[Q] White Screen Issue after update to JB OTA - HTC One X

I have my HOX OTA to JB last week, but after that, when I open the camera or play a video, it will show a white screen, but still i can press the power button and lock the screen.
and if I chose "Disable HW overlays" in Developer options-Advanced, this white screen issue will be solved。
what is the meaning of “Disable HW overlays”? Is there a way to fix this? Can I flash something to fix this?

If you did this Over The Air with a locked bootloader etc etc, I'd contact HTC. But if you've unlocked the bootloader I'd say it's just a bug in the ROM, and you still need to contact HTC firstly so they are made aware of it and secondly so they can either point towards a fix or whatever... but they may be unwilling to help if you've unlocked the bootloader :/

mod2max said:
If you did this Over The Air with a locked bootloader etc etc, I'd contact HTC. But if you've unlocked the bootloader I'd say it's just a bug in the ROM, and you still need to contact HTC firstly so they are made aware of it and secondly so they can either point towards a fix or whatever... but they may be unwilling to help if you've unlocked the bootloader :/
Click to expand...
Click to collapse
thx a lot!
I have unlocked the bootloader, and I contacted the HTC, they do unwilling to help...
if it is just a bug in the ROM, I have flash some other ROMs, and if the ROM is base on Offical Jelly Bean, like ARHD, this issue will be show, but if I flash some ROMs Like CM10, or Offical ICS, there will be no problem...

sxd1988 said:
thx a lot!
I have unlocked the bootloader, and I contacted the HTC, they do unwilling to help...
if it is just a bug in the ROM, I have flash some other ROMs, and if the ROM is base on Offical Jelly Bean, like ARHD, this issue will be show, but if I flash some ROMs Like CM10, or Offical ICS, there will be no problem...
Click to expand...
Click to collapse
i think roms that dont use sense can´t access the camera chip so your problem may be in the chip. you may have to send it out for repair

zuadao said:
i think roms that dont use sense can´t access the camera chip so your problem may be in the chip. you may have to send it out for repair
Click to expand...
Click to collapse
i flashed official ICS 4.0.4, the camera had no problem, and white screen issue not only show when i open the camera, but also when playing a video.
when i open the camera, the white screen show, then press the power button to lock the screen (this will take more time than usual) and press again to unlock the screen, the white screen gone, and the camera could be use as normal. but when exit the camera, the white screen shows again...
so i don't think this problem is in the camera chip.

help~~~~~~~~~:crying:

can you have a program installed that couses it?
have you tried hard reset to see if it solves that?

Related

replace Sense 3 lockscreen with Sense 2?

