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I first rooted and flashed a KANG JUGGERNAUT ROM 2 years ago, back when I first got my phone.
Just two days ago, a friend recommended flashing CM10 cause it's nearly up-to-date and stuff.
Was instructed to flash CM10 then GAPPS and wipe after; did so, boot loop.
Told me that I was supposed to wipe beforehand? Wish I known, still had soft bricks / boot loops.
Kept restoring and re-flashing; came to a point CWM became super slow, kept hanging when trying to restore/wipe.
Then I chose to flash ROM again, this time it kept rebooting/looping into installation process, hang, fail then rebooting to continue this cycle.
Told friend about it, said he'd look at it when he came over; cause my Odin kept crashing for some unknown reason.
He couldn't get it to stop boot looping so he offered to take back home where he said he had all the stuff he had installed on his PC/MAC.
After awhile he said it wouldn't boot anymore, hard brick.
Afterward he returned it to me, I confirmed a hard brick according to what I have searched/researched online.
Plugging into the USB gives me a connection beep but hitting the power button, gives a disconnect beep? So unable to go into download mode.
I have looked around and found a couple of possible solutions: JTAGGING and USB JIGGING
I'm not sure but I kept seeing a lot of testimony that jigging it wouldn't work on a hard brick phone, can anyone confirm this?
Not sure what JTAG is but apparently is the sure-fire way to get the device in working condition again; is this something I can do by myself?
I see the costs range from $50-100 but I'm not sure if I can afford that right now/tight pockets/strapped4cash/whatever as an unemployed student from LIF with other crazy stuff to deal with.
Worst come to worst, I will probably opt for this JTAG thing.
EDIT: I have this QHSUSB_DLOAD shown in the device manager as I connected the dead device; while searching/looking around, someone said it was fixable but it wasn't in the T989 thread so I'm unsure.
Is this really fixable? and if so, what would this exactly permit me to do after?
Any insight as what options I have? I really would like to get this resolved ASAP.
Thank you for reading; I am also located in NYC, if any locals can help.
Jtag
Hey buddy i recent hard bricked mine last month got it back today PM this guy tomy1986.nt only charged 25$ and had it back in 7 days sucker working good now hes in texas only cost me 5.80$ shipped from Phx Az hope that helps Sounds like a defint hard brick!!!
JahJahLoO said:
I first rooted and flashed a KANG JUGGERNAUT ROM 2 years ago, back when I first got my phone.
Just two days ago, a friend recommended flashing CM10 cause it's nearly up-to-date and stuff.
Was instructed to flash CM10 then GAPPS and wipe after; did so, boot loop.
Told me that I was supposed to wipe beforehand? Wish I known, still had soft bricks / boot loops.
Kept restoring and re-flashing; came to a point CWM became super slow, kept hanging when trying to restore/wipe.
Then I chose to flash ROM again, this time it kept rebooting/looping into installation process, hang, fail then rebooting to continue this cycle.
Told friend about it, said he'd look at it when he came over; cause my Odin kept crashing for some unknown reason.
He couldn't get it to stop boot looping so he offered to take back home where he said he had all the stuff he had installed on his PC/MAC.
After awhile he said it wouldn't boot anymore, hard brick.
Afterward he returned it to me, I confirmed a hard brick according to what I have searched/researched online.
Plugging into the USB gives me a connection beep but hitting the power button, gives a disconnect beep? So unable to go into download mode.
I have looked around and found a couple of possible solutions: JTAGGING and USB JIGGING
I'm not sure but I kept seeing a lot of testimony that jigging it wouldn't work on a hard brick phone, can anyone confirm this?
Not sure what JTAG is but apparently is the sure-fire way to get the device in working condition again; is this something I can do by myself?
I see the costs range from $50-100 but I'm not sure if I can afford that right now/tight pockets/strapped4cash/whatever as an unemployed student from LIF with other crazy stuff to deal with.
Worst come to worst, I will probably opt for this JTAG thing.
EDIT: I have this QHSUSB_DLOAD shown in the device manager as I connected the dead device; while searching/looking around, someone said it was fixable but it wasn't in the T989 thread so I'm unsure.
Is this really fixable? and if so, what would this exactly permit me to do after?
