Develop Bugs

Wierdest thing happened to my 8525 please help!!!

ok so i searched on the sites for a fading to a white screen problem but it looks like its related to the dpad... my phone was really low on battery last night it kept beeping continuously... so by the time i got to plug it in the screen started to fade to white... now the screen has vslight vertical lines and every time i shut off the phone with the power button and turn it on it comes normal but as soon as u touch the screen it fades to white!!! was this caused by the low battery. i fully charged it but still have the same prob. i tried clearing my storage and that didn't help..what do i do?

white screen
you will need to replace the board for the dpad.

ok thanks. is this the same issue that others are having as well? the wierd thing is half the time it works the other half it doesnt...

I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.

yeah man thats what happened to me exactly... im reflashing the official wm6 rom now... ill post what happens... thanks

Silverexp said:
I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.
Click to expand...
Click to collapse
damn it didnt work with me my screen still goes in and out when it chooses to. and it is my dpad b/c it stops working when the screen is gonna go..

Hi,
Try tightening the screw behind the red hang up button on the dpad. There is a component behind there which causes this problem. If tightening doesn't work try loosening. It's all to do with the pressure on the chip. Very odd problem.
Also try squeezing the bottom right hand corner of the phone and SR.
Bonkers solution for a bonkers problem but it certainly fixed one of mine.
Good luck!

yes, the screw tightening/unloosing thing works for me. same thing happened when i dropped my unit. i even completely dismantled it (managed to fix the microsd card spring). something loose with the connections.

niec guys thanks... i will try the tightening and loosening the screw... i tried holding down the bottom right and SR didn't work but thanks anway... i guess i have to buy a screw driver to open this thing up... god i remember when i had to take apart my mpx 220 im getting flashbacks!!!

Had exactly the same problem but mine was due to an phone shop employee dropping it. It would do exactly the same as yours. Sometimes it would work fine and once when I reflashed it the problem went away for a few days but if came back.
I used to control it using Soti pocket controller but them migrated to Net Support as that allowed me to control over wifi. In the end had to get it replaced.

White screen of death

Hello everybody,
I seem to have a major problem with my XDA Orbit: Not only it shuts down with no apparent reason so that I have to reset it, but it shows sometimes the dreaded "white screen of death" - from now on "WHISOD". The screen all of the sudden slowly goes white and sometimes shows dark vertical bands. After that - if I am lucky - I can reset the device, however a couple of times I already had to hard reset end even reflash it.
I have already checked software and plugin problems and would rather say that it seems to be a hardware problem. Any ideas out there. They would be highly appreciated.
Best regards,
Smack

i had the same problem and as at now my phone is dead becuase i did not flash it with the original rom. look for the rom it came with and flash it to the phone ,like how u first got the phone or u will loos ur phone very soon

I am not at all sure if it has to do with the ROM. I have tried different ROMs to check the error but it appeared with all of them. However the next time I will try again with the latest official ROM.
Thanks for the comment and your help. BTW Did you send your Orbit in for repair?
Regards,
Smack

Hi, do you use the uspl before every new rom install? Try it.
I have the same problem, my htc3300 is almost dead I think. No way I can even turn it on, allways end in the windows screen, and it was because I didn`t use the uspl before last rom install.
Give it a try, and let us know.
See ya.

Thanks. No flashing problem. I have flashed a couple of devices (always unlocking them before ;-) )and have had no problems whatsoever.
The problem I mentioned is not connected to any earlier flashing. The device works a couple of hours perfectly. However suddenly it starts to behave like crazy.
Now to your problem: If you can get into boot loader modus you will most probably be able to unlock your item. Search for uspl and download it. Then get into boot loader mode (press voice recorder button and power button while resetting the device) and you will get a three colored screen. Then connect the USB cable. You will see "usb" in small fonts on the screen of the device. Now you can run uspl. With a little luck the device starts again. However you can flash it again with a fresh ROM the same way (after unlocking it). This may (!) work.
Regards,
Smack

Hello,
I have the same problem, I already hard reset end even reflash my p3300 many times with different ROM.
I even tried running it for some time with and without the micro SD, ending with the same result: the screen of death.
Any ideas , tips, anyone ?
Thanks,
Roundi

Ok, I tried the following: Just take the battery out for six or seven hours and insert it again. The device seems to run smoother. Will keep you posted. Tell me if it works out for you.
Regards,
Smack

Ok, just removed the battery, I will leave till tomorrow morning.
I will keep you updated.
Thanks,
Roundi.

I have same problem here - though mine is the second phone and the fifth motherboard I've had. HTC just don't seem to able to fix it. I'm now trying to get a refund.

