Related
Hi, I will try to be as consice and thorough as possible since I looked for it but didn´t find a similar post.
I bought a USA's A100. I had it with its factory rom, rooted and working fine.
The last week I saw an OTA upgrade and applied it (a short file) thinking it was to migrate to ICS. Then, after reset, it showed me a larger OTA upgrade: Acer_A100_041.202.01_COM_GEN2 (right now it's at HC 3.2.1 A100_2.013.02_COM_GEN2). First it gave me the known network problem message, but finally I downloaded and applied the OTA file, it failed showing an android with an exclamation point, and after one minute, reset itself to the menctioned HC.
I've downloaded and tried the same file several times with different scenarios. I even restored factory defaults via settings->privacy menu. All without success.
I found that the reset method menctioned here (power button + volume up) doesn't work for me: and as soon as it boot into recovery mode (a small console at top left with some text lines and an android with gears working) I get the warning sign with the exclamation point again and after a minute, it goes back into HC.
Any ideas on how to fix it to try the upgrade to ICS again?
I made some progress
I found that the power buttom + volumen up is for entering into recovery mode, which doesn't work in my case. I also found a hard reset method: power buttom + volume down + moving the lock switch while booting. It gives me similar results to settings->privacy->restore factory settings. Now I'm shure my bootloader is working fine.
So the question turns into: what can I do to make my tablet take the OTA upgrade from 3.2.1 GEN2 to 4.0.3 GEN2?
Thanks
rising power said:
I found that the power buttom + volumen up is for entering into recovery mode, which doesn't work in my case. I also found a hard reset method: power buttom + volume down + moving the lock switch while booting. It gives me similar results to settings->privacy->restore factory settings. Now I'm shure my bootloader is working fine.
So the question turns into: what can I do to make my tablet take the OTA upgrade from 3.2.1 GEN2 to 4.0.3 GEN2.
Thanks
Click to expand...
Click to collapse
Downgrade to GEN1.. and then go to ICS...it would help. In Acer's own words... few GEN2 builds have compatibility issues with updates...
remove root
To update you a100 you need not to be root... it happened to me and i did a full restore hc rom without root... after 2 updates ICS arrives...
good luck
fantasmanegro said:
To update you a100 you need not to be root... it happened to me
Click to expand...
Click to collapse
I already tried that. Once I managed to do a hard reset, I lost root access, and still couldn't upgrade.
NewWizz said:
Downgrade to GEN1.. and then go to ICS...it would help.
Click to expand...
Click to collapse
Maybe, but in one hand I read that some people downgraded from 3.2.1 GEN2 to 3.2 GEN1 to receive "your device is up to date" (sort of) messages, and on the other hand, why would acer/google push an invalid/incompatible update to my device? It doesn´t make sense.
Anyways, I´ve captured the pushed OTA 2.013.02_COM_GEN2 update.zip to 041.202.01_COM_GEN2, put it on my external_sd, but it didn´t take it. So I am collecting updates.zip from over this forum, but so far 2.007.4 or 2.013.04 doesn´t work for me either.
[Update]
So, will try downloading 3.2 GEN1 1.014.08 to try later 3.2.1 GEN1 and finally 4.0.3 GEN1 to see if it works for me.
It seems that there may be some GEN1`s that are not getting updated.
I am running stock, no root.
Acer_A100_2.013.04_COM_GEN1
When i try to update it tells me my version is the newest
ICS Update
I had the same problem. This is what I did.
Turned off the Automatically check for system updates.
Then pressed check now and that found the updates.
There is no way to flash without external_sd ?
