Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
Click to expand...
Click to collapse
...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
Click to expand...
Click to collapse
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Click to expand...
Click to collapse
I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.
Related
Hello XDA,
Back when Ice Cream Sandwich leaked for the A100 I eagerly updated my tablet to ICS. Since then whenever I use my camera It works a quarter of the time it generally flickers green and when I take a picture a green image is saved. Does anyone out there know how to recover the tablet or repair this issue? If all else fails I'm going to be stuck shipping it in for repairs.
Sincerely,
Cube
Which version you have ?!?
Download version 1.014 may be you use some earlier version.In 1.014 this problem is solved.
Install it like normal update.zip on external sdcard ... etc if you don't have unlocked bootloader.
If your bootloader is unlocked don't do that! Not in this way.
Sorry about the delay
Extremely delayed but It wasn't a software issue I believe. Sent it into the Acer Service Center they replaced the rear camera and the issue went away. Just the other day though my tablet decided not to boot after I used the reset button. I'm really tempted to save up and get that new google tablet. I'm losing my faith in Acer products.
zleto said:
Which version you have ?!?
Download version 1.014 may be you use some earlier version.In 1.014 this problem is solved.
Install it like normal update.zip on external sdcard ... etc if you don't have unlocked bootloader.
If your bootloader is unlocked don't do that! Not in this way.
Click to expand...
Click to collapse
I bought a Galaxy S Glide (I think the same as the Blaze) from an outlet in Hong Kong on import from Canada (on boot it says "Rogers" so I can assume it's from Canada).
After using it for a week it suddenly stopped using the network and said that I need a lock code.
I went back to the shop where I bought it and they said they couldn't do anything immediately and would I like a replacement, which seemed like a nice thing to do.
However, after a couple of days I notice a glitch on the screen happen a couple of times.
I refused to believe it was a big problem (because it was my new phone right!) within a week the screen started to totally crash to the point that it would freeze in the boot up process.
You can see a picture attached of how the screen looks after I managed to do a hard reset.
When it starts to go like this, you cant do anything with it.
The guy at the shop wont change it or refund it, he claims I dropped it.
Samsung Hong Kong don't support it because it's from Canada and the only shop that knows what to do with it is the guy that sold it to me.
I'm taking the guy to the small claims court, but I'd rather have a fixed phone.
Any ideas please?
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
links
lorddavid said:
........... problem with the roger version. Everything in internet say the problem is hardware, but ..............
Click to expand...
Click to collapse
I have searched for more information about this problem, but couldn't find anything, do you have any links to anything?
Thanks again for your help.
they dont say exactly, but if you see users with similar problem, they have rogers version, at least all the user that i see with this problem.
Just do what i say, install ICS; and the problem will solve.
Follow this http://www.theandroidsoul.com/andro...ich-update-for-att-captivate-glide-i927uclg9/ for installing the one click.
Sent from my SGH-I927 using xda app-developers app
lorddavid said:
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
roothorick said:
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
Click to expand...
Click to collapse
That was all say, but, in odin my glide never freeze, only freeze while booting or charging too. But not in odin. And right now is working without any screen freeze.
lorddavid said:
users with similar problem, they have rogers version, at least all the user that i see with this problem.
Click to expand...
Click to collapse
So you have seen others with this problem? Where have you have seen these?
lorddavid said:
Just do what i say, install ICS; and the problem will solve.
Click to expand...
Click to collapse
Can this be rolled back ?
hkcharlie said:
So you have seen others with this problem? Where have you have seen these?
Can this be rolled back ?
Click to expand...
Click to collapse
If the device is no more under warranty, I would say trying this would not harm the device anymore. Also this is a samsung released update so nothing unofficial about it.
Sent from my SGH-I927 using xda app-developers app
if you search in internet about freeze problem in glide you will see. Can be roll back with odin. But, if you have no warranty on your device, you dont have nothing to lose, and much to win if the problem solve
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Is cheap, fast and you can also see in the reviews that there are more glides that used it and worked.
Hope this helps!
Sent from my SGH-I927 using Tapatalk 2
luquiyahni said:
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Click to expand...
Click to collapse
This helped with the frozen screen as shown in the picture?
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
lorddavid said:
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
Click to expand...
Click to collapse
Thanks for thinking about my problem, but this solution misses one very big point, the phone that was locked was changed for the phone that has a screen that doesn't work.