Any insight as what options I have? I really would like to get this resolved ASAP.
Thank you for reading; I am also located in NYC, if any locals can help.
Click to expand...
Click to collapse
Got your phone this morning, an it is already fixed. Restore it to stock rom 4.1.2 everything is ready to go.
Will ship it tomorrow morning.
Thanks choosing my service.
Praise!
tomy1986.nt said:
Got your phone this morning, an it is already fixed. Restore it to stock rom 4.1.2 everything is ready to go.
Will ship it tomorrow morning.
Thanks choosing my service.
Click to expand...
Click to collapse
All praise Tomy for his swift and kind work in helping a poor Samaritan. Thoust good deed shant go unnoticed.
How do I prevent these bricks? Just bricked mine and getting it back from JTAG
I'M BATMAN
-DarkKnight- said:
How do I prevent these bricks? Just bricked mine and getting it back from JTAG
I'M BATMAN
Click to expand...
Click to collapse
Good morning guys
tomy1986.nt said:
Good morning guys
Click to expand...
Click to collapse
How would I prevent my device from getting bricked?
I'M BATMAN
-DarkKnight- said:
How would I prevent my device from getting bricked?
I'M BATMAN
Click to expand...
Click to collapse
Do not flash modified Rom. :laugh:
tomy1986.nt said:
Do not flash modified Rom. :laugh:
Click to expand...
Click to collapse
What do you mean "modified"
Would I have to compare the md5 or what?
I'M BATMAN
-DarkKnight- said:
How would I prevent my device from getting bricked?
I'M BATMAN
Click to expand...
Click to collapse
-DarkKnight- said:
What do you mean "modified"
Would I have to compare the md5 or what?
I'M BATMAN
Click to expand...
Click to collapse
Alway flash phone with Stock rom.
tomy1986.nt said:
Alway flash phone with Stock rom.
Click to expand...
Click to collapse
What about custom ROMs like cm10.1 or JediMindTrick?
I'M BATMAN
The note 1 SGH-i717 of Keith_Dallas,TX member has already fixed today give it back only about a hours.
Hey everyone,
Disappointed so far: got my 32GB from Amazon today, and was a little surprised when it booted up for the first time and didn't go to the normal "Welcome" screen to get set up. But it looked like a clean install, so I went into settings to add my Google account, and when I clicked "Add Account," half the screen turned to pixelated garbage, then it rebooted. It got to the Nexus logo, froze, then rebooted, then started bootlooping at the Google screen.
Here's what I've done to try to fix:
1. Factory reset in recovery mode. No dice.
2. Used fastboot to load the system.img for the device that has been posted on some other threads here. (And thanks, Google, for not posting an official one...) No dice. BUT, it appears to sort of boot: it goes past to Google logo, and never shows the Nexus logo, and the screen stays off after the Google logo, but if it I leave it attached to the computer, I can see the internal storage. Nothing on the screen, no sound, etc.
3. Tried formatting system, data, everything and installing the image again. Same.
4. Installed TWRP and fixed permissions. Same.
I fear I might be out of options here--anyone have any ideas on how to fix this? I'm thinking it might be a hardware issue.
Thanks!
eventide said:
anyone have any ideas on how to fix this? Thanks!
Click to expand...
Click to collapse
Yeah, return it, and get another one. Why bother messing around with it, if it was that way out of the box?
try a fastboot flashall (flash boot,recovery, userdata, system etc)
if not, re lock your bootloader and send it back to amazon.
spotmark said:
Yeah, return it, and get another one. Why bother messing around with it, if it was that way out of the box?
Click to expand...
Click to collapse
Haha--well, I'll return it if I can't fix it, and maybe out of caution even if I get it working. But I think everyone on here might understand why I don't want to wait a week to get to mess around with it... I didn't pay next day shipping for nothing!
stealthj said:
try a fastboot flashall (flash boot,recovery, userdata, system etc)
if not, re lock your bootloader and send it back to amazon.
Click to expand...
Click to collapse
All I have is a system image--can I use flashall with that, or do I need a full image? It looks like I need Google to release the factory image in order to do that, but I may be wrong.
Thanks!
So strange, so many issues as for such new device...
Simonna said:
So strange, so many issues as for such new device...