If i enter in Recovery mode it found a update.zip (i think it's the 17mb update) and start to flash but end with error.. then.. where is the update.zip which it found ?
if i try to search update.zip by adb
Code:
# find . | grep update
find . | grep update
./system/etc/updatecmds
./system/etc/updatecmds/google_generic_update.txt
./system/app/FWupdateService.apk
./system/app/FWupdateService.odex
./data/data/com.android.vending.updater
./data/data/com.android.vending.updater/lib
./data/data/com.google.android.gsf/shared_prefs/update.xml
./data/data/com.acer.android.FWupdateService
./data/data/com.acer.android.FWupdateService/lib
./data/data/com.FD.updater
./data/data/com.FD.updater/lib
./data/data/com.FD.updater/shared_prefs
./data/data/com.FD.updater/shared_prefs/checkin_pref.xml
./data/data/com.FD.updater/shared_prefs/FDUpdater_Send_Report.xml
./data/data/com.FD.updater/shared_prefs/FDUpdater.xml
./data/data/com.FD.updater/files
./data/data/com.FD.updater/files/reportMsg.txt
#
there isn't
betadan said:
It seems that there may be some GEN1`s that are not getting updated.
I am running stock, no root.
Acer_A100_2.013.04_COM_GEN1
When i try to update it tells me my version is the newest
Click to expand...
Click to collapse
You're halfway there. You can download the ICS one I grabbed during the OTA after the mini update. I have both here the mini update and the ICS one.
http://forum.xda-developers.com/showpost.php?p=25547037&postcount=168
I have a gen 2 and I'm rooted with stock ROM. I just got the OTA update message. Haven't updated though.
Does anyone know if I update, will I lose root? I need this thing to do AdHoc wifi and that is the reason why I rooted it in the first place.
deeznutz206 said:
if I update, will I lose root? I need this thing to do AdHoc wifi and that is the reason why I rooted it in the first place.
Click to expand...
Click to collapse
Yes. You can re-apply it as long as is HC, ICS is another stuff, WIP for what I read.
Anyways, going back to the original post:
I was able to downgrade from 3.2.1 GEN2 to 3.2 GEN1 to start over from 3.2.1 GEN1 to a newer 3.2.1 GEN1, and finally to ICS PA_CA GEN1. It was all OTA. Sweet, until it boot the new OS. Now I don´t have spanish GUI, only Canadian English & French as well as something I think means Chinese (2).
How do I add a new language support to ICS?, and
Anyone found how to root ICS? (which problably I will need).
Im running Acer_A100_2007. 02_COM_GEN2, and just got back notification of a 227 mb update. Downloaded, installed, but mid way through the screen with the green android logo with the turning gears, it rebooted. But it rebooted into this version of HC (to be honest, I'm not sure if it was a different version before), and it says I'm up to date...
Did i just fail my ics update too, or did acer release a huge HC update?
Hi,
Finaly, i have ICS but not without issue :
I was on 2.013.03_PA_CA and each time i downloaded ICS (don't remember the version but it was a PA_CA with 192.56 Mo or something like) the procedure fails at about 25%.
After 6 or 7 failure i decided to downgrade to HC GEN1 (don't remember the version) and i continued to upgrade my A100 until ICS.
And all was without issue. Now i have ICS ACER_AV041_A100_1.017.00_PA_CA
I think PA_CA is linked to the serial number ( like IMEI for my phone P970 : LG give me only update from my GSM provider)
In fine, thanks to the forum for helping me.
SkaBob said:
Im running Acer_A100_2007. 02_COM_GEN2, and just got back notification of a 227 mb update. Downloaded, installed, but mid way through the screen with the green android logo with the turning gears, it rebooted. But it rebooted into this version of HC (to be honest, I'm not sure if it was a different version before), and it says I'm up to date...
Did i just fail my ics update too, or did acer release a huge HC update?
Click to expand...
Click to collapse
I'm on Acer_A100_2007. 01_COM_GEN2.... I had the exact same thing happened to me.... This OTA updating is getting quite annoying.. You'd figure they would just load the update to their site and let people update manually...
AmnChode said:
I'm on Acer_A100_2007. 01_COM_GEN2.... I had the exact same thing happened to me.... This OTA updating is getting quite annoying.. You'd figure they would just load the update to their site and let people update manually...