Hi, Jem.
Yes that's something I have thought about too. Did you you use the original ROM? However right now the system seems to be more stable. I have had only one blank screen after removing the battery (and one shut down).
Regards,
Smack

I have just put in the battery and switched on the phone after almost 24h.
So far so good.... I will try to use it for a while and will let you know.
Regards,
Roundi

Had the same problem again, when using Mortplayer. I have Mortplayer installed on the SD card. Could it be that the problems arise, when there is heavy usage of the SD Card?
Any ideas are welcome.
Regards,
Smack

Again it went SOD shortly after turning it on. I didn't launch any applications.
I am stuck here.....

Dead BA, won't go past startup

Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!

Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
you could try flashing it back to 2003 use a shipped rom you ma still be able to download one from the service providers site or from the ftp read the ba wiki good luck
swampy395

yes!!!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
Soft reset to your BA, before the red software letters appear in the splash screen push camera and record buttons simultaneosly , if you do correctly simultaneosly three labels gonna appear, with camera and record buttons you can choose the labels and set "yes or no". set all to "yes" exept KITL, after do it press message button and your BA begin to boot, dont afraid for the white screen it take a moment

did you sort it? - I have been through this exactly. Pressing the camera and record buttons does not do anything in wm2003 and there is almost no delay before the boot screen appears.
I reflashed mine with ship roms and in all cases the BA froze at exctly the same place. Amazingly enough I fixed it by letting the internal backup battery go completely flat (took the main battery out for a few days), flashed with fresh ship rom and all was fine. Even works great with WM6.1
Worth a try, I tried so many things and none of them worked I was going to throw it in the bin, amazing how easy the fix was.

thanks for the replies.
Currently trying to find a rom for a CDMA blue angel.

Try this post, it does work on Vista.
I know that it is an o2 rom but will be fine then follow the steps to upgrade as before

Try this link
http://forum.xda-developers.com/showthread.php?t=281959

XDA Orbit keeps crashing

Hi, I have a problem with my XDA Orbit. It works fine for some period of time and then starts hanging up. Usually before the phone hangs, the batery status on the today screen dissapears. I have tried hard reset and different ROM instalation. After a new ROM is installed it works fine for a day or two and then starts hanging. After a soft reset works for 1-2 hours. Sometimes needs several soft recets to start. Any ideas? I was suspecting a faulty phone, but after a ROM update it works so fine!!!
P.S. I have tested several ROMs but never tried to go back to the original one.

Hi
How much memory do you have before the phone crashes.
Are you changing any of the advanced settings for the file system and glyph caches. Both of these will use up alot of memory and would causes phone chrashes similar to what you have.
have you tried Toms new oops Black v1.0 on a 4mb page pool. This alone would give you a little over 1/2 memory free and then in the advanced settings making sure that the caches are set to file as 4mb and glyph to either 16 or 32k
Cheers Dave

disem said:
Hi, I have a problem with my XDA Orbit. It works fine for some period of time and then starts hanging up. Usually before the phone hangs, the batery status on the today screen dissapears. I have tried hard reset and different ROM instalation. After a new ROM is installed it works fine for a day or two and then starts hanging. After a soft reset works for 1-2 hours. Sometimes needs several soft recets to start. Any ideas? I was suspecting a faulty phone, but after a ROM update it works so fine!!!
P.S. I have tested several ROMs but never tried to go back to the original one.
Click to expand...
Click to collapse
i found that the original rom had issue with o2's today plugin
soon as i disabled it the freezing and error messages stopped

I had the same problem with my origonal XDA, I returned it to O2 and they eventually gave me a new one, I think i killed the old one from over use haha

i had the same problems, my phone died today.

having the same problems changed rom loads of time but it will work for a while the the phone stops working followed by a white screen. i think my babe might bedead

Unfortunatelly it seems to be a hardware problem. I have tried all software reccomendations. Nothing works for more than a few hours. Then crashes again.

disem said:
Unfortunatelly it seems to be a hardware problem. I have tried all software reccomendations. Nothing works for more than a few hours. Then crashes again.
Click to expand...
Click to collapse
I thought the same...take the bugger back to where you got it from and get it replaced for a new one!

O2 did have two versions of this device, i only just noticed this but my first Orbit had a white tracker ball that glowed blue, about 3 months later i dropped it in a bath and got it replaced, only this one had a jet back tracker ball, i dont have version numbers or anything but it has changed at least once on the hardware side

you think battery status blew your processor/mainboard? you can't disable batterystatus? or put it back to original speed: 201 mhz?
what speed were you running? i'm running 247 mhz constantly.
good luck.

