ok so i searched on the sites for a fading to a white screen problem but it looks like its related to the dpad... my phone was really low on battery last night it kept beeping continuously... so by the time i got to plug it in the screen started to fade to white... now the screen has vslight vertical lines and every time i shut off the phone with the power button and turn it on it comes normal but as soon as u touch the screen it fades to white!!! was this caused by the low battery. i fully charged it but still have the same prob. i tried clearing my storage and that didn't help..what do i do?
white screen
you will need to replace the board for the dpad.
ok thanks. is this the same issue that others are having as well? the wierd thing is half the time it works the other half it doesnt...
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
yeah man thats what happened to me exactly... im reflashing the official wm6 rom now... ill post what happens... thanks
Silverexp said:
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
Click to expand...
Click to collapse
damn it didnt work with me my screen still goes in and out when it chooses to. and it is my dpad b/c it stops working when the screen is gonna go..
Hi,
Try tightening the screw behind the red hang up button on the dpad. There is a component behind there which causes this problem. If tightening doesn't work try loosening. It's all to do with the pressure on the chip. Very odd problem.
Also try squeezing the bottom right hand corner of the phone and SR.
Bonkers solution for a bonkers problem but it certainly fixed one of mine.
Good luck!
yes, the screw tightening/unloosing thing works for me. same thing happened when i dropped my unit. i even completely dismantled it (managed to fix the microsd card spring). something loose with the connections.
niec guys thanks... i will try the tightening and loosening the screw... i tried holding down the bottom right and SR didn't work but thanks anway... i guess i have to buy a screw driver to open this thing up... god i remember when i had to take apart my mpx 220 im getting flashbacks!!!
Had exactly the same problem but mine was due to an phone shop employee dropping it. It would do exactly the same as yours. Sometimes it would work fine and once when I reflashed it the problem went away for a few days but if came back.
I used to control it using Soti pocket controller but them migrated to Net Support as that allowed me to control over wifi. In the end had to get it replaced.
Related
I got my hermes from my friend, (HTC X01HT), she didnt want it because she dropped it and the ringer didnt work. it had only gotten unplugged, so i opened it, plugged it in, and had an awesome phone.
I dont think this is normal, but from the time she gave it to me, the screen made an awful highpitched ringing noise, (very uni-directional, it was weird).
Anyways...
now, the screen is just white. for a little while i could get the screen back, just by opening and closing the slider and hitting the power button a couple times.
Sometimes the today would display, then it would jarble up a little bit then fade to white, but i cant even get it to do that anymore.
Anyone else seen this issue? i'd hate to get rid of a perfectly awesome phone.
Thanks!
(also, if someone could post a picture of the device locked screen, where you have to enter a PIN to use the phone, that would be great, im trying to get into the phone with activesync, but its locked, and i dont know where to push the buttons.)
thanks!
~Mix3d
Looks like the screen is unplugged, really. Maybe you need to disassemble further, like http://www.pdacenter.ru/razborka/razbor_hermes/ shows?
keep in mind, it worked fine for almost three weeks before the screen issue started... but i will try that when i get my hands on a small flathead again.
There's a whitescreen & D-Pad failure issue that can be caused by many things, including DROPPING the phone.
I wrote a guide about it which seems to be quite successful for many people.
http://forum.xda-developers.com/showthread.php?t=321163
so after trying a hard-reset, (which somehow displayed on teh screen), and clicking no, i was able to get the screen back... only this time with the moved screen problem, wrapping around at the top about 1mm.... and the buttons didnt work.
i tried your guide, but now im stuck at the white screen again... :/
Tyman07 said:
**** You Dude!
Click to expand...
Click to collapse
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
you could try flashing it back to 2003 use a shipped rom you ma still be able to download one from the service providers site or from the ftp read the ba wiki good luck
swampy395
yes!!!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
Soft reset to your BA, before the red software letters appear in the splash screen push camera and record buttons simultaneosly , if you do correctly simultaneosly three labels gonna appear, with camera and record buttons you can choose the labels and set "yes or no". set all to "yes" exept KITL, after do it press message button and your BA begin to boot, dont afraid for the white screen it take a moment
did you sort it? - I have been through this exactly. Pressing the camera and record buttons does not do anything in wm2003 and there is almost no delay before the boot screen appears.
I reflashed mine with ship roms and in all cases the BA froze at exctly the same place. Amazingly enough I fixed it by letting the internal backup battery go completely flat (took the main battery out for a few days), flashed with fresh ship rom and all was fine. Even works great with WM6.1
Worth a try, I tried so many things and none of them worked I was going to throw it in the bin, amazing how easy the fix was.
thanks for the replies.
Currently trying to find a rom for a CDMA blue angel.
Try this post, it does work on Vista.