Is there a way to get the older lockscreen back onto a Sense 3 ROM?
Or even, are there any optimised Sense 2 ROMs? It seems all ROMs in the dev section use Sense 3 (and I'm not a fan)..
brpqzme said:
Is there a way to get the older lockscreen back onto a Sense 3 ROM?
Or even, are there any optimised Sense 2 ROMs? It seems all ROMs in the dev section use Sense 3 (and I'm not a fan)..
Click to expand...
Click to collapse
Ill see if I can pull the lockscreen apk out of an old rom for you later. But its as easy as pulling the htclockscreen.apk out of an old rom
Until he answer you i have a bit different solution, by using WidgetLocker, here is a market link to it : Widget Locker, it's tested and i can say, best and most customizable lockscreen out there. Good luck.
Story short , i updated my wife's wfs to 2.3.5, and the unlock screen as well as answering screen is a bit choppy (using official rom , s-on, hboot 0.90000 - noob) and i was wondering how can i get the 2.3.3 lock screen (no apps from market, stock one) or how to downgrade from 2.3.5 if that is even possible ? pls help
I have build a stock 2.3.5 Europe version with the older style slide unlock.I didn't like the unlock rings myself and i couldn't install any RUU files after unlocking the boot-loader so i built it to try.Works very good here, i use CWM to flash the zip in recovery.If you would like to try it here is the un-direct link as i cant post a direct link as i am a new member.
w w w . mediafire . com /?33r6ccpcxbmcspp
Tested
brpqzme said:
Is there a way to get the older lockscreen back onto a Sense 3 ROM?
Or even, are there any optimised Sense 2 ROMs? It seems all ROMs in the dev section use Sense 3 (and I'm not a fan)..
Click to expand...
Click to collapse
I also didn't like it much and tried an experiment. It doesn't get the sense lock screen but removes those ring lock and gets the basic lock screen of android. Thats much better than the ring lock.
To do this you must be a root user.
1. Open a file browser in your mobile(I prefer root explorer but any other file browser would do which allows to access root.)
2. Go to location root/system/app
3. If you are using root explorer, you'd find on the top, a button r/w. Pressing this button gives you the read and write accesses of the root files.
4. Just move htclockscreen.apk and htclockscreen.odex to any other location(preferably sd card)
5. Restart your phone.
6. You'd get the basic style android lockscreen.
7. This method is irreversible. So if you want to get the previous screen back and doubt that you might not like it, you better do a ROM backup before doing any of this.
Advantages :-
Phone responds faster while unlocking screen.
Very simple interface
Pretty much attractive too
Disdvantages :-
You can not get the screen lock back if you have done this once.
To get the ring lock back you'd either need to reflash your backup or would hav to use widgetlocker app.
Biggest Disadvantage :-
If you receive a call while your phone is locked, the light won't turn on, you'd fist have to unlock the phone to see the caller and then only you'd be able to receive or reject the call.
I have experimented this method on my WFS. It worked. But I didn't like the unlocking while receving the call, hence I reflashed my backup.... All the best....
rockdev - please tell me are there any problems with the sense 2.0 lockscreen on the 2.3.5 update, beacause i'm interested in installing your rom, do you still have notifications on your screen even with this lockscreen ? my w's device is s-on with hboot 0.9000 but i am going to unlock it if this method is worth, or do you suggets otherwise. 10x in advance
orbinho said:
rockdev - please tell me are there any problems with the sense 2.0 lockscreen on the 2.3.5 update, beacause i'm interested in installing your rom, do you still have notifications on your screen even with this lockscreen ? my w's device is s-on with hboot 0.9000 but i am going to unlock it if this method is worth, or do you suggets otherwise. 10x in advance
Click to expand...
Click to collapse
No problems with mine at this stage the lockscreen works perfectly, it runs very well.I still have all the notifications and everything.It is stock standard expect the lockscreen and the power fix for longer battery life. my phone is s-on i have hboot 1.08.009 but i have the bootloader unlocked through htc.I flash it from CWM in recovery mode hope that helps.
cheers
rockdev said:
No problems with mine at this stage the lockscreen works perfectly, it runs very well.I still have all the notifications and everything.It is stock standard expect the lockscreen and the power fix for longer battery life. my phone is s-on i have hboot 1.08.009 but i have the bootloader unlocked through htc.I flash it from CWM in recovery mode hope that helps.
cheers
Click to expand...
Click to collapse
I totally agree.... It's just a basic lockscreen but the problem is that to get this, you'd require to be rooted. S-On wouldn't be a problem.... You can still handle it but as already said, while attending the call, you'd require to unlock the phone first....
Enjoy....
ok, so let get this straight, the lock screen works flawlessly but when someone calls ,it won't unlock itself for me to pick up, (like in in sense 2.0, where you need to swype up and down in order to answer or reject), and i have to first unlock the screen (while phone is ringing) and second to swype, also i'd like to thank you for your quick responses.
orbinho said:
ok, so let get this straight, the lock screen works flawlessly but when someone calls ,it won't unlock itself for me to pick up, (like in in sense 2.0, where you need to swype up and down in order to answer or reject), and i have to first unlock the screen (while phone is ringing) and second to swype, also i'd like to thank you for your quick responses.
Click to expand...
Click to collapse
Yes that's correct you need to swipe it sideways to unlock the phone then either except or decline the phone call. I prefer to do this as with the lock rings i was always missing calls or worse hanging them up.I can do another rom with the slide down unlock if that's preferred I actually built that type first it was dexoed zipalined... but I preferred the slide unlock better.
Let me know if you would prefer the slide down type of unlock as i can build another and upload it.I also have a stock 2.3.5 all original which i built first its has the lock rings.I just couldn't flash any RUU files no matter what i tried so that's why I extracted the image's from the RUU file and built my own.
cheers
---------- Post added at 01:33 AM ---------- Previous post was at 01:18 AM ----------
nikhilkaushik said:
I totally agree.... It's just a basic lockscreen but the problem is that to get this, you'd require to be rooted. S-On wouldn't be a problem.... You can still handle it but as already said, while attending the call, you'd require to unlock the phone first....
Enjoy....
Click to expand...
Click to collapse
Yes your correct i did root my phone after unlocking the bootloader and installed CWM, I actually forgot about that but its easy to do.The roms are not rooted though all mine have stock permissions.

