[Q] htc one x problems after screen repair - HTC One X

hi, have searched and searched on the forum but no real answer to my problem.
i dropped my htc one x and the glass cracked, so i sent it away to a supposed reputable firm (i didnt realise htc repaired phones aswell otherwise i would have sent it there)
anyway the lcd display and brightness worked perfectly, the company have replaced the screen and now the backlight no longer works and flickers when touched or cpu is being used.
they have said it is the display IC, and coil etc,
they say that this was caused by the phone being dropped, and not by them and they have charged me (they take payment before sending phone back), they initially took the phone back, and 3 weeks later they have decided to wash there hands of it, have put the phone back together shodily tell me i have to put up with the phone as it is, and refuse me a refund.
they acknowledge that the ic was fine before they took it apart, but blame it on the nature of the phone design as to why it now doesn't work.
i would post link to another forum explainingg the possible issue (has no explanation of cause though) and pics of the phone has been returned to me, but i can't because im a noob

Basicly the question is,
Who is at fault?
And how could the ic get shorted out,

The backlight flickering is likely to be poor installation of the new screen.
Again this is an old example I'm referring to here. I used to replace the screens on the Nokia n95 quite regularly.
You get the screen assembly and the ribbon cable which attached to the motherboard.
If the ribbon cable was not seated 100% perfectly I would get the exact same symptoms you are describing.
No backlight. Pressing down on the screen would either get it to flicker or come on for a while.
It shows a poor connection. I took the screen back out and repositioned the cable back in. Reassembled and then it was fine after
Sent from my HTC One X using xda app-developers app

sx_turbo said:
Basicly the question is,
Who is at fault?
And how could the ic get shorted out,
Click to expand...
Click to collapse
Hi mate did you managed to get this sorted I am having the exact trouble same issue with a company call Elite Phones and Computers.
They are saying that the IC shorted out and the only repair would have to be a replacement board.

sx_turbo said:
hi, have searched and searched on the forum but no real answer to my problem.
i dropped my htc one x and the glass cracked, so i sent it away to a supposed reputable firm (i didnt realise htc repaired phones aswell otherwise i would have sent it there)
anyway the lcd display and brightness worked perfectly, the company have replaced the screen and now the backlight no longer works and flickers when touched or cpu is being used.
they have said it is the display IC, and coil etc,
they say that this was caused by the phone being dropped, and not by them and they have charged me (they take payment before sending phone back), they initially took the phone back, and 3 weeks later they have decided to wash there hands of it, have put the phone back together shodily tell me i have to put up with the phone as it is, and refuse me a refund.
they acknowledge that the ic was fine before they took it apart, but blame it on the nature of the phone design as to why it now doesn't work.
i would post link to another forum explainingg the possible issue (has no explanation of cause though) and pics of the phone has been returned to me, but i can't because im a noob
Click to expand...
Click to collapse
had the same ..from now ill always send it to htc if something is broken again it costs the same i found out