Click to expand...
Click to collapse
Im surprised they don't give us an update app like they did with the a500...
Do you know what version you were running before the big update?
tipouce said:
Now i have ICS ACER_AV041_A100_1.017.00_PA_CA
I think PA_CA is linked to the serial number
Click to expand...
Click to collapse
I don´t think so. My unit was originally a COM_GEN2. I switched into a GEN1, and in the end I was also given the PA_CA upgrade. So what I see is Acer/google are giving us differential upgrade files based upon the original firmware, and that lead us in one direction or another (some working some not, BTW).
SkaBob said:
did acer release a huge HC update?
Click to expand...
Click to collapse
Read above. On one of my approachs it happened to me as well (from 3.2.1 to 3.2.1).
Anyone found how to root ICS? (which problably I will need).
Click to expand...
Click to collapse
Scratch that for 1.012.00.
SkaBob said:
Do you know what version you were running before the big update?
Click to expand...
Click to collapse
Unfortunately.... No
deeznutz206 said:
I have a gen 2 and I'm rooted with stock ROM. I just got the OTA update message. Haven't updated though.
Does anyone know if I update, will I lose root? I need this thing to do AdHoc wifi and that is the reason why I rooted it in the first place.
Click to expand...
Click to collapse
You will lose root but you can reroot using the ICS rooting method by ZeroNull in the dev section. I've rooted all the ICS this way including the leaked 9,12,14 and the official OTA. I've also been able to go back and forth to any version even to HC (requires hard reset) by doing the manual flash.
Sent from my Transformer Prime TF201 using Tapatalk 2
Damn it double post. stupid tapatalk I hit the quote button instead.
Sent from my Transformer Prime TF201 using Tapatalk 2
Well.. Gotta 2 more updates this morning and then the ICS update.... All is well
Sent from my A100
Recently, my Play has been having some touchscreen issues. It will work perfectly for almost a day and then proceed to lock up. Screen still turns on with the power button and sliding the gamepad out unlocks the phone but the touchscreen becomes unusable.
Also I've noticed that some kernels are not booting either. Kernels that have worked for me in the past. Even some of the ftf firmware files wont work. The only one I can get working is 2.3.2 and UK generic 2.3.4 (4.0.2.A.42). The UK one then prompts me to upgrade to 4.0.2.A.42, which its already running :S
PC Companion says theres a problem updating my phone regardless of what firmware Im running as well and SEUS just closes on me after I click the Xperia Play.
Originally, I thought that this was a damaged digitiser. Now, seeing as Im having all these issues, Im starting to doubt that.
Would a Nandroid of another ROM (one that uses stock kernel i.e 2.3.2 or 2.3.4 from the ftf files I have) be able to correct the dodgy system issues Im having?
Or is my Play dead now?
Any help would be great
Anyone?
I think it would do the trick. As full restore givs ur phone the exact state of ur phone before it was faulty. Same as a pc recovery. Hope that help.
sdojoin said:
I think it would do the trick. As full restore givs ur phone the exact state of ur phone before it was faulty. Same as a pc recovery. Hope that help.
Click to expand...
Click to collapse
Just need to find a Nandroid now to try it out
CTU_Loscombe said:
Just need to find a Nandroid now to try it out
Click to expand...
Click to collapse
I also had this issue, but mine got progressively worse and the screen stopped responding altogether, and had to take it in and get a new one from Verizon due to hardware failure.
I would suggest doing a full backup (if you haven't already) and flashing your firmware and doing a factory reset...if your still having screen issues then its the phone.
ricenlives said:
I also had this issue, but mine got progressively worse and the screen stopped responding altogether, and had to take it in and get a new one from Verizon due to hardware failure.
I would suggest doing a full backup (if you haven't already) and flashing your firmware and doing a factory reset...if your still having screen issues then its the phone.
Click to expand...