I know that it is an o2 rom but will be fine then follow the steps to upgrade as before
Try this link
http://forum.xda-developers.com/showthread.php?t=281959
I have been using CRC 12.11 for a while. A strange problem started all of a sudden. My screen went white although it is working. Soft reset didn't solve the problem. Hard reset solved the problem for a while and then it came back. I noticed this at the time it happens. While everything is fine, the screen fades out, a few lines like scratches appear and then the screen stays white. I hear system sounds, the phone rings but no display. What has caused this?
I flashed another ROM but when my phone restarted it was still white. I hard reset and now I am waiting. If it reappears, it means it is a hardware problem right?
andreasy said:
I have been using CRC 12.11 for a while. A strange problem started all of a sudden. My screen went white although it is working. Soft reset didn't solve the problem. Hard reset solved the problem for a while and then it came back. I noticed this at the time it happens. While everything is fine, the screen fades out, a few lines like scratches appear and then the screen stays white. I hear system sounds, the phone rings but no display. What has caused this?
I flashed another ROM but when my phone restarted it was still white. I hard reset and now I am waiting. If it reappears, it means it is a hardware problem right?
Click to expand...
Click to collapse
I had this same weird issue once on my rom, i think it's because of the Big storage bug.. Flashed OEM rom and went away.. only saw it once!
I reflushed several ROMs that I used to have before without problems and still have the same. I can't install OEM, I think it's because of the bootloader version but I don't remember exactly the procedure to correct this and I don't know if it's worth the effort in downgrading to OEM.
Another thing I just noticed is that the screen is not aligned in the center. There is a small gap on top of the screen as if the image has moved downwards. Maybe this is the cause of the problem. Noone had similar issue? I don't believe it has to do with big storage because I have been using it fot a while and this never happened before, not even once.
Any ideas will be apreciated as my only choice right now is to buy a new phone.
same thing
i´ve been looking around and some people say is because the magnet in the pouches, affect in some way to the screen ribbon or something like that.
that is a common problem with the hermes, if u search the forum u'll find a couple of threads like this.
it's a hardware problem, next symptoms will be the green/red buttons and d-pad stoping to work
I know theres a few links in the FAQ about the white screen issue, its fixable in some cases.
problem solved!!!
i just took it apart, one of the ribbons which connect the green and red buttons was kindda folded also the connectors , so i just blow some compress air and tried to unfold the ribbon, put it back together and voila! like new. Just be carefull cause it´s like fragil.
same exact problem word for word
The same exact thing happened to my hermes. I guess I can attempt to put mechanical skills to work and fix this problem.
So, I left my Artemis in my RAM Aqua Box waterproof phone case attached to my motorcycle while I ran into the store.
I came out, started the bike and started the ride home. That was when I noticed the white screen and my tunes had stopped playing. I've seen it happen before (while turning off the phone in camera mode, etc), but a simple soft reset always fixed it. Not this time...
For two days now I've flashed it back to factory, installed my latest ROM (twice), reconfigured all my settings, etc, only to have the phone seize up by fading to the White Screen Of Death. The only fix is to remove the battery and let it sit for a bit. I have found however I can get the phone to run longer if I put it in the freezer for 15 mins, then it runs as it should until it warms up.
Sometimes it will work for half a day, other times it will fade out even before the soft reset boots up again. It really doesn't like being plugged in to charge or sync.
Now for some more background info. It did get deathly hot in the case I have because it has a clear face, is sealed, and it was sunny. Also, I started the bike when the phone was plugged in. I've heard this is bad for the charging circuit, but I'm leaning to the overheating as being the seminal event of the start of my sorrows because I've started the bike/truck many times with the phone plugged in. Did my luck run out?
What have I done, and how do I fix it?
i have had a white screen problem on my phone to it would go like this when just left on or when wanting to flash it in boot mode i have taken both sim card and memory card out and i have found that the memory care is curupted and works fine now will have to formate the memory card in order for it to work properly in the phone again
htc artimis 02 orbit
Yes, you can remove your memory card.
Just had similar problem. Possible reason: ROM update. Possible solution - ROM changed again (different) and hard reset. Hopefully everything will be ok. Until now (9 hours) - it is!
SCREEN
Hello
sorry i speak english a little.My TC P3300 have a problem on screen.I replace the lcd screen because the old make a hole white every 5 s.With the new its the same.What happen
thanks
I have the same Problem I started getting the White screen when i try and access anything it hangs and then goes white screen I removed the sd 2gb and left the sim in and id stil did the same thing but now i put the 4gb out of my laptop and now it seems to work but i still get the power on problem sumtimes
Im running wm 6.5 Arte_WM65_23009_WWE_Fixed_IE_b1
Any sugeustions? help plz
i have same problem
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
rajeshrr said:
Even I was facing the same problem. I did hard reset couple if times and didn't find a solution. So finally I gave the phone to the service center and it seems now it's been fixed. I will ask the service guys about the actual problem and would post it here.
