a little wet before I pulled out the phone to use.
Also that I did use my phone for a good 5-10 mins before it went black.
What I am trying to determine is if it is a software issue or hardware.
Are the bottom button lights separate from LCD screen, so that even if they light up it could still mean LCD is bad?
Any help would be appreciated, thanks!

Just got my gsm nexus and I like it but.....

Last night I updated to the latest ics update so I'm on 4.0.4. I've noticed it shuts off by itself occasionally. Even now at work, phone is laying flat and it shut off once. Also this morning driving to work phone was on my dash and it shut off. Both times phone was in sleep mode and I didn't know it shut off completely until I tried to turn screen on with volume keys or power button. I would then of course have to hold down power button to start phone up again. I haven't rooted or anything , I'm stock. I've tried tapping the back by the battery to see if something was loose but nothing happened.
Maybe some of you guys have experienced the same. Will this go away when I start rooting and romming ,or do I have defective hardware?

So no-one? So far I looked online and someone mentioned putting paper under battery to hold it tighter against contacts? I'm trying that but not sure if it's making battery hotter. I'll see if that works.
Also called Google just in case I have to go through the returning process which I hope not to go through this is what they emailed me for my issue.
" Greetings and salutations,
Thank you for contacting Google. It was my pleasure assisting you today. Many issues can be resolved by performing a hard reset by removing the battery or by factory data resetting your device, but first I'd like you to try removing the battery, wiping it clean with lint free cloth, as well as the prongs that connect to the battery itself. Try this a few times, if it does not work this should. Be sure to backup any personal files you may have on the device.
To factory data reset your device, touch the Settings icon from your ‘Home’ or ‘All Apps’ screen, then select ‘Backup & reset’ under ‘Personal.’
If you're unable to get to your Settings menu, follow the steps below:
1. Power down your device 2. Press and hold both volume keys and the power button to enter Bootloader mode 3. Press the volume keys to cycle to the Recovery mode option 4. Press the power button to select Recovery mode 5. From the Recovery mode screen, press and hold the Power button then press the Volume up button. 6. Use the volume buttons to select wipe data/factory reset. 7. Select Yes -- delete all user data. 8. The factory data reset process will now start. Once its finished, select 'Reboot system now.
If for any reason you need to contact us again, please feel free to reply directly to this email or visit our help center at
http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy& policy=hardware
Regards,
The Google Play Team"
I better root and try a Rom asap huh?

I'd say get a replacement for it while you still can.

yeah getting a replacement could be the wisest thing to do
altho if when you received it in 4.0.1 it wasnt randomly shutting then something might've gone wrong with the update so you can unlock your bootloader and flash some ROMs to see how that goes

I definitely want to try some roms before I replace it as I have some time under Samsung's waranty. I also want to gently pull the contacts out a bit with small pliers to see if it holds the battery better. I'll even clean the contacts.
Man I'm hoping it's software ...

SysAdmNj said:
I definitely want to try some roms before I replace it as I have some time under Samsung's waranty. I also want to gently pull the contacts out a bit with small pliers to see if it holds the battery better. I'll even clean the contacts.
Man I'm hoping it's software ...
Click to expand...
Click to collapse
Gently pull the contacts out? Wouldn't that void your warranty? I'd be careful with the hardware if I were you.

Unless your battery contacts on the phone are smashed/deformed, it is unlikely that the battery connection is being physical broken at the contacts. The battery fits fairly snug in the compartment and the contacts stay touching even when the battery is partially removed. Probably no benefit to placing a piece of paper in there. Also keep in mind your NFC is in the battery.
I am also using a "Yakju" device from Google Play. No similar issue on 4.0.4 stock or CM9. At least not this nightly build : )

I actually got the GSM nexus yesterday and I had the exact same problem. The phone powered itself off twice. Once right after I turned it on and again about two hours later. Both times it occurred when I was moving around with the phone.
I pulled the battery and popped it back in a few times and it hasn't happened since.
Sent from my Galaxy Nexus using Tapatalk 2

You guys are probably right. The battery does already feel snug in there.
As I'm reading through forums for my issue, I can't believe how many sgn users are experiencing the same thing I am, some even reboots. Alot of them think it's apps. Good chance I'll exchange for the another device with same issue. I'm starting to wonder if this is why Google dropped the price.
Can't wait to get home and mess with this more. Hopefully I can make it go away.