Click to expand...
Click to collapse
You obviously weren't around for the nexus4 launch lol. Also take into consideration that people are gonna post about their defects or issues not that things are going perfect.
>^.^< Sent from meow HTC One which is like catnip to me atm
Sounds quite risky to start to mess around with an already bricked devices from the box. Why risk voiding warranty on something broken, in case you cannot fix but changed enough for them to track that you have been messing with it.
So after a few months of using my google pixel 2 xl, while I was using it I randomly got a black screen with the message:
"Your device is corrupt. It can't be trusted and may not work properly.
Visit this link on another device: g.co./ABH
PRESS POWER BUTTON TO CONTINUE".
Now it happens every time I turn on my phone. :/
I Have tried doing a factory reset and it still appears.
My phone is not rooted, I have the official OS that I got it with it (updated it through the phone's updater).
The phone was purchased directly from the us google online store.
I've tried to contact their support but they didn't have a solution.
Please help me!!
almogsad said:
So after a few months of using my google pixel 2 xl, while I was using it I randomly got a black screen with the message:
"Your device is corrupt. It can't be trusted and may not work properly.
Visit this link on another device: g.co./ABH
PRESS POWER BUTTON TO CONTINUE".
Now it happens every time I turn on my phone. :/
I Have tried doing a factory reset and it still appears.
My phone is not rooted, I have the official OS that I got it with it (updated it through the phone's updater).
The phone was purchased directly from the us google online store.
I've tried to contact their support but they didn't have a solution.
Please help me!!
Click to expand...
Click to collapse
Sounds like one of those non harmful, annoying messages at boot up. Is your bootloader still locked I assume? If so, have you tried side loading the March OTA. I think sometimes during the OTA updater process that some files don't always make it to the system, which is why you get those messages. Is your phone still functioning properly??
Badger50 said:
Sounds like one of those non harmful, annoying messages at boot up. Is your bootloader still locked I assume? If so, have you tried side loading the March OTA. I think sometimes during the OTA updater process that some files don't always make it to the system, which is why you get those messages. Is your phone still functioning properly??
Click to expand...
Click to collapse
First of all thanks for the response!
yes my bootloader is still locked.
Badger50 said:
have you tried side loading the March OTA
Click to expand...
Click to collapse
How do I do that? ^^
and it seems like the phone still functions properly, but I guess only time will tell
almogsad said:
First of all thanks for the response!
yes my bootloader is still locked.
How do I do that? ^^
and it seems like the phone still functions properly, but I guess only time will tell
Click to expand...
Click to collapse
Just follow these instructions if you want to side load an OTA. It's really not that hard ??
https://developers.google.com/android/ota
Badger50 said:
Just follow these instructions if you want to side load an OTA. It's really not that hard
Click to expand...
Click to collapse
Thanks! I'll try that...
Do you think it might fix the problem?
Edit:
it says in the guide:
"find the appropriate driver for your device from the OEM drivers"
but I don't know which one is mine ^^
almogsad said:
Thanks! I'll try that...
Do you think it might fix the problem?
Edit:
it says in the guide:
"find the appropriate driver for your device from the OEM drivers"
but I don't know which one is mine ^^
Click to expand...
Click to collapse
Once you choose the proper OS version for your pc, and install SDK, when you plug your phone in, it should automatically update your device drivers :good:
And yes, there's a good chance it'll fix your problem. Never any guarantees with this tech stuff though
Badger50 said:
Once you choose the proper OS version for your pc, and install SDK, when you plug your phone in, it should automatically update your device drivers :good:
And yes, there's a good chance it'll fix your problem. Never any guarantees with this tech stuff though
Click to expand...
Click to collapse
Hey! It seems like it worked!!!! Thanks!!
I only wish I hadn't listened to the google support team , and hadn't done a factory reset to phone before lol they don't seem to understand too much about their phones, the guy told me he thinks it's just an add
Thanks again man!
almogsad said:
Hey! It seems like it worked!!!! Thanks!!
I only wish I hadn't listened to the google support team , and hadn't done a factory reset to phone before lol they don't seem to understand too much about their phones, the guy told me he thinks it's just an add
Thanks again man!
Click to expand...
