Microphone issues - T-Mobile Samsung Galaxy Note 3

OK so I just got a note 3 updates to 5.0 then went to metro pcs to activate it. So here's the problem. When I make a call, I can hear them fine but they can't hear me other then while I'm on speaker. I then tried using the voice recorder to make sure it's not a microphone issue and it could hear me just fine from 4feet away, so can see voice. So after much research here's the things I've tried.
1 restart
2 put small pin in microphone to clear dust bunnies
3 pull Sim card and clean it and use compressed air to clean slot
4 factory reset
5 boot In safe mode and make call (caller could not hear me but i coukd hear them)
6 turn off Bluetooth
7 wipe cashe
8 made sure I wasn't stuck in headphone mode
9 played with all call setting ie noise reduction volume boost (nothing worked)
Anyone have any ideas?? One thing that I found weird was that I can hear myself during the call like I was on the other phone talking to myself if that makes sense.....I'm hoping someone can help me
Oh and obviously it's a tmobile phone that I unlocked and activated at metro.

Im guessing your screwed if you have this issue?

URgunnalovmynuts said:
Im guessing your screwed if you have this issue?
Click to expand...
Click to collapse
I had this issue as well with my tmobile note 3. I could only be heard when on speakerphone. I researched and many folks said the issue is with the little flap of rubber that guards the entrance to the microphone by where you normally speak. I carefully took my phone apart (don't do unless you watch plenty of videos to know what needs to be disconnected and how) and I used a toothpick to (very) gently rub away small bits of debris around the entrance to the microphone. Then I put it back together and still had the problem, so I don't think taking it apart worked.
I rooted the phone and installed cyanogenmod with android 5.1, my microphone just started working. I'm on android 6.0.1 now and still have a working microphone in calls and voice recorder.

Related

Can't hear anyone on Calls

Hi, i upgraded to the Black 3.01 ROM and the 1.43 radio. Everything was working fine but now when someone calls or I make a call I can not hear anything, but what's weird is that I can hear everything fine if I put the call on speakerphone. Does anybody know what the problem could be and any possible fix?
Your earpiece could be broken. I'd say call your phone from your house or other phone. Place that phone in a different room or other end of your room and put it up to speakers of something and play music. Then answer the call with your Hermes and mess around with where the earpiece is to see if you can get some sound out of it. Do things like Open/Close it (Slowly) squeeze where the earpiece is, etc.
Your ribbon cable connecting to the mainboard of the phone to the LCD, buttons on front, and earpiece could of got torn causing the earpiece to fail.
This happened on my wizard and very well could happen on the Hermes because they have the same basic build structure.
Or you could try a hard reset and re-install a rom to see if that helps.

[Q] Mic problem during calls

Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Maybe something loose that is only connecting when you hold it certain ways. Have you considered replacing the Mic? I believe the part is only a few bucks.
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth.
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
You are not alone having this issue with 4.3. I too have this issue read
http://forum.xda-developers.com/showthread.php?t=2789017
my thread on same issue and try flashing 4.1.2 Rom in recovery (not to go for full Rom through Odin which may result in brick) and see if your issue remains
I am also on latest bootloader and modem and using 4.1.2 and don't have this issue on older Rom
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
friedchocolatesoda said:
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
Click to expand...
Click to collapse
No I don't use head phones and without headphones I am having call issue on all TouchWiz 4.3 roms only on outgoing calls but incoming calls I don't have any issues and also on AOSP Roms also mostly no issue
Thanks for your replies. Sorry have been busy with other things and was using my older S2 since the S3 was giving me problems.
Anil2653, what do you mean by flashing 4.1.2 Rom in recovery? Do I need to root my device to do this? Or what are the specific steps?
TIA!

Microphone doesn't work during calls with stock app

If I make or recieve a call with the stock sony call app, the other party can not hear me unless I switch to speaker. I tried with different people, it's always the same.
However, if I use google hangouts for calls the both the microphone and the spaker work just fine.
If I record a voice message in Whatsapp, the microphone works but is really low.
If I use Trackid for a song the microphone doesn't work again.
This has only started a few weeks ago and I can't find any solution on my own. Anyone has an idea what the problem could be?
I already tried safe boot and factory reset, it stays the same. I am really confused as it only happens in a few apps while working fine in others.
Thanks in advance!
Just blow some air into the microphone. I also have this problem
Puneet247 said:
Just blow some air into the microphone. I also have this problem
Click to expand...
Click to collapse
That didn't work :/
But thank you for your answer
I submitted my zl in service centre for 25 days and they do nothing , always keep saying that parts are coming. Finally I ask them to give it to me without replacing the microphone as i have to go somewhere, Finally I factory reset my phone use a pin,cotton and and some water in the microphone then blown some air And it WORKED. So most probably its the dirt. For your hangouts working it might be your phantasm.

Microphone not working during calls

Hello,
Spent all night/morning trying to find a fix to this issue but to no luck!
Basically during calls my voice isn't heard at all (But I can sometimes hear my own echo) (Tried numerous ROMS based on stock and CM) but when I put my device on speakerphone I can be heard. Blowing into the mic during a normal call emits a normal blowing noise down their side of the phone but speaking into the mic directly does nothing.
I've tried cleaning the mic out but again nothing, no debris etc.
I've already sent my phone back due to a raised screen and LG didn't fix it- they sent back photos of a completely different phone (wasn't even a G3) and I've heard nothing since my complaint a few weeks back so I don't want to send it off once again.
Any ideas?
Thank you

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
Click to expand...
Click to collapse
I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

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