[Q] Camera Bug

Hello XDA,
Back when Ice Cream Sandwich leaked for the A100 I eagerly updated my tablet to ICS. Since then whenever I use my camera It works a quarter of the time it generally flickers green and when I take a picture a green image is saved. Does anyone out there know how to recover the tablet or repair this issue? If all else fails I'm going to be stuck shipping it in for repairs.
Sincerely,
Cube
Which version you have ?!?
Download version 1.014 may be you use some earlier version.In 1.014 this problem is solved.
Install it like normal update.zip on external sdcard ... etc if you don't have unlocked bootloader.
If your bootloader is unlocked don't do that! Not in this way.
Sorry about the delay
Extremely delayed but It wasn't a software issue I believe. Sent it into the Acer Service Center they replaced the rear camera and the issue went away. Just the other day though my tablet decided not to boot after I used the reset button. I'm really tempted to save up and get that new google tablet. I'm losing my faith in Acer products.
zleto said:
Which version you have ?!?
Download version 1.014 may be you use some earlier version.In 1.014 this problem is solved.
Install it like normal update.zip on external sdcard ... etc if you don't have unlocked bootloader.
If your bootloader is unlocked don't do that! Not in this way.
Click to expand...
Click to collapse

[Q] Need Help with this weird One X Issue

Hi all, And my apologies if i am posting in the wrong section.
i've been searching for the solution for my problem, and so far i cudnt find one.
My HTC works fine, no screen flickering nothing at all.
what my unique problem is that, as my htc reaches to 80% charge, it starts acting like its in a red area zone. it crashes. I switch it one, and as it loads back to lock screen, it crashes again, and again and damn again , untill i put it on charge.
Initially i thought its a software bug so
i rooted my cell, installed custom rom ARHD 6.0, (didnt touch my kernal)
i was happy with the custom rom, battery got better, device became more smooth. but as it reached to 80%, bang. crashed, and crashed after every restart.
i installed LeeDroid rom and confronted the same problem again.
My uncle bought this from UK and i live in Pakistan, so replacement is out of the equation. I am not sure what should i do, even if i give this for repair, what should i ask for that? battery?
i made a video of this, please help me out.
http://db.tt/cpicQdWh
guys, anyone?
If the phone did it out of the box running stock s/w and no other apps it's h/w. Since you're rooted and have played with multiple ROMs it's hard to tell. If I were you I'd go back to the stock ROM, not load any apps, and see if the phone still has the problem. If it doesn't it's something s/w related that you've done to the phone.
Moix123 said:
guys, anyone?
Click to expand...
Click to collapse
I assume there is no official HTC service center available there (as there is non in Iran) in that case I suggest you do this two things before testing local unauthorized repair centers.
1- Flash the latest franco kernel (I suggest franco cause I've tested it myself, you can also use any other kernel)
2- let the battery charge up to 100% and then go to CWM recovery and wipe battery stat
BarryH_GEG said:
If the phone did it out of the box running stock s/w and no other apps it's h/w. Since you're rooted and have played with multiple ROMs it's hard to tell. If I were you I'd go back to the stock ROM, not load any apps, and see if the phone still has the problem. If it doesn't it's something s/w related that you've done to the phone.
Click to expand...
Click to collapse
i was facing this problem when i was on stock. My phone had Vodaphone UK RUU.
i contacted htc, got the following reply
With reference to your query, please kindly update your phone to the latest software version since we have released a recent update which optimizes system performance as well as battery performance.
Meanwhile, you can also follow below steps to set your phone under safe mode for monitoring:
First verify that Fast Boot is not enabled, Settings > Power > Make sure Fast Boot is not selected. To enable safe mode:
1. With the device turned off.
2. Press the power button.
3. Once the device turns press and holds the volume down, once you see the splash screen.
4. Press and hold thevolume down button (DO NOT RELEASE THE VOLUME DOWN).
You will know it has worked because the device will give a brief vibrate or 3 quick vibes. Once it loads you will see on the “Safe Mode” on the bottom left of the screen. This disables all 3rd party apps and drivers from launching. Use the phone normally for 24-48 hours like this. Do not use 3rd party apps or install from the market or the test will be inconclusive.
If the issue will not occur under safe mode, please uninstall the 3rd applications.
Should the problem still persist when your phone is under safe mode, please kindly back up your personal user data and follow below steps to set your phone back to factory default settings:
Settings> Storage> Factory Data Reset".
but this happened on Safe mode too, so i decided to go and get replace by the market guy, but he ..... nvm
After that i switched roms and faced the same issue
srashedian said:
I assume there is no official HTC service center available there (as there is non in Iran) in that case I suggest you do this two things before testing local unauthorized repair centers.
1- Flash the latest franco kernel (I suggest franco cause I've tested it myself, you can also use any other kernel)
2- let the battery charge up to 100% and then go to CWM recovery and wipe battery stat
Click to expand...
Click to collapse
yes indeed this is the main issue,
i actually couldnt find franco kernel for htc =/ can u help me out with this, ( Thanks)
Moix123 said:
yes indeed this is the main issue,
i actually couldnt find franco kernel for htc =/ can u help me out with this, ( Thanks)
Click to expand...
Click to collapse
You find it in
Home> HTC One X> One X Android development
btw is this possible that my stats are incorrect, reason for asking is that. it shut downs like its out of power. and it takes ages to charge up completely even if its on 86%. I install franco, and now its on charging, it will take almost 2 hours plus to get charge completely.
I will post update after wiping battery state
Moix123 said:
Hi all, And my apologies if i am posting in the wrong section.
i've been searching for the solution for my problem, and so far i cudnt find one.
My HTC works fine, no screen flickering nothing at all.
what my unique problem is that, as my htc reaches to 80% charge, it starts acting like its in a red area zone. it crashes. I switch it one, and as it loads back to lock screen, it crashes again, and again and damn again , untill i put it on charge.
Initially i thought its a software bug so
i rooted my cell, installed custom rom ARHD 6.0, (didnt touch my kernal)
i was happy with the custom rom, battery got better, device became more smooth. but as it reached to 80%, bang. crashed, and crashed after every restart.
i installed LeeDroid rom and confronted the same problem again.
My uncle bought this from UK and i live in Pakistan, so replacement is out of the equation. I am not sure what should i do, even if i give this for repair, what should i ask for that? battery?
i made a video of this, please help me out.
http://db.tt/cpicQdWh
Click to expand...
Click to collapse
You should flash every ROM's specific kernel.
Sent from my HTC One X using xda premium
theDroidfanatic said:
You should flash every ROM's specific kernel.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
yes sir i did try that out too,
I flashed the kernel and i charged my battery to 100%
and tried battery stats wipe, still i am having same issue.

[Q] Help with my broken phone please!

