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Hello guys! I am creating this thread in order to ask someone who knows better than me.. if there is a way to make Vodafone (which is the carrier i bought the phone from.. although its not branded.. ) change or repair my phone because i have numerous scratches on the screen, even though i was taking the atmost care in order to have it in good shape.
I suppose the warranty doesnt cover screen nor case scratches so does anyone have an idea how can i pull this out?
Ofcourse Ill have to put the original ROM in order to bring back everything to stock stuff... but im mostly interested if there is a way to just replace the screen and maybe even the case to get rid of the scratches..
Any idea is appreciated.. Thank you in advance
*note* I have no idea wether this is legal or illegal and im sorry in advance if i provke any Mod wrath upon me.. i did this purely for informational puproses and how to get the most advantage out of my 1 year warranty..
Not a cat in hells chance of pulling that one off, it would be classed as wear and tear, this is why you should get a screen protector, they only cost a few pence well worth it in my opinion, once their on you dont even notice them.
had one but it peeled off and i didnt bother buying another one afterwards.. my bad.. but i guess ill just have to wait till dust comes under the screen in order to change it...
Hi all my girlfriend has(had) a DHD and it developed a problem where it wouldn't charge and couldn't even turn on with power cable plugged in. (flashing green indicator light)
Anyway she sent this obviously faulty phone off the htc and after a week got a phone call saying that the phone has water damage and they will do noting for her. When she rang them up they told her would she like them to dispose of it for her (WTF?) anyway she said that there is no way she could have damaged it with water and they said they will send proof that it has water damage (still waiting for this)
I'm guessing they are going to show a picture where one of those moisture stickers have changed colour and state that this means it has been damaged by water. I would be very interested to know if any of your phone water damage stickers have changed colour?
I have had a touch pro 2 and touch hd and I'm pretty sure one of them showed the moisture sticker had changed even though I had never got it wet and it worked fine for the year or so I had them.
Does anyone have any advice on forcing HTC to honour their warranty?
(oh she was told on the phone that a single drop of rain could cause this to happen !?! A phone that breaks after being hit by a single drop of rain doesn't sound like it is fit for purpose to me, what do you think?)
:=)
good luck (hope this works out positive for you both).
to the single drop of water: hope it doesnt. ;=) but with really bad luck, maybe possible on such a high end device. -> good luck once again
owned a defy before this, so hopefully i dont forget its not a defy anymore
btw. if u dont want a fragile phone, get a defy, if u wanna flash everything, stay with htc ;=) (bricked my defy :=/ on flashing)
I think your probably on to a lost cause with this, HTC are going to claim that as the stickers have changed colour it has been water damaged and refuse to honour any warranty claim.
If you are adamant that it has not been in contact with water, an option maybe to get an independent electrical engineer to assess the device and produce a report showing it has not been water damaged,which you could then use to force HTC to honour the warranty, the drawback with this is how sure are you of the source you purchased the DHD from? is it possible it had been exposed to water before you received it?
I don't know where I read this but apparently others have had this happen. The little sticker that indicates water damage can and does sometimes change color without direct contact with water.
I tried to Google but could not find it though sorry.
Sent from my Desire HD using XDA App
Following the problem I posted here weeks ago, I received news that my friend from the UK already received my order (3 pieces of slider flex) and that she sent it already. I'll be receiving it Tuesday next week.
Not that I don't trust SE Service Centers here in my country but the phone was just released last September here and I'm thinking their technicians might not be properly trained yet with ripping apart an Xperia Play. I'm just kinda worried they might screw up my phone when I let them install the slider flex.
So I ripped open my Play last week (I used to tear down K800's and K810's and successfully put them back) just to check the innards of my beautiful phone, and to my surprise I can't seem to properly put back the slider flex!!! So I technically tore it apart during the reinstallation (I don't care, besides it's getting replaced ).
I was just thinking, what if Service Centers here still don't know what they're doing and do the same mistake I did? Yes I ordered 3 pieces of the flex but I don't want them to be using them all up just because of their stupidity.
If you guys would be just so kind and show me a video how to properly reinstall the slider flex, it would be a real big help, REALLY! Not only will I save money for train fare to the nearest service center, I will also have saved labor costs and time as you know I am training for EMT and I have a very tight schedule.
I already watched a tear down video on YouTube but it doesn't help that much.
Thanks people!
Hoping to hear from you soon!
I really missed my Play... It's already a month since it broke. Please help a fellow get back to his ecstatic gaming days again!
A couple of things before i post a video..
1. Why did you try and do the repair yourself if you have no experience, you may have damaged something other then the slider flex and might as well get a new phone, what i would have done is returned the phone to the original place i purchased it from.
2. The Sony center where u live must have some quality control/expertise otherwise they wouldn't be working there, Are you still sure they can replace the slider flex for you even if you have voided the warranty by opening the phone?
3. If they damage the phone further when they try the repair, blame them and ask for a replacement or compensation. As it's an official part of Sony (I think so going by what your saying) this shouldn't be a problem.
There are a few disassembly videos on YouTube, this is the easiest to follow
http://www.youtube.com/watch?v=-3n5ZfkqhzE
The slider flex disassembly is at 3:00
Try this as well
http://www.xperiablog.net/2011/01/10/playstation-phone-xperia-play-completely-disassembled/
And I've linked a full disassembly guide
Before anything else I'd like to say thanks for the reply.
My answers:
1. I only wanted to peek inside it, not to really repair it. I may have no experience in repairing Xperia phones, but I have a lot of experience on the old Cyber-Shot line of phones from Sony Ericsson. I'm tried enough to know what may break, how delicate flex/ribbon cables can be, or what static electricity may cause to the device. A lot of people still owe me big time for repairing their Cyber-Shot phones.
Swear, my Play was back in shape after tearing it down, excluding the slider flex of course as I kinda did that intentionally. Like I said, besides it's going to be replaced.
2. Sony Ericsson Service Centers here in the Philippines, for your information, have received many criticizing blows from blogs and forums alike not only because some of their staff/personnel are pricks and assholes (including the women, REALLY!), but they sometimes do technical errors that worsen the condition of the phone. I remember one guy from the forum whose phone's condition worsened because SE technicians forgot to replace one part. He had to bring his phone all the way to our capital city and that's around a thousand kilometers from where he lives.
I would probably want to take the repair in my hands because if anything bad's going to happen, there's only myself to blame. Besides, I bought 3 slider flexes, just in case I break one.
3. I'd really let hell break loose if they break my phone, SWEAR!
PS: Regarding bringing back the phone to them, or about breaking the warranty when I opened it, that's a problem long disregarded. I live in the Philippines, and my Play was bought by my mom-in-law in Hong Kong when she was working there. So basically, the warranty is only honored in HK, and there's no way I'm going there anytime soon. I've got some (but not much) money to spend for repairs and collateral damage.
Again, thanks for the reply. I'll be checking those out.
Apparently, that video was the same one I used when I first opened my Play. The installation of the flex wasn't shown that much. Besides, when I opened my Play, the flex was folded in a position that obscures the proper fitting of the PCB, that's why I tore it. It's kinda weird.
The instructions from the Chinese website wasn't that helpful at all. They skipped many parts.
Additionally, I would like to know how do I disconnect the digitizer flex. I can't seem to successfully dislodge the S-like flex from the PCB.
narflynn619 said:
Apparently, that video was the same one I used when I first opened my Play. The installation of the flex wasn't shown that much. Besides, when I opened my Play, the flex was folded in a position that obscures the proper fitting of the PCB, that's why I tore it. It's kinda weird.
The instructions from the Chinese website wasn't that helpful at all. They skipped many parts.
Additionally, I would like to know how do I disconnect the digitizer flex. I can't seem to successfully dislodge the S-like flex from the PCB.
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It should be in the manual, it's an official repair manual for the phone just look through it carefully
thanks yet again ff7fan4eva, i skimmed through it last night and found what i was looking for..
I have been having documents like that (the pdf disassembly guide) since java days. So if it's an official repair manual (I doubt because the English in the manual sucks hahaha), do SE technicians use them for real? Then I might as well let SE guys here in my country repair my phone after all. Besides, when reading the manual you posted, I don't seem to have that conductive foam that covers the slider/hinge flex that needs to be replaced once detached.
So again, the question, could SE technicians be using these kinds of documents because they're official? I'm just worried technicians here aren't that well-versed yet on repairing a R800i since the phone was released here just a month ago. I don't want any more damage done to my phone anymore. I waited long enough just for the replacement of the hinge flex. I FRACKIN' MISS MY PHONE!!!!!!
the replacement parts haven't arrived yet, I'm freakin irritated! grrrr!!!!
anyway, are those parts from GUltek GENUINE? AS IN OEM????
I'm pretty sure there are trained NOT JUST BY WATCHING A YOUTUBE video that's why they are hired as service technicians.
better let them screw things up for you rather than you screw them yourself.. at least you can blame someone for not doing a good job )))
you should have consulted SE Center first and canvas for the pricing before tearing your phone apart.. they could have the parts your looking for all ORIGINAL and not BOOTLEG..
magkano lang LRT $0.50 bucks lang.. haha
my phone's back from the dead! with genuine parts from abroad installed by SE Glorietta! yey!
no parts yet here in the philippines, probably early next year they told me
@nygel8
yabang mo
Hey guys, my camera seems to have a random "blob" in the preview window as well as after the image is taken. I personally think its a spec of dust.. But i went to T-Mobile and they are warrantying it out.. I kinda dont wanna warranty it out as i get a stupid refurb device.. When mine is BRAND new and flawless. Screen protector ALL the time, otterbox case ALL the time.. Plus in my past, i never had luck with refurb devices..
My question is this, since i have the know how to take apart the device and "clean" the actual camera iris, i am wondering if samsung would be able to tell if the device has been taken apart just incase a bigger issue comes down the line where it will cost me too much to fix and warranty will cover it. I do have all the proper tools to dissassemble the device without leaving pry marks or screw marks. Thanks guys!
elesbb said:
Hey guys, my camera seems to have a random "blob" in the preview window as well as after the image is taken. I personally think its a spec of dust.. But i went to T-Mobile and they are warrantying it out.. I kinda dont wanna warranty it out as i get a stupid refurb device.. When mine is BRAND new and flawless. Screen protector ALL the time, otterbox case ALL the time.. Plus in my past, i never had luck with refurb devices..
My question is this, since i have the know how to take apart the device and "clean" the actual camera iris, i am wondering if samsung would be able to tell if the device has been taken apart just incase a bigger issue comes down the line where it will cost me too much to fix and warranty will cover it. I do have all the proper tools to dissassemble the device without leaving pry marks or screw marks. Thanks guys!
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they usually figure it out from the fairy dust that's left behind.
but seriously, how would they be able to find out it was taken apart until they have taken it apart themselves? will they leave a sock on the doorknob? you know how to take the device apart, shouldn't you know if there is a way? you are probably one out of 10,000 people that will read this that knows how or will take the time to actually "clean" the iris. if you know how to do THAT (?) you are better off doing any repairs yourself before bothering with warranty and getting a refurb. just my two cents
tony yayo said:
they usually figure it out from the fairy dust that's left behind.
but seriously, how would they be able to find out it was taken apart until they have taken it apart themselves? will they leave a sock on the doorknob? you know how to take the device apart, shouldn't you know if there is a way? you are probably one out of 10,000 people that will read this that knows how or will take the time to actually "clean" the iris. if you know how to do THAT (?) you are better off doing any repairs yourself before bothering with warranty and getting a refurb. just my two cents
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Thats what i thought.. And from my experience in my other devices (HD2, Touch Pro 2, Galaxy S2) i have seen screws that were covered by "Void" stickers where once you remove the "void" sticker it has "void" written where the sticker used to be.. Meaning well you guessed it, warranty now void.