I do not have the locked phone any more.
probably will lock again after you flash ICS via odin, thats happen to me. Is not a screen problem, again, if you want to try to solve, do what i say before.
I have the exact same problem, was just about to post in the other thread about this: http://forum.xda-developers.com/showthread.php?t=1953672
Bought my phone from Amazon US marketplace about a month ago (but live in the UK), and suddenly the phone did that on start up one day. However, I agree with lorddavid, it is not a hardware fault as it does not freeze in download mode. Samsung service centres won't repair as it does not have a UK warranty, and although I can get a refund by returning I would rather have a working phone.
lorddavid said:
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
Was very happy to read this, seems like I'll have to try it. Have been putting it off as it will wipe my phone which I did not want to do just yet - I have a lot of photos and clips which I can't exactly back up as it does not boot normally. Really annoying. Any way to access these/back up before flashing?
And another question, that ICS update is the first leaked one which carried a few bugs (as did the official UCLH2 one) - can I install the fixed UCLJ3 straight away? And do I need a rooted phone in the first place? In Rawr0w0's initial post it seems to suggest I do. Sorry for all the questions, and thanks in advance.
dont remember, i think is the UCLH2, and i think that there was a odin flashable of the latest version (with bug fixes), you can try that (but dont know where download it :/ )
Do you have the photos in your internal storage? i think if you flash with one click, it will delete it, but if you flash the firmware via odin, it doesnt delete it (but i am not 100% sure)
And no, you dont need root to install roms via odin
This is UCLH2 without one click
http://androidromupdate.com/2012/09...-firmware-upgrade-official-kiesota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/10/i927uclj3-new-ics-4-0-4-for-samsung-sgh-i927-captivate-glide/
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Thanks, yeah that's where I was getting the files from, I'll try it tonight, will probably go for the second link, the UCLJ3 rom.
lorddavid said:
And here is the latest version with bug fixes (like keyboard light)
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Click to expand...
Click to collapse
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
lyricalwax said:
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
Click to expand...
Click to collapse
thats cool Enjoy the phone, is a great phone
I request all to first please understand the problem and give me suggestions as this gets slightly bonkers.
Thanks in advance.
So I had my OnePlus3 A3003 repaired for water Damage from a professional non OnePlus service called Yaantra. They basically replaced the Mother Board is what they say.
I have no reason to doubt, the Phone works flawlessly, everything is working nicely, from the camera to the battery performance and charging and SOT, the performance is as expected.
Only it runs on Oxygen OS 3.1.2.
Now I first got an OTA update notification for 4.5.1 and I immediately started downloading and attempted install. It went through the whole cycle of installing smoothly and after the first reboot, it splashed a linux Penguin Logo and then turned off, never turned back on. I manually pressed the power button after a long time but it again showed the Penguin for a few seconds and powered off. I figured that the phone is bricked. (this time my boot loader was Locked)
I had to follow the 2nd Method of the Mega Unbrick guide and got my phone up and running back on 3.1.2
I still get the OTA update but this time i thought I'll download the latest stable build of 5.0.1 and install it via ADB sideload. with the appropriate recovery
The phone got bricked again.
Then I thought of Installing regular TWRP after unlocking bootloader and flashed 5.0.1, No luck. had to unbrick it again.
Then I tried bluspark.
Then I flashed Experience OS with the latest firmware. It went through the entire cycle and installed but this time after it turned off and on again I was greeted to a new error.
it was in red saying "Battery does not match" in English and then in some Asian language. I was able to unbrick from that state as well.
After that I have tried Lineage OS but with same result. I get "Battery does not match"
Then I unbricked the device and i tried #*808# and checked Charger option. it says "itech_3000mah" that doesn't sound original, is it?
Basically no matter what I flash my phone gets bricked.
With Custom ROMs I get the "Battery does not match error"
With Official ROM I get the penguin Logo.
I've tried all sorts of Combination of Recovery and ROMs to no luck.
So far the only thing I haven't tried is flashing another Kernal.
Have to come back to 3.1.2 after unbricking which works flawlessly every time with no problems AT ALL. I wish to upgrade to the latest Official build of OOS (but i am ok with unofficial as well)
Alright, this is a new one.
Have you checked your system information with the app "AIDA64"? Download that app, and post a screenshot of what's under the System tab.
thes3usa said:
Alright, this is a new one.
