i dropped my phone and since then the screen refuses to turn on. it seems like everything is working fine except the screen. calls are coming through and im able to answer the call as long as i swipe at the right spot. is this something that can be fixed instead of swapping out the phone? if this cant be fixed and i have to get a new unit, can the sprint technicians be able to somehow transfer everything over to the new phone? btw, my phone is rooted with cwm installed and nandroid backed up to internal storage since i have no sd card installed.
If you can connect via USB you can grab the data from internal storage possibly, but it sounds like, at best, your display has a hardware issue ( strange that the touch works but the display doesn't)
But I see a trip to the phone store in your future.
If you can, I'd recommend booting to the boot loader (pwr-voldown) and using Odin to flash a stock from first so you can at least have the chance of getting a warranty replacement. ("Not sure what happennes, the screen just doesn't work anymore...")
Good luck.
Sent from my SPH-D710 using Tapatalk
icexige said:
i dropped my phone and since then the screen refuses to turn on. it seems like everything is working fine except the screen. calls are coming through and im able to answer the call as long as i swipe at the right spot. is this something that can be fixed instead of swapping out the phone? if this cant be fixed and i have to get a new unit, can the sprint technicians be able to somehow transfer everything over to the new phone? btw, my phone is rooted with cwm installed and nandroid backed up to internal storage since i have no sd card installed.
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Sounds like something with the connection between the LCD and the motherboard. You could get lucky and only have to reconnect the LCD's ribbon connection, however, if the LCD is cracked in any way, it would have to be a replacement, that is, if they allow replacements on cracked LCDs. Every ASC location is different. The only way to transfer anything would be to connect it to a PC, like he said in the above post, and hope it connects as USB storage by default. Copy everything to the desktop and then drag-and-drop onto the new phone's storage. But dude, get an SD card. It really makes EVERYTHING so much easier when transferring to a new phone.
The LED back light system and the touchscreen are independent of each other. Sounds to me like the connection to the back lights and the power got disconnected.
bdpatch said:
The LED back light system and the touchscreen are independent of each other. Sounds to me like the connection to the back lights and the power got disconnected.
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that is exactly what it seems like. can i take it into a sprint store and have it repaired or do i need to send it off?
As long as there is no physical damage then I would say its repairable. If you have ever seen a smartphone dissembled you should go check it out on you tube. Alot of the connectors are very small and easily popped out.
Related
Hey all,
I've been using my HTC EVO 4G for quite some time now (nearly a year), and just recently it started acting up. As the title implies, my phone randomly shuts itself off and starts itself back up-- for reasons I cannot determine. Usually when it does it once, I find that it goes on a rampage and shuts itself off before the phone even starts up. It will continue to reset itself for 3 or 4 times before it starts working properly.
I've honestly no idea what could be wrong with it. When this first started happening, I was running Fresh ROM 4.2 (but I've already been running it for a while-- it couldn't have been the ROM), and the default kernel for Fresh. I decided to boot into recovery for an earlier version of the ROM, but to no avail.
Finally, I decided to get a whole new ROM (am currently running on Synergy) and kernel altogether (currently running on netarchy kernel), but again to no avail.
Of course, I did a complete data wipe upon installing Synergy, so it can't have anything to do with phone's software, can it? I'm assuming it must be something physical; and am seriously considering purchasing a whole new SD card. (About the SD card: whenever I try mounting my EVO as a disk drive, immediately after I select the 'Mount' option, a notification saying 'Preparing SD card' pops up, and fails to ever mount it. This, I believe, is due to the fact that I'm not on a .92 Hboot, but it is nevertheless worth noting.)
Has anyone else ever had this problem? Any help would be greatly appreciated.
Edit: The fact that I can't mount my phone as a disk drive is actually a problem in itself... I need to convert to Hboot .92, but my file system isn't FAT32 (at least, I'm assuming so, since it doesn't load my PB31I.zip IMG in Hboot) and I can't convert it if it doesn't connect to my computer... Guess I'll go back to Fresh.
Does your phone kind of heat up sometimes? Like in the front of the screen? My did and it turned out to be a physical problem. Bad charger port, sounds weird but thats what I was told. You might need to buy another one.
ruben1221 said:
Does your phone kind of heat up sometimes? Like in the front of the screen? My did and it turned out to be a physical problem. Bad charger port, sounds weird but thats what I was told. You might need to buy another one.
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Yeah, I had originally thought it was an over-heating problem as well. It used to happen most of the time while I was driving-- with the sun hitting the phone directly. However, it's been doing it in-doors with A/C and virtually every other place . I just took notice of it in the car because that's when music was playing.
Ultimately, I might just consider transitioning to the Galaxy SII.
Thanks for reply. <3
I've been having same problem had my evo since day 1 and never any problems up unitl a few months ago.but now i definetly know i need a replacement mine phone gets super hot as well originally thought it was the rom but went back to stock all for nothing because the problem still remained
Is call power cycle the only way to fix it is to get a refurbish phone from sprint they know about it, they will do a test on it and order you another phone with the new 2.3.3 that cant be rooted, is not the sd card it is something on the hardware motherboard
I have GSM version of the Galaxy Nexus and the internal digitizer screen went bad after it cracked. My phone turns on fine, but the touchscreen is rendered useless. Screen doesn't turn on, but I am able to boot into the internal sd card portion of the phone via usb on mac and pc. Instead of me paying to buy a new screen I just want to sell this on ebay as is and recover my losses for the upcoming nexus 4. The problem is I don't want my personal info on it and unfortunately I was unable to setup the usb debugging mode prior to the screen cracking so screencast app won't work for me, I tried. Any ideas on how I can wipe my phone clean? Can this be done via odin? and if so how? Thanks for the heads up.
xmatic said:
I have GSM version of the Galaxy Nexus and the internal digitizer screen went bad after it cracked. My phone turns on fine, but the touchscreen is rendered useless. Screen doesn't turn on, but I am able to boot into the internal sd card portion of the phone via usb on mac and pc. Instead of me paying to buy a new screen I just want to sell this on ebay as is and recover my losses for the upcoming nexus 4. The problem is I don't want my personal info on it and unfortunately I was unable to setup the usb debugging mode prior to the screen cracking so screencast app won't work for me, I tried. Any ideas on how I can wipe my phone clean? Can this be done via odin? and if so how? Thanks for the heads up.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1626895
Thanks! It worked like a charm!!!! awesome!
I'm having a huge problem with my T-Mobile Galaxy S2, and not it won't even completely boot up. The issue had already been around, but never this bad. Usually, when I would use my phone, it would just randomly reboot on it's own. Now, I can't even get to the main home screen or menu. When the battery is inserted, the phone will automatically try to turn on. I'll get the Samsung screen, then the "Samsung Galaxy SII Android 4G T-Mobile screen", then the phone will glitch for a second, black screen, and it'll almost have a seizure from then on. When I say that, pretty much what happens is that the screen will go black, and it'll pulse with vibrations. It'll vibrate, stop for two seconds, vibrate some more, etc. That's all it'll do from there on. It won't try to turn on when I hold the power button, and the vibrations won't stop until I take the battery out. There is no water damage, and there's just normal wear on the phone. I've had the phone since the drop, and for the most part, it's been great until now.
The phone is not rooted, and I have not installed anything crazy. Come to think about it, I didn't really even have too many apps installed on it to begin with. The phone is under warranty, so I had T-Mobile send me a replacement. My main issue now is that I have content on there that wasn't on my SD card, but on the internal hard drive that I find extremely important, and want to keep. When I connect the phone to my computer, nothing comes up because I didn't "connect" it to the computer as you normally would have to do from the phone, before the extra drives pop up on the computer. Without getting into the main menu and manually connecting the phone to the computer so that the drive will pop up, what can I do?
I've tried taking the battery, sim card and memory card out, letting it sit for a few hours, and plug it back in, but it does the same thing. The battery isn't bad, because it plugs into the replacement phone that was sent to me, and works just fine. I've also plugged into my additional batteries, and it does the same thing. I can't do the "hard reset" where you hold volume up & down, then the power button because what happens is the phone will restart itself before I can get to that point. I tried it when I was on the phone with T-Mobile, and the associate at one of the retail locations tried when I went to get a loaner. I've tried hooking up the phone to the Kies software, but it won't recognize the old phone. It will recognize the new one with no problems though.
I am in no way am I well versed with the process of flashing it or installing different things on the phone. I just used it casually for phone calls, texts, web, and an occasional game or app. I'm just stating this so that if there are any specific tips that anyone could recommend, please if possible, explain in a bit more depth, because after I posted my title, I found the related threads, and most of the steps that were recommended to others that had problems sound a bit foreign to me. I just really want to recover the photos and documents that I had on the phone before I send it back to T-Mobile.
These are the threads that I've somewhat referenced so far:
http://forum.xda-developers.com/showthread.php?t=1948094
http://forum.xda-developers.com/showthread.php?t=1457458x
http://forum.xda-developers.com/showthread.php?t=1813866
I can't seem to find anything with the same symptoms as my phone though. If anyone could let me know, that would be great. I just really want to get the content off my old phone, it's just extremely important to me. I'll be waiting on any replies. If you need and more information about what the phone is doing, or what I should try, please mention it. I will try to update this as I get replies, since I am supposed to send the phone back pretty soon. Thank you in advance.
You have a stuck or broken power button. Stick a toothpick or something into the power button whole and take out any gunk if there is. If that doesn't help, then you have a broken power button and you have to get your phone fixed.
Sent from my SGH-T989 using xda premium
So from what I understand your phone does not boot up to the home screen at all and you are trying to recover all the files from the internal storage? I've been in the same situation as you, although, with my previous android (Samsung Captivate) and I know how hectic this situation is...