It may help someone.
Now I am going to try android on my phone, wish me luck.
Regards,
Rajesh
Click to expand...
Click to collapse
Did U ask the service guy abt the screen problem
Hi Forum,
I got a dash with the WM 6.1 from this great forum.
Somehow since yesterday the screen turned completely white
There was no physical impact on the phone what so ever...
When I turn the phone on, the screen is all the time white... but the phone is still working since the alarm is still ringing....
I've tried already the following:
- took the battery out for over 6 hours and tried again
- with and without sim/sd card
- to reset the phone but with no success since I cant see anything (2 softbuttons, powerbutton etc.)
- putting WM 6.5 with no success with the Error 270
- pressing and holding any button
- tipping the jagger for 3 times
- and finally hitting the phone
All these steps didnt use me anything...
I'd be gratefull for any sudgestions
Maybe the screen is just damaged and its not because of the software...
thanks a lot,
RedDot69
Hard-reset will be best option and can be done blind since it's button sequence as known then green key, i knopw that peeps have done it blind and with you spending enough time it will be sorted... The other option is bootloader and flash your stock ROM as won't get an error 270
thanks for the fast reply.
ok about the hard reset.
I hold both buttons beside green and red button then while holding i turn on the phone (power button more then 3 sec.) after it turned on i let go of the buttons and press the green button (I pressed it a several times). What after that?? will everything happen automatically??
if yes then the hard reset wont help since its still white...
unfortunately I dont have the original ROM anymore (WM5).
Do you know where I can get it??
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
RedDot69 said:
Ok I guess I managed to hard reset this thing.
Unfortunately with no success
can anyone help?
will the problem be gone if I change the display?
Click to expand...
Click to collapse
Can you sync with your PC? That's something that you haven't state in your original post.
From what you have posted in the first post, looks to me like your phone has suffered water/moisture damage. Classic white screen, nothing shows, display turns off after default timeout seconds, phone functions smoothly. For this to occur, you dont have to dunk the phone in water, phone in pocket when exposed to light rain, snow will do it.
If this is the case, the first thing you can do to salvage the phone is to remove the battery, otherwise the charge will short circuit more, leading to irreparable damage.
Second thing, try and keep it open for 24 hours or more and try ONCE more, just once, if the moisture has been evaporated. If not, remove battery again.
Next you will need to find a service center where they will dismantle the phone and physically air dry the PCB, and hopefully if it hasnt already shorted, it will come back to life.
The cost for this could vary from minimal to astronomical, depending upon which country you are in.
Do not take my words for granted, do a google for phone water damage, find out if those are your exact symptoms.
All the best.
gmaniac2008 said:
Can you sync with your PC? That's something that you haven't state in your original post.
Click to expand...
Click to collapse
yes I can. I already saved the contact list The phone is perfectly working beside the white display...
@ ccpraveen
I really dont think thats the case. Since I was sleeping on the couch, the phone's alarm went of like at 11 and it was all ok, then 30 min later the screen was all white
And the night before I left the phone at home...
Bringing the phone to some service center is out of question, since I live in Germany... If possible, I'd have to repair it my self...
By the way the Display time out works too... Somehow I got the feeling that it wouldnt use me anything to change the display
please, can no one help
RedDot69 said:
please, can no one help
Click to expand...
Click to collapse
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
--- sorry didnt want to post ---
Please skip this reply and read the next (cant delete this anymore)
ducamie said:
install this on your computer http://www.mymobiler.com/
it will silently install on your s620 when it syncs with activesync and you will be able to view your screen from your computer monitor
if everything works buy a new lcd from ebay and replace it because its probably broken
Click to expand...
Click to collapse
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
RedDot69 said:
thanks a lot for the very usefull link
I installed the programm and I can see my display on my monitor
Then I hard reseted the phone
Installed WM6.5 from the forum successfully
But the display is still all white
If anybody thinks that the problems any way not from the display please do tell.
Click to expand...
Click to collapse
My impression is that you have a hardware problem, maybe your screen has something loose. If you state that you will fix it by yourself, you can read the sticky on how to take apart your dash.
There are also power management settings that will turn the display white, however if it is white all the time, then it's probably hardware. Loose connections does sound possible. I'd check that first
You can try the following:
*- COMPLETELY disassemble your phone.
*- Take the PCBs apart on a table or something.
Then... take an hairdryer!!!
You have to dry your PCBs: take a PCB in your hand and do the work.
Be aware of not using TOO HOT air, or you'll melt all.
If it doesn't work, try to dry your LCD.
Doesn't work?
Okay, then the only 2 possible fixes are:
*- Replace the LCD Flex Cable if not integrated in the LCD.
*- Replace the LCD.
Hope that you'll get your phone fixed and running