I had this same problem when I first got mine with random reboots an powering off by itself,after about 2 weeks the problem went away, don't ask me how it seem to magically go away by itself maybe because battery needed time to settle in with the charging process.
Sent from my Galaxy Nexus using xda premium

I'm happy to report, knock on wood, that after I factory reset the phone the problem seems to have gone away. Last night I used the toolkit to unlock bootloader and root, and I flashed cm9 nightly and all is good so far. My only problem now is I dont know which rom to try next
I definitely want something with led customizations like cm9 has, thats just so old school reminds me of a blackberry .
Any suggestions, I guess I can also ask elsewhere.

SysAdmNj said:
I definitely want something with led customizations like cm9 has, thats just so old school reminds me of a blackberry .
Any suggestions, I guess I can also ask elsewhere.
Click to expand...
Click to collapse
I use light flow. It also lets me customize both LED and audio notification per app

harveydent said:
I use light flow. It also lets me customize both LED and audio notification per app
Click to expand...
Click to collapse
I had light flow going when my phone would shut itself off. It doesnt include alot of the apps I use to customize so I'm not the biggest fan of it now. I think the cm9 led customizations is sufficient as it lets you add any of your apps regardless.

Aokp has more features and is most popular so you could try that. Then try paradigm rom. I done use light flow, I just have a few led colors from stock and its enough for me for now. Google voice green, handcent texts blue, and Gmail and calls white. All from the stock apps.

Black ice is good so far. So many different variations of aokp roms I guess, its hard to recommend the "best" one.

Wha to do if your Power Button stops working

Our phones are getting old enough taht teh buttons will jam up and possibly stop working. My phone would pull up the reboot/shutdown menu and then reset itself, I believe that my button just got smashed in really hard.
Don't freak out, if you need to turn your screen "ON" there are a few ways.
1. Plugging in a USB cable or something into the headphone jack, should turn the screen on.
2. Install an APP that uses the proximity sensor to turn the screen on
3. Pulling the battery and reinserting it without the USB plugged in, should reboot your phone.
How to fix it.
1.One user has success, disassembling his phone and using a pair of pliers to squeeze the metal casing around the power button back into itself. If you attempt this, be very gentle and squeeze a little bit at a time until it works. I would still install a program to turn on the phone just in case the button fails again while you are out and about.
2. I had some success, disassembling the phone and pulling the white button part out of the metal casing and then using a pick tool or needle to bend the contacts up. I got it working and then lost the little white button in the carpet I guess, thing went flying somewhere.
3. One user on here had success taking it to a cell phone repair place and they charged him $40 to replace it. Who knows if they actually did replace it, they may have just unstuck it, worth a shot to talk to those guys and see what they say. Personally I'd rather just put the $40 towards the insurance deductible
OR
You can send it here for repair http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-power-button-repair/
4. Replace it yourself. I consider myself decent at soldering, I would not attempt this personally..
5. Swap the main board. Buy a phone with a bad screen, swap the boards and sell the rest or keep for parts. MAKE sure the new board has a GOOD ESN or sprint will NOT let you swap/activate the phone, as the ESN is tied to the main board. Now when I buy a used phone, I'll ask the seller do you mind if I call sprint and check the ESN? They will tell you right away if it can be activated.
Keep in mind that your recovery menu might use the power button to select choices, so you really have to think about things before you do them. You don't want to be stuck in teh recovery menu because you can't pick any options. I had to flash AGATS's recovery for JB, which fortunately uses the home button to choose option, (volume to scroll). I had to use Odin to flash it from a computer as I needed to reflash my ROM and could not do it from the current recovery menu because it needed the power button.
If you need to capture screenshots, there are APPS for that, I use Ultimate Screenshot, it's a hokey compared to the built in option, but it works.
There are also APPS for booting into recovery and recovery options, Quick Boot is one of them.
List of APPS
1. Smart Screen ON, uses proximity sensor to turn on and off your screen, I believe this is a paid app.
2. Proximity Actions ."Dypraxxx" has had success with an app called "Proximity Actions". You can thank him "here"
3. Gravity Screen Off On Thanks to syed239
4. Screenshot Ultimate (this is just the first one I tried, I'm sure they are better one's)
5. Quick Boot : Lets you reboot into recovery, shutdown, reboot into bootloader or just simply reboot.
Feel free to add info to this thread, there's nothing worse than your phone breaking and not knowing what to do about it. Hopefully someone that gets into a similar situation can use this thread to get back up and running until they can get a new phone or what have you.

My power button gets jammed when it wants to. You should add proximity actions to the app list. Great list of fixes / workarounds
Sent from my SPH-D710 using Tapatalk 4

Dypraxxx said:
My power button gets jammed when it wants to. You should add proximity actions to the app list. Great list of fixes / workarounds
Sent from my SPH-D710 using Tapatalk 4
Click to expand...
Click to collapse
Thanks, I added that APP with links to thank you.

When I was using my E4GT, my power button messed up and I used Gravity Screen Off. Someone from the forums (if you're reading this, sorry I can't remember your name) recommended it to me and it really helped out a lot. There's a free version on the play store. I would give that a shot
Sent from my HTC One using XDA Premium

syed239 said:
When I was using my E4GT, my power button messed up and I used Gravity Screen Off. Someone from the forums (if you're reading this, sorry I can't remember your name) recommended it to me and it really helped out a lot. There's a free version on the play store. I would give that a shot
Sent from my HTC One using XDA Premium
Click to expand...
Click to collapse
wow this seems to work well!

bobturismo said:
wow this seems to work well!
Click to expand...
Click to collapse
Worked like a charm for me for about three months. Glad I could help out!
Sent from my HTC One using XDA Premium

[Q] Screen wont turn on

I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?

Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
I seem to be able to get it into two states right now, but neither is like it was - powered on and "working" but no screen. If I hold the power button for a while it seems ot go into a deep state of sleep or off, but I do not quite think it is off. If I hold it again for 30 seconds nothing happens at all. If I hold it again for 4 seconds, the back and menu soft keys will light up again. And then I can get them to light by hitting the home button or a quick touch of the power button.
Press and hold power in either state while holding volume up no longer seems to take me to a reboot - I no longer hear the power up music.
No idea what state it really is in or how to get it out of this.

ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).

Gamul1 said:
ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).
Click to expand...
Click to collapse
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?

kkretch said:
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?
Click to expand...
Click to collapse
I have had it plugged in for a couple hours now and no change. I am not rooted. It is completely stock except the apps installed.
Thanks!

Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk

dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
+1

dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?

Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
Use the function to chat with the amazon support.
just google "Amazon Support". You will find the option on the right side on the amazon page
They will know what to do and from my experience amazon will offer you that you can send your tablet either to amazon or directly to samsung and they wil pay the shipping costs good luck !
Gesendet von meinem SM-P600 mit Tapatalk

Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
If you are within your refund stage then get it exchanged for a brand new device if not then yeah you will be covered under warrenty.

Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk

notebooko said:
Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!

Gamul1 said:
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!
Click to expand...
Click to collapse
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.

notebooko said:
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.
Click to expand...
Click to collapse
I tried to see if there was anything vaguely showing but the screen is totally black as far as I can see. I have a service ticket open with Samsung and will send it back for repairs. I would prefer repair over replacement as I would hate to lose all the stuff installed. I generally trust repairs as my philosophy is that they tend to pay better attention on the repair than the assembly line.
Thanks for all the help everyone!

You should definitely try getting it repaired or see if it's possible to copy the data to an external storage prior to getting a new one.
As a general rule I always have Google Drive take automatic backups and store what I can on my external SD to prevent any loss of important work.
Sent from my SM-P600 using XDA Premium HD app

notebooko said:
That's strange that you can't see the drives when connected to the computer.
Click to expand...
Click to collapse
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.

Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.

Bulbous said:
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.
Click to expand...
Click to collapse
This is what I am thinking - that it is sitting at the lock screen. I tried to see if I could unlock it by touching the screen in the right places but I guess when the screen is dark its not just dark but not functional. I figured as much but thought I would try anyway.

sheepybach said:
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.
Click to expand...
Click to collapse
Well - its going back this morning for either repair or replacement. I would prefer repair to save the apps and data and work. Nothing irreplaceable but its a royal pain to reset all this up and my son had significant game experience on the device that might be nice to save.
Either way - it will just be nice to get it working.

Just wanted to follow up with the results. Got notification from Samsung yesterday that they repaired my device and it is on its way back. They replaced the LCD screen and the battery. All free and in warranty and coming back 2 day air.
Not sure why they replaced the battery. I wonder if the battery takes a beating because of 1 game that we play - Bloons TD5. It tends to drain the battery from full to empty in about 30 - 45 minutes. Any other game or function we do the battery last many hours. I wonder if that damages the battery long term?