If you can enter recovery mode still without the phone restarting itself and if you're willing to flash a custom rom that should help you get into the home screen to recover your files, as it shouldn't remove anything from the internal storage (just as long as you don't format the internal storage/system in recovery).
The phone 'seizure' you are experiencing may also be caused by physical damage, such as the internal memory becoming defective (hopefully not the case).
You mentioned that you can't turn on the phone with the power button and the phone only turns on when you place the battery... that's the same thing that happened with my old phone and it turned out that I had to disassemble the phone and clean/replace the power button. After that the phone turned on like normally again, however, I had to flash a new rom for it to properly boot up.
As a last resort, if you can enter 'Download Mode' via button combo or usb jig you can use Odin to flash a stock rom. However, the files you originally have in the phone will be removed, which you definitely do not want. But at least your phone will possibly work again.
At the moment, I don't think there is any way to recover the files you need from the internal memory without being able to boot up the phone to get it connected to your computer. If you do manage to boot to the home screen, but can't connect your phone to your computer. You can always do a wireless transfer to a cloud based storage such as Dropbox (you can use the android app) and just transfer your files from your phone through that.
I hope I am of some help to you, if I find any other solutions I'll let you know. Good luck!
My Captivate Glide's screen does this whenever I turn it on:
I didn't drop it or get it wet, it just started doing this randomly.
I live in the UK and ordered the phone unlocked over eBay so I can't take it into an AT&T store, sadly.
Do you guys know if there's anything I could do myself or anything someone more experienced in repairing mobile phones could do to fix the screen?
This is bearing in mind that not many people over here have seen one of these phones though.
Any help would be massively appreciated. Thanks guys.
you was using still GB right? just flash ics via odin, with one click or with a tar file
This is UCLH2 without one click
http://androidromupdate.com/2012/09/...ota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/...ptivate-glide/
and there is for one click
http://www.androidauthority.com/captivate-glide-sgh-i927-att-android-4-0-4-ics-uclg9-leak-110365/
i think that only one click wipe your internal storage. but is the bes (in my opinion). try it, dont have anything to lose
No, I already updated it to ICS. Should I reinstall it? Will that fix the screen? How will I manage to do it with the screen all messed up?
if you can put in download mode, then you can. Its weird because i only see that problem with GB. Put in download mode and then reinstall
I just tried putting it into download mode but I get the exact same thing.
Thats weird, the problem is weird because it never happen to me in download mode, maybe you can try it without battery, or let the phone without battery a couple of hours, etc.
Dont Know what you cand o, because if you cant enter in download mode, you will be no able to flash ICS
Hrm... that purple splotch in the bottom left of the screen doesn't look so good... Almost appears as if it had been dropped on that corner at some point in the phone's history. I am tempted to say that is a hardware issue, though. Reminds me of when the flex cable for my laptop's display started shorting out many years ago. Might be repairable, but, might be a costly repair depending on what all needs to be replaced. I can't imagine replacing the software on it will do much, though, sorry to say. You could give it a shot, you can verify if your phone made it into download mode without the display by loading up odin and seeing if it detects under that, and then running the one click install (or any other since you'd have odin running anyway) but I wouldn't expect much.
If you're not getting the Samsung/Rogers logo screen, you're done. Either the screen is physically damaged, or the bootloader is corrupt. There's no saving that one, sadly.
yes, try what Artemis-kun say. put in download mode and connect, and see if odin detected. Or maybe just turn on the phone and wait a little, then try to call to your phone, if the phone ring or appears to be on, then is a hardware problem.
But try what Artemis-kun, maybe you have luck
PD: now i see better the image and it seems little different from what it happens to me. if you turn on, inmediatly happen that? or screen banish slowly?
AW: [Q] Screen's gone fuzzy and weird - need help please
There should be a cable, connecting the hardware to the display. Maybe it loosened, you should check out the video of a guy tearing his glide apart, hopefully youll find something to repair there.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
Hey guys, you'll be glad to hear I finally fixed my Glide by installing a new screen assembly from Repairs Universe.
I know similar questions have been asked before but here's my situation. Massive fight on the phone with the g/f ended up with my Desire HD screen smashed out of anger. The phone turns on, I hear the HTC intro music, the LEDs light up but the screen is black and non-responsive (based on using power key to light up screen but constant tapping of screen won't stop it going off).
The phone is not rooted nor on USB debugging mode. I can't sync it with my laptop or myphoneexplorer. From reading various threads I think its a lost cause to try to connect to it so I'm looking at the other option. Is it possible to physically take the internal memory out of the phone and have it installed onto a working phone just so I can take all the data off it? Has anyone made something like that?
Why not take it to repair shop and get new screen put in?
The option to remove memory chip is going to be hard and risky and reading data on it might be a problem too.
Like you said it turns on and works go get new screen...
Sent from my GT-I9505 using xda app-developers app
I know, I've been quoted £80 to fix it but the phone isn't worth that much though I guess my data is!