Click to collapse
Yeah its the phone. Sold it for parts. Moving to HTC
Long story short, Ive had nothing but issues with SE devices. My brothers Play came with a dodgy power button and volume down rocker. My X10Mini touchscreen and system failed 2 months after getting it. Now my Play has died
Sticking around the Play forums to help people though
I have my HOX OTA to JB last week, but after that, when I open the camera or play a video, it will show a white screen, but still i can press the power button and lock the screen.
and if I chose "Disable HW overlays" in Developer options-Advanced, this white screen issue will be solved。
what is the meaning of “Disable HW overlays”? Is there a way to fix this? Can I flash something to fix this?
If you did this Over The Air with a locked bootloader etc etc, I'd contact HTC. But if you've unlocked the bootloader I'd say it's just a bug in the ROM, and you still need to contact HTC firstly so they are made aware of it and secondly so they can either point towards a fix or whatever... but they may be unwilling to help if you've unlocked the bootloader :/
mod2max said:
If you did this Over The Air with a locked bootloader etc etc, I'd contact HTC. But if you've unlocked the bootloader I'd say it's just a bug in the ROM, and you still need to contact HTC firstly so they are made aware of it and secondly so they can either point towards a fix or whatever... but they may be unwilling to help if you've unlocked the bootloader :/
Click to expand...
Click to collapse
thx a lot!
I have unlocked the bootloader, and I contacted the HTC, they do unwilling to help...
if it is just a bug in the ROM, I have flash some other ROMs, and if the ROM is base on Offical Jelly Bean, like ARHD, this issue will be show, but if I flash some ROMs Like CM10, or Offical ICS, there will be no problem...
sxd1988 said:
thx a lot!
I have unlocked the bootloader, and I contacted the HTC, they do unwilling to help...
if it is just a bug in the ROM, I have flash some other ROMs, and if the ROM is base on Offical Jelly Bean, like ARHD, this issue will be show, but if I flash some ROMs Like CM10, or Offical ICS, there will be no problem...
Click to expand...
Click to collapse
i think roms that dont use sense can´t access the camera chip so your problem may be in the chip. you may have to send it out for repair
zuadao said:
i think roms that dont use sense can´t access the camera chip so your problem may be in the chip. you may have to send it out for repair
Click to expand...
Click to collapse
i flashed official ICS 4.0.4, the camera had no problem, and white screen issue not only show when i open the camera, but also when playing a video.
when i open the camera, the white screen show, then press the power button to lock the screen (this will take more time than usual) and press again to unlock the screen, the white screen gone, and the camera could be use as normal. but when exit the camera, the white screen shows again...
so i don't think this problem is in the camera chip.
help~~~~~~~~~:crying:
can you have a program installed that couses it?
have you tried hard reset to see if it solves that?
I bought a Galaxy S Glide (I think the same as the Blaze) from an outlet in Hong Kong on import from Canada (on boot it says "Rogers" so I can assume it's from Canada).
After using it for a week it suddenly stopped using the network and said that I need a lock code.
I went back to the shop where I bought it and they said they couldn't do anything immediately and would I like a replacement, which seemed like a nice thing to do.
However, after a couple of days I notice a glitch on the screen happen a couple of times.
I refused to believe it was a big problem (because it was my new phone right!) within a week the screen started to totally crash to the point that it would freeze in the boot up process.
You can see a picture attached of how the screen looks after I managed to do a hard reset.
When it starts to go like this, you cant do anything with it.
The guy at the shop wont change it or refund it, he claims I dropped it.
Samsung Hong Kong don't support it because it's from Canada and the only shop that knows what to do with it is the guy that sold it to me.
I'm taking the guy to the small claims court, but I'd rather have a fixed phone.
Any ideas please?
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
links
lorddavid said:
........... problem with the roger version. Everything in internet say the problem is hardware, but ..............
Click to expand...
Click to collapse
I have searched for more information about this problem, but couldn't find anything, do you have any links to anything?
Thanks again for your help.
they dont say exactly, but if you see users with similar problem, they have rogers version, at least all the user that i see with this problem.
Just do what i say, install ICS; and the problem will solve.
Follow this http://www.theandroidsoul.com/andro...ich-update-for-att-captivate-glide-i927uclg9/ for installing the one click.
Sent from my SGH-I927 using xda app-developers app
lorddavid said:
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
roothorick said:
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
Click to expand...
Click to collapse
That was all say, but, in odin my glide never freeze, only freeze while booting or charging too. But not in odin. And right now is working without any screen freeze.
lorddavid said:
users with similar problem, they have rogers version, at least all the user that i see with this problem.
Click to expand...
Click to collapse
So you have seen others with this problem? Where have you have seen these?
lorddavid said:
Just do what i say, install ICS; and the problem will solve.
Click to expand...
Click to collapse
Can this be rolled back ?
hkcharlie said:
So you have seen others with this problem? Where have you have seen these?
Can this be rolled back ?
Click to expand...
Click to collapse
If the device is no more under warranty, I would say trying this would not harm the device anymore. Also this is a samsung released update so nothing unofficial about it.
Sent from my SGH-I927 using xda app-developers app
if you search in internet about freeze problem in glide you will see. Can be roll back with odin. But, if you have no warranty on your device, you dont have nothing to lose, and much to win if the problem solve
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Is cheap, fast and you can also see in the reviews that there are more glides that used it and worked.
Hope this helps!
Sent from my SGH-I927 using Tapatalk 2
luquiyahni said:
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Click to expand...
Click to collapse
This helped with the frozen screen as shown in the picture?
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
lorddavid said:
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
Click to expand...
Click to collapse
Thanks for thinking about my problem, but this solution misses one very big point, the phone that was locked was changed for the phone that has a screen that doesn't work.
I do not have the locked phone any more.
probably will lock again after you flash ICS via odin, thats happen to me. Is not a screen problem, again, if you want to try to solve, do what i say before.
I have the exact same problem, was just about to post in the other thread about this: http://forum.xda-developers.com/showthread.php?t=1953672
Bought my phone from Amazon US marketplace about a month ago (but live in the UK), and suddenly the phone did that on start up one day. However, I agree with lorddavid, it is not a hardware fault as it does not freeze in download mode. Samsung service centres won't repair as it does not have a UK warranty, and although I can get a refund by returning I would rather have a working phone.
lorddavid said:
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
Was very happy to read this, seems like I'll have to try it. Have been putting it off as it will wipe my phone which I did not want to do just yet - I have a lot of photos and clips which I can't exactly back up as it does not boot normally. Really annoying. Any way to access these/back up before flashing?
And another question, that ICS update is the first leaked one which carried a few bugs (as did the official UCLH2 one) - can I install the fixed UCLJ3 straight away? And do I need a rooted phone in the first place? In Rawr0w0's initial post it seems to suggest I do. Sorry for all the questions, and thanks in advance.
dont remember, i think is the UCLH2, and i think that there was a odin flashable of the latest version (with bug fixes), you can try that (but dont know where download it :/ )
Do you have the photos in your internal storage? i think if you flash with one click, it will delete it, but if you flash the firmware via odin, it doesnt delete it (but i am not 100% sure)
And no, you dont need root to install roms via odin
This is UCLH2 without one click
http://androidromupdate.com/2012/09...-firmware-upgrade-official-kiesota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/10/i927uclj3-new-ics-4-0-4-for-samsung-sgh-i927-captivate-glide/
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Thanks, yeah that's where I was getting the files from, I'll try it tonight, will probably go for the second link, the UCLJ3 rom.
lorddavid said:
And here is the latest version with bug fixes (like keyboard light)
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Click to expand...
Click to collapse
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
lyricalwax said:
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
Click to expand...
Click to collapse
thats cool Enjoy the phone, is a great phone
Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
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...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
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I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
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I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.