Got another m8 yesterday but the battery seems to have a problem because when it gets lowitll cut itself on and off repeatedly about every 5 mins or so. Luckily the phone is able to be fixed by htc for free, so my question is for those who sent in a repair before, when you sent your phone in did you receive the same phone or what looked like another m8? Asking because ive heard before that they just send out another phone instead of the one u sent in..
That more depends on what components are damaged, nowadays it's not viable to repair faulty components but to replace say the motherboard as a repaired board cannot be guaranteed to work 100% as a replacement board, it's as simple as that
Also....have you seen the physical size of SMT (Surface Mount Technology)? Tweezers and a soldering iron just don't stand a chance!
Sent from my HTC One_M8 using XDA Free mobile app
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Hi All,
Please can you help me. I bought a used HTC Desire a few weeks ago and was delighted with it - worked a treat and just like new. I then made the schoolboy error of taking it on a hiking trip - it rained like mad and a small amount of water got into the top of the case. Result - no power - phone won't start or anything.
I tried the rice method to dry it out and left it for 2 days - still no joy. I took the phone apart, noticed that at least one of the water indicators has been tripped (turned red). I rebuilt the phone, replaced the battery in case that was knackered - still no power.
Any ideas what I can do from here myself to fix the phone or eliminate what is preventing it from starting? I've been looking at repair companies - does anyone know of a good one? HTC warrently repair is out because of opened case/wateer indicator - and I bought the phone used.
Thanks,
Stewart
HTC will repair it but it could cost you. My desire is second hand and they repaired it for free but I didbt have water damage.
Sent from my HTC Desire using XDA App
as a phone technician you have basically damaged the solder connections PCB.finite resoldering is not cost efficient as process is general mass production.HTC will replace board £100+.
sorry for bad news
Sent from my HTC Desire using XDA App
believe it or not but condensation damage is actually far worse than a soaking.
Sent from my HTC Desire using XDA App
Update - I've brought the phone into a repairer (not HTC). They've had a look and found the problem, it appears in trying to dry the phone out I managed to break a power connector/terminal on the mainboard. They told me that they will order a new part from the Far-East and apart from that the phone is in pretty good condition. Only a small drop of water got in so maybe I'll be lucky...
...watch this space!
My sister dropped her HTC One X in the toilet for a couple of seconds. After a while it restarted itself, vibrating and showed her the HTC logo, then restarted again and kept on doing so until the battery was drained.
I cracked it open and dried it for two days but the bootloop is still present. I think the hardware is intact but maybe the software got broken somehow.
However it is possible to get into hboot but it soon restarts again.
I thought that maybe i could flash a RUU exe but all the RUU's i can find has radio 1.x but her radio is 2.x. How come?
Please, does anyone have any suggestions or personal experience?
Thanks!
I don't see how the software could get damaged by that. Does she have a nandroid backup?
Sent from my HTC One X
no, her phone is not rooted, it's completely stock.
It is possible to flash a RUU exe even though it's S-ON and everything, right?
Yes it's possible to flash an RUU (or you could just wipe data from recovery), but it will 99.99% be a hardware fault.
i see..
maybe we should send it for repair then.. We're thinking about claiming the guarantee, but i heard about a water damage indicator sticker as in this picture. It seems we dont have that sticker in the sim slot. It's nothing there, just the black wrapper thing. Any ideas about that?
Yup, there's something in the device that detects if the device is waterdamaged. You could always try to get it on the guarantee, but chances are small.
Sent from my HTC One X
There's more to water damage checking than a bit of colour changing paper. When water dries it leaves residue and corrosion on parts will start.
So, is it completely crazy to think that the software got burned due to water on the memory hardware?
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onesterud said:
So, is it completely crazy to think that the software got burned due to water on the memory hardware?
Click to expand...
Click to collapse
It's not crazy, but it is wishful thinking. A water damaged phone is usually beyond economical repair, if you send it to HTC, they'll likely charge you to send it back dead without looking at it.
Actually they don't charge for water damage (in the UK), and just send it straight back.
Well i live in sweden and we've got 1 year warranty from the reseller and 2-3 years from the manufacturer (HTC). We will try the reseller first, maybe they are a bit dumber than HTC.
The phone will be in a bag of rice for a couple of days to see if we can squeeze some more liquid out of it.
Thanks for the answers
Well, I live in Sweden also and are locked to 3. If I remember correctly, I have 2 years of warranty on my HOX at 3.
Sent from my HTC One X
Warranty usually counts for nothing when water damage is involved.
If your device is restarting itself even in the bootloader then you definitely have hardware problems
Sent from my HTC One X using xda app-developers app
I got my phone the other week and after 2 hours of using it I noticed a strange behaviour.... I had a horizontal band in the middle of the screen that would not response to touch.
Since then I contacted my carrier to send me a new one, and of course they delay me with all the madness of black friday and "Orange black week" but I should get a new phone sometimes next week.
In the meantime I noticed something, at some point the touchscreen woked, I started to question myself why does this happen? I read a few posts on the internet about this and tested some things for myself and I got the point where if I rub the phone against my wool coat the touchscreen would start working,although when it works it somehow overloads and no touch input is registered until I turn off and on the screen. Obviously when I rub it on my coat the touchscreen get electrostatically charged which somehow makes it's "wheels" turn.
This happens everytime I restart the phone and after some time of sitting idle.
This is really weird behaviour, I'm certain it's a hardware fault, can something be done, a final solution? Rather than constantly rubbing my phone on my coat? (it looks weird ).
Try recalibrate, in keyboard settings - advance or choose reset calibration.
I have dead spots at the sides, if I use a drawing app and try to draw a line from left to right of the screen, it don't actually go to the edges.
I'm kinda hoping its just a calibration problem that'll go away in a future update, if not I'll send it in.
It's kinda annoying not being able to skip flash video using the bottom slider/progress bar, first halve works, but then gets more difficult further than halfway.
Sent from my HTC One X
My dead spot looks like this. It s about 20% of screen setate.
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Did you try the calibrate option?
If it don't help then I guess its hardware and time for warranty maybe.
It helped me a little, but I still got small area's, smaller than before.
Sent from my HTC One X
Common hardware fault, there are many threads about it if you search
m3s_4ev3r said:
My dead spot looks like this. It s about 20% of screen setate.
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Click to expand...
Click to collapse
I got the exact same problem with an idevice earlier this year. Hardware fault nothing to do with calibration or software. Better send in for repair ASAP.
Sent from my HTC One X using xda app-developers app
bingbing88 said:
I got the exact same problem with an idevice earlier this year. Hardware fault nothing to do with calibration or software. Better send in for repair ASAP.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Yes, Wednesday I made a request for a new unit, should be here on Monday Tuesday, hopefully
This was mine after changing display. So I changed the display with another one, and now there are no problems. Got a refund for the defective one. The dead spot only occured 1 or 2 times in the week I had the faulty display.
Sent from my HTC One X using xda app-developers app
so I have exactly the same problem but it doesnt occure while its charging.when I unplug the charging cable,there is it ! any ideas ?
What should be the cost
Hi,
I have the same problem, is it worthwhile to send for repair, or I may buy a new one?
One is the expected cost of the repair of replacing the defected hardware?
here is my solution
nadne said:
Hi,
I have the same problem, is it worthwhile to send for repair, or I may buy a new one?
One is the expected cost of the repair of replacing the defected hardware?
Click to expand...
Click to collapse
put a piece of paper like the picture below. It fixed mine. Hope it fix yours.
Do you have any explanations why is it fixing it?
hi, have searched and searched on the forum but no real answer to my problem.
i dropped my htc one x and the glass cracked, so i sent it away to a supposed reputable firm (i didnt realise htc repaired phones aswell otherwise i would have sent it there)
anyway the lcd display and brightness worked perfectly, the company have replaced the screen and now the backlight no longer works and flickers when touched or cpu is being used.
they have said it is the display IC, and coil etc,
they say that this was caused by the phone being dropped, and not by them and they have charged me (they take payment before sending phone back), they initially took the phone back, and 3 weeks later they have decided to wash there hands of it, have put the phone back together shodily tell me i have to put up with the phone as it is, and refuse me a refund.
they acknowledge that the ic was fine before they took it apart, but blame it on the nature of the phone design as to why it now doesn't work.
i would post link to another forum explainingg the possible issue (has no explanation of cause though) and pics of the phone has been returned to me, but i can't because im a noob
Basicly the question is,
Who is at fault?
And how could the ic get shorted out,
The backlight flickering is likely to be poor installation of the new screen.
Again this is an old example I'm referring to here. I used to replace the screens on the Nokia n95 quite regularly.
You get the screen assembly and the ribbon cable which attached to the motherboard.
If the ribbon cable was not seated 100% perfectly I would get the exact same symptoms you are describing.
No backlight. Pressing down on the screen would either get it to flicker or come on for a while.
It shows a poor connection. I took the screen back out and repositioned the cable back in. Reassembled and then it was fine after
Sent from my HTC One X using xda app-developers app
sx_turbo said:
Basicly the question is,
Who is at fault?
And how could the ic get shorted out,
Click to expand...
Click to collapse
Hi mate did you managed to get this sorted I am having the exact trouble same issue with a company call Elite Phones and Computers.
They are saying that the IC shorted out and the only repair would have to be a replacement board.
sx_turbo said:
hi, have searched and searched on the forum but no real answer to my problem.
i dropped my htc one x and the glass cracked, so i sent it away to a supposed reputable firm (i didnt realise htc repaired phones aswell otherwise i would have sent it there)
anyway the lcd display and brightness worked perfectly, the company have replaced the screen and now the backlight no longer works and flickers when touched or cpu is being used.
they have said it is the display IC, and coil etc,
they say that this was caused by the phone being dropped, and not by them and they have charged me (they take payment before sending phone back), they initially took the phone back, and 3 weeks later they have decided to wash there hands of it, have put the phone back together shodily tell me i have to put up with the phone as it is, and refuse me a refund.
they acknowledge that the ic was fine before they took it apart, but blame it on the nature of the phone design as to why it now doesn't work.
i would post link to another forum explainingg the possible issue (has no explanation of cause though) and pics of the phone has been returned to me, but i can't because im a noob
Click to expand...
Click to collapse
had the same ..from now ill always send it to htc if something is broken again it costs the same i found out
As some of you remember I dropped my HOX last week causing screen brightness problem.
I just got a reply from the service saying that the main board and battery has to be replaced(fortuntely they said this will not cost me anything as the phone is on warranty... )))) )
Do you think they are right considering that the phone appart from the screen brightness problem was working just fine?
Yes - not sure why you are even questioning it considering you are getting a virtually new phone out of it.
LenAsh said:
Yes - not sure why you are even questioning it considering you are getting a virtually new phone out of it.
Click to expand...
Click to collapse
Just wondering because it doesnt seem very logic and it will take at least 2-3 weeks to fix as they have to order the main board.
Needless to say I am pretty happy with the service as they dont even try to charge me with anything.
They're unlikely to spend Warranty money doing unnecessary work, so just accept it.
You need to bear in mind, there are actually very few replaceable parts in these devices. There is the LCD, which tends to be basically one piece with everything sandwiched together (I know you can replace digitizers and surface glass separately, but the LCD unit comes as one pre-fab piece). There is the battery. And basically everything else is soldered to the mainboard.
Before one week they repleaced my HOX with new one. I have Black Screen of dead. They worked one month on the old phone and after 30 day they repleaced with new one and extend my warranty with 60 days. I am so happy naw with my new HOX. And this with stock rom and relocked bootloader. They did't say nothing for the relocked bootloader
Better be lucky to get a new battery on an old device.
I wish mine would have a new battery and not it's old, worn out one
My battery was worn out too so I cant say I am unhappy that I will be getting a new one and a new main board too.I do get that this is like getting a new phone but the wait to get it on my hands again is killing me.They said it will take max 3 weeks and that I might also get it next week.I do believe them...
Sent from my HTC Desire S using xda app-developers app
One more thing to
add is that all this is cost free and the screen was replaced on May again cost free although I had ruined it spilling alocohol on it.All in all only the cover will be left from the device I purchased last November.One question though I asked for the cover to be replaced with the white one accepting the cost but they declined....Why is that you think?
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