[Q] Help with my broken phone please! - Samsung Captivate Glide

I bought a Galaxy S Glide (I think the same as the Blaze) from an outlet in Hong Kong on import from Canada (on boot it says "Rogers" so I can assume it's from Canada).
After using it for a week it suddenly stopped using the network and said that I need a lock code.
I went back to the shop where I bought it and they said they couldn't do anything immediately and would I like a replacement, which seemed like a nice thing to do.
However, after a couple of days I notice a glitch on the screen happen a couple of times.
I refused to believe it was a big problem (because it was my new phone right!) within a week the screen started to totally crash to the point that it would freeze in the boot up process.
You can see a picture attached of how the screen looks after I managed to do a hard reset.
When it starts to go like this, you cant do anything with it.
The guy at the shop wont change it or refund it, he claims I dropped it.
Samsung Hong Kong don't support it because it's from Canada and the only shop that knows what to do with it is the guy that sold it to me.
I'm taking the guy to the small claims court, but I'd rather have a fixed phone.
Any ideas please?

Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.

links
lorddavid said:
........... problem with the roger version. Everything in internet say the problem is hardware, but ..............
Click to expand...
Click to collapse
I have searched for more information about this problem, but couldn't find anything, do you have any links to anything?
Thanks again for your help.

they dont say exactly, but if you see users with similar problem, they have rogers version, at least all the user that i see with this problem.
Just do what i say, install ICS; and the problem will solve.

Follow this http://www.theandroidsoul.com/andro...ich-update-for-att-captivate-glide-i927uclg9/ for installing the one click.
Sent from my SGH-I927 using xda app-developers app

lorddavid said:
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...

roothorick said:
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
Click to expand...
Click to collapse
That was all say, but, in odin my glide never freeze, only freeze while booting or charging too. But not in odin. And right now is working without any screen freeze.

lorddavid said:
users with similar problem, they have rogers version, at least all the user that i see with this problem.
Click to expand...
Click to collapse
So you have seen others with this problem? Where have you have seen these?
lorddavid said:
Just do what i say, install ICS; and the problem will solve.
Click to expand...
Click to collapse
Can this be rolled back ?

hkcharlie said:
So you have seen others with this problem? Where have you have seen these?
Can this be rolled back ?
Click to expand...
Click to collapse
If the device is no more under warranty, I would say trying this would not harm the device anymore. Also this is a samsung released update so nothing unofficial about it.
Sent from my SGH-I927 using xda app-developers app

if you search in internet about freeze problem in glide you will see. Can be roll back with odin. But, if you have no warranty on your device, you dont have nothing to lose, and much to win if the problem solve

My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Is cheap, fast and you can also see in the reviews that there are more glides that used it and worked.
Hope this helps!
Sent from my SGH-I927 using Tapatalk 2

luquiyahni said:
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Click to expand...
Click to collapse
This helped with the frozen screen as shown in the picture?

thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose

lorddavid said:
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
Click to expand...
Click to collapse
Thanks for thinking about my problem, but this solution misses one very big point, the phone that was locked was changed for the phone that has a screen that doesn't work.
I do not have the locked phone any more.

probably will lock again after you flash ICS via odin, thats happen to me. Is not a screen problem, again, if you want to try to solve, do what i say before.

I have the exact same problem, was just about to post in the other thread about this: http://forum.xda-developers.com/showthread.php?t=1953672
Bought my phone from Amazon US marketplace about a month ago (but live in the UK), and suddenly the phone did that on start up one day. However, I agree with lorddavid, it is not a hardware fault as it does not freeze in download mode. Samsung service centres won't repair as it does not have a UK warranty, and although I can get a refund by returning I would rather have a working phone.
lorddavid said:
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
Was very happy to read this, seems like I'll have to try it. Have been putting it off as it will wipe my phone which I did not want to do just yet - I have a lot of photos and clips which I can't exactly back up as it does not boot normally. Really annoying. Any way to access these/back up before flashing?
And another question, that ICS update is the first leaked one which carried a few bugs (as did the official UCLH2 one) - can I install the fixed UCLJ3 straight away? And do I need a rooted phone in the first place? In Rawr0w0's initial post it seems to suggest I do. Sorry for all the questions, and thanks in advance.

