[Q] Mic problem during calls - T-Mobile, Samsung Galaxy SIII

Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!

Maybe something loose that is only connecting when you hold it certain ways. Have you considered replacing the Mic? I believe the part is only a few bucks.

ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth.
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
You are not alone having this issue with 4.3. I too have this issue read
http://forum.xda-developers.com/showthread.php?t=2789017
my thread on same issue and try flashing 4.1.2 Rom in recovery (not to go for full Rom through Odin which may result in brick) and see if your issue remains
I am also on latest bootloader and modem and using 4.1.2 and don't have this issue on older Rom
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse

Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.

friedchocolatesoda said:
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
Click to expand...
Click to collapse
No I don't use head phones and without headphones I am having call issue on all TouchWiz 4.3 roms only on outgoing calls but incoming calls I don't have any issues and also on AOSP Roms also mostly no issue

Thanks for your replies. Sorry have been busy with other things and was using my older S2 since the S3 was giving me problems.
Anil2653, what do you mean by flashing 4.1.2 Rom in recovery? Do I need to root my device to do this? Or what are the specific steps?
TIA!

Related

[Q] Help Please! Microphone Dead/Very Quiet..?

Right, here’s the situation, I replaced the screen on my HTC Desire HD a few days ago and literally the first boot since there was a Wifi notification of a ROM update also, so I did it... (Orange UK Software number 3.13.61.5) anyway, since replacing the screen / updating the ROM, the Microphone has gone ridiculously quiet when making or receiving a phone call and if I open the Voice recorder, I can barely hear my recorded voice back, and the only way people can hear me when I call them is if they put it on loudspeaker and still put the phone to their ear...
Ok so initially I thought that this might be a hardware issue as I have been in the phone, however, given the fact that I can hear some playback via voice recorder, this means that the Microphone is working..?
So after a bit more investigation, I found that if I remove the bottom panel that covers the SD Card and Sim Card slots, then Voice recorder works perfectly (but my signal drops off completely so I can't test a phone call... *Are the 2 little gold contacts to do with the antenna?*) So I have come to the conclusion that it must be software? As obviously when these 2 little gold contacts make connection with the phone again, ye it enables me to make a phone call, but wrecks the microphone...
On a side note, I have checked the little Microphone hole on that bottom panel and shoved a pin through it and it’s as clean as a whistle so it can't be a blockage of any sort...
So something is happening when the bottom panel is on the phone, those 2 gold contacts tell the phone to do something? Provide an antenna for it but in doing so almost muting the microphone at the same time..?
Any ideas on how I can fix this or where shall I start? Could this still be a hardware issue? Shall I strip the phone down again and pay special attention to a specific part? :S
Please Help!?
Thanks in advance!
Adam.
which rom are you using? if that's a stock rom, it is highly recommended that you try one of the custom ones from development section (sense 3.5 roms)
Yes, its a stock ROM that was pushed OTA... It's a friends phone, I have a HD2 so I'm very familiar with flashing roms etc... but I'm going through the custom roms section and I can't seem to be able to find a good guide as a starting point..? I see a lot about Downgrading? and S-Off..? (Does that mean Signature Off?)
Thanks very much for the reply though!
Ok... I've flashed a custom ROM now, and a different radio '[ROM] Android Revolution HD 7.0.3 | High Quality & Performance | O/C | Legendary' is the rom I used...
Exactly the same... It's as if the microphone level is right down when the phone has signal/network as if I shout the voice recorder picks stuff up then...
Is there an App I can use to tweak the gain or something on the Mic levels?
I've had the phone in bits again and cleaned out everywhere, theres no dust build up or anything of the sort so I'm sure its not hardware related... but then if the ROM is completely different then it can't be software either can it..? :S
Cheers, Adam.
API182 said:
Ok... I've flashed a custom ROM now, and a different radio '[ROM] Android Revolution HD 7.0.3 | High Quality & Performance | O/C | Legendary' is the rom I used...
Exactly the same... It's as if the microphone level is right down when the phone has signal/network as if I shout the voice recorder picks stuff up then...
Is there an App I can use to tweak the gain or something on the Mic levels?
I've had the phone in bits again and cleaned out everywhere, theres no dust build up or anything of the sort so I'm sure its not hardware related... but then if the ROM is completely different then it can't be software either can it..? :S
Cheers, Adam.
Click to expand...
Click to collapse
I'm no expert on electricity and all that but can it be possible that the power input onto the mic is being too low so that it is not functioning properly due to a newer screen sucking up a higher power? but then you mentioned that by removing those plates, it works fine...
I couldn't come across a fix as it seems that not many people had this problem so it seems that it is more of a hardware problem but i'll post asap i find something
EDIT: maybe this
Thanks for the reply! I can't understand what it could be... I have figured out though that if I hold the phone horizontally in front of my mouth and talk then it works... so I'm completely stumped as to what it could be...
Is there no way I can edit some sensitivity figure somewhere? :S
Cheers, Adam.
No mic issue continued
API182 said:
Thanks for the reply! I can't understand what it could be... I have figured out though that if I hold the phone horizontally in front of my mouth and talk then it works... so I'm completely stumped as to what it could be...
Is there no way I can edit some sensitivity figure somewhere? :S
Cheers, Adam.
Click to expand...
Click to collapse
Hi All
I have had the same issue with no mic imput when calling someone on a HTC Desire 500 phone.
My problem started when I paired a plantronics bluetooth hands free device to my phone and started to use it.
While using the PK100 device all was perfect and no issues, but when I turned off the hands free device I now have the same issue no one can her me through the phone mic, no sound at all. I believe this issue is both software and hardware the software needs to switch the hardware (mic) on and off
It is as if the mic has been switched off by the (PK100) bluetooth hands free but the software on the phone is not re-enabling the phone mic so now I am in a situation where i can only use my phone via a diferent mic headphones or PK100 hands free.
I can also add that while in a call I have the option to switch from the hands free on the phone, or to use the phone or to use the PK100 from an in call option all works ok but the mic on the phone will not reactivate. this seems to be an issue with the software not activating the mic.
If anyone has any idea I would like to here...

Microphone issues

OK so I just got a note 3 updates to 5.0 then went to metro pcs to activate it. So here's the problem. When I make a call, I can hear them fine but they can't hear me other then while I'm on speaker. I then tried using the voice recorder to make sure it's not a microphone issue and it could hear me just fine from 4feet away, so can see voice. So after much research here's the things I've tried.
1 restart
2 put small pin in microphone to clear dust bunnies
3 pull Sim card and clean it and use compressed air to clean slot
4 factory reset
5 boot In safe mode and make call (caller could not hear me but i coukd hear them)
6 turn off Bluetooth
7 wipe cashe
8 made sure I wasn't stuck in headphone mode
9 played with all call setting ie noise reduction volume boost (nothing worked)
Anyone have any ideas?? One thing that I found weird was that I can hear myself during the call like I was on the other phone talking to myself if that makes sense.....I'm hoping someone can help me
Oh and obviously it's a tmobile phone that I unlocked and activated at metro.
Im guessing your screwed if you have this issue?
URgunnalovmynuts said:
Im guessing your screwed if you have this issue?
Click to expand...
Click to collapse
I had this issue as well with my tmobile note 3. I could only be heard when on speakerphone. I researched and many folks said the issue is with the little flap of rubber that guards the entrance to the microphone by where you normally speak. I carefully took my phone apart (don't do unless you watch plenty of videos to know what needs to be disconnected and how) and I used a toothpick to (very) gently rub away small bits of debris around the entrance to the microphone. Then I put it back together and still had the problem, so I don't think taking it apart worked.
I rooted the phone and installed cyanogenmod with android 5.1, my microphone just started working. I'm on android 6.0.1 now and still have a working microphone in calls and voice recorder.

Microphone not working during calls

Hello,
Spent all night/morning trying to find a fix to this issue but to no luck!
Basically during calls my voice isn't heard at all (But I can sometimes hear my own echo) (Tried numerous ROMS based on stock and CM) but when I put my device on speakerphone I can be heard. Blowing into the mic during a normal call emits a normal blowing noise down their side of the phone but speaking into the mic directly does nothing.
I've tried cleaning the mic out but again nothing, no debris etc.
I've already sent my phone back due to a raised screen and LG didn't fix it- they sent back photos of a completely different phone (wasn't even a G3) and I've heard nothing since my complaint a few weeks back so I don't want to send it off once again.
Any ideas?
Thank you

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
Click to expand...
Click to collapse
I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

Help! Low earpiece volume on call

I have been having low in-call volume for about a month. (LG G3 D856)
The earpiece plays loud enough when listening to voice messages on Telegram/WhatsApp but during the call it's too low
I have tried installing custom ROM, downgrading to official KitKat with full wipe. No way.
Can anyone help with it. I am quite sure its a software issue as on other apps the earpiece functions quite well.
P.S. I habe already tried turning on/off Voice Clearity, Voice Enhancement. No change
Hope someone can help with it
I had similar problems with my wife phone d855, and also few HTC old phones. It looks like combination of dust and all other things that has a contact with that part of phone completely fill small net on ear speaker.
This usually helps:
Use old toothbrush, put few drop of alcohol on it and gently tapping on net. Keep tapping minute or two. You will see results..
Advice: disassemble whole phone, and remove speaker to avoid broking speaker, but not necessarily.
In my situations, I get over 200% louder sound. Almost unbelievable..

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