Click to collapse
Oh sweet! Glad to hear it my friend, well done. Now you can help others out with the same issue if it comes up :good: Yeah, the Google folks are kinda funny sometimes. The factory reset is their standard MO! And right, an add on the boot up screen....yeah that's funny! I'd be willing to bet most of them use iPhones!!??????
Badger50 said:
Oh sweet! Glad to hear it my friend, well done. Now you can help others out with the same issue if it comes up :good: Yeah, the Google folks are kinda funny sometimes. The factory reset is their standard MO! And right, an add on the boot up screen....yeah that's funny! I'd be willing to bet most of them use iPhones!!
Click to expand...
Click to collapse
How ironic! lol ???
Badger50 said:
Sounds like one of those non harmful, annoying messages at boot up. Is your bootloader still locked I assume? If so, have you tried side loading the March OTA. I think sometimes during the OTA updater process that some files don't always make it to the system, which is why you get those messages. Is your phone still functioning properly??
Click to expand...
Click to collapse
Thanks!! I also had this issue and following your suggestion to sideload the latest OTA, it appears to have fixed the problem.
I've been getting the same corrupt error on reboots on my xl 2(also not rooted), but I have not been able to get the latest OTA to sideload. It nearly completes but aborts last second and gives a Status 1 error. I'm not sure what I'm doing wrong here. Any help will be appreciated.
Got a similar run-around with Google support. When the factory reset was unsuccessful, they've recommended replacing the phone since it's under warranty, however they think replacing my virtually brand new phone with a refurbished phone is appropriate.
Apsel said:
I've been getting the same corrupt error on reboots on my xl 2(also not rooted), but I have not been able to get the latest OTA to sideload. It nearly completes but aborts last second and gives a Status 1 error. I'm not sure what I'm doing wrong here. Any help will be appreciated.
Got a similar run-around with Google support. When the factory reset was unsuccessful, they've recommended replacing the phone since it's under warranty, however they think replacing my virtually brand new phone with a refurbished phone is appropriate.
Click to expand...
Click to collapse
Are adb/fastboot tools the very newest?
Apsel said:
I've been getting the same corrupt error on reboots on my xl 2(also not rooted), but I have not been able to get the latest OTA to sideload. It nearly completes but aborts last second and gives a Status 1 error. I'm not sure what I'm doing wrong here. Any help will be appreciated.
Got a similar run-around with Google support. When the factory reset was unsuccessful, they've recommended replacing the phone since it's under warranty, however they think replacing my virtually brand new phone with a refurbished phone is appropriate.
Click to expand...
Click to collapse
Unlock then re-lock your bootloader(/s) maybe?
Great job guys, this solution with sideload latest OTA worked for me too with no need to unlock bootloader! :good::good::good:
I can confirm this working again. Pixel 2 XL with 9.0 and November security update.
Thanks!
I just had the corrupt message pop up (bootloader locked), and the sideload ota update seems to have worked!
michaelbsheldon said:
Are adb/fastboot tools the very newest?
Click to expand...
Click to collapse
I'm experiencing the same problem as Apsel, yes the adb/fastboot are the latest.
Error applying update: 15 (ErrorCode : kNewRootfsVerificationError)
E:Error in /sideload/package.zip (status 1)
Badger50 said:
Just follow these instructions if you want to side load an OTA. It's really not that hard ??
https://developers.google.com/android/ota
Click to expand...
Click to collapse
I know this is an old post but I'm having the same issue. Also cannot connect to pc due to, I'm assuming daughterboard issue this and previous pixel models have. I have been rooting phones since the S3 and am no virgin to the sdk. I tried to take it to ubreakifix which was a 4 hour round trip for me. I was told I would have to sign a waiver since the screen is glued to the phone and that was the only way to get to the internals. When I arrived I watched 4 bozos poke at the charging port for 20 min and then contradicting what I was told the night before over the phone that they were not comfortable doing the repair and then they tried to sell me a new device. I just got off chat with google and they want to charge me 270 dollars to fix even though I went to an authorized service center when it was in warranty. Will fastboot work over wifi?
Toolmighty said:
Will fastboot work over wifi?
Click to expand...