Orbit problems
Sounds like it could be your motherboard. I had a similar problem with my un-modded orbit where it would hang and stick sometimes as receiving a call and would constantly vibrate until I took the battery out as I couldnt turn it off it eventually died O2 repaired it under warranty. Sorry this post is a while after yours but hope its helpfull.

O2 hanging with white screen
Has any solution came up within last few days for 'O2 hanging with white screen' problem.
My phone recently started behaving like this.
Please help as phone is out of warranty now and cant claim the new set or something like that.
_
Murli

Artemis crashes - battery problem?

Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.

I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.

bobybravo said:
I have exactly the same problem. Think solved from 2 days. Changed the SD card i have 2 one 2 gigs and one 1 gigs the problem was with the 2 gigs card. Try to backup your data and format the card.
Click to expand...
Click to collapse
Thx, I'll try that. However, even when the sd card is removed the crashes occur.
Just had another crash....connected via usb to my pc: after 5 secs screen faded to black. I had to soft reset. After that some 'invisible window' was blocking the start menu. Closed it (via the close button top right) and got the start menu again. Re-connected to usb and is ok until now....
I also see 173mA of drain.

I had the same problem.............and i change back to the original swedish wm6 rom and it was better for a couple of days, then got worse started to freze fade out until one day it "died" now i can only get into bootloader but cant boot any roms not the original swedish rom (wm6) or any other rom, in boot loader it only says IPL 3.13.0001 SPL 3.13.0001 no gsm or other stuff but when conected to USB it says usb, I tried the SD flash to but no good so my sugestion it that u see to that ur device is "open spl" if it take the same route that mine did.
(i change to a brand new battery when the problem where starting but taht didnt help.....)
I guess now as i understand it my only hope is to find the original shiped rom wm 5 swedish rom?! and try if that will flash onto my device.
i hope u dont get the same problem as me.

Only problems, no solutions...
Mine (p3300; Black&Blue v5) got a new Battery, new SD-Card. Did´nt help. I removed the SD, removed SIM, loaded the battery, then turned it on again and from now on it´s sometimes booting, sometimes not. If it´s booted up (after long time lying with removed battery) it doesn´t live long enough to flash it with another (old) rom.
Now it´s lying next to me, with all this expensive accesoires, doesn´t talk to me and say what the problem is. My Provider called me and asked if I want a new one.
Again HTC? I love the functions of WM...

I have the same problem with my Dopod M700 (Love)
But mine doesn't freeze it just auto soft reset itself... i don't know whats going on... somebody please help.
Changing to different ROM doesn't solve the problems... put back the original factory ROM also doesn't help.

Here still the same problem.
I've upgraded the radio to 03.21.90: now WIFI isn't working anymore and the phone still 'crashes'. I'll change it to 03.18.90 and see what happens.
I've emptied the battery several times (until bootloader switches off) and recharged with the original AC adapter. Did a hard reset on battery 100%: problem remains.
There are several threads with the same problem. I didn't find an answer, exept maybe to replace the motherboard.
I really wonder if there's anyone who knows what is causing the problem.
It could be the graphics card (screen fading) or the battery/charge chip...no idea.
I've also noticed that when a crash occurs, it often takes some time until it boots again, as if the Artemis needs to 'cool down'.

System Crash
PeteNewt said:
Hi,
My Artemis is running Meschle's Touch 4.02 WWE for a long time now.
A couple of months ago it started to crash, apparently randomly. It started after I installed auto-hibernate, but this could be a coincidence.
What happens most of the time is that the screen is turning black (fades away), starting from the bottom. Sometimes it just gets stuck on the home or other window or it soft resets automatically. I also got twice a white screen that said: 'reset due to sudden power loss'. Soft resets sometimes work, sometimes it gets stuck on the boot screen. I did several hard-resets with no luck.
I am trying for a long time to figure out a pattern. Maybe it has to do with the radio consuming too much power? Upgraded to 03.21.90: same problem.
Last two crashes happened while trying to start Opera mini.
After a crash the clock is wrong (the time of the crash the clock stopped).
It seems to happen more often while charging.
I've changed the battery: it seemed to be better for a while (two weeks) but then it started again.
I've disabled everything, leaving only the phone (no data, no HTC home, ....) but still the phone crashes from time to time (sometimes every hour, sometimes every 5 mins, .....).
Battery status indicates some weird things too: after charging up to i.e. 35% then soft reset batt status indicated 58%...or batt status is 30% then 2 mins later status is 2%. The OMAP function is turned off, because sometimes while booting the cpu is stuck on a very low frequency (screen flickering, very slow boot, ...).
I've tried to flash with another rom (original HTC) but I get: 'update utility not for this device' or something similar. I've tried several RUU's en always USPL.
Does any of this make sense to anyone? Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
I'm having exactly the same problem which happened after I upgrade from Artemis love 32 to 33.
I have tried everything mentioned here, changed th Rom 5 times, went back to the Ship Rom, but the system keep on crashing.This is the second time this is happening to my Artemis. The solution at the first time was replacing the motherboard and nothing else, as it has worked fine after that.
I posted my problem in another thread here but no solution yet. Four days back and after I got enough with it, I took my Artemis to the HTC work shop and they told me that they couldn't find the reason for the crash, and the only way to solve the problem is to replace the motherboard which will cost me too much.

Strange it happens to several phones, and more or less in the same way.
I've changed my Rom to B&B 5.0 now. Still same problem.
Wifi isn't working at all anymore: tried several radio versions, none brings back the wifi. Is this the end of my Artemis?

Me 2
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.

Maart84 said:
Jup it happened to mine too, I returned it to the shop and when they returned it they said that they had replaced something but they couldn't tell me what It worked for a couple of months but now the same problem so it's back at the shop again... (luckily i had 2 years of warranty) So i guess it's not really a software problem.
Click to expand...
Click to collapse
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.

So...installed B&B 5.0 (thx Tom ).
I did several complete 'battery charging cycles'.
I formatted my SDHC card.
It seems to me that it crashes less now (only once yesterday, not yet today).
Wifi seems to be definitly gone.
It probably isn't SW-related, but why would it crash less now than before?
I think that the most probable cause would be the chip that handles the battery status.
Let's hope that the chip somehow got resetted with the charging cycles.

No luck....it crashed all the time yesterday.
It seems that it happens more often when it is in my pocket (temperature related?).
When it lies on the cupboard it seems that it stays ok...again very strange.
Also while charging the battery status was 48%. I removed the charger and the status jumped to 100% :s.
Does anyone know how much it costs to have the MB replaced?

MDA Compact III
Hi!
I had the same promlem with my MDA Compact III!
I think it's a hardware problem. I tried so many roms, original, and cooked too... change the battery, clean the motherboard, but didn't help.
I was nervous, take out the battery for 5sec then reinstall it and took it in the refrigerator (NOT IN THE FREEZER!!!) for about 10minutes!
The result: don't crash about 1 hour!
So i took it back for 1day. And now, it works 2weeks continously, with no crash.
But unfortunately the battery (also the new one) holds the charge only 1day.

ElVikin said:
I hope u really try to get them to awnser what they change this time and then u can tell us? who knows it might help to know that.
Click to expand...
Click to collapse
Same problem here. I called HTC, they picked up my device, replaced the inside (motherboard) I guess because my device has a different IMEI number now. Very quick service, within one week my device was at my desk again.

I had similar problems.
had my HTC repaired (new MB)
problems remained the same.
after two repairs I received a new device and even that did not solve my problems.
Up till I bought a new battery
now he is working perfect again!

Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill

Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
just get a new battery and it hopefully will do...it solved my problems...first time i hat the issue....right now i'm having it again...and it seems like the battery
you say it stays like that or 2 days...try running some heavy apps like igo or something other which is memory and battery consuming..it will probably crash..if it does...i'm 95% sure it's the battery

Fill said:
Hi i have the same problem as all of you. But is there really no solution to this problem except for sending it up to HTC and let the **** be replaced?
I also have the exprience that when its in my pocket is crashes also directly. but when it's just lying on the table nothing happens.
It is now lying there for 2 days without crashing.
i flashed it back to the original ROM. but still crashes after i put it in my pocket.
when i reset it (i cannot turn it normal on with the on button) it turns back on and starts normaly. i can use it now aslong as i don't put it in my pocket.
Please will some-one help find a solution for fixen it what causes these problems.
Many thanks in Advanced Fill
Click to expand...
Click to collapse
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...

velhote said:
Exactly my case!!!
I am fed up of being consistently taking my battery out or soft reseting. If it stays over the table quiet, it's ok. The moment it goes into my pocket...
Just ordered Hero...
Click to expand...
Click to collapse
Thanks for replying, it seems that the problem has fixed itself. i put it in the original charger for about 3 or 4 days. it still crashed a couple times just reset with the charger connected put it back. i now just disconnect it from changer (2 days) (after 3 or 4 days in the charger) without any crash. runned tomtom for couple or houres?
i also turned the phone function off and removed the simcard.
hopefully it will keep running and then i gonna try to put my simcard back in.
Thanks
Fill
-----
Ok it crashed already again