[Q] Help Please! Microphone Dead/Very Quiet..? - Desire HD Q&A, Help & Troubleshooting

Right, here’s the situation, I replaced the screen on my HTC Desire HD a few days ago and literally the first boot since there was a Wifi notification of a ROM update also, so I did it... (Orange UK Software number 3.13.61.5) anyway, since replacing the screen / updating the ROM, the Microphone has gone ridiculously quiet when making or receiving a phone call and if I open the Voice recorder, I can barely hear my recorded voice back, and the only way people can hear me when I call them is if they put it on loudspeaker and still put the phone to their ear...
Ok so initially I thought that this might be a hardware issue as I have been in the phone, however, given the fact that I can hear some playback via voice recorder, this means that the Microphone is working..?
So after a bit more investigation, I found that if I remove the bottom panel that covers the SD Card and Sim Card slots, then Voice recorder works perfectly (but my signal drops off completely so I can't test a phone call... *Are the 2 little gold contacts to do with the antenna?*) So I have come to the conclusion that it must be software? As obviously when these 2 little gold contacts make connection with the phone again, ye it enables me to make a phone call, but wrecks the microphone...
On a side note, I have checked the little Microphone hole on that bottom panel and shoved a pin through it and it’s as clean as a whistle so it can't be a blockage of any sort...
So something is happening when the bottom panel is on the phone, those 2 gold contacts tell the phone to do something? Provide an antenna for it but in doing so almost muting the microphone at the same time..?
Any ideas on how I can fix this or where shall I start? Could this still be a hardware issue? Shall I strip the phone down again and pay special attention to a specific part? :S
Please Help!?
Thanks in advance!
Adam.

which rom are you using? if that's a stock rom, it is highly recommended that you try one of the custom ones from development section (sense 3.5 roms)

Yes, its a stock ROM that was pushed OTA... It's a friends phone, I have a HD2 so I'm very familiar with flashing roms etc... but I'm going through the custom roms section and I can't seem to be able to find a good guide as a starting point..? I see a lot about Downgrading? and S-Off..? (Does that mean Signature Off?)
Thanks very much for the reply though!

Ok... I've flashed a custom ROM now, and a different radio '[ROM] Android Revolution HD 7.0.3 | High Quality & Performance | O/C | Legendary' is the rom I used...
Exactly the same... It's as if the microphone level is right down when the phone has signal/network as if I shout the voice recorder picks stuff up then...
Is there an App I can use to tweak the gain or something on the Mic levels?
I've had the phone in bits again and cleaned out everywhere, theres no dust build up or anything of the sort so I'm sure its not hardware related... but then if the ROM is completely different then it can't be software either can it..? :S
Cheers, Adam.

API182 said:
Ok... I've flashed a custom ROM now, and a different radio '[ROM] Android Revolution HD 7.0.3 | High Quality & Performance | O/C | Legendary' is the rom I used...
Exactly the same... It's as if the microphone level is right down when the phone has signal/network as if I shout the voice recorder picks stuff up then...
Is there an App I can use to tweak the gain or something on the Mic levels?
I've had the phone in bits again and cleaned out everywhere, theres no dust build up or anything of the sort so I'm sure its not hardware related... but then if the ROM is completely different then it can't be software either can it..? :S
Cheers, Adam.
Click to expand...
Click to collapse
I'm no expert on electricity and all that but can it be possible that the power input onto the mic is being too low so that it is not functioning properly due to a newer screen sucking up a higher power? but then you mentioned that by removing those plates, it works fine...
I couldn't come across a fix as it seems that not many people had this problem so it seems that it is more of a hardware problem but i'll post asap i find something
EDIT: maybe this

Thanks for the reply! I can't understand what it could be... I have figured out though that if I hold the phone horizontally in front of my mouth and talk then it works... so I'm completely stumped as to what it could be...
Is there no way I can edit some sensitivity figure somewhere? :S
Cheers, Adam.

No mic issue continued
API182 said:
Thanks for the reply! I can't understand what it could be... I have figured out though that if I hold the phone horizontally in front of my mouth and talk then it works... so I'm completely stumped as to what it could be...
Is there no way I can edit some sensitivity figure somewhere? :S
Cheers, Adam.
Click to expand...
Click to collapse
Hi All
I have had the same issue with no mic imput when calling someone on a HTC Desire 500 phone.
My problem started when I paired a plantronics bluetooth hands free device to my phone and started to use it.
While using the PK100 device all was perfect and no issues, but when I turned off the hands free device I now have the same issue no one can her me through the phone mic, no sound at all. I believe this issue is both software and hardware the software needs to switch the hardware (mic) on and off
It is as if the mic has been switched off by the (PK100) bluetooth hands free but the software on the phone is not re-enabling the phone mic so now I am in a situation where i can only use my phone via a diferent mic headphones or PK100 hands free.
I can also add that while in a call I have the option to switch from the hands free on the phone, or to use the phone or to use the PK100 from an in call option all works ok but the mic on the phone will not reactivate. this seems to be an issue with the software not activating the mic.
If anyone has any idea I would like to here...