Click to collapse
'fraid not. Both the bootloader and recovery have stripped down hardware support, limited essentially to the display and storage. Neither has WiFi support that I know of, thus you have to use a USB cable.
I figured it out after I figured out how to fix the daughterboard issue w/o replacing the daughterboard. Verizon are some sneaky *^&$^s. Thx for the reply tho. I'm sure ur quite busy.
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
TheIgster said:
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
Click to expand...
Click to collapse
+1 Can confirm that I have the same issue as well.
I haven't contacted Google yet because ultimately their advice is to format the device and that's a silly way to fix issues and takes so much time.
After a certain amount of time the updates listed under the Updates section will go away. My last one went away yesterday afternoon (Snapchat). If you don't have any updates to apps then you won't see anything there. There's nothing wrong with that. It's funny that you post about it because I just happen to take a screenshot of mine last night. It was empty like yours, but today I got one update, and now that one app shows.
bobbyphoenix said:
After a certain amount of time the updates listed under the Updates section will go away. My last one went away yesterday afternoon (Snapchat). If you don't have any updates to apps then you won't see anything there. There's nothing wrong with that. It's funny that you post about it because I just happen to take a screenshot of mine last night. It was empty like yours, but today I got one update, and now that one app shows.
Click to expand...
Click to collapse
Sorry, that's not the issue. Look at your screen shot and look at mine. See all the white space where apps are supposed to be on mine and see how there is no white space on yours? I have had it like your screen as well. But not with all the white space. There is truly an issue here.
TheIgster said:
Sorry, that's not the issue. Look at your screen shot and look at mine. See all the white space where apps are supposed to be on mine and see how there is no white space on yours? I have had it like your screen as well. But not with all the white space. There is truly an issue here.
Click to expand...
Click to collapse
Gotcha. I read what you tried also, and you don't mention if you tried uninstalling updates for the Play Store. Did you try that?
bobbyphoenix said:
Gotcha. I read what you tried also, and you don't mention if you tried uninstalling updates for the Play Store. Did you try that?
Click to expand...
Click to collapse
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
TheIgster said:
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
Click to expand...
Click to collapse
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
TheIgster said:
Yup.
I spent over an hour on chat with Google yesterday and we tried pretty much everything. They admit it is a bug. They want me to format the device. They are working on a fix currently and I am working with other "specialists" there before factory resetting my device. Good times.
Click to expand...
Click to collapse
bobby janow said:
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
Click to expand...
Click to collapse
They will likely keep replying to you (from different "specialists") asking you to do a ton of extra work that has no more reliability than the methods you could think of. Like bobby mentioned, flashing the factory image would be the best 1st step, but if not possible have you tried side loading the OTA through stock recovery?
sliding_billy said:
They will likely keep replying to you (from different "specialists") asking you to do a ton of extra work that has no more reliability than the methods you could think of. Like bobby mentioned, flashing the factory image would be the best 1st step, but if not possible have you tried side loading the OTA through stock recovery?
Click to expand...
Click to collapse
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
bobby janow said:
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
Click to expand...
Click to collapse
Pretty much, Bobby. If Verizon/locked BL, sideload current OTA (no downgrade possible). If you have a Google variant, you can still sideload OTA or unlock the BL (causing a reset) and then flash the factory image. If you go that route, I probably wouldn't re-lock the BL since stuff like this is as much a reason to keep the BL unlocked as rooting and other tinkering.
sliding_billy said:
Pretty much, Bobby. If Verizon/locked BL, sideload current OTA (no downgrade possible). If you have a Google variant, you can still sideload OTA or unlock the BL (causing a reset) and then flash the factory image. If you go that route, I probably wouldn't re-lock the BL since stuff like this is as much a reason to keep the BL unlocked as rooting and other tinkering.
Click to expand...
Click to collapse
Great, thanks. Only thing is if the OP is as security conscience as I am then relock. If not leave it as is. Being able to recover with a factory image is the only thing I miss. It's a big one too but I'm on VZW so I have no option. He could always leave the OEM switch enabled if ever it was needed again I guess.
I'm curious how this gets resolved as he's not the only one with this issue.
bobby janow said:
How long do you think it would take to do a factory reset as suggested vs all the time you have spent with support? I assume you are bl locked and unrooted so you can't flash a factory image.