Related

Replaced desire AMOLED screen - Still blank

After dropping my desire the screen had an obvious crack (no crack in the glass/digitiser) and displayed crazy colours from the crack, spreading across the screen over the course of the day until finally going completely blank.
Bought a new screen on ebay, same part number, same samsung AMOLED. Replaced today and the phone exhibits exactly the same behaviour. Switches on, digitiser works to the extent I can unlock and lock the phone, but screen is constant black. After a few switch on/offs the screen showed two green lines at the top and about half way down upon unlocking, that went away after another lock and unlock.
Pretty confident that the disassemble/assemble went ok and I didnt stress any flex connectors or similar... so have no idea what could still be wrong....
As I say, phone boots and can unlock/lock (makes the right noises etc) and is recognised by computer when plugged in.
Could using the phone until the screen completely stopped working have broken the controller or something?
Any input greatly appreciated.....
EDIT:
Just switched it on again, green line at top from keyboard lighting point, then the whole screen went blue on unlock. :S
This sound like a dying something, or maybe just bad contacts? Find it strange that unlocking has an effect....
Might be a bad connection or little shortcut?
Here is an official video on how to assemble and disassemble the device, http://forum.xda-developers.com/showthread.php?t=768535. Don't know if that helps but you can check if you did something wrong in the progress.
"..Bought a new screen on ebay.." Do not buy Chinese, buy the original.
ronijs19 said:
"..Bought a new screen on ebay.." Do not buy Chinese, buy the original.
Click to expand...
Click to collapse
Seeing as the part was shipped from my country and had the exact same markings and serial numbers as the part I removed, I dont think this is the issue.
Thanks for the video, will disassemble and clean all contacts later today.
Was mainly posting to see if people had heard of/experienced the same issue, trying to ascertain whether it could be a faulty replacement or if its possible to break the hardware that runs the screen.
A good fake can be hard to tell apart from an OEM part...
So the consensus is that its a fake replacement? Really? The screen seems identical in all markings and connectors, my only conclusion can be it came from the same factory. What market would there be in producing defective replicas of mobile phone components?
Anyway I have sent the screen back to the seller for a replacement.
Any response to my other questions? Is it possible to damage the hardware that drives the screen by using the phone with a dying screen to the point of blank display?
Reading through another thread: http://forum.xda-developers.com/showthread.php?t=933866
Post #6 suggests the rom on the phone could have an effect, is this the case?
Thanks for any input.
Rom couldn't be the issue if you've installed the exact same screen.
My guess would be a loose connector.
Sent from my HTC Desire using XDA Premium App
My desire lives!
Replacement screen worked just fine....
Thanks for everyones responses!
Can you post the link to the seller on ebay, from whom you bought the display?

The Cause Of Screen Flickering With A "Possible Solution"

Many One X owners, including me, has be having from display/screen issues that are quite annoying. And apparently, none has a definite answer as to what the main cause is. hTC has exchanged all those faulty devices, claiming it's a "hardware" issue...while in fact, it's their stupid back covers...i'll explain as we speak.
First, to know what screen/display problem i'm talking about, please refer to this Video.
Few days ago, i got my hands on a "Dead" One X...but i just refused that fact...because it just works! but no screen....screen is always blank....can touch it, go to dealer and make a phone call even. Sometimes the screen turned, sometimes, and it was like in the video, exactly like it.....so what's the problem?!
yesterday, i'll be honest, i got mad at this phone and held it with a tight grip...my finger happened to press just above something...and the screen turned on! worked great in fact! i was astonished! it just worked....but, oops, i turned off screen, then when wanting to turn it back on...blank...
I kept pushing on the back casing of the phone, trying to find the same place that made the screen turn back on...and viola, same place pressed on, screen back on.
Wanna know what's causing all of this?
Here you go:
Click me!
And those connectors Should be in good contact with this on the back cover
Click me too!
But you know, hTC ****ed this one up, just like it does on most devices with connectors on the back cover...*sigh*...like the sensation for example...
So what to do now?
i tried a bunch of things, and almost broke those connectors with a stupid thick aluminum foil on top of them...
also i tried bending them up, but that doesn't help either, as when the cover pushes them down, their shape will change and well...didn't work.
i also tried putting aluminum foil on the metal connectors on the actual cover...didn't help as well!
it seems only pushing on it from outside does the trick!!
i also tried pushing on the connectors together while the back casing is off, didn't work...as it seems there must be a triple connection...board, connectors, and cover...
I think the only solution would be with a new back casing? but...if hTC f****d it up with this one, wouldn't all back casing suck too?? or is this a manufacturing problem that the connectors are just short and won't connect well?!
here are pictures of how the phone turned on magically after pressing over that connector, and another of how the screen gets messed up when the, well, there's not a good connection...Thank you hTC!
Sample 1 Sample 2
Tomorrow i will buy a new back casing and report if that helped me or not.
I only came to this because i have no warranty...if you have warranty, please consider an exchange!
Oh, and finally, i was able to get into bootloader, first time i saw that screen! always has been blank!...pushing on the connector also did the trick.
Finally!
Soooo...comments?
If anyone has an idea on how to make the back casing come in better contact with those connectors, please let me know.
UPDATE
Hmm, why did you put this into Q&A?
what? in a bad mood and wanna bash me?
where should i put it then? as people with such problem would come ask here, am i right?
EDIT: lol, it's all good now ^^
arabology said:
what? in a bad mood and wanna bash me?
where should i put it then? as people with such problem would come ask here, am i right?
Click to expand...
Click to collapse
Well nah, would post it into General , as this was more like a guide. I wasn't bashing.. and not in a bad mood... If anything I bumped your thread up...
Also wanted to say that those contacts and that case seems to be f..cked up in general. As next to those you have the WIFI ones which in another thread, thats in General is shown how to fix...
My first comment was a compliment and you could clearly see I was smiling as I am on my avatar smiling. No reason to get defensive...
PAGOT said:
Well nah, would post it into General , as this was more like a guide. I wasn't bashing.. and not in a bad mood... If anything I bumped your thread up...
Also wanted to say that those contacts and that case seems to be f..cked up in general. As next to those you have the WIFI ones which in another thread, thats in General is shown how to fix...
My first comment was a compliment and you could clearly see I was smiling as I am on my avatar smiling. No reason to get defensive...
Click to expand...
Click to collapse
oh well...also WIFI connectors are bad?...no wonder SIII is flying and hTC is dying...
anyway, maybe a moderator can take this thread to the general forum, thanks for pointing those things out!
and sorry i seemed mean, but many, really, many users have nothing better to do but nag...trolls
thanks ^^
Soldering would fix this!
putting two round solders on the gold plates of the back cover. i will try that tomorrow. but i fear they would squash the connectors on the board? as that's what happened when i used two tiny balls of aluminum foil....one connector got squashed by it and i had to push it back up and play with it to make it look normal again.....hmmmm
arabology said:
Soldering would fix this!
putting two round solders on the gold plates of the back cover. i will try that tomorrow. but i fear they would squash the connectors on the board? as that's what happened when i used two tiny balls of aluminum foil....one connector got squashed by it and i had to push it back up and play with it to make it look notmal again.....hhhhh
Click to expand...
Click to collapse
Moved to general forum hope youll fix it bro...
So it is a hardware fault,would never guess that...in the general forum you have a topic with the name "wifi fault" give a look on that
Sent from my HTC One X using XDA
muamers said:
Moved to general forum hope youll fix it bro...
So it is a hardware fault,would never guess that...in the general forum you have a topic with the name "wifi fault" give a look on that
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
*nods* already took a look at that
will try the soldering...or connecting a wire between both connectors...one of those should work
arabology said:
*nods* already took a look at that
will try the soldering...or connecting a wire between both connectors...one of those should work
Click to expand...
Click to collapse
Like you guys would say: "inshallah" :d
Just dont rush with the opening and be carefull
Sent from my HTC One X using XDA
waw another fellow citizen
so before we go ahead and go
doooom gloooom htcccc suxxxxxxx
lets first affirm tons of people have no problems with their wifi and their screens
so yes those connectors issues whether screen or wifi are another forum of a manufacturing defect, things might not be perfectly aligned and hence the issue
the flickering issue your thread title suggests finding the source of, isnt related to this, 90% of the corruption we saw out of box on the HOX turned out to be software including the back-light flicker which HTC fixed by readjusting the LCD voltage
moving on to your question a new back cover might very well fix it unless the misalignment is on the board
but im wondering why is this pin related to the screen to begin with? the Sensation didn't have such a pin you could remove the back cover and the screen kept operating, also the disassemble photos that were posted for the HOX showed the board and screen running perfectly without the back cover
as for the stupid copper foil, make sure you don't loose it unless you are planning to make a bomb its added to distribute Tegra3 heat
arabology said:
*nods* already took a look at that
will try the soldering...or connecting a wire between both connectors...one of those should work
Click to expand...
Click to collapse
Before you do that, please check the WIFI thread. There was already one member that described that soldering or adding a wire might be possibly harmful in the long run.
Changing the electricity stuff, how its called, the resistance or something (for the antenna though)
I'm having the same damn issue (check the picture) and thanks to Arabology for the well explanation on the problem. what I did was to send my phone to the service center and they told me it will take 3 working days (today was just the 1st day) for the technician to diagnose the fault and decide whether to replace the device or to repair it.
given that its a well known defect - should I just demand an exchange for a new device just incase if they revert that they repaired my phone? because I am sure the chances for the problem to reoccur is high.
Also just so you know I purchased this phone only about 3 months ago in HTC roadshow launch of OneX in Malaysia. HTC needs to come out with really quality products otherwise they will loose all their customers to samsung & apple (I believe they already lost major % of their loyal customers to their rivals)
oh well hope to get a good news soon. will keep u guys posted.
Update:
well, My One X is just cursed, few days ago it feel off my hand and the screen got cracked. now i'm waiting for my local repair station to get hold of a One X digitizer.
ALSO, HUGE NEWS, seems i was wrong. it's not the connectors. it's the whole part where there is a copper kinda sheath over it...i guess that's where are the cores are plus the Nvidia Tegra chip??! turned out, when i push there, that the screen lights up. at first i thought it's the connector, coz that's the most reasonable right?
what could be wrong under that? well, that place can be taken off, there's a metal housing that can be lifted off....idk, nothing seems wrong there...but seriously, just a slight push lights up the screen! so now i'm using the oldest trick in the book, i put a wrapped paper at the back of the casing, just where it will push over the place i talked about, and now screen is always on....just this small push does the job!! no more flickering!
i repeat, it's not the connector nor the back casing.......only God and hTC knows what's going on...
i did further investigations and tried to relate the "push" to any connections that could be on the board from the other side, but after disassembling the phone, there does't seem to be anything on the other side of the board that needs that certain force to help the screen to light up....idk, this just boggles the mind.
...anyone has any clue?!?
BTW, phone is working great even with the cracked screen, playing Dark Meadow just fine
walker07 said:
I'm having the same damn issue (check the picture) and thanks to Arabology for the well explanation on the problem. what I did was to send my phone to the service center and they told me it will take 3 working days (today was just the 1st day) for the technician to diagnose the fault and decide whether to replace the device or to repair it.
given that its a well known defect - should I just demand an exchange for a new device just incase if they revert that they repaired my phone? because I am sure the chances for the problem to reoccur is high.
Also just so you know I purchased this phone only about 3 months ago in HTC roadshow launch of OneX in Malaysia. HTC needs to come out with really quality products otherwise they will loose all their customers to samsung & apple (I believe they already lost major % of their loyal customers to their rivals)
oh well hope to get a good news soon. will keep u guys posted.
Click to expand...
Click to collapse
i say you should demand an exchange. hopefully the device they'll give will be of a different tier of products that doesn't have that silly, unknown problem.
also, i'm pretty well sure that they won't repair your device. as i read many users regarding this issue, all of them got an exchange......seems pretty messed up. and i doubt my paper trick will hold long before this issue comes back
PAGOT said:
Before you do that, please check the WIFI thread. There was already one member that described that soldering or adding a wire might be possibly harmful in the long run.
Changing the electricity stuff, how its called, the resistance or something (for the antenna though)
Click to expand...
Click to collapse
now that i have a paper inside my back casing, i can see that my WIFI connection is not at it's best, because of the extra space it took. so i'll most probably solder all the connectors
arabology said:
Update:
what could be wrong under that? well, that place can be taken off, there's a metal housing that can be lifted off....idk, nothing seems wrong there...but seriously, just a slight push lights up the screen! so now i'm using the oldest trick in the book, i put a wrapped paper at the back of the casing, just where it will push over the place i talked about, and now screen is always on....just this small push does the job!! no more flickering!
i repeat, it's not the connector nor the back casing.......only God and hTC knows what's going on...
i did further investigations and tried to relate the "push" to any connections that could be on the board from the other side, but after disassembling the phone, there does't seem to be anything on the other side of the board that needs that certain force to help the screen to light up....idk, this just boggles the mind.
...anyone has any clue?!?
BTW, phone is working great even with the cracked screen, playing Dark Meadow just fine
Click to expand...
Click to collapse
there was some guy, who posted a youtube video of when he pushed a certain area of his screen (the front part), it would switch off!
It only did it when pushed in that area, it was literally like a second power button.
Sorry I don't know exactly what it was, just the fact that somebody else had a similar problem!
HTC repaired my phone as the screen was faulty, it had a yellow tint, when i sent it for repair it did have screen flickering, ever since its come back, with a new screen, i rooted it and also put in the NEW ARHD rom, 2.05.2 base or something, it has stopped flickering :fingers-crossed:
walker07 said:
I'm having the same damn issue (check the picture) and thanks to Arabology for the well explanation on the problem. what I did was to send my phone to the service center and they told me it will take 3 working days (today was just the 1st day) for the technician to diagnose the fault and decide whether to replace the device or to repair it.
given that its a well known defect - should I just demand an exchange for a new device just incase if they revert that they repaired my phone? because I am sure the chances for the problem to reoccur is high.
Also just so you know I purchased this phone only about 3 months ago in HTC roadshow launch of OneX in Malaysia. HTC needs to come out with really quality products otherwise they will loose all their customers to samsung & apple (I believe they already lost major % of their loyal customers to their rivals)
oh well hope to get a good news soon. will keep u guys posted.
Click to expand...
Click to collapse
Finally found someone with the exact same problem. I haven't been able to use my hox properly for weeks. Think I need to be sending back to HTC
Sent from my X10i using XDA
Finally I've got my OneX replaced with a new unit.:laugh: Hoping this will not have any sort of hardware faulty anymore.
interestingly. while waiting for my turn in the service center, I was just talking to a guy sitting and waiting beside me who came to report a problem with his OneX
and apparently its his 4th time visit to the service center. And all his previous 3 visits ended up with his OneX getting replaced each time....and each time with a different hardware issue (screen flickering / dead pixels / color faulty). Oh man....I thought the OneX was the best quality product from HTC.
and now I'm having a slight regret that I shud have just waited for another 2 more months and bought the SIII instead. God knows what other problems my OneX is going to come up with.
Hi
arabology said:
Update:
well, My One X is just cursed, few days ago it feel off my hand and the screen got cracked. now i'm waiting for my local repair station to get hold of a One X digitizer.
ALSO, HUGE NEWS, seems i was wrong. it's not the connectors. it's the whole part where there is a copper kinda sheath over it...i guess that's where are the cores are plus the Nvidia Tegra chip??! turned out, when i push there, that the screen lights up. at first i thought it's the connector, coz that's the most reasonable right?
what could be wrong under that? well, that place can be taken off, there's a metal housing that can be lifted off....idk, nothing seems wrong there...but seriously, just a slight push lights up the screen! so now i'm using the oldest trick in the book, i put a wrapped paper at the back of the casing, just where it will push over the place i talked about, and now screen is always on....just this small push does the job!! no more flickering!
i repeat, it's not the connector nor the back casing.......only God and hTC knows what's going on...
i did further investigations and tried to relate the "push" to any connections that could be on the board from the other side, but after disassembling the phone, there does't seem to be anything on the other side of the board that needs that certain force to help the screen to light up....idk, this just boggles the mind.
...anyone has any clue?!?
BTW, phone is working great even with the cracked screen, playing Dark Meadow just fine
Click to expand...
Click to collapse
Probably what's referred to as a dry joint or some other connection not connecting very well, not uncommon in electronics.
You need to get it repaired or replaced, simple as that. If it is a dry joint under one of the chips that use a ball grid array of solder points, you will never be able to sort that out yourself and it would be scrapped more than likely rather than a repair attempted for such a fault. To repair, it would need to go into a special over to heat it enough to melt the solder under the chip. Exerting pressure will just eventually make things worse as you can end up fracturing more of the soldered connections as there is little give to resist flexing.
Regards
Phil

What do repair companies look for to see if warranty is void on phones?

I have a HTC one X, got the black screen of death. I assumed it was a loose connection as the phone is sometimes dropped. I found a forum online mentioning that its the motherboard thats faulty.
I had the phone fixed by HTC after the LED screen was shattered, this cost me around 140 quid. They sent me a refurbished phone, I noticed the screen flickered under certain colours but assumed it was a driver issue. I updated the phone and found 2 updates and seemed fine after that.
Then few days back I put my phone down for couple hrs and come back to it to find the screen is black. Apparently is the video driver shorting or something.
HTC basically gave me faulty phone, thats how i see it, just wondering if I was to send it off what do they look for to see if the case has been opened. Hopefully I can seal it back and they might not notice?
I wanted to fix it myself initially, because I have data on my phone thats not backed up.
Also is the motherboard replacement under warranty or?
Hello.
If you open the phone, i would assume they can see its been opened before. This can be done in many ways. Some screws show signs of having been removed, and scratches on the top of the screws also indicates this.. Then there are the "warrenty if void" stickers across places you need to breach.
Do you plan on opening up the phone? From what you write you have not yet opened the (faulty) phone you got from them, as a replacement? If they gave you a faulty phone, they did not fix the issue with it (you still have issues), and then i believe it should be straight forward to return it. Simply telling them what you write here (got it, noticed wierd stuff, updated it and then it seemed fine, but now its dead). The phone never REALLY worked, after you got it back (refurbished = phone returned to HTC that they send out to other customers as "NEW" while its in fact "CLEANED AND AS-GOOD-AS-NEW" - right?)
My advice would be to NOT OPEN the phone, start by having them replace it. If THAT fails, you can resort to opening it yourself.
Kind Regards
TwinAdk
The problem was I was kinda impatient, and assumed it was a loose connection. Also I have data on the phone and was convinced I could fix it myself (have done other phones). I know when you send the phone off they get wiped before any work is done on them.
I have opened it, there was one screw at the top of the phone with a void print on it. I didn't scuff the screw and was put back in the exact same place.
There was no void stickers or tags to move, the only thing was the battery was stuck down to the base of the phone. It's now loose, i was hoping if i just stick that back and send it off they won't notice anything. There's no marks inside or outside of the phone, look new still.
AW: What do repair companies look for to see if warranty is void on phones?
Well I think there is no way to get a new phone, because you bought a refurbished phone. There is a warranty on refurbished phones, but I'm pretty sure that its nearly impossible to proof that it was their fault or already damaged when you got it.
Sent from my HTC One X using xda app-developers app
I bought the phone brand new from a phone company (in store), since then I've had the phone fixed 3 times. Twice was my fault, but the other fault was the touch screen buttons on the bottom of the phone. They were no longer responsive.
I basically shattered the LED screen, sent it off to HTC, paid 140 quid for repair and sent me this crappy refurbished phone back. This one had the flickering issues and eventually fried the motherboard. Something about shorting the video driver i read in another xda thread.

Phantom digitizer problem.

Well after owning my HTC One X for a year I noticed that I'm having a problem with the digitizer (touchscreen). On the lower quadrant of the screen there is a rectangular (invisible spot) where the digitizer doesn't work properly. Sometimes causes the screen/keyboard/unlock all by itself. Aka the Phantom digitizer. When the digitizer is acting up I can't activate any part of the touchscreen in that area either.
Although this problem doesn't happen all the time. Just periodically through the day and some days more than others.
I think it's because of a dirty power supply to the digitizer that causes this problem. You may have seen other threads of people plugging in there phone and not being able to use the touch screen. This is also due to a dirty power supply.
Example: when I plug my phone into the wall at work (which I know is a dirty power supply) it creates the exact same problem.
Could the voltages/battery/power supply cause these problems with the digitizer?
I'm looking to fix this without spending money on a new screen.
Edit 1
Possible causes:
Battery Connection issues
death grip (I have wi-fi issues) - testing now
Voltage issues - unlikely the problem now
dirty power supply
more if i can actually get some help
This is also similar to the One S button problem
Edit 2
Currently flashing 100% stock rom.
Sent from my HTC One X using xda app-developers app
Bump for more help pls.
Will post a picture of dead zone later tonight
Sent from my HTC One X using xda app-developers app
Bump cuz I really really need some help.
I was hoping for my device to last at least a year.
Sent from my HTC One X using xda app-developers app
Hi mate, I have to say that if I use an LG ac adapter my digitizer doesn't work properly... But as soon as I unplug it becames normal as always
matt95 said:
Hi mate, I have to say that if I use an LG ac adapter my digitizer doesn't work properly... But as soon as I unplug it becames normal as always
Click to expand...
Click to collapse
I know that's caused by a dirty power source. Sometimes old buildings outlets and crappy wall chargers cause this. My problem is even on battery. I think I either have a bad connection on the ribbon connection for the digitizer or a defective digitizer overall.
Sent from my HTC One X using xda app-developers app
same story
Tw1tchy said:
I know that's caused by a dirty power source. Sometimes old buildings outlets and crappy wall chargers cause this. My problem is even on battery. I think I either have a bad connection on the ribbon connection for the digitizer or a defective digitizer overall.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Hello sir.
I totally have the same problem. Can you please advise if you managed to fix it and how? Did you have to replace digitizer?
Thanks!
middleof said:
Hello sir.
I totally have the same problem. Can you please advise if you managed to fix it and how? Did you have to replace digitizer?
Thanks!
Click to expand...
Click to collapse
Yes it was the digitizer and I figured out the problem as well! The polycarbonate unibody is very flexable and over time when you stick your phone in your pocket, sit on it by accident, hold it too tightly etc. etc... Th polycarbonate and the gorilla glass flexes that could cause damaging the digitizer. Another problem is that it gets worse over time so some type of connection loss.
A new digitizer fixed the problem and it still works to this day. My friend bought it from me after I did the repair myself and put a new polycarbonate body on it. Decided to go with the black color this time. If your going to do the repair yourself try and remove the old digitizer from the LCD BEFORE your buy your parts. This is because you are likely to damage the LCD like I did so I bought the LCD and digitizer together making the installation much easier.
My new polycarbonate body is much more stiff too so hopefully the problem doesn't happen again and no more scratches on the device. Sold it for $450 and only paid $100 for the parts on ebay.
Tw1tchy said:
Yes it was the digitizer and I figured out the problem as well! The polycarbonate unibody is very flexable and over time when you stick your phone in your pocket, sit on it by accident, hold it too tightly etc. etc... Th polycarbonate and the gorilla glass flexes that could cause damaging the digitizer. Another problem is that it gets worse over time so some type of connection loss.
A new digitizer fixed the problem and it still works to this day. My friend bought it from me after I did the repair myself and put a new polycarbonate body on it. Decided to go with the black color this time. If your going to do the repair yourself try and remove the old digitizer from the LCD BEFORE your buy your parts. This is because you are likely to damage the LCD like I did so I bought the LCD and digitizer together making the installation much easier.
My new polycarbonate body is much more stiff too so hopefully the problem doesn't happen again and no more scratches on the device. Sold it for $450 and only paid $100 for the parts on ebay.
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Click to collapse
Thanks a lot Tw1tchy.
Indeed, this should be some sort of a connection problem because in some positions my phone has a higher chance of reaction than at others.
What is also curious is that this stuff started happening to me after latest ROM update (I'm on stock). I recall that the phone became really hot during the update and suspect that some sort of glue melting happened but I am no engineer so I'm going to a repair center tomorrow. Hopefully they can figure out what is causing the connection loss; if a replacement is needed I will probably have to pay $200 for everything
Sigh. This phone brought me so much unhappiness with HTC I already made a decision that this was my last HTC phone, next one is going to be new Nexus. Used to really like the company when I was using the Incredible S..
middleof said:
Thanks a lot Tw1tchy.
Indeed, this should be some sort of a connection problem because in some positions my phone has a higher chance of reaction than at others.
What is also curious is that this stuff started happening to me after latest ROM update (I'm on stock). I recall that the phone became really hot during the update and suspect that some sort of glue melting happened but I am no engineer so I'm going to a repair center tomorrow. Hopefully they can figure out what is causing the connection loss; if a replacement is needed I will probably have to pay $200 for everything
Sigh. This phone brought me so much unhappiness with HTC I already made a decision that this was my last HTC phone, next one is going to be new Nexus. Used to really like the company when I was using the Incredible S..
Click to expand...
Click to collapse
So I took it to a repair center. What is curious, they said it is not a digitizer problem at all. They say it's a factory fault and willingly made the issue appear by pressing some certain part of screen.
Now I don't know what to do - sell it and buy something new or do the repair (the cost is approximately the same).

sensors not working on htc one m8

is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
saiyansection said:
is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
Click to expand...
Click to collapse
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
avg2424 said:
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
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Click to collapse
light sensor,proximity sensor,G-sensor(which causes motion launch),camera flashlight all are not working when htc service center changed my phone's display.
are the sensors available only on the display part?, then they replaced display with fake one nd took money about 8500 INR
they are giving me **** reasons that phone was rooted, i told them there is no relation between display,sensors and ROOT.. i have lodged case against them will see what happens, HTC services in india are very very bad..
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
avg2424 said:
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
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Click to collapse
thanks for your reply, let forget the flashlight but what about light,proximity and G-sensor, even i had htc desire (old one) rooted from 6 years no sensor problem till
and this flagship phone one m8 giving problems :v
the Display material description is "FRU-SUB ASSY, LG DISPLAY,BLACK,LCD" which costs me for 8.5k i.e ($127.877) , even the phone i gave to htc service center which is authorised by HTC, i didnt tweaked phone it was S-ON, i didn't opened phone lol, i just told them to change display but now things are messed up, i did complaint and they took my phone for revision from last 2 weeks ,no phone calls from them nothing, all they telling are bull**** reasons and causes
can you please tell me where G-sensor is by searching or asking someone
even didnt tweaked any hardware part of my phone, the firmware was of HTC in my one m8 , what should be the problem ,? they really messed up with my phone.....i told them that i need replacement of phone(like apple do) , they are contradicting their statements too, they told me to change motherboard which costs around $245. what the hell
due to such poor service in india HTC need to improve their services or people will stop purchasing HTC in india
If they are authorized, call HTC directly. They can probably step in to help you
avg2424 said:
If they are authorized, call HTC directly. They can probably step in to help you
Click to expand...
Click to collapse
nope they dont know anything, they are technically illiterate man, i have called them thrice, they are telling that go to fastboot nd factory reset it, they are noob people,
i have lodged case against htc center, will see what happens tomorrow, they are not listening, its not time to talk and request them , its time to take action against them...
i actually fade up from 2-3 weeks for this phone, thanks for helping though
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
About not working sensors
tinclan said:
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
Click to expand...
Click to collapse
Hello folks, i think i solved this issue ... i have a htc m8, just like all of you .. I had a extra battery so i was like. okay its time to replace this one and use this "new" battery i have for this phone. I saw so many videos on internet about tearing it down ( i had exp opening stuff before) I did it without problems actually. When i finished, i found myself with no sensors at all... none of them .. after some hours of digging. I noticed that this problem came along "display replacement, and battery replacement" .. later i found that all the sensors are in the display itself.. Then i opened it again and swaped the old battery and make sure i did connect everything. When I finished, i find myself with the same problem.. and a new one.. my screen was blinking rapidly ... i was like, rlly bro ... so i opened it again for third time.. and this time i saw something i ignored before... every ribbon was protected with a special tape, which is metalic like in the upside, they lost its glue and became loose, so i glued with a soft glue them back in place, for what i know, they do a job, something with faraday cage .. after i secured every "Tape" of this... i closed back my phone and TADAHH... i recovered almost every sensor xD ... my gyroscope is kinda weird. takes sometime to respond.. but i will leave it like that. most important for me was the light sensor and proximity sensor which are working perfectly ... well guys, that was my experience with this phone.. for those who are brave enough to open this challenger phone.. pay attention to these details i said before, and maybe you will get your sensors back.... thanks for your time.. i just made an account to help with this issue

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