Related

HELP PLEASE! I can't hear caller voice

All of the sudden I can't hear caller voice, but when I put on speaker then everything is ok. I then switch back to regular mode and can't hear. As if I am on mute. Anyone have the same problem? or help me pin the problem. The phone rings fine.
Please help the old guy out geniuses.
Thanks in advance
hi,
i think that your problem is not software but hardware...it happend to me...just the little speaker broked....you have to change that or you can use with bluetooth headset....
Keep in mind that this is my experiene , i don't know if it be the same for you..but i think so
How many speaker are there on the phone? I thought only one right? the music, handfree speaker is fine. If there are more than one speaker, please direct me a site where I can order it. Thanks
For some reason, I think this is more software problem then hardware. The phone is in my case and never drop and taking really good care of it.
Hi!
I have same issues here.
I think there is a rom problem or somenthing like that...
Here I have to reset.. make alot of calls to test .. raise de volume up.. change speaker and works... its really annoying.
BTW.. I was using Cloudy 1.3 and was flawlessly. Changed to Gen.Y D2 R2 , issue is back .. =(
I think it's a software problem.Have you installed any software like codec or some other audio/sound application?If so try to uninstall it and resart your device.If not try a hard reset.
mario_jr said:
BTW.. I was using Cloudy 1.3 and was flawlessly. Changed to Gen.Y D2 R2 , issue is back .. =(
Click to expand...
Click to collapse
i believe there are 2 speakers in diamond, one is for ringer and speaker phone the other is for calling.
try switching back to Cloudy 1.3 and see if problem still exist?
if there are then your speaker is broken otherwise it's the rom problem.
Guys, just FYI the same issue appears when you install SRS WOW HD sound driver v1.5.1. Version 1.2.1 was working smoothly on diamond, but once i installed this new one, all sounds are mute for some reason and once i uninstalled it again, it was back to normal. Don't know if this will help, anyways with this issue you don't hear anything (ringer, alarm, caller)...
Actually I had the same problem, it was the internal speaker giving problems... u might hve to give it in for repairs if u can....
Hearing aid batterys? lol
I also have this problem... I believe that some of the ROMs that I've installed before set the speaker volume too high which resulted in the speaker blowing. I suggest you either send the phone in for repairs or search for software on XDA which turns the speakerphone on automatically when you make calls, that's how I get around this. You just put it by your ear like normal and you can still hear the phonecall =) Seems like HTC uses really crappy speakers in their phones...

[Q] Galaxy Nexus Microphone Quiet/Muffled (Not the same as the cutting out problem!)

Hi all,
I'm using a Galaxy Nexus on Rogers in Canada.
I'm having trouble with the bottom microphone being very quiet and muffled.
Unfortunately I'm leaning towards this being a hardware issue because:
The volume is normal and clear when recording a video and when on speakerphone (which I understand uses the top microphone)
The volume is normal when using a headset
The volume is quiet and muffled when recording in "Voice Recorder" which uses the bottom microphone.
But I thought I'd check if anyone else has had this problem before and has any ideas for a solution other a full wipe (which i'll reluctantly try next) or returning the phone.
Thanks,
-Peter
i have similar problem. everything is fine on speakerphone or during video recording. but when it's a call or audio recording it's just pops, cracks, noise.
I have had this happen a few times on calls. If I reboot my phone it goes away. It hasn't happened in a month or so. I'm running AOKP build 29 at the moment.
Sent from my Galaxy Nexus using Tapatalk 2
I have been getting this problem on the last four builds of AOKP.
People always complain that they can hardly understand when I speak.
montrealguy said:
I have been getting this problem on the last four builds of AOKP.
People always complain that they can hardly understand when I speak.
Click to expand...
Click to collapse
I've got exactly same problem... it's annoying, I have this phone for over 6 months and was hoping there will be a fix for it... it also seems to be only a case when talking on the phone.
when recording all seems fine... so it must be a software problem or smth... i'm looking for a solution for a long time, checked lot's of ROMS... starting to be unbearable for me and especially for ppl on the other side
kopytek said:
I've got exactly same problem... it's annoying, I have this phone for over 6 months and was hoping there will be a fix for it... it also seems to be only a case when talking on the phone.
when recording all seems fine... so it must be a software problem or smth... i'm looking for a solution for a long time, checked lot's of ROMS... starting to be unbearable for me and especially for ppl on the other side
Click to expand...
Click to collapse
Just bumping this topic.
Did any of you manage to fix this. I have replaced the entire usb/microphone assembly on the phone from a new part, and i still get muffled voice calls through the main mic. Works fine on speakerphone or secondary mic.
I have tried many stock variations, and am attempting to revert to my stock stock telstra yakjuxw build (trying to find a copy atm).
Bump the only thing I have to possibly is that it appears more frequently with HTC DNA and landlines when I call feature phones I'm OK.
Sent from my Galaxy Nexus using xda app-developers app
peteremcc said:
Hi all,
I'm using a Galaxy Nexus on Rogers in Canada.
I'm having trouble with the bottom microphone being very quiet and muffled.
Unfortunately I'm leaning towards this being a hardware issue because:
The volume is normal and clear when recording a video and when on speakerphone (which I understand uses the top microphone)
The volume is normal when using a headset
The volume is quiet and muffled when recording in "Voice Recorder" which uses the bottom microphone.
But I thought I'd check if anyone else has had this problem before and has any ideas for a solution other a full wipe (which i'll reluctantly try next) or returning the phone.
Thanks,
-Peter
Click to expand...
Click to collapse
I have same problem, and I can not fix it. It was in stock Android 4.2.2. I try different ROM on Android 4.2.2, and 4.1.2 but no result.
Hey everyone,
I also have problem with my mic, thought i would bump this post. maybe someone has found something new.
Khrushchev said:
Hey everyone,
I also have problem with my mic, thought i would bump this post. maybe someone has found something new.
Click to expand...
Click to collapse
I fix my problem. The hole for the microphone is very small, and In my case, it was totally "dirty". So I just cleaned it, and all works
denys281 said:
I fix my problem. The hole for the microphone is very small, and In my case, it was totally "dirty". So I just cleaned it, and all works
Click to expand...
Click to collapse
How did you clean it? i tried but it hasn't helped
Khrushchev said:
How did you clean it? i tried but it hasn't helped
Click to expand...
Click to collapse
I use toothpick, maybe this way is not very smart but... Using toothpicks I just cleaned microphone hole. In my case microphone hole was fully packed. I also find thread on reddit about this problem, one of answer is:
I believe I may have a fix for future users who search through this forum. I read that cleaning out your headphone port can resolve this issue. If there is lint or anything in there, then it tricks the phone into thinking that the aux is plugged in and your voice won't be picked up the the mic, but the non-existent headphones. Turning on speakerphone re-routes the mic from the aux to the handset mic.
Click to expand...
Click to collapse

[Q] HTC Desire HD Sound Issues with Touchscreen

Need some advice or trouble shooting tips.
Lately, my DHD is experiencing a sharp popping sound when I wake the device, use an app, or receive messages via Whatsapp or Line.
Presenting I am on JB and had been on AOSP for a long while. The popping sound only started recently after a period of testing Sense 3.6 and Sense 4 ROM's. Going back to AOSP, I noticed the sound right away. Even with all touch options disabled, the sound remains. It's coming from the rear speaker and even if the device is on mute, the sound can be heard.
As well, with online messaging, if I put my ear on the speaker, you can heard a slight hiss and it gradually gets louder until the pop sound cracks.
This problem doesn't happen with the new Sense ROM's I tested. What I have done was tested different AOSP and JB ROM's with the same result.
My next plan is to download a stock version on GB (ARHD is the choice I selected) and test the issue there. However, I am starting to think that I should return straight back to unrooted stock ROM, but I am not sure if that is really necessary.
My question is,,,, has anyone experienced this sound issue and if so, are there any suggestions or tips? As well, could someone experienced actually offer an explanation for the sound. Is my device on its' last legs?
I am thinking it might be kernel or radio related. I really don't know and hope someone can shed some light on this subject.
Raymond Ebertt said:
Need some advice or trouble shooting tips.
Lately, my DHD is experiencing a sharp popping sound when I wake the device, use an app, or receive messages via Whatsapp or Line.
Presenting I am on JB and had been on AOSP for a long while. The popping sound only started recently after a period of testing Sense 3.6 and Sense 4 ROM's. Going back to AOSP, I noticed the sound right away. Even with all touch options disabled, the sound remains. It's coming from the rear speaker and even if the device is on mute, the sound can be heard.
As well, with online messaging, if I put my ear on the speaker, you can heard a slight hiss and it gradually gets louder until the pop sound cracks.
This problem doesn't happen with the new Sense ROM's I tested. What I have done was tested different AOSP and JB ROM's with the same result.
My next plan is to download a stock version on GB (ARHD is the choice I selected) and test the issue there. However, I am starting to think that I should return straight back to unrooted stock ROM, but I am not sure if that is really necessary.
My question is,,,, has anyone experienced this sound issue and if so, are there any suggestions or tips? As well, could someone experienced actually offer an explanation for the sound. Is my device on its' last legs?
I am thinking it might be kernel or radio related. I really don't know and hope someone can shed some light on this subject.
Click to expand...
Click to collapse
I highly doubt that it's software related. I've not seen anyone report any such kind of behavior and neither have I experienced it with either Sense or AOSP roms. The fact that the pop sound does not happen when you're on Sense roms is a bit strange, however I think it maybe explainable by the fact AOSP versions generally have boosted volume levels for better sound.
Personally, I think that you should get the speaker module replaced before it breaks down completely (which I believe is a very real possibility given the nature of the problem you've stated).
Just tested ARHD and when I make a call, there is a slight tick or crackle sound coming from the front ear piece. The sound is faint, but when put the phone to my ear and press the call button, I can clearly hear it.
I'm going to test the original radio and see if that sound remains. If it does, it seems the previous post above just might be my issue and I really hope not.
You could also try a can of compressed air.
By the way buddy, you've been here too long to be posting in the wrong section
Sent from a dream.
Teichopsia said:
You could also try a can of compressed air.
By the way buddy, you've been here too long to be posting in the wrong section
Sent from a dream.
Click to expand...
Click to collapse
LOL,, did I? HTC Desire HD General Section? Maybe I did... Where should I post?
As for the air compressor, I did that a couple of months ago. I'll give it a go.
As for changing the radio, I did and still have that click with calls. Looking grim at the moment.
It's a thin line between where to post, but yours is a question. :beer:
Sent from a dream.

[Q] Mic problem during calls

Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Maybe something loose that is only connecting when you hold it certain ways. Have you considered replacing the Mic? I believe the part is only a few bucks.
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth.
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
You are not alone having this issue with 4.3. I too have this issue read
http://forum.xda-developers.com/showthread.php?t=2789017
my thread on same issue and try flashing 4.1.2 Rom in recovery (not to go for full Rom through Odin which may result in brick) and see if your issue remains
I am also on latest bootloader and modem and using 4.1.2 and don't have this issue on older Rom
ornoktree said:
Hi,
New to this forum. Hope someone can help me out. I've got a new Samsung Galaxy S3 T999 unlocked running Android 4.3, and I've got a problem with the mic. I can hear the other person during calls, but they can't hear me, unless I put my mouth directly over the mic hole and speak into it (so I have to be holding the phone perpendicular to my mouth and speak to the bottom of the phone). Even putting my mouth close to the home button doesn't work; the phone has to be perpendicular to my mouth. I'm getting same issue with Voice recording (ie. no sound recorded unless I put my mouth directly over the mic hole at the bottom), but the phone has no problems picking up audio when I record videos.
Things I've tried that don't work:
- Soft reset, and hard factory reset
- Turning off Motion completely (so proximity sensors everything are blanked out anyway or off)
- Noise reduction is off
- TTY is off
- Turn all sounds off (under Accessibility) is unselected
- Wifi calling is off
- Using speakerphone doesn't work (they can't hear me either)
- No pinky or anything blocking the mic
- I've tried cleaning out the mic hole with a needle but nothing comes out. Not sure if there's a specific way of doing it, but I gently put the needle in and jiggle it about, then withdraw it, but nothing comes out. For reference, I have a Samsung Galaxy S2 that's 2 years old with dust around its mic hole and I have no problems whatsoever with calls on that).
I can't downgrade to any other firmware cos mine is stuck on Android 4.3, and I'm just short of disassembling my phone and seeing if there really is anything physically blocking the mic hole that the needle maybe didn't clear. What I don't get is, if it were really a physical blockage of the mic hole, wouldn't that also affect the audio recording when I take a video? Audio is loud and clear when I record a video and narrate with the phone at half-arm's length from me...
Any help most appreciated!
Thanks!
Click to expand...
Click to collapse
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
friedchocolatesoda said:
Do you have headphones plugged in when this issues occurs? I've had issues with people hearing me during a call when I have headphones plugged in; unplugging them solved the problem.
If not, try plugging in headphones when you're in a call and see if that changes anything.
Click to expand...
Click to collapse
No I don't use head phones and without headphones I am having call issue on all TouchWiz 4.3 roms only on outgoing calls but incoming calls I don't have any issues and also on AOSP Roms also mostly no issue
Thanks for your replies. Sorry have been busy with other things and was using my older S2 since the S3 was giving me problems.
Anil2653, what do you mean by flashing 4.1.2 Rom in recovery? Do I need to root my device to do this? Or what are the specific steps?
TIA!

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
Click to expand...
Click to collapse
I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

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