dont remember, i think is the UCLH2, and i think that there was a odin flashable of the latest version (with bug fixes), you can try that (but dont know where download it :/ )
Do you have the photos in your internal storage? i think if you flash with one click, it will delete it, but if you flash the firmware via odin, it doesnt delete it (but i am not 100% sure)
And no, you dont need root to install roms via odin
This is UCLH2 without one click
http://androidromupdate.com/2012/09...-firmware-upgrade-official-kiesota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/10/i927uclj3-new-ics-4-0-4-for-samsung-sgh-i927-captivate-glide/
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version

Thanks, yeah that's where I was getting the files from, I'll try it tonight, will probably go for the second link, the UCLJ3 rom.

lorddavid said:
And here is the latest version with bug fixes (like keyboard light)
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Click to expand...
Click to collapse
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!

lyricalwax said:
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
Click to expand...
Click to collapse
thats cool Enjoy the phone, is a great phone

Related

[Q] Sprint Galaxy S III Rooted/Installed ROM... Now won't power on. Help!

Hi everyone. I'm new to the forum and I'm looking for a little help today.
I rooted my new Sprint Galaxy S III using Odin3-v3.04, and CWM_SuperUser_v3.0.7. Afterwards I rebooted and all was good.
I then downloaded I9300_Omega_v6.0_XXALF6 ROM and loaded on my phone and rebooted into recovery to install the ROM. I went through the install process, selected remove bloatware and installed. When finished I checked the reboot phone and clicked finish. The phone turned off and didn't ever turn back on.
I have pulled the battery and tried to power on using recovery, download mode and just power but nothing works.
Anyone have any idea what I can do?
Thank you for your time and help.
alexanderd said:
Hi everyone. I'm new to the forum and I'm looking for a little help today.
I rooted my new Sprint Galaxy S III using Odin3-v3.04, and CWM_SuperUser_v3.0.7. Afterwards I rebooted and all was good.
I then downloaded I9300_Omega_v6.0_XXALF6 ROM and loaded on my phone and rebooted into recovery to install the ROM. I went through the install process, selected remove bloatware and installed. When finished I checked the reboot phone and clicked finish. The phone turned off and didn't ever turn back on.
I have pulled the battery and tried to power on using recovery, download mode and just power but nothing works.
Anyone have any idea what I can do?
Thank you for your time and help.
Click to expand...
Click to collapse
development area has a thread for that:
http://forum.xda-developers.com/showthread.php?t=1727171
ONLY use ROMs that you'll find here in these threads not the I9300; that s a different phone from ours.
Thanks I'll check there.
Honestly I was waiting for this to happen gid luck restoring it phone
Sent from my SPH-L710 using XDA
But seriously I hope you learned your lesson and will read and hope you get your phone fixed or replaced
Sent from my Sprint Galaxy Nexus CDMA using Xparent ICS Blue Tapatalk 2
Epix4G said:
But seriously I hope you learned your lesson and will read and hope you get your phone fixed or replaced
Sent from my Sprint Galaxy Nexus CDMA using Xparent ICS Blue Tapatalk 2
Click to expand...
Click to collapse
Hopefully this fail helps us all back from a potential brick. We live, flash and learn.
Sent from my SPH-D700 using xda premium
New phone on the way!
I was able to get a replacement sent from Sprint. Had to go to a corporate store and have a tech look at the phone and they agreed it was toast...
Luckily they didn't know it was due to my failed attempt to load an unsupported ROM.
Lesson learned... new phone should be in by the end of the week.
I'll be waiting for a supported ROM this time.
alexanderd said:
I was able to get a replacement sent from Sprint. Had to go to a corporate store and have a tech look at the phone and they agreed it was toast...
Luckily they didn't know it was due to my failed attempt to load an unsupported ROM.
Lesson learned... new phone should be in by the end of the week.
I'll be waiting for a supported ROM this time.
Click to expand...
Click to collapse
No wonder our insurance deductibles keep going up...
bizdady said:
No wonder our insurance deductibles keep going up...
Click to expand...
Click to collapse
+1
Still sucks for op
Sent from my SPH-L710 using Tapatalk 2
matrixzone5 said:
Honestly I was waiting for this to happen gid luck restoring it phone
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Oh man tell me about it, I almost stupidly went on to the CM9 nightlies and downloaded the I9300 version before I thought to myself, "well wait a minute, that's not my model number!"
Duh, shoulda had a V8.
I didnt install a GSM rom but still managed to brick somehow. Didnt touch any system files or do anything to where i should be bricked either. Any idea when a full stock Odin package will be made? My phone has been bricked for almost 2 days now
Edit: i started a tread here a few days ago -> http://forum.xda-developers.com/showthread.php?t=1731416 if anyone cares to look or has any advice for me
Thanks
pizzlewizzle said:
I didnt install a GSM rom but still managed to brick somehow. Didnt touch any system files or do anything to where i should be bricked either. Any idea when a full stock Odin package will be made? My phone has been bricked for almost 2 days now
Edit: i started a tread here a few days ago -> http://forum.xda-developers.com/showthread.php?t=1731416 if anyone cares to look or has any advice for me
Thanks
Click to expand...
Click to collapse
What have you tried so far? Have you tried reflashing cwm recovery in Odin?
I did the same thing that the OP said, flashed that omega rom and now my phone wont turn on either.
I was going to try the jig method
taygutta said:
I did the same thing that the OP said, flashed that omega rom and now my phone wont turn on either.
I was going to try the jig method
Click to expand...
Click to collapse
Have you tried mskip's fix??
http://forum.xda-developers.com/showthread.php?t=1727171
bizdady said:
Have you tried mskip's fix??
http://forum.xda-developers.com/showthread.php?t=1727171
Click to expand...
Click to collapse
I want to do this but I somehow need to get the phone on. The buttons dont work.
Any luck?
My phone got stuck booting, so I tried to install the omega rom. The install worked well, and I clicked "reboot." Now the phone won't turn on. I can't get to ODIN or recovery anymore.
Did you guys find any fixes?
brickeds3 said:
My phone got stuck booting, so I tried to install the omega rom. The install worked well, and I clicked "reboot." Now the phone won't turn on. I can't get to ODIN or recovery anymore.
Did you guys find any fixes?
Click to expand...
Click to collapse
What happened is that you flashed a rom that was meant for the international version of the S3 and your on the US version. The only fix I have found is to send it to mobiletechvideos.com. I did and they say they can fix it and maybe save my data I have on it ( I just sent it in)
My fingers are crossed for the data recovery but as far as the phone I am going to send it for a exchange anyway.
Welp, I'm sad to say I just did the same thing too. Should have read. I'm a stinkin noob at this. I installed the I9300 version on a US version phone. Has there been any more development on this? Is the hardware fried, or is there a fix through that mobiletechvideos.com that was mentioned? What was the outcome of that, Taygutta, if you don't mind me re-bringing back up a potentially painful topic?? This thread made me a little sick, since it's my brother's new phone (someone else that knew what they were doing rooted it for him but he didn't like the rom, so I thought I would help him find a few other options to try flashing.)
Anyway, any confirmation that I'm buying my brother a new phone (so I can emotionally prepare for the purchase) or are there some other options?
There's one more thing you can try. There's a little device called a USB Jig. It was made for SGS-2 to clear the yellow triangle and reset flash counts in ODIN mode. It also puts your phone in ODIN mode by simply plugging it into the USB port of a powered down phone. Once in ODIN mode, you can reflash a stock ROM, recovery, etc. You can buy these for around $20 or less on the web.
If this does not work, I'm afraid nothing will.
Good luck.
6uPMAH said:
There's one more thing you can try. There's a little device called a USB Jig. It was made for SGS-2 to clear the yellow triangle and reset flash counts in ODIN mode. It also puts your phone in ODIN mode by simply plugging it into the USB port of a powered down phone. Once in ODIN mode, you can reflash a stock ROM, recovery, etc. You can buy these for around $20 or less on the web.
If this does not work, I'm afraid nothing will.
Good luck.
Click to expand...
Click to collapse
Somewhere in the thread an answer exists. You are not the first to do this.
I think the jig is the best way.
Sent from my SPH-L710 using Tapatalk 2

[Q] I think my S4 got bricked

Hi all,
from a big smile to sad face... that is how it's been for the past 24 hours
I rooted the phone then went to back up the stock rom after that wiped data, cache, dalvik then went on trying to instal Omega 4.0 and suddenly i got this message my external sd is unreadable. rebooted the phone and noticed that it takes me directly to the downloader screen. i tried to fix the phone by bringing it back to it's stock condition but no luck. I used Odin and so far it's the only thing the phone responds to but no luck with fixing it... I am trying to download the official stock fw hint this link
http://forum.xda-developers.com/showthread.php?t=2267895
but it stops and never finishes the whole amount of data... this seems the only way for me revive my phone back to life!
any suggestions what should I do now? it stopped showing the downloader screen now since I flashed the kernel drive for the S4 through Odin and now shows the black screen with the "Samsung Galaxy S4" writing.
by the way it keeps telling me that my phone isn't rooted but I did root it! am using twrp recovery.
I just got the phone from t-mobile 2 days ago and am debating on returning the phone back to them as the phone is still bootable to the recovery and that might revoke my warranty "i guess?"
Is it possible just to walk in to t-mobile store and swap the phone with another one since it didn't pass the 2 weeks returning window? I also got the phone insurance for it.
Please help, I sure need my phone back in working condition...
Omega 4 is for the octa core so thats why your phone bricked. If you can grt into download mode odin the stock files. If you can get into recovery try flashing a rom made for the phone. Dont freak out just read read read and youll be fine.
cwalker0906 said:
Omega 4 is for the octa core so thats why your phone bricked. If you can grt into download mode odin the stock files. If you can get into recovery try flashing a rom made for the phone. Dont freak out just read read read and youll be fine.
Click to expand...
Click to collapse
ayeeee ppl trying to reach me over the phone and they can't because of this stupid brick! well stupid me because I didn't know that Omega is for Octa core phone version... Yeah I can get it to download mode and recovery mode but is it possible just flash the stock file from the recovery instead of odin? I am waiting for that stock fw download to finish hint it's on hotfile and going in turtle speed!
your bricked, im pretty sure flashing stock wont help you (hasnt from my past experience) but doesnt hurt to give it a try.
i dont think will just give you another one, even though its in the two week window, because its your fault and not the result of hardware failure. the age old "oh i updated and not it wont turn on" probably wont wort because there are little to none reports of that happening. plus (and this is me assuming, correct me if im wrong) but when in download mode it probably shows custom status, which auto voids any warranty. but once again, doesnt hurt to try.
Unfortunately, from my past experience, your SOL
If the phone turns on and has download and recovery you are not bricked....only soft brick and the odin file should work. Just be patient and wait for it to finish
TheAtheistOtaku said:
your bricked, im pretty sure flashing stock wont help you (hasnt from my past experience) but doesnt hurt to give it a try.
i dont think will just give you another one, even though its in the two week window, because its your fault and not the result of hardware failure. the age old "oh i updated and not it wont turn on" probably wont wort because there are little to none reports of that happening. plus (and this is me assuming, correct me if im wrong) but when in download mode it probably shows custom status, which auto voids any warranty. but once again, doesnt hurt to try.
Unfortunately, from my past experience, your SOL
Click to expand...
Click to collapse
yeah i have that feeling but again nothing hurts trying... i hope something will work out
thanks for the cheer up though :good: lol
You can get to download mode so don't worry a bit.just flash stock with odin(is odin available for s4?)
Sent from my LT30p using xda premium
cwalker0906 said:
If the phone turns on and has download and recovery you are not bricked....only soft brick and the odin file should work. Just be patient and wait for it to finish
Click to expand...
Click to collapse
fingers crossed!
josephnero said:
You can get to download mode so don't worry a bit.just flash stock with odin(is odin available for s4?)
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
I used odin for the flashing in the beginning i think i have odin v307
I am waiting right now for the download to finish, been waiting for the past 2 hours even though it's slow transfer but steady 250kbps, i failed doing that with the fast link and tried it over 15 times! no luck
theatheistotaku said:
your bricked, im pretty sure flashing stock wont help you (hasnt from my past experience) but doesnt hurt to give it a try.
I dont think will just give you another one, even though its in the two week window, because its your fault and not the result of hardware failure. The age old "oh i updated and not it wont turn on" probably wont wort because there are little to none reports of that happening. Plus (and this is me assuming, correct me if im wrong) but when in download mode it probably shows custom status, which auto voids any warranty. But once again, doesnt hurt to try.
Unfortunately, from my past experience, your sol
Click to expand...
Click to collapse
yes unbricked!!!
Should I proceed with the rooting again and recover the rom then instal CM rom?
Glad you got your phone back....knew you would like I said only a soft brick....if you do continue and please read always so you know what you are doing before you do it afterall these phones are expensive
redshark80 said:
Should I proceed with the rooting again and recover the rom then instal CM rom?
Click to expand...
Click to collapse
Yeah go ahead and root again just be careful with the rom you flash make sure its for m919. I stayed with stock because no rom has the options that came with the phone such as motions and gestures and the camera.
Sent from my SGH-M919 using xda premium
cwalker0906 said:
Glad you got your phone back....knew you would like I said only a soft brick....if you do continue and please read always so you know what you are doing before you do it afterall these phones are expensive
Click to expand...
Click to collapse
Thanks! indeed they are expensive
atlprettygirl2145 said:
Yeah go ahead and root again just be careful with the rom you flash make sure its for m919. I stayed with stock because no rom has the options that came with the phone such as motions and gestures and the camera.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
I just did the motochopper method and as I am reading now about the possibility of loosing your root access by future OTAs so am planning to flash that file that keeps your root safe even from future updates "SetUID Restriction" I will prolly keep my basic rom and wait for something better in future.
Thanks
atlprettygirl2145 said:
Yeah go ahead and root again just be careful with the rom you flash make sure its for m919. I stayed with stock because no rom has the options that came with the phone such as motions and gestures and the camera.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
Ummm all TW ROMS on the development forum have the exact same features that come with the phone except they're tweaked....
whytechapel_x said:
Ummm all TW ROMS on the development forum have the exact same features that come with the phone except they're tweaked....
Click to expand...
Click to collapse
would you suggest me instal the CM? I am debating over here and for sure I will make a good use with the space that can free if I do... hint I have a 64gb msd installed on the phone
the motochopper root didn't go through by the way so I used odin and patched twrp plus did the SetUID restriction thing.
thnx
redshark80 said:
would you suggest me instal the CM? I am debating over here and for sure I will make a good use with the space that can free if I do... hint I have a 64gb msd installed on the phone
the motochopper root didn't go through by the way so I used odin and patched twrp plus did the SetUID restriction thing.
thnx
Click to expand...
Click to collapse
Well if you want to flash CyanogenMod, make sure its for the m919. I'm kinda lost though, did you still want all the features that Touchwiz has like air gesture, motions etc? Or you don't care for those?
whytechapel_x said:
Well if you want to flash CyanogenMod, make sure its for the m919. I'm kinda lost though, did you still want all the features that Touchwiz has like air gesture, motions etc? Or you don't care for those?
Click to expand...
Click to collapse
am not really decided about that, does it really matter? all i care about is the blazing speed, low battery consumption and for sure the freedom of moving all the apps to the extSD ... I think all these new features are gimmick and it may take another generation for it to get the best of it. I picked S4 over the HTC one just because the 1080p feature and the funny thing is that I missed on there is no HDMI port on this phone! lol no biggie
tell me more about the touchwiz kernel, is it worth it? I don't see many CRs out there at the moment
redshark80 said:
am not really decided about that, does it really matter? all i care about is the blazing speed, low battery consumption and for sure the freedom of moving all the apps to the extSD ... I think all these new features are gimmick and it may take another generation for it to get the best of it. I picked S4 over the HTC one just because the 1080p feature and the funny thing is that I missed on there is no HDMI port on this phone! lol no biggie
tell me more about the touchwiz kernel, is it worth it? I don't see many CRs out there at the moment
Click to expand...
Click to collapse
Well right now I don't think CM is as stable compared to a TW ROM. FYI there are a lot or ROMS as of now. You have Wicked, Infamous, Darth Stalker, Deathstar. There is also faux and ktoonez kernal available for TW. As for the extsd, you will need to format the card to fat32 for the phone to read it properly.

S4 mini reboots

Hi every one.
I have a brand new S4 mini and I am pissed of because it reboots it self few times a day,sometimes 1-2,one day I had almost 20 reboots.
There is a saying in my country: how much money,that much music, and i am pissed because this phone costs almost 1000 dollars in my country and for that money it should be composing brand new simphonies
I try various solutions and before going to the store I would like to fix it my self if possible...and one more thing I don't want to break warranty by fixing it my self.
I ruled out this issues- faulty SIM(got a new one,same thing happens)
- SD card problem(with or without it it's the same)
- app related issues(it's the same with or without updating apps,was it on 4.2.2 or 4.4.2)
I don't have another battery so I can't test this one.
I also noticed that sometimes if app crashes(frezees) I don't have the force close dialogue,instead the phone reboots so I am thinking that this could be the problem.Is there a way to turn on force close dialogue?
The thing that pisses me the most is that on HTC wildfire S I could get it to work for 500+ hours without rebooting it my self,and on this one my record is 17 hours without reboot.
Thanks to everyone who will try to help me.
Kenny_cro said:
......and one more thing I don't want to break warranty by fixing it my self...
Click to expand...
Click to collapse
If you don't want to break your warranty, then go to service center with your phone to test and repair.
Other else there not to much to do but try to reflash your stock firmware with Odin (this don't break your warranty), and do a full wipe from recovery after.
R_a_z_v_a_n said:
If you don't want to break your warranty, then go to service center with your phone to test and repair.
Other else there not to much to do but try to reflash your stock firmware with Odin (this don't break your warranty), and do a full wipe from recovery after.
Click to expand...
Click to collapse
Yeah that's what I thought,I just tried if maybe anyone else is smarter than me and thought of something else to try before going to service center.
I tried with Odin already.Thanks anyway.
Kenny_cro said:
Yeah that's what I thought,I just tried if maybe anyone else is smarter than me and thought of something else to try before going to service center.
I tried with Odin already.Thanks anyway.
Click to expand...
Click to collapse
Its not about smarter, its about warranty and you don't want to loose it.
R_a_z_v_a_n said:
Its not about smarter, its about warranty and you don't want to loose it.
Click to expand...
Click to collapse
lets say i have his exact same problem and i dont care about the warranty what are my options
mightyillidan said:
lets say i have his exact same problem and i dont care about the warranty what are my options
Click to expand...
Click to collapse
Read 2 posts abovoe ...
...try to reflash your stock firmware with Odin (this don't break your warranty), and do a full wipe from recovery after.
Click to expand...
Click to collapse
Kenny_cro said:
Hi every one.
I have a brand new S4 mini and I am pissed of because it reboots it self few times a day,sometimes 1-2,one day I had almost 20 reboots.
There is a saying in my country: how much money,that much music, and i am pissed because this phone costs almost 1000 dollars in my country and for that money it should be composing brand new simphonies
I try various solutions and before going to the store I would like to fix it my self if possible...and one more thing I don't want to break warranty by fixing it my self.
I ruled out this issues- faulty SIM(got a new one,same thing happens)
- SD card problem(with or without it it's the same)
- app related issues(it's the same with or without updating apps,was it on 4.2.2 or 4.4.2)
I don't have another battery so I can't test this one.
I also noticed that sometimes if app crashes(frezees) I don't have the force close dialogue,instead the phone reboots so I am thinking that this could be the problem.Is there a way to turn on force close dialogue?
The thing that pisses me the most is that on HTC wildfire S I could get it to work for 500+ hours without rebooting it my self,and on this one my record is 17 hours without reboot.
Thanks to everyone who will try to help me.
Click to expand...
Click to collapse
What version of android you have? apparently you have the 4.4.2 Russian. this update have this problem. if you want install the 4.2.2 version you had before. or otherwise. install a modified stock 4.4.2 rom without that error. :good:
Duck1245 said:
What version of android you have? apparently you have the 4.4.2 Russian. this update have this problem. if you want install the 4.2.2 version you had before. or otherwise. install a modified stock 4.4.2 rom without that error. :good:
Click to expand...
Click to collapse
It's not Russian and same thing happens on 4.2.2 and 4.4.2
I returned the phone to the store,it returned from service but they haven't repaired it so i said that i don't want this phone anymore,i gave it back and demanded for a new one...now i'm waiting for a new one to come to my address this days
anyway, i think that there is a problem with kernel or something like that but it's up to the service to fix it not on me because it's a brand new phone
Kenny_cro said:
It's not Russian and same thing happens on 4.2.2 and 4.4.2
I returned the phone to the store,it returned from service but they haven't repaired it so i said that i don't want this phone anymore,i gave it back and demanded for a new one...now i'm waiting for a new one to come to my address this days
anyway, i think that there is a problem with kernel or something like that but it's up to the service to fix it not on me because it's a brand new phone
Click to expand...
Click to collapse
that good friend, is the problem of the device, the only good thing is that you brand new phone.
:Risa:

[Q] Bricked or not

So A new update for HTC sense came out this morning. And now my phone refuses to connect to wifi I already reset it through the soft ware then I did a Hard reset using the power button and still. Won't connect to a wifi help????
Also the device is now never able to mount and make the storage accessible
M1keILL said:
So A new update for HTC sense came out this morning. And now my phone refuses to connect to wifi I already reset it through the soft ware then I did a Hard reset using the power button and still. Won't connect to a wifi help????
Also the device is now never able to mount and make the storage accessible
Click to expand...
Click to collapse
You are not even close to being bricked.
You'll have to give me more information if I'm going to be able to help you. I assume you're rooted. Are you running a custom ROM or stock? Custom recovery? Have you updated your firmware by flashing a file?
When did you first notice you didn't have wifi? Did you do any mods around that same time?
Don't worry dude, we'll get this fixed.
xunholyx said:
You are not even close to being bricked. .
Click to expand...
Click to collapse
Yeah I don't know where these guys get their definition of "bricked" from. Phone still works but no wifi "BRICKED!!!". As far as I'm concerned a device is "bricked" if it's about as useful as a "brick" in other words, it ain't doing sh!t. You can only use it to keep the door from slamming shut, or as a paper weight.
Completely dead = Bricked
Can go into recovery/bootloader = Not even close to anything related to any "brick"
BerndM14 said:
Yeah I don't know where these guys get their definition of "bricked" from. Phone still works but no wifi "BRICKED!!!". As far as I'm concerned a device is "bricked" if it's about as useful as a "brick" in other words, it ain't doing sh!t. You can only use it to keep the door from slamming shut, or as a paper weight.
Completely dead = Bricked
Can go into recovery/bootloader = Not even close to anything related to any "brick"
Click to expand...
Click to collapse
Not rooted nothing custom. I am bone stock sprint htc one m8. It gave me a prompt to update sense then it stopped working
M1keILL said:
Not rooted nothing custom. I am bone stock sprint htc one m8. It gave me a prompt to update sense then it stopped working
Click to expand...
Click to collapse
That is super weird dude. I would call your service provider or HTC. If you call them on a landline, they can probably push a fix directly to your phone. If you don't have a landline, they will guide you through the steps to fix it.
If it is having issues when it is unmodded and because of an OTA, you don't want our advice. You would have to modify your phone and void your warranty.
There may be/probably is a solution that someone here has that will fix it, but your best bet with 100% stock is to go to the source for a fix.
Good luck buddy!
xunholyx said:
That is super weird dude. I would call your service provider or HTC. If you call them on a landline, they can probably push a fix directly to your phone. If you don't have a landline, they will guide you through the steps to fix it.
If it is having issues when it is unmodded and because of an OTA, you don't want our advice. You would have to modify your phone and void your warranty.
Good luck buddy!
Click to expand...
Click to collapse
Alright thanks i'll try tomorrow then
M1keILL said:
Alright thanks i'll try tomorrow then
Click to expand...
Click to collapse
Let me know how things go. You can quote me here (so I get a notification), or send me a PM. I'm interested in hearing about your results and the fix, in case anyone else on this forum comes across these same problems.
xunholyx said:
That is super weird dude.
If it is having issues when it is unmodded and because of an OTA, you don't want our advice. You would have to modify your phone and void your warranty.
!
Click to expand...
Click to collapse
I've seen a couple cases of OTA killing WiFi lately. Most of us are used to seeing broken WiFi as a result of flashing a custom ROM and outdated firmware, so yes its a bit odd to see it after an official OTA.
I agree, that aside from trying a factory reset, the OP shouldn't tinker with a phone that is stock and still on warranty. Just contact your warranty department for a repair/replacement.
---------- Post added at 11:30 AM ---------- Previous post was at 11:29 AM ----------
M1keILL said:
I already reset it through the soft ware then I did a Hard reset using the power button and still.
Click to expand...
Click to collapse
"Reset" or even "hard reset" is a bit vague. Did you do a factory reset to delete user data, or just rebooted the phone? Factory reset will sometimes clear up random bugs after an OTA.
Sprint has basically said that they don't know what's wrong with it and I need to send it to them.
M1keILL said:
Sprint has basically said that they don't know what's wrong with it and I need to send it to them.
Click to expand...
Click to collapse
For a stock device (not modded) if you've tried a factory reset, and the issue persists, they I would agree that warranty service is the best solution.

Screen issue after .90 update

Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
Click to expand...
Click to collapse
...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
Click to expand...
Click to collapse
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Click to expand...
Click to collapse
I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.

Categories

Resources