Have you checked your system information with the app "AIDA64"? Download that app, and post a screenshot of what's under the System tab.
Click to expand...
Click to collapse
Thanks for the eyeball
AbhiM7 said:
Thanks for the eyeball
Click to expand...
Click to collapse
Okay, although AIDA64 doesn't indicate that your Motherboard is a Chinese mockup Mobo, I still suspect that the "Penguin" logo is some kind of third-party under the hood software.
Have you tried the unbrick tool which includes 5.x.x?
thes3usa said:
Okay, although AIDA64 doesn't indicate that your Motherboard is a Chinese mockup Mobo, I still suspect that the "Penguin" logo is some kind of third-party under the hood software.
Have you tried the unbrick tool which includes 5.x.x?
Click to expand...
Click to collapse
Oh I thought there was only the 3.1.2 available in the unbrick tool.
I would appreciate a link for the 5.x.x unbricking tool.
Which should hopefully include all he required firmware and recovery stuff.
What are other ways I can know if my Mobo is a Chinese mock-up?
AbhiM7 said:
Oh I thought there was only the 3.1.2 available in the unbrick tool.
I would appreciate a link for the 5.x.x unbricking tool.
Which should hopefully include all he required firmware and recovery stuff.
What are other ways I can know if my Mobo is a Chinese mock-up?
Click to expand...
Click to collapse
Hi firstly, you shouldnt have trusted your OnePlus3 with 3rd party service like Yaantra. After service they will deny any changes to your hardware and ask stupid questions "isn't your phone receiving call when we gave it back?"
After seeing your posts, it seems that they didn't flash the device properly. I seriously doubt your battery has been Jacked and replaced with some 3rd party mockup.
A simple search in forums can lead you to 5.x.x unbricking tool.
And your final question. If your phone doesn't bootup even after this, most probably you're dealing with some kind of mockup in the chipset.
Did you solve this issue? If so post how here so that others can use it later.
Thanks
SivaMaxwell said:
Hi firstly, you shouldnt have trusted your OnePlus3 with 3rd party service like Yaantra. After service they will deny any changes to your hardware and ask stupid questions "isn't your phone receiving call when we gave it back?"
After seeing your posts, it seems that they didn't flash the device properly. I seriously doubt your battery has been Jacked and replaced with some 3rd party mockup.
A simple search in forums can lead you to 5.x.x unbricking tool.
And your final question. If your phone doesn't bootup even after this, most probably you're dealing with some kind of mockup in the chipset.
Did you solve this issue? If so post how here so that others can use it later.
Thanks
Click to expand...
Click to collapse
I am downloading this msm recovery
https://forum.xda-developers.com/on...k-phone-msmdownloadtool-v3-0-6-t3575801/page2
and try for now.
I'll post my experience soon.
An official technician from OnePlus told me that fake batteries don't work well / won't find with OnePlus at all so there is 99% chance that it's not a mock-up.
thes3usa said:
Okay, although AIDA64 doesn't indicate that your Motherboard is a Chinese mockup Mobo, I still suspect that the "Penguin" logo is some kind of third-party under the hood software.
Have you tried the unbrick tool which includes 5.x.x?
Click to expand...
Click to collapse
The penguin is the old school linux kernel panic screen. It used to come on when kernel panic prevented the device from booting.
What I am thinking is that is not the right board for that device, which explains the battery error. The custom rom battery error could be gotten around I am sure. Just so it boots.
zelendel said:
The penguin is the old school linux kernel panic screen. It used to come on when kernel panic prevented the device from booting.
What I am thinking is that is not the right board for that device, which explains the battery error. The custom rom battery error could be gotten around I am sure. Just so it boots.
Click to expand...
Click to collapse
I see, do you know how can I get around the battery error?
And should I flash a new kernal to get around the Linux penguin warning?
What are my options other than the mega unbricking with a newer version of OOS
AbhiM7 said:
I see, do you know how can I get around the battery error?
And should I flash a new kernal to get around the Linux penguin warning?
What are my options other than the mega unbricking with a newer version of OOS
Click to expand...
Click to collapse
Sure. You will have to hook up the device to the pc while it is trying to boot and grabbing a logcat. This will tell you exactly what is failing. The build a rom that goes around the issue.
To be honest. I don't know what will work for sure but the logcat will tell you just what you need to know.
Piece of advice. If you are gonna do repairs like this. Do them yourself. Even if you fail you will be sure of the parts at least which you can't be with amature repair techs. Too many use knock off parts.
zelendel said:
Sure. You will have to hook up the device to the pc while it is trying to boot and grabbing a logcat. This will tell you exactly what is failing. The build a rom that goes around the issue.
To be honest. I don't know what will work for sure but the logcat will tell you just what you need to know.
Piece of advice. If you are gonna do repairs like this. Do them yourself. Even if you fail you will be sure of the parts at least which you can't be with amature repair techs. Too many use knock off parts.
Click to expand...
Click to collapse
Am not that much of an expert. I don't know about using logcat but I just read a little about it and am going to try.
I'll post my experience soon.
Should I also take the phone to an official OnePlus technician and ask them to check if the chipset/battery is a mock up, they should be able to tell right?
AbhiM7 said:
Am not that much of an expert. I don't know about using logcat but I just read a little about it and am going to try.
I'll post my experience soon.
Should I also take the phone to an official OnePlus technician and ask them to check if the chipset/battery is a mock up, they should be able to tell right?
Click to expand...
Click to collapse
That depends on how good they are but to be honest if it is a really good fake then it may fool even the best. But it cant hurt.
Actually I got stuck in the same situation. I also tried different ROMs but with custom ones I get the Replace Battery error and with official Roms I get the penguin. Is there any way to get rid of the Battery error by modifying the kernel or something?
You've a motherboard of OP3T not OP3
Try oneplus 3t full ota
Cheers
My pixel xl started bootlooping. I can get into fastboot but that's it. If I try to boot twrp, bootloop, if I flash stock, bootloop. I've tried Oreo, pie. This came out of nowhere. I tried a gsi, bootloop. I'm very confused. The memory works because its flashing. Something has to be triggering a reboot. Only thing I know of that forces restart is unencrypted internal storage
same here... any updates?
ferydaboss said:
same here... any updates?
Click to expand...
Click to collapse
I just sat down to try again, I will keep you posted. this is a dev device for me so its kind of annoying it would randomly brick for no reason. luckily I always keep the bootloader unlocked
godkingofcanada said:
I just sat down to try again, I will keep you posted. this is a dev device for me so its kind of annoying it would randomly brick for no reason. luckily I always keep the bootloader unlocked
Click to expand...
Click to collapse
This was my personal device, got out of warranty, no google store or any other youbreakwefixit stores near me, and it just bricked by itself. No root,no custom rom, nothing i can barely get into Recovery mode, and when i do, i install the latest OTA, and hope for the best Thanks
ferydaboss said:
This was my personal device, got out of warranty, no google store or any other youbreakwefixit stores near me, and it just bricked by itself. No root,no custom rom, nothing i can barely get into Recovery mode, and when i do, i install the latest OTA, and hope for the best Thanks
Click to expand...
Click to collapse
I bought a one plus literally a week ago. Lucky on my end. Whatever google did it is bad. I opened up the kernel and disabled the securities. Unencrypted the data. Still nothing. I've manually flashed over every partition 1 by 1, switched to the other slot and tried there. This looks like its going to be a battle. I've got a feeling what we flash isn't copying over some things because it keeps the newest version, which is why we can flash but not overwrite the problem
godkingofcanada said:
I bought a one plus literally a week ago. Lucky on my end. Whatever google did it is bad. I opened up the kernel and disabled the securities. Unencrypted the data. Still nothing. I've manually flashed over every partition 1 by 1, switched to the other slot and tried there. This looks like its going to be a battle. I've got a feeling what we flash isn't copying over some things because it keeps the newest version, which is why we can flash but not overwrite the problem
Click to expand...
Click to collapse
So... there may be a solution in the near future? seeing that google themselves did this? because it is a coincidence, that i see literally 5 pots about the same problem under 4 days..
ferydaboss said:
So... there may be a solution in the near future? seeing that google themselves did this? because it is a coincidence, that i see literally 5 pots about the same problem under 4 days..
Click to expand...
Click to collapse
Google's update hurt some pixel devices, but they expect us to RMA repair the device... I went the other direction and opened it up to tinker with instead
mi wifes pixel is having the exact same issue.
google says im out of warranty so some of the patches ****ed us up....
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart