[Q] HTC Desire HD Sound Issues with Touchscreen - Desire HD Q&A, Help & Troubleshooting

Need some advice or trouble shooting tips.
Lately, my DHD is experiencing a sharp popping sound when I wake the device, use an app, or receive messages via Whatsapp or Line.
Presenting I am on JB and had been on AOSP for a long while. The popping sound only started recently after a period of testing Sense 3.6 and Sense 4 ROM's. Going back to AOSP, I noticed the sound right away. Even with all touch options disabled, the sound remains. It's coming from the rear speaker and even if the device is on mute, the sound can be heard.
As well, with online messaging, if I put my ear on the speaker, you can heard a slight hiss and it gradually gets louder until the pop sound cracks.
This problem doesn't happen with the new Sense ROM's I tested. What I have done was tested different AOSP and JB ROM's with the same result.
My next plan is to download a stock version on GB (ARHD is the choice I selected) and test the issue there. However, I am starting to think that I should return straight back to unrooted stock ROM, but I am not sure if that is really necessary.
My question is,,,, has anyone experienced this sound issue and if so, are there any suggestions or tips? As well, could someone experienced actually offer an explanation for the sound. Is my device on its' last legs?
I am thinking it might be kernel or radio related. I really don't know and hope someone can shed some light on this subject.

Raymond Ebertt said:
Need some advice or trouble shooting tips.
Lately, my DHD is experiencing a sharp popping sound when I wake the device, use an app, or receive messages via Whatsapp or Line.
Presenting I am on JB and had been on AOSP for a long while. The popping sound only started recently after a period of testing Sense 3.6 and Sense 4 ROM's. Going back to AOSP, I noticed the sound right away. Even with all touch options disabled, the sound remains. It's coming from the rear speaker and even if the device is on mute, the sound can be heard.
As well, with online messaging, if I put my ear on the speaker, you can heard a slight hiss and it gradually gets louder until the pop sound cracks.
This problem doesn't happen with the new Sense ROM's I tested. What I have done was tested different AOSP and JB ROM's with the same result.
My next plan is to download a stock version on GB (ARHD is the choice I selected) and test the issue there. However, I am starting to think that I should return straight back to unrooted stock ROM, but I am not sure if that is really necessary.
My question is,,,, has anyone experienced this sound issue and if so, are there any suggestions or tips? As well, could someone experienced actually offer an explanation for the sound. Is my device on its' last legs?
I am thinking it might be kernel or radio related. I really don't know and hope someone can shed some light on this subject.
Click to expand...
Click to collapse
I highly doubt that it's software related. I've not seen anyone report any such kind of behavior and neither have I experienced it with either Sense or AOSP roms. The fact that the pop sound does not happen when you're on Sense roms is a bit strange, however I think it maybe explainable by the fact AOSP versions generally have boosted volume levels for better sound.
Personally, I think that you should get the speaker module replaced before it breaks down completely (which I believe is a very real possibility given the nature of the problem you've stated).

Just tested ARHD and when I make a call, there is a slight tick or crackle sound coming from the front ear piece. The sound is faint, but when put the phone to my ear and press the call button, I can clearly hear it.
I'm going to test the original radio and see if that sound remains. If it does, it seems the previous post above just might be my issue and I really hope not.

You could also try a can of compressed air.
By the way buddy, you've been here too long to be posting in the wrong section
Sent from a dream.

Teichopsia said:
You could also try a can of compressed air.
By the way buddy, you've been here too long to be posting in the wrong section
Sent from a dream.
Click to expand...
Click to collapse
LOL,, did I? HTC Desire HD General Section? Maybe I did... Where should I post?
As for the air compressor, I did that a couple of months ago. I'll give it a go.
As for changing the radio, I did and still have that click with calls. Looking grim at the moment.

It's a thin line between where to post, but yours is a question. :beer:
Sent from a dream.