I do enjoy warranty because i used to not have to pay a single cent for it, well now T-Mobile wants 20 bucks for shipping handling -.- (Seriously Tmo?) But somethings i do not enjoy taking apart.. Like say i dont know the EXACT issue, i would rather just get a refurb.. But i have the choice once the refurb gets here, i have seven days to send one of them back. If i do a once over of the device and figure its in worse condition than my current one, i'll fix the current one. Again im just hoping its as simple as dust on the iris..
Thanks for your reply though!!
Hi guys,
I have just damaged the screen on my HTC One V, the phone was find and dandy for its day, and I would still be running around with it, if I wasn't concerned that at any point it would implode with a total screen failure. I am currently thinking of getting this phone, and was wondering since you all own it, whether your happy with it, or if you think you should have gotten a different phone?
I;m pretty rough with phones so my main concern is will it stand up to me being a ruffian?
regards to you all
mcgi5sr2 said:
Hi guys,
I have just damaged the screen on my HTC One V, the phone was find and dandy for its day, and I would still be running around with it, if I wasn't concerned that at any point it would implode with a total screen failure. I am currently thinking of getting this phone, and was wondering since you all own it, whether your happy with it, or if you think you should have gotten a different phone?
I;m pretty rough with phones so my main concern is will it stand up to me being a ruffian?
regards to you all
Click to expand...
Click to collapse
i`m happy with my z1 compact .. battery friendly, awesome camera, best performance all times in a compact size, scored 34500 in antutu
but,
The ASF on the front screen scratches easely also the back cover, you need to put on the first day a case and some protection for the front size
If you want to know anything more accurate pls post..
Sorry for my english
adryanodej said:
i`m happy with my z1 compact .. battery friendly, awesome camera, best performance all times in a compact size, scored 34500 in antutu
but,
The ASF on the front screen scratches easely also the back cover, you need to put on the first day a case and some protection for the front size
If you want to know anything more accurate pls post..
Sorry for my english
Click to expand...
Click to collapse
Thanks man, one thing that worries me is the glass front and back, I've seen a lot of iphones with this all smashed, I guess a case is a must. Also I hear a lot of water proof horror stories, but I've read the threads here so am aware. One think I would like to know is how active the development scene is? Are there a lot of developers on board here, and is the community still buzzing? HOV community is gone :'(
mcgi5sr2 said:
Thanks man, one thing that worries me is the glass front and back, I've seen a lot of iphones with this all smashed, I guess a case is a must. Also I hear a lot of water proof horror stories, but I've read the threads here so am aware. One think I would like to know is how active the development scene is? Are there a lot of developers on board here, and is the community still buzzing? HOV community is gone :'(
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this phone has only a few months .. not yet to much developing but it has same specifications like z1 so basicaly almost anything works on z1 compact ..( z1 has active developers)
I don`t have any issue with waterproffing.., i buyed this phone to make pics under water (like pool for exemple) and works great..
and yeah , a good case it`s recomended for this phone, but the aluminium frame it`s very resistant
pewrsonaly i recomended this device for you if you wan a 4.3 inch display.. and it`s not small for you
Sony builds very good quality, durable phones. Aside from the flash bleed I had because of the plastic back (I replaced it with the glass one), it's been a great device thus far. There are some good case options... and those people with shattered I-phones, I would suspect, didn't protect the damn thing.
Mine died of hardware failure, had to be sent for repair 1 month after I bought it.
It's a nice device, but just hope it will never break as Sony's post-sale support is nothing short of appalling. They do not operate the repairs, but rely on a 3rd party in the UK and tracking for mine shows it as pending because the repair centre did not have motherboards in stock so it had to be sourced from abroad. Been in this state for 2 weeks now, and nothing but silence from Sony. Would have appreciated a replacement, like Apple does, but no.. so this is likely the last time I ever buy a Sony.
I've had mine for 3 months and am generally very happy with it. As has been said, it does scratch easily but I did drop it on a tiled floor and a few scratches were the worst of it. It's fast, has an excellent screen, good camera (average in 'Auto' mode) and the waterproofness has been tested successfully !
Battery life was superb but isn't as good with 4.4.2 IMHO - still not bad though. Can get a full day's use and still have 30% left
mcgi5sr2 said:
Hi guys,
I have just damaged the screen on my HTC One V, the phone was find and dandy for its day, and I would still be running around with it, if I wasn't concerned that at any point it would implode with a total screen failure. I am currently thinking of getting this phone, and was wondering since you all own it, whether your happy with it, or if you think you should have gotten a different phone?
I;m pretty rough with phones so my main concern is will it stand up to me being a ruffian?
regards to you all
Click to expand...
Click to collapse
This was obviously the phone that I really wanted and I totally love it
The perfect "phone" cause I don't consider anything over 4.5" a phone too big for me
You'd better by some screen guard for both front and back, also you could replace the plastic back with a glass one
And waterproof it sure is, as long as it is fresh water and the flaps are properly closed, if used in sea or pool, better wash with clean water later on
Overall a really good phone
Sent from my Xperia Z1 compact
The phone performs well but there are some issues, u should be aware of before buying..
Buying sony phones like almost getting lottery.. None knows whatvu will get inside..
1. Some devices are having flash bleed issue
2. There are two dusplay panels, AUO and JDI.. AUO is not as good as JDI
3. Many users are getting touch issues after some days of buying
4. Some members reported water leakage on their device..
But only point 2 and 3 is mostly annoying.. So if these two issues dont bother u, u can buy this phone.. The battery life is really awesome and performance is alsi awesome.. I am happy with this phone.. Just that touch problem making me worried..
Sent from my Xperia Z1 Compact (D5503)
See my thread about the touchscreen issues, one of the links in there links to a YouTube video showing the issue:
http://forum.xda-developers.com/showthread.php?t=2770293
Particularly annoying if you use swipe to unlock or swype text as sometimes it can take a few attempts for it to work. If I'd have known about this issue, I'd have waited until it was fixed before buying. Other than that it seems like a good phone, although only had it a week.
stu83 said:
See my thread about the touchscreen issues, one of the links in there links to a YouTube video showing the issue:
http://forum.xda-developers.com/showthread.php?t=2770293
Particularly annoying if you use swipe to unlock or swype text as sometimes it can take a few attempts for it to work. If I'd have known about this issue, I'd have waited until it was fixed before buying. Other than that it seems like a good phone, although only had it a week.
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Click to collapse
There is no fix because this is hardware issue.. If u r having this issue frequently, then go to service centre..
Sent from my Xperia Z1 Compact (D5503)
coolkoushik07 said:
There is no fix because this is hardware issue.. If u r having this issue frequently, then go to service centre..
Sent from my Xperia Z1 Compact (D5503)
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Click to collapse
Are you sure? Talk online is that a firmware update could fix it. Anyway, the place where I got it from is willing to replace it so hopefully I wont have this issue with the next one. Not holding my breath though as I imagine the replacement will be from the same batch since it's from the same place.
stu83 said:
Are you sure? Talk online is that a firmware update could fix it. Anyway, the place where I got it from is willing to replace it so hopefully I wont have this issue with the next one. Not holding my breath though as I imagine the replacement will be from the same batch since it's from the same place.
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Click to collapse
Who is confirming about software update? I must say he does not have enough experience in this regard.. And as I told none knows why this problem happens, this problem can happen again after replacing touch screen.. In my previous micromax, the problem started when I used to plug in and after some days it got worse and the problem started after unplugging too.. Btw I got same problem in my z1c just once when it was plugged in charger..
Sent from my Xperia Z1 Compact (D5503)
coolkoushik07 said:
The phone performs well but there are some issues, u should be aware of before buying..
