Microphone not working during calls - G3 Q&A, Help & Troubleshooting

Hello,
Spent all night/morning trying to find a fix to this issue but to no luck!
Basically during calls my voice isn't heard at all (But I can sometimes hear my own echo) (Tried numerous ROMS based on stock and CM) but when I put my device on speakerphone I can be heard. Blowing into the mic during a normal call emits a normal blowing noise down their side of the phone but speaking into the mic directly does nothing.
I've tried cleaning the mic out but again nothing, no debris etc.
I've already sent my phone back due to a raised screen and LG didn't fix it- they sent back photos of a completely different phone (wasn't even a G3) and I've heard nothing since my complaint a few weeks back so I don't want to send it off once again.
Any ideas?
Thank you

Related

[Q] In call audio problem (not mic cut-out)?

I was wondering if anyone else has experienced this. I tried searching for the problem but it appears that most of the results that come up regarding in call audio issues were the microphone cutting out.
However, the problem i've been experiencing is for long phone calls with my gf, the audio that i hear on the receiving end seems to go in and out. What i mean is, the call will start out normally and everything sounds crystal clear, but after maybe 20 min, my gf begins to sounds really muffled as if she were talking to her phone from across the room instead of having the phone against her face. After a while the audio becomes loud and clear again.
She claims to hear me fine throughout the call, but it becomes almost impossible to make out what she's saying even on max volume (with and without the headphones too). Im not sure if it's an issue with my phone or hers (an iPhone 4s). I've had this issue on 4.0.2, and 4.0.4. I'm now running AOKP's 4.0.3 ROM and the problem still persists. Any help anyone? this is really annoying, esp for a long distance relationship!

[Q] Mic problem during calls

Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Maybe something loose that is only connecting when you hold it certain ways. Have you considered replacing the Mic? I believe the part is only a few bucks.
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth.
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
You are not alone having this issue with 4.3. I too have this issue read
http://forum.xda-developers.com/showthread.php?t=2789017
my thread on same issue and try flashing 4.1.2 Rom in recovery (not to go for full Rom through Odin which may result in brick) and see if your issue remains
I am also on latest bootloader and modem and using 4.1.2 and don't have this issue on older Rom
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
friedchocolatesoda said:
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
Click to expand...
Click to collapse
No I don't use head phones and without headphones I am having call issue on all TouchWiz 4.3 roms only on outgoing calls but incoming calls I don't have any issues and also on AOSP Roms also mostly no issue
Thanks for your replies. Sorry have been busy with other things and was using my older S2 since the S3 was giving me problems.
Anil2653, what do you mean by flashing 4.1.2 Rom in recovery? Do I need to root my device to do this? Or what are the specific steps?
TIA!

Microphone not working properly after lollipop ?

My in call mic, as well a google now hot word, is not working after installing the latest firmware for lollipop.
It is recording at an extremely low volume. People say I sound muffled and far away.
To get "OK google" to respond I have to put the mic right next to my mouth.
Every thing is fine when using speakerphone .
Are there two mics in the phone? Why would it not work in normal call mode and be fine on speaker?
Also after a google search. I found people in the nexus 5 community with the same problem.
Tried flashing older lollipop firmware to no avail. I haven't tried going back to sense yet, as I want to keep lollipop.
Any help or ideas are appreciated.
Strange. Try reflashing it. Make sure to wipe.
Anyone? If there is two mics is there a way to switch when they work. I'm mean to say have the speaker phone mic work as a regular in call mic
This is making me crazy. I can't send the phone to HTC, they want $400 because I used HTC DEV to unlock my phone.
Sometimes it works fine, like 5% of the time. Speaker phone mic works perfectly. I have to put the phone right near my mouth to get "ok Google" commands to work.
Does anyone know how I can get the other mic to act as the primary one?
Searching the interwebs. There are rumors of the noise cancellation causing the issue. Idk?
Can't buy a new device. I'm stuck with this one. It is beyond frustrating.
I've flashed, RUU'D everything under the sun to try and fix this. Nothing.
Anyone?

Microphone issues

OK so I just got a note 3 updates to 5.0 then went to metro pcs to activate it. So here's the problem. When I make a call, I can hear them fine but they can't hear me other then while I'm on speaker. I then tried using the voice recorder to make sure it's not a microphone issue and it could hear me just fine from 4feet away, so can see voice. So after much research here's the things I've tried.
1 restart
2 put small pin in microphone to clear dust bunnies
3 pull Sim card and clean it and use compressed air to clean slot
4 factory reset
5 boot In safe mode and make call (caller could not hear me but i coukd hear them)
6 turn off Bluetooth
7 wipe cashe
8 made sure I wasn't stuck in headphone mode
9 played with all call setting ie noise reduction volume boost (nothing worked)
Anyone have any ideas?? One thing that I found weird was that I can hear myself during the call like I was on the other phone talking to myself if that makes sense.....I'm hoping someone can help me
Oh and obviously it's a tmobile phone that I unlocked and activated at metro.
Im guessing your screwed if you have this issue?
URgunnalovmynuts said:
Im guessing your screwed if you have this issue?
Click to expand...
Click to collapse
I had this issue as well with my tmobile note 3. I could only be heard when on speakerphone. I researched and many folks said the issue is with the little flap of rubber that guards the entrance to the microphone by where you normally speak. I carefully took my phone apart (don't do unless you watch plenty of videos to know what needs to be disconnected and how) and I used a toothpick to (very) gently rub away small bits of debris around the entrance to the microphone. Then I put it back together and still had the problem, so I don't think taking it apart worked.
I rooted the phone and installed cyanogenmod with android 5.1, my microphone just started working. I'm on android 6.0.1 now and still have a working microphone in calls and voice recorder.

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
Click to expand...
Click to collapse
I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

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