I bought a Galaxy S Glide (I think the same as the Blaze) from an outlet in Hong Kong on import from Canada (on boot it says "Rogers" so I can assume it's from Canada).
After using it for a week it suddenly stopped using the network and said that I need a lock code.
I went back to the shop where I bought it and they said they couldn't do anything immediately and would I like a replacement, which seemed like a nice thing to do.
However, after a couple of days I notice a glitch on the screen happen a couple of times.
I refused to believe it was a big problem (because it was my new phone right!) within a week the screen started to totally crash to the point that it would freeze in the boot up process.
You can see a picture attached of how the screen looks after I managed to do a hard reset.
When it starts to go like this, you cant do anything with it.
The guy at the shop wont change it or refund it, he claims I dropped it.
Samsung Hong Kong don't support it because it's from Canada and the only shop that knows what to do with it is the guy that sold it to me.
I'm taking the guy to the small claims court, but I'd rather have a fixed phone.
Any ideas please?
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
links
lorddavid said:
........... problem with the roger version. Everything in internet say the problem is hardware, but ..............
Click to expand...
Click to collapse
I have searched for more information about this problem, but couldn't find anything, do you have any links to anything?
Thanks again for your help.
they dont say exactly, but if you see users with similar problem, they have rogers version, at least all the user that i see with this problem.
Just do what i say, install ICS; and the problem will solve.
Follow this http://www.theandroidsoul.com/andro...ich-update-for-att-captivate-glide-i927uclg9/ for installing the one click.
Sent from my SGH-I927 using xda app-developers app
lorddavid said:
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
roothorick said:
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
Click to expand...
Click to collapse
That was all say, but, in odin my glide never freeze, only freeze while booting or charging too. But not in odin. And right now is working without any screen freeze.
lorddavid said:
users with similar problem, they have rogers version, at least all the user that i see with this problem.
Click to expand...
Click to collapse
So you have seen others with this problem? Where have you have seen these?
lorddavid said:
Just do what i say, install ICS; and the problem will solve.
Click to expand...
Click to collapse
Can this be rolled back ?
hkcharlie said:
So you have seen others with this problem? Where have you have seen these?
Can this be rolled back ?
Click to expand...
Click to collapse
If the device is no more under warranty, I would say trying this would not harm the device anymore. Also this is a samsung released update so nothing unofficial about it.
Sent from my SGH-I927 using xda app-developers app
if you search in internet about freeze problem in glide you will see. Can be roll back with odin. But, if you have no warranty on your device, you dont have nothing to lose, and much to win if the problem solve
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Is cheap, fast and you can also see in the reviews that there are more glides that used it and worked.
Hope this helps!
Sent from my SGH-I927 using Tapatalk 2
luquiyahni said:
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Click to expand...
Click to collapse
This helped with the frozen screen as shown in the picture?
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
lorddavid said:
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
Click to expand...
Click to collapse
Thanks for thinking about my problem, but this solution misses one very big point, the phone that was locked was changed for the phone that has a screen that doesn't work.
I do not have the locked phone any more.
probably will lock again after you flash ICS via odin, thats happen to me. Is not a screen problem, again, if you want to try to solve, do what i say before.
I have the exact same problem, was just about to post in the other thread about this: http://forum.xda-developers.com/showthread.php?t=1953672
Bought my phone from Amazon US marketplace about a month ago (but live in the UK), and suddenly the phone did that on start up one day. However, I agree with lorddavid, it is not a hardware fault as it does not freeze in download mode. Samsung service centres won't repair as it does not have a UK warranty, and although I can get a refund by returning I would rather have a working phone.
lorddavid said:
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
Was very happy to read this, seems like I'll have to try it. Have been putting it off as it will wipe my phone which I did not want to do just yet - I have a lot of photos and clips which I can't exactly back up as it does not boot normally. Really annoying. Any way to access these/back up before flashing?
And another question, that ICS update is the first leaked one which carried a few bugs (as did the official UCLH2 one) - can I install the fixed UCLJ3 straight away? And do I need a rooted phone in the first place? In Rawr0w0's initial post it seems to suggest I do. Sorry for all the questions, and thanks in advance.
dont remember, i think is the UCLH2, and i think that there was a odin flashable of the latest version (with bug fixes), you can try that (but dont know where download it :/ )
Do you have the photos in your internal storage? i think if you flash with one click, it will delete it, but if you flash the firmware via odin, it doesnt delete it (but i am not 100% sure)
And no, you dont need root to install roms via odin
This is UCLH2 without one click
http://androidromupdate.com/2012/09...-firmware-upgrade-official-kiesota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/10/i927uclj3-new-ics-4-0-4-for-samsung-sgh-i927-captivate-glide/
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Thanks, yeah that's where I was getting the files from, I'll try it tonight, will probably go for the second link, the UCLJ3 rom.
lorddavid said:
And here is the latest version with bug fixes (like keyboard light)
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Click to expand...
Click to collapse
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
lyricalwax said:
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
Click to expand...
Click to collapse
thats cool Enjoy the phone, is a great phone

Screen issue after .90 update

Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
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...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
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I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
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I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.

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