Related

[Q] Distorted sound at less than full volume

I've had my DHD since they came out last November and I've had no real issues with it in all that time. However, I've now got a hugely annoying issue with sound where all sound, ringtones, music etc, comes through distorted at max volume where before it was clear. The obvious suggestion is to turn the volume down but even two steps down from max. volume it still happens depending on the sound coming from the speaker. I don't know how else to describe it except perhaps tearing and that doesn't sound very accurate to what is happening.
I don't remember when this first started happening but I'm pretty sure it was a few months ago and I was using a Sense based ROM at the time. The issue got so bad that instead of playing distorted sound in Sense it would just cut out and all sound would stop for what seemed like two or three minutes. Switching to CM7 has prevented it cutting out but the distortion is still there so I don't think it's related to a specific ROM unless it's a volume boost that was done over all ROM builds. As anyone who owns a DHD will know the audio has always been a little on the quiet sound but the level I have the volume at now is below what I'm comfortable with.
Can anyone offer a suggestion on how to fix this audio issue? It's almost to the point now where I'm thinking of going back to stock and sending it in for repairs. Don't make me do that.. you know it's not a fun process.
I'm only replying to this in case anyone has similar issues so they can see my resolution. Unfortunately it's gotten worse, to the point that I lost all sound on all ROMs bar a few squeaks from the speaker. The in-call speaker worked fine and I could make calls with no issue but no notifications, alerts, alarms etc would sound on the external speaker.
I flashed back to stock Gingerbread and I've sent my phone off to HTC, via T-Mobile UK, to be repaired. I'm also hoping they fix the misaligned camera issue too. I'm a little worried because despite trying I could not get S-ON back before I took it in but it's using stock bootloader and an HTC RUU ROM. Anyway, I'm basically saying that it's a bad sign and will have to go in for repairs. Hopefully this will save anyone from wondering in the future if they get the same sort of issue.
I'm having the same problem.. I think.. if you are talking about the speaker that you make the phonecalls with.. not the "external" speaker.. that works fine..
it has a crackling sound with mine.
Sounds like the external speaker is busted. You already send it to repair, probably that's the only solutions.

[Q] Help Please! Microphone Dead/Very Quiet..?

Right, here’s the situation, I replaced the screen on my HTC Desire HD a few days ago and literally the first boot since there was a Wifi notification of a ROM update also, so I did it... (Orange UK Software number 3.13.61.5) anyway, since replacing the screen / updating the ROM, the Microphone has gone ridiculously quiet when making or receiving a phone call and if I open the Voice recorder, I can barely hear my recorded voice back, and the only way people can hear me when I call them is if they put it on loudspeaker and still put the phone to their ear...
Ok so initially I thought that this might be a hardware issue as I have been in the phone, however, given the fact that I can hear some playback via voice recorder, this means that the Microphone is working..?
So after a bit more investigation, I found that if I remove the bottom panel that covers the SD Card and Sim Card slots, then Voice recorder works perfectly (but my signal drops off completely so I can't test a phone call... *Are the 2 little gold contacts to do with the antenna?*) So I have come to the conclusion that it must be software? As obviously when these 2 little gold contacts make connection with the phone again, ye it enables me to make a phone call, but wrecks the microphone...
On a side note, I have checked the little Microphone hole on that bottom panel and shoved a pin through it and it’s as clean as a whistle so it can't be a blockage of any sort...
So something is happening when the bottom panel is on the phone, those 2 gold contacts tell the phone to do something? Provide an antenna for it but in doing so almost muting the microphone at the same time..?
Any ideas on how I can fix this or where shall I start? Could this still be a hardware issue? Shall I strip the phone down again and pay special attention to a specific part? :S
Please Help!?
Thanks in advance!
Adam.
which rom are you using? if that's a stock rom, it is highly recommended that you try one of the custom ones from development section (sense 3.5 roms)
Yes, its a stock ROM that was pushed OTA... It's a friends phone, I have a HD2 so I'm very familiar with flashing roms etc... but I'm going through the custom roms section and I can't seem to be able to find a good guide as a starting point..? I see a lot about Downgrading? and S-Off..? (Does that mean Signature Off?)
Thanks very much for the reply though!
Ok... I've flashed a custom ROM now, and a different radio '[ROM] Android Revolution HD 7.0.3 | High Quality & Performance | O/C | Legendary' is the rom I used...
Exactly the same... It's as if the microphone level is right down when the phone has signal/network as if I shout the voice recorder picks stuff up then...
Is there an App I can use to tweak the gain or something on the Mic levels?
I've had the phone in bits again and cleaned out everywhere, theres no dust build up or anything of the sort so I'm sure its not hardware related... but then if the ROM is completely different then it can't be software either can it..? :S
Cheers, Adam.
API182 said:
Ok... I've flashed a custom ROM now, and a different radio '[ROM] Android Revolution HD 7.0.3 | High Quality & Performance | O/C | Legendary' is the rom I used...
Exactly the same... It's as if the microphone level is right down when the phone has signal/network as if I shout the voice recorder picks stuff up then...
Is there an App I can use to tweak the gain or something on the Mic levels?
I've had the phone in bits again and cleaned out everywhere, theres no dust build up or anything of the sort so I'm sure its not hardware related... but then if the ROM is completely different then it can't be software either can it..? :S
Cheers, Adam.
Click to expand...
Click to collapse
I'm no expert on electricity and all that but can it be possible that the power input onto the mic is being too low so that it is not functioning properly due to a newer screen sucking up a higher power? but then you mentioned that by removing those plates, it works fine...
I couldn't come across a fix as it seems that not many people had this problem so it seems that it is more of a hardware problem but i'll post asap i find something
EDIT: maybe this
Thanks for the reply! I can't understand what it could be... I have figured out though that if I hold the phone horizontally in front of my mouth and talk then it works... so I'm completely stumped as to what it could be...
Is there no way I can edit some sensitivity figure somewhere? :S
Cheers, Adam.
No mic issue continued
API182 said:
Thanks for the reply! I can't understand what it could be... I have figured out though that if I hold the phone horizontally in front of my mouth and talk then it works... so I'm completely stumped as to what it could be...
Is there no way I can edit some sensitivity figure somewhere? :S
Cheers, Adam.
Click to expand...
Click to collapse
Hi All
I have had the same issue with no mic imput when calling someone on a HTC Desire 500 phone.
My problem started when I paired a plantronics bluetooth hands free device to my phone and started to use it.
While using the PK100 device all was perfect and no issues, but when I turned off the hands free device I now have the same issue no one can her me through the phone mic, no sound at all. I believe this issue is both software and hardware the software needs to switch the hardware (mic) on and off
It is as if the mic has been switched off by the (PK100) bluetooth hands free but the software on the phone is not re-enabling the phone mic so now I am in a situation where i can only use my phone via a diferent mic headphones or PK100 hands free.
I can also add that while in a call I have the option to switch from the hands free on the phone, or to use the phone or to use the PK100 from an in call option all works ok but the mic on the phone will not reactivate. this seems to be an issue with the software not activating the mic.
If anyone has any idea I would like to here...

[Q] After installing custom ROMs, voice quality has been terrible.

Hi, about a month ago I rooted my Incredible 2, and ever since my call quality has been absolutely awful. Calls sound extremely robotic and distorted. Even the dial tone when you call someone sounds distorted. I could best compare this to when you record something in an audio editor, and then adjust the levels so that the waveform maxes out into a distorted mess. It sounds like that, so a lot of depth in the sound is lost and it becomes mostly unintelligible. It doesn't seem to be related to call volume, because adjusting it just makes it softer/louder but equally distorted. I'm struggling to understand what people are saying most of the time.
This may be connected, but my signal strength has been much worse as well. In areas where I used to get 3-4 bars I only get 2 now. I actually haven't seen it go above 2 bars since I left the stock ROM. I'm guessing they might be related. I've tried flashing different radios (did 0312 initially, then tried going back to 1111, and when that didn't help went back to 0312 again to be up to date) and that didn't help, and I've tried calling *228 and that doesn't help either.
This also persists over ROMs as far as I can tell, so it doesn't seem to be a specific ROM's problem. I initially used CyanogenMod 7.2, and now I am running Kangdemnation 0.5 (ICS) and the quality/signal are exactly the same on both.
Does anyone know a solution to this? Is it a common problem? This is my first experience with rooting so I can't say I know much about what's going on behind the scenes. If I missed anything obvious to fix this let me know. Any help would be appreciated.
Have you tried flashing a stock Sense ROM?
You can try a sense Rom an update radio to 0320 an see if that helps.For sound you can try one of the equalizer apps might help.
Sent from my vivow using Tapatalk