Click to expand...
Click to collapse
Oh this will definitely take longer than factory resetting the device, but as an ex software developer, I have to see this through and make Google work. If they find and solve the issue, this will help others who have the issue or stop them from having the problem in the first place. It's a bug that needs to be fixed IMO and being on them about this is the way to go. Sure I could just go away and factory reset, but this way, they have to deal with it.
See the attached pic I took today. After installing an app, this appeared on the updates page. The white space is clearly a bug and it needs to be addressed. If they don't solve this by the new year and I can't get updates for apps I use a lot, then fine, I'll factory reset, but I think they should be aware of this issue and they should have to fix it.
bobby janow said:
I haven't unlocked the bl in years so correct me if I'm wrong. You can't do anything other than sideload an OTA if it's locked? So the options, if that is correct, are what you said, OTA sideload or if it's not a VZW model (and the sideload didn't work) unlock the bl, that'll cause a reset, flash the full Dec factory image, then bl lock again. (another factory reset). Bet that'll fix the problem. And the whole shebang will take under an hour.
Click to expand...
Click to collapse
It's not the factory reset, it's remembering all the passwords for the various apps I have, settings, placement of icons, widgets, etc. It is a pain in the a** to reset a device. Besides, I just got this thing set the way I wanted it setup in the last couple of weeks. I haven't even had it for a month.
TheIgster said:
It's not the factory reset, it's remembering all the passwords for the various apps I have, settings, placement of icons, widgets, etc. It is a pain in the a** to reset a device. Besides, I just got this thing set the way I wanted it setup in the last couple of weeks. I haven't even had it for a month.
Click to expand...
Click to collapse
I can certainly appreciate making Google fix this as well as your setup you currently have. However, I seem to recall that when I did a factory reset all the apps and wallpaper and location of icons were imported from I guess Google cloud? Passwords were not though. Time to pull out that yellow notepad and go over those. lol BTW, are you bl unlocked and have you rooted or modified the system in any way? That was not clear from you OP.
bobby janow said:
lol BTW, are you bl unlocked and have you rooted or modified the system in any way? That was not clear from you OP.
Click to expand...
Click to collapse
My bootloader is locked and I've never rooted my pixel 3 XL, yet I'm experiencing the same issue that the op is facing.
MadCow809 said:
My bootloader is locked and I've never rooted my pixel 3 XL, yet I'm experiencing the same issue that the op is facing.
Click to expand...
Click to collapse
And this happened just all of a sudden? You have any thoughts on why or if perhaps an app screwed things up? Stock launcher? Some setting perhaps? Very curious isn't it? And since it's not very widespread it would be nice to know in order to avoid it.
TheIgster said:
So I've never had any issues with the Play Store before. Just a few days ago it was working fine. Now, I get the attached screen when I try to look for updates. I've cleared cache and data for the store, play services, etc. I've removed and re-added my Google account. Rebooted the device. I've tried everything I can think of. Has anyone ever encountered this?
Click to expand...
Click to collapse
Just to clarify, is it just a cosmetic issue with displaying extra white space on that screen, or is there some other functional problem?
samnada said:
Just to clarify, is it just a cosmetic issue with displaying extra white space on that screen, or is there some other functional problem?
Click to expand...
Click to collapse
The white space was never there before and is not there on other devices that I have encountered. Do you have the white space on your device? Also, updates are not appearing to happen properly either. The only reason I saw that one update is because I just installed another app and it updated one app right after that. I normally have numerous updates, daily.
Google has already admitted to and are working on this as a bug.
TheIgster said:
The white space was never there before and is not there on other devices that I have encountered. Do you have the white space on your device? Also, updates are not appearing to happen properly either. The only reason I saw that one update is because I just installed another app and it updated one app right after that. I normally have numerous updates, daily.
Google has already admitted to and are working on this as a bug.
Click to expand...
Click to collapse
But.. But. 3 people with this issue and they are calling it a bug? Are they blowing some smoke your way? Is there a tracker for this? CSR are notorious for playing the game until you give up. Be wary. I say factory reset and fix it yourself. You have spent way too much time on this I fear. But it's your call at this point. Keep us posted.
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart