Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69
Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270
thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.
From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.
gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display
please, can no one help
RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)
ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.
There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first
You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running
Related
ok so i searched on the sites for a fading to a white screen problem but it looks like its related to the dpad... my phone was really low on battery last night it kept beeping continuously... so by the time i got to plug it in the screen started to fade to white... now the screen has vslight vertical lines and every time i shut off the phone with the power button and turn it on it comes normal but as soon as u touch the screen it fades to white!!! was this caused by the low battery. i fully charged it but still have the same prob. i tried clearing my storage and that didn't help..what do i do?
white screen
you will need to replace the board for the dpad.
ok thanks. is this the same issue that others are having as well? the wierd thing is half the time it works the other half it doesnt...
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
yeah man thats what happened to me exactly... im reflashing the official wm6 rom now... ill post what happens... thanks
Silverexp said:
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
Click to expand...
Click to collapse
damn it didnt work with me my screen still goes in and out when it chooses to. and it is my dpad b/c it stops working when the screen is gonna go..
Hi,
Try tightening the screw behind the red hang up button on the dpad. There is a component behind there which causes this problem. If tightening doesn't work try loosening. It's all to do with the pressure on the chip. Very odd problem.
Also try squeezing the bottom right hand corner of the phone and SR.
Bonkers solution for a bonkers problem but it certainly fixed one of mine.
Good luck!
yes, the screw tightening/unloosing thing works for me. same thing happened when i dropped my unit. i even completely dismantled it (managed to fix the microsd card spring). something loose with the connections.
niec guys thanks... i will try the tightening and loosening the screw... i tried holding down the bottom right and SR didn't work but thanks anway... i guess i have to buy a screw driver to open this thing up... god i remember when i had to take apart my mpx 220 im getting flashbacks!!!
Had exactly the same problem but mine was due to an phone shop employee dropping it. It would do exactly the same as yours. Sometimes it would work fine and once when I reflashed it the problem went away for a few days but if came back.
I used to control it using Soti pocket controller but them migrated to Net Support as that allowed me to control over wifi. In the end had to get it replaced.
hi everyone
ive seen quite a few busted/malfunctioning standby button posts but none have had any proper answer other than to open the device and clear the dust.
ive done exactly that- opened up the device, blew off all the dust. but no help.
on closer inspection i realised that the legs of the standby button had actually come OFF the circuit board.
now..i could probably take it into a mobile shop and have it fixed. but i wonder if there is any software out there that could possibly simulate a Standby Button press?
this would be especially useful for flashing ROMs..
i am sorry but i can't figure out, how it should work. if it was some sort of cab and you "pressed standby" once, how would you wake up the device, you can test that with pshutxp. plus, the program would of course not be accessable when turned of or for reset. when reflashing the device, the prog would be gone anyway. if there was a remote program to control via pc, same thing, when your device is in standby, there is no pc connection, and again, no way to do it, while not being sync with AS. so the only actual access to that function is the hardware button itself, so instead of trying to substitute it, you should probably go get it fixed or order spare parts, or an entirely new device, which is probably the cheapest.
greetz
Chef_Tony
thanks for the reply
well i just need to press it once :S
to flash a new ROM
after that i can then reinstall the app (if it exists) to do any hard resets thereafter i guess......
zes, and that is the problem, in that situation, trying to start the bootloader, and also after flashing for the hard reset, you don't have any external access to the functions or to any programs on your device (since at that moment there are none, quite redundant). the one and only option to give the device the power buttons impulse, is the power button.
also i guess you're aware of the fact that upgrading your rom does not solve nor avoid your problem, you will still have no key lock, drain incredibly much standby time and once the device shuts off, you need to soft reset it to restart. if the button in physically broken, it needs to be physically repaired or your problem will not be solved.
http://mikechannon.net/PDF Manuals/HTC Blue Angel Service Manual.pdf
that is the ba's service manual, in which you can find the exact process on how to change the power button, and if you don't have spare parts, you could get inspired on how to substitute one...
also, maybe posting a photo of the damage to your button could make people who went through the same be able to advise you exactly, since all my experience in the hardware section of the ba is purely theretical.
greetz
Chef_Tony
hi tony
thanks.
after the flash i can still access the clear reg hive thing by holding record and cam button..
that should be all i need.
as for waking the phone, i can set it not to disable other buttons while on standby, so i can wake it with Call/End buttons.
and then with that, i can use s2cu to software lock the device to avoid accidental presses.
but you're right, nothing better than getting it fixed physically.
i GUESS itll just require resoldering the little switch back on, as the damage is that 2 of its pins have left the circuitboard. i dont have the tools to do a small and precise soldering job so..
ill try to take a pic too and post one later
well i dug deeper...
seems that there is a 'Enterbl.exe' thats supposed to be related to enterin the bootloader without having to do all the hardware keypresses.
I've not yet had luck with this...dont know which 'version' i need..
so perhaps to rephrase my question:
is there an alternative way to enter the bootloader mode on the blue angel?
similar to the Wizard Service Tool (which i also tried out of desperation, though all it does is blink the BA's screen)
So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem
A few hours ago i was browsing the xda portal when i found a thread about someone booting win 95 on his HTC Himalaya.... so i found it a little bit interesting so i want to try it out myself..... just few minutes later i googled some info and find out that need to increase my screen resolution by nyditot virtual display software....then i just download the trial version of it and try it on my BA.....however, my device wont pass the tricolor bootscreen(first one that is) and it just freeze there.....so i tried to remove the battery and luckily my device boot normally afterwards...dammit that app...so i go to settings and remove that sh**ty app..after that, i power off my device and put it into the cradle to charge it..my ba lights up as it detect the charging...but i just saw a white screen instead of a display...it shocked me and the first thing that i do was to soft reset it...however, after soft reset,i tried to power off and power on my phone..then the same as before a white screen,,,i also tried setting the screen to blank by using core player options... the screen didn't went blank as if it was powered off...but it seems that i can still see the display like just the backlight is turned out...however touching the screen wont do anyting....i need help asap as i need to use my device to finish my assignments...well the only possible solution that i'm seeing right now is just a hard reset...but i dont want that..recently just got everything working on my BA(wi-fi, mms, psx games,etc that i dont want to lose)help me , please.....
hfzarx said:
A few hours ago i was browsing the xda portal when i found a thread about someone booting win 95 on his HTC Himalaya.... so i found it a little bit interesting so i want to try it out myself..... just few minutes later i googled some info and find out that need to increase my screen resolution by nyditot virtual display software....then i just download the trial version of it and try it on my BA.....however, my device wont pass the tricolor bootscreen(first one that is) and it just freeze there.....so i tried to remove the battery and luckily my device boot normally afterwards...dammit that app...so i go to settings and remove that sh**ty app..after that, i power off my device and put it into the cradle to charge it..my ba lights up as it detect the charging...but i just saw a white screen instead of a display...it shocked me and the first thing that i do was to soft reset it...however, after soft reset,i tried to power off and power on my phone..then the same as before a white screen,,,i also tried setting the screen to blank by using core player options... the screen didn't went blank as if it was powered off...but it seems that i can still see the display like just the backlight is turned out...however touching the screen wont do anyting....i need help asap as i need to use my device to finish my assignments...well the only possible solution that i'm seeing right now is just a hard reset...but i dont want that..recently just got everything working on my BA(wi-fi, mms, psx games,etc that i dont want to lose)help me , please.....
Click to expand...
Click to collapse
Well, uninstalling nydiots might have messed some drivers up. Sorry to tell you this, but I think that your only option will be hard reset. BTW, I edited your post a bit... watch the language we have kids around the site, you know?
yeah, sorry bout that....i was really upset that time....but now i've found a solution....luckily i dont need to do a hard reset...i reinstall the application again(nothing much to lose...)and realised that in the application folder there was a shortcut named "vd restore"(what else should that mean...)used that and viola, everything was back to normal...then, later, i downloaded nyditot vd the latest version and it worked....just that it was too slow maybe because of the scaling...and titanium wont work...maybe it need it's own cpr....so i want to request anyone here who have it, vga titanium .cpr file please post it for me....will continue to explore what i can do with this application...and btw, thanks mr.egzthunder1 for replying....
Glad everything worked out
Recently I began to notice a problem with my phone. Whenever I have the keyboard slid out the touch screen is almost non-responsive. So over the past few days I've tried observing what the exact problem is and I think it could be the cable/ribbon that connects the touch screen to the keyboard. I'll have to tilt the screen back and forth before it will actually recognize me touching it. And I've noticed when I rub that ribbon it seems to work. There's also a crease in the ribbon where it folds on it when you close it. I believe this is the problem but I'm not sure and I want any advice/tips I can get. If it is the cable can you order a new one and replace it yourself?
Thanks in advance
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Tripp-phpBB said:
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Click to expand...
Click to collapse
Flash the stock ROM and SPL, and do a warranty exchange. This isn't a device you want to open up unless you really know what you're doing and are certain of the issue. If you really want to give it a go, then just buy a non-functioning unit from eBay to use for parts. They can normally be had for less than $40.
Wow, I cant believe that I finally found someone with the same problem as I have.
At first I thought that it was a software issue and I reloaded the software on my device.
The screen responds to presses with the keyboard in, but extended it doesnt respond and only the external keyboard works.
So to type a nice long sms I would have to start it on my display, flick out the keyboard to carry on and then flick it back in before I could press send or anything.
How frustrating.
But I did a test now and flicking the keyboard out and then slowly slowly pushing it back in I can get to a stage where both the external keyboard and screen responds at the same time again.
Definitely a ribbon problem or something.
Only had this phone for a few months now and if it already doing this then I am not feeling too obtimistic about its future.
Well, time to take it in for a warranty repair. I wonder how much greaf I am in for now.
Time to pull out my awesome trusty Artemis out the cuboard.
Tripp-phpBB said:
If it is the cable can you order a new one and replace it yourself?
Click to expand...
Click to collapse
I had a friend that had this problem with his TP2 which I've successfully repaired. First thing if you want to do it yourself, go to youtube and look for the Rhodium disassembly video (this will help you a lot). It is not difficult to change any parts in the phone provided that you proceed with caution and take the necessary precautions.
If you are afraid or have never opened up a phone to fix parts, then I would suggest to send it to HTC - this would be devastating if you managed to break up the motherboard by mistake or any other parts in the process of fixing the flex cable.
Tripp --
Did you ever find resolution to your problem? Recently my phone started having the same problem, which I originally thought was related to messing up the calibration file when I put loaded xdandroid GBX0A.
However, it sounds like my problem is pretty similar to yours -- touchscreen works fine when the keyboard is closed, but when it is open it only registers on the bottom of the screen -- which is actually useful in some sense because I can still hit the soft keys in the messaging app and such, but not so useful if you want to scroll using the touch screen. If I play around with the z-hinge a bit, sometimes it starts working -- which sounds like the same thing that you described.
Sorry, I just seen your post but I never fixed mine as I went ahead and bought another phone (Evo) but I did research the problem quite extensively and the problem I believe lies in the ribbon that connects the two halves of the phone. If I remember correctly the motherboard is in the side with the keyboard and that's why when it's slide out, the touch screen won't respond correctly. You can find the part online and replace it yourself. I've taken mine apart and it's not that hard but as said, you need the right tools and to be very careful.
Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????