[Q] HOX Sound Clicking

hi all,
i would just like to ask if anybody has encountered sound clicks? this happens to me currently when my phone sounds beep (when sending msg on whatsapp and viber, refreshing msg on facebook) then I will hear sounds clicks like three or more clicks?
How can i fix this? please help.
my phone is not rooted and on stock jelly bean 4.1.1 with software number 3.14.401.31
please help.
Thank you so much.
I'm not sure what you exactly mean... Could you describe the "clicking" a bit more precisely?
Sent from my HTC One X using xda app-developers app
Sorry for the confusion. the sound is like ticking. After I make a sound on my phone like sending message on viber and watsapp, there will be a ticking sound (maybe abount 3 or more ticks/clicks sound). the tick is intermittent. please help.
thanks,
I had this a lot when I first got my phone, it seemed to get fixed with the later ics roms I used but its returned since being on jb.
Sent from my HTC One X
shangostar said:
I had this a lot when I first got my phone, it seemed to get fixed with the later ics roms I used but its returned since being on jb.
Sent from my HTC One X
Click to expand...
Click to collapse
i never had this before on ICS. Only now on JB.
Might have something to do with the audiodriver, i recall a similar issue on one of the musicbox mods ....... the closing of the sounddriver caused small ticks like you descibed. As if it is getting a peak signal.
jhannbernas said:
hi all,
i would just like to ask if anybody has encountered sound clicks? this happens to me currently when my phone sounds beep (when sending msg on whatsapp and viber, refreshing msg on facebook) then I will hear sounds clicks like three or more clicks?
How can i fix this? please help.
my phone is not rooted and on stock jelly bean 4.1.1 with software number 3.14.401.31
please help.
Thank you so much.
Click to expand...
Click to collapse
Hi, I experienced the same on my HOX some days after purchasing it last August. It was running ICS and in my case I had installed a Sound Equalizer app which in my case seems to have been the reason of the clicks. I wrote to the assistance service and thay suggested me to remove this crap and since then I had no clicks ever. If you have any Equalizer or Sound Booster app, I suggest you to remove them and give it a try without using them. I hope this can be helpful to someone and please excuse my english.
I don't see why everyone is worrying about this. The sound clicking you describe is more like a POP when a sound or music has ended.
Let me Explain why this happens:
The sound vibrations are immedietly stopped when the DAC mutes itself when it's no longer needed, this immediate stop for the vibration makes this POP noise. You can get these sounds in all types on electionic devices which can output sound, it's totally normal
You cannot stop these from happening permanently, but there is a way to reduce this. Turn off all sound-altering applications (EQs, Reverbs, Virtualizer, etc) this will cause the sound to vibrate less and thus reducing the loudness of that POP noise
I suggest you to never modify the speaker's audio as the POP noise might worry you (Much louder POP sounds) but there won't be any problem with the speaker
If you like to modify your audio, you will have to get used to that popping noise (like me) and it will sound normal to you in the future.
I hope this information was very helpful
Very ! Nice to see you here zero ! Still developing outside xda, i still have the link from your website but hasn't been there for a while
I think i found what makes this sound ticks. Its the equalizer app that I installed. I tried to turn off the app and the sound ticks were gone.
Thanks for all your responses.

Notification sound "fading in" effect

Hello xda,
Any time I receive a text or mail the notification sound starts low but quickly ramps up in volume. Is anyone experiencing this as well? Is there a way to set this so it's loud from the start? Hope that makes sense.
I appreciate your help and time
I noticed when the phone rings sounds only by the lower speaker, and sound very low and muffled.
Genetic517 said:
Hello xda,
Any time I receive a text or mail the notification sound starts low but quickly ramps up in volume. Is anyone experiencing this as well? Is there a way to set this so it's loud from the start? Hope that makes sense.
I appreciate your help and time
Click to expand...
Click to collapse
Have you found any solutions?
Robert's PDA said:
Have you found any solutions?
Click to expand...
Click to collapse
it seems no one has been able to solve, i can´t believe that nobody notice this bug
I've noticed it too but just figured it was normal.
Genetic517 said:
Hello xda,
Any time I receive a text or mail the notification sound starts low but quickly ramps up in volume. Is anyone experiencing this as well? Is there a way to set this so it's loud from the start? Hope that makes sense.
I appreciate your help and time
Click to expand...
Click to collapse
Do you have pocket mode enabled under the sound settings?
lampel said:
Do you have pocket mode enabled under the sound settings?
Click to expand...
Click to collapse
Turning off "Pocket Mode" did make a "slight" improvement, but not much. Thanks for the tip though. :good:
Ricardo_G said:
it seems no one has been able to solve, i can´t believe that nobody notice this bug
Click to expand...
Click to collapse
Many others (including myself) have noticed and posted about this issue here (though not enough in my opinion). It's not restricted to notifications and ringtones either, it happens with *all* sounds on the phone.
Unfortunately, there is no way to fix it. Different sound drivers, updated firmware, build.prop settings... Nothing seems to get rid of this "speaker protection" crap. I am still hopeful to someday see a mod or firmware update that addresses it though, because after trying all those different things, I've run out of ideas.
Sent from my HTC 10 using XDA-Developers mobile app
I've also noticed that, it sounds fine when I preview notifications and ringtones, but when the phone actually rings it is a lot more quiet and muted. It does appear that the top speaker is not being used for ringtones. I'll try to call htc, let's see what they say.
Called HTC, spoke with a girl who sounded like she was following some sort of flowchart. Needless to say she couldn't help and concluded that it was a defective hardware. I tried to explain that others are having the same issue and it appears to be a bug, but I don't think she understood. They are sending me a new phone. I'm sure the new phone will have the same issue. Maybe if more people call HTC with this issue, they will figure it out.
madelman99 said:
Called HTC, spoke with a girl who sounded like she was following some sort of flowchart. Needless to say she couldn't help and concluded that it was a defective hardware. I tried to explain that others are having the same issue and it appears to be a bug, but I don't think she understood. They are sending me a new phone. I'm sure the new phone will have the same issue. Maybe if more people call HTC with this issue, they will figure it out.
Click to expand...
Click to collapse
Hi there
the same problem here, without any mod, crack o root solution. But the difference were the answer from HTC technical support: " this is a technical and engineering design, it´s not a bug", this mean: " f**** you costumer, and again, a new dissapoint from HTC. I has tried in several forums, here in XDA and another ones: nothing for to do, i loose my faith in the HTC 10. It´s very frustating because a little detail ( the ringtone volume and quality) destroy a overall experience
Ricardo_G said:
the answer from HTC technical support: " this is a technical and engineering design,
Click to expand...
Click to collapse
OH, so they know about it? This is a technical and engineering design fu**-up. My notifications are half the volume of the M8. If that is their answer, then I will probably return my phone.
Any solutions yet?
On mine it rings from the bottom speaker for about 3 rings, quiet, then ramps up and uses the top speaker too. With V4a on now once the top speaker kicks in it's very loud. It gives me a chance to answer it before it blasts me out.
I just bought a new htc 10 and quickly noticed this annoying sound fading in issue, searched online and this seems to be the only place talked about it with no solution, does everybody else really okay with this??
I guess at least it sounded fine when using headphone, but with this speaker fading crap everything sound like its echoing right now. This NEEDS to get solved.
Any solution ?
I came here to search for any ways to turn this "feature" off (and that's what it is, despite how nobody asked for it or wanted it). Looks like nobody has found any solutions. But here's my theory anyway:
The "fading in" volume effect must be a function of the Boom Sound software. It's a noise gate. And it sucks. For instance, try listening to any music that has any hard hits around any silence (a good example is "Brain Stew" by Green Day). It's really annoying.
I wish somebody could figure out how to disable the Boom Sound software altogether.
According to Google, https://www.google.com/search?newwi...0i22i30k1j33i22i29i30k1j33i21k1.0.leWX0kmgR6I it's a known Feature of Android 5, and many people complain about it, but there is no way to disable it.
Some people can workaround the issue, on some rom, with some apps or players; there is no universal solution.
In the best case, some chat app will not bell if they are already full screen; and this is an issue for me because if I have my phone plugged, and display timeout is 1h, then, it won't bell for incoming messages, and if I am >1m from it, I won't know people are talking to me. That's why I try to always make all apps always bell. But, if I am listening to music, the permanent bell that comes with intense chat may turn the music off all the time.
I not sure if I shall downgrade my phone to Android 4, 2.2, or 1.8 ...
.. arg, I am stupid, those versions have never been ported for my most recent phone.

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