Develop Bugs

Phone always has a white screen, but seems to work

Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69

Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270

thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??

Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?

RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.

From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.

gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display

please, can no one help

RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken

--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)

ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.

RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.

There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first

You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running

Just got my gsm nexus and I like it but.....

Last night I updated to the latest ics update so I'm on 4.0.4. I've noticed it shuts off by itself occasionally. Even now at work, phone is laying flat and it shut off once. Also this morning driving to work phone was on my dash and it shut off. Both times phone was in sleep mode and I didn't know it shut off completely until I tried to turn screen on with volume keys or power button. I would then of course have to hold down power button to start phone up again. I haven't rooted or anything , I'm stock. I've tried tapping the back by the battery to see if something was loose but nothing happened.
Maybe some of you guys have experienced the same. Will this go away when I start rooting and romming ,or do I have defective hardware?

So no-one? So far I looked online and someone mentioned putting paper under battery to hold it tighter against contacts? I'm trying that but not sure if it's making battery hotter. I'll see if that works.
Also called Google just in case I have to go through the returning process which I hope not to go through this is what they emailed me for my issue.
" Greetings and salutations,
Thank you for contacting Google. It was my pleasure assisting you today. Many issues can be resolved by performing a hard reset by removing the battery or by factory data resetting your device, but first I'd like you to try removing the battery, wiping it clean with lint free cloth, as well as the prongs that connect to the battery itself. Try this a few times, if it does not work this should. Be sure to backup any personal files you may have on the device.
To factory data reset your device, touch the Settings icon from your ‘Home’ or ‘All Apps’ screen, then select ‘Backup & reset’ under ‘Personal.’
If you're unable to get to your Settings menu, follow the steps below:
1. Power down your device 2. Press and hold both volume keys and the power button to enter Bootloader mode 3. Press the volume keys to cycle to the Recovery mode option 4. Press the power button to select Recovery mode 5. From the Recovery mode screen, press and hold the Power button then press the Volume up button. 6. Use the volume buttons to select wipe data/factory reset. 7. Select Yes -- delete all user data. 8. The factory data reset process will now start. Once its finished, select 'Reboot system now.
If for any reason you need to contact us again, please feel free to reply directly to this email or visit our help center at
http://support.google.com/googleplay/bin/request.py?contact_type=contact_policy& policy=hardware
Regards,
The Google Play Team"
I better root and try a Rom asap huh?

I'd say get a replacement for it while you still can.

yeah getting a replacement could be the wisest thing to do
altho if when you received it in 4.0.1 it wasnt randomly shutting then something might've gone wrong with the update so you can unlock your bootloader and flash some ROMs to see how that goes

I definitely want to try some roms before I replace it as I have some time under Samsung's waranty. I also want to gently pull the contacts out a bit with small pliers to see if it holds the battery better. I'll even clean the contacts.
Man I'm hoping it's software ...

SysAdmNj said:
I definitely want to try some roms before I replace it as I have some time under Samsung's waranty. I also want to gently pull the contacts out a bit with small pliers to see if it holds the battery better. I'll even clean the contacts.
Man I'm hoping it's software ...
Click to expand...
Click to collapse
Gently pull the contacts out? Wouldn't that void your warranty? I'd be careful with the hardware if I were you.

Unless your battery contacts on the phone are smashed/deformed, it is unlikely that the battery connection is being physical broken at the contacts. The battery fits fairly snug in the compartment and the contacts stay touching even when the battery is partially removed. Probably no benefit to placing a piece of paper in there. Also keep in mind your NFC is in the battery.
I am also using a "Yakju" device from Google Play. No similar issue on 4.0.4 stock or CM9. At least not this nightly build : )

I actually got the GSM nexus yesterday and I had the exact same problem. The phone powered itself off twice. Once right after I turned it on and again about two hours later. Both times it occurred when I was moving around with the phone.
I pulled the battery and popped it back in a few times and it hasn't happened since.
Sent from my Galaxy Nexus using Tapatalk 2

You guys are probably right. The battery does already feel snug in there.
As I'm reading through forums for my issue, I can't believe how many sgn users are experiencing the same thing I am, some even reboots. Alot of them think it's apps. Good chance I'll exchange for the another device with same issue. I'm starting to wonder if this is why Google dropped the price.
Can't wait to get home and mess with this more. Hopefully I can make it go away.

I had this same problem when I first got mine with random reboots an powering off by itself,after about 2 weeks the problem went away, don't ask me how it seem to magically go away by itself maybe because battery needed time to settle in with the charging process.
Sent from my Galaxy Nexus using xda premium

I'm happy to report, knock on wood, that after I factory reset the phone the problem seems to have gone away. Last night I used the toolkit to unlock bootloader and root, and I flashed cm9 nightly and all is good so far. My only problem now is I dont know which rom to try next
I definitely want something with led customizations like cm9 has, thats just so old school reminds me of a blackberry .
Any suggestions, I guess I can also ask elsewhere.

SysAdmNj said:
I definitely want something with led customizations like cm9 has, thats just so old school reminds me of a blackberry .
Any suggestions, I guess I can also ask elsewhere.
Click to expand...
Click to collapse
I use light flow. It also lets me customize both LED and audio notification per app

harveydent said:
I use light flow. It also lets me customize both LED and audio notification per app
Click to expand...
Click to collapse
I had light flow going when my phone would shut itself off. It doesnt include alot of the apps I use to customize so I'm not the biggest fan of it now. I think the cm9 led customizations is sufficient as it lets you add any of your apps regardless.

Aokp has more features and is most popular so you could try that. Then try paradigm rom. I done use light flow, I just have a few led colors from stock and its enough for me for now. Google voice green, handcent texts blue, and Gmail and calls white. All from the stock apps.

Black ice is good so far. So many different variations of aokp roms I guess, its hard to recommend the "best" one.

HTC One X Update Gone Bad. HELP

Hi there, this is my first post, i didnt want it to be like this but i have come to you in desperation.
I was excited about 4 hours ago to realise my phone was getting an update saying it was going to imporve battery life etc..
Well i let it do its thing while it was downloading, i went to check after an hour or so and it said the software had been corrupted or something along those lines, either way it had to start the download again.
It was about bed time when this happened so i chucked it on the charger, fell asleep, woke up and it was doing something on a kind of screen i had never seen before, black screen, obviously showing that it is processing the update(i was a little tired from waking up) i think i remember taking its time maybe longer than it should have been.
I went back to sleep woke up about an hour ago from now and checked my phone and the screen would not turn on, i think the charger cable had fallen out from the phone because it is loose and does that some times.
So i placed the cord back in and it didnt seem to respond with the red led coming up for a while then all of a sudden it worked for some reason, but was flashing. i suspected this was because the battery had been sucked dry. So after a while the led stopped flashing and i pressed the power button, sure enough it powers up straight away to the HTC - quietly brilliant screen. And thats that, end of story. It's stuck on that screen WTF?
I have been through forums like these interested in changing ROMs and so on but it all seems so complicated i never even bothered, so obviously i am a noob, but i dont think there is any reason for this to happen other than sh*t luck.
Can anyone help us out?

Your better off sending for repair unless you want to start unlocking the bootloader etc.

Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.

masucu said:
Reboot your phone in bootloader ( press PowerButton + Volume down at the same time) you will get to a screen with various lines, look factory reset, navigate that menu with your volume keys. Hit factory reset you should get . See if it fixes it.
Click to expand...
Click to collapse
mercccccccccccccccccccccccccccccccci

zezo_ddd said:
mercccccccccccccccccccccccccccccccci
Click to expand...
Click to collapse
Well did it work? before you say that long thanks

Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.

helter_skelter87 said:
Thanks for your help, unfortunately, the factory reset didnt work.
What happened when i first did it, the update screen came up like the first time but still ended up freezing on the quietly brilliant screen.
I'd be willing to unlock the bootloader, i really dont want to send the phone away for a third time. Why didnt i get the Galaxy S3!?!?!
I hate to ask, can u point me to the right thread to do that, there seems to be a few but they seem to have different purposes.
Thanks again.
Click to expand...
Click to collapse
If you wait a day or so, the RUU will be released for your region now that the OTA has been released.
You'll be able to fully reload your phone - this is all HTC do when you send it for repairs and you can do it in a lot less time.
At the moment, HTC may even reload the 2.17 software so you may still have the problem again when trying to load the OTA.

Thanks all for your interest.
I spoke with customer support and they told me exactly what i already had done, factory reset through hboot.
After that was a no go, he told me i have to send it back to the point of sale, so they can flash the software?
Where can i find this ruu once it has been released?

I'm pretty sure the updates all say to not have the phone plugged in when updating.
Sent from my HTC One X using xda app-developers app

[Q] Screen wont turn on

I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?

Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
I seem to be able to get it into two states right now, but neither is like it was - powered on and "working" but no screen. If I hold the power button for a while it seems ot go into a deep state of sleep or off, but I do not quite think it is off. If I hold it again for 30 seconds nothing happens at all. If I hold it again for 4 seconds, the back and menu soft keys will light up again. And then I can get them to light by hitting the home button or a quick touch of the power button.
Press and hold power in either state while holding volume up no longer seems to take me to a reboot - I no longer hear the power up music.
No idea what state it really is in or how to get it out of this.

ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).

Gamul1 said:
ok - I think when it is able to light the buttons - it actually is still on. I just heard the vibration notification of an incoming alert (email, twitter or something).
Click to expand...
Click to collapse
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?

kkretch said:
Have you tried connecting it to your charger for 15 min or so to see if anything changes.
Are you rooted?
Click to expand...
Click to collapse
I have had it plugged in for a couple hours now and no change. I am not rooted. It is completely stock except the apps installed.
Thanks!

Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk

dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
+1

dr.m0x said:
Sounds like a hardware fault. Take it back under warranty.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?

Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
Use the function to chat with the amazon support.
just google "Amazon Support". You will find the option on the right side on the amazon page
They will know what to do and from my experience amazon will offer you that you can send your tablet either to amazon or directly to samsung and they wil pay the shipping costs good luck !
Gesendet von meinem SM-P600 mit Tapatalk

Gamul1 said:
Yeah - I am thinking you are right. Not sure if I can just send it back as I bought it on Amazon. Would Samsung repair service be a valid option?
Click to expand...
Click to collapse
If you are within your refund stage then get it exchanged for a brand new device if not then yeah you will be covered under warrenty.

Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk

notebooko said:
Its a problem with your tablet. I know of a few other people in other threads who have also experienced this. My experience was different though because mine didn't turn on out of the box. I think there's a problem with Samsung's display connector. Your best bet is to just get it replaced at this point.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!

Gamul1 said:
Yeah - it looks like that. I was hoping for a service option because my son has a lot of homework on it that would be nice to retrieve and of course he is bummed that he might lose all his game stats. I tried ot hook the device up to the pc to see if I could copy some files but although the device shows, its internal drives do not show up.
I really do not know what state the device is in right now. The soft buttons light up and if i pull the smart pen out it vibrates as it acknowledges it has been taken out, and I can hear the occasional vibration notification as an email, twitter update, or some other notification comes in. So - it "seems" like it is on. But I can not get it to do a forced boot and a few other things seem not quite right.
Anyway - Thanks for the help everyone!
Click to expand...
Click to collapse
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.

notebooko said:
That's strange that you can't see the drives when connected to the computer. If you look really closely though it could just be the backlight not turning on when the actual lcd is turning on. If you really need to see whats on the screen and try to find a way to send the files to yourself or upload them somewhere you can try taking a screenshot while the tablet is connected to the computer and check the screenshots folder to see what is on the screen at a certain time. I know it could take a while, but if what's on the tablet is really important it could work. Best of luck.
Click to expand...
Click to collapse
I tried to see if there was anything vaguely showing but the screen is totally black as far as I can see. I have a service ticket open with Samsung and will send it back for repairs. I would prefer repair over replacement as I would hate to lose all the stuff installed. I generally trust repairs as my philosophy is that they tend to pay better attention on the repair than the assembly line.
Thanks for all the help everyone!

You should definitely try getting it repaired or see if it's possible to copy the data to an external storage prior to getting a new one.
As a general rule I always have Google Drive take automatic backups and store what I can on my external SD to prevent any loss of important work.
Sent from my SM-P600 using XDA Premium HD app

notebooko said:
That's strange that you can't see the drives when connected to the computer.
Click to expand...
Click to collapse
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.

Gamul1 said:
I have the new Galaxy Note 2014 edition tablet, as does my son. My son came home today with his tablet and told me the screen no longer turns on. He said he was playing a game with a friend when the screen flickered and then went dark. Nothing seems to bring it back online.
Tried to press the power button and volume up button for a forced reboot. Most times does not but it did reboot once and stayed black.
Also tried pressing the power button down while pressing a finger on the screen, apparently a solution to sleep of death or something. I can't tell if that does anything - if anything it seems to turn it off or something because it has become unresponsive after doing that.
Any thoughts on what to do next?
Click to expand...
Click to collapse
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.

Bulbous said:
Don't you have to unlock the device for the drives to show up on the PC? It's probably waiting for the lock screen to be cleared.
Click to expand...
Click to collapse
This is what I am thinking - that it is sitting at the lock screen. I tried to see if I could unlock it by touching the screen in the right places but I guess when the screen is dark its not just dark but not functional. I figured as much but thought I would try anyway.

sheepybach said:
The same thing happened to my Note 2014 and returned for a replacement as there is no other way around this.
Click to expand...
Click to collapse
Well - its going back this morning for either repair or replacement. I would prefer repair to save the apps and data and work. Nothing irreplaceable but its a royal pain to reset all this up and my son had significant game experience on the device that might be nice to save.
Either way - it will just be nice to get it working.

Just wanted to follow up with the results. Got notification from Samsung yesterday that they repaired my device and it is on its way back. They replaced the LCD screen and the battery. All free and in warranty and coming back 2 day air.
Not sure why they replaced the battery. I wonder if the battery takes a beating because of 1 game that we play - Bloons TD5. It tends to drain the battery from full to empty in about 30 - 45 minutes. Any other game or function we do the battery last many hours. I wonder if that damages the battery long term?

[Q] Sprint - Blank Screen with occassional solid wihite flashes

LG-LS970 Sprint Unrooted Stock Optimus G
Hoping you all can help. My kid stepped on the back of my wife's phone (her fault for having it on the floor if you ask me...) and it caused a pressure crack across the back glass but left the front screen untouched. However, when we turn it on you hear the little touch sounds it makes but the screen only slowly flashes to a solid white and then slowly fades. So the digitizer seems to work just fine but the LCD does not(?) As stated, the phone responds to touch, makes notification sounds when called/texted/emailed, etc... However the screen will not come back on.
** I've attached a (admittedly bad quality) picture of the solid white screen in case that helps for some unknown reason... **
I am fairly certain I can order a new LCD and replace it for a quite low price, however it looks like a lot more trouble than its worth and she has a replacement phone already. My question is I'd like to sell this phone to a couple vendors I've found on Craigslist that are interested, but I need to be able to wipe it completely (she doesn't have any nudy pics, however there is some sensitive financial info in the emails and texts that can probably be accessed on the phone, although she can probably just change her gmail password to block them from accessing here email, but I'm not sure what may be cached on the phone.)
Its never been rooted, but I wasn't sure if there was an all USB way (adb shell maybe?) I can use to at least wipe this phone or some other alternate method of getting the screen info viewed so I can perform a wipe? If there is a solution I could implement today, that would be ideal.
Thanks, and let me know if you need any additional info!

xtraspecialj said:
LG-LS970 Sprint Unrooted Stock Optimus G
Hoping you all can help. My kid stepped on the back of my wife's phone (her fault for having it on the floor if you ask me...) and it caused a pressure crack across the back glass but left the front screen untouched. However, when we turn it on you hear the little touch sounds it makes but the screen only slowly flashes to a solid white and then slowly fades. So the digitizer seems to work just fine but the LCD does not(?) As stated, the phone responds to touch, makes notification sounds when called/texted/emailed, etc... However the screen will not come back on.
** I've attached a (admittedly bad quality) picture of the solid white screen in case that helps for some unknown reason... **
I am fairly certain I can order a new LCD and replace it for a quite low price, however it looks like a lot more trouble than its worth and she has a replacement phone already. My question is I'd like to sell this phone to a couple vendors I've found on Craigslist that are interested, but I need to be able to wipe it completely (she doesn't have any nudy pics, however there is some sensitive financial info in the emails and texts that can probably be accessed on the phone, although she can probably just change her gmail password to block them from accessing here email, but I'm not sure what may be cached on the phone.)
Its never been rooted, but I wasn't sure if there was an all USB way (adb shell maybe?) I can use to at least wipe this phone or some other alternate method of getting the screen info viewed so I can perform a wipe? If there is a solution I could implement today, that would be ideal.
Thanks, and let me know if you need any additional info!
Click to expand...
Click to collapse
If you can get into fastboot then you should be able to wipe the phone. I know the G has internal storage but there should be a command to wipe that as well.
Do a search for "ADB factory reset."
To get into fastboot or download mode requires only volume and power key presses but I am unsure at the moment which does which.

I know that when powered off, the button combo to get to the screen where you want to pick where to boot to is volume up and power. And then for me it is two clicks down to recovery. Don't know how many it is for boot loader though.
Sent from my LG-LS970 using XDA Free mobile app

Whiplashh said:
I know that when powered off, the button combo to get to the screen where you want to pick where to boot to is volume up and power. And then for me it is two clicks down to recovery. Don't know how many it is for boot loader though.
Sent from my LG-LS970 using XDA Free mobile app
Click to expand...
Click to collapse
One of the button combos goes into download mode. Check the Softbrick fix thread and I know it says there.
This thread:
http://forum.xda-developers.com/showthread.php?t=2230106
Here:
Download = Hold Volume up + down + power while plugging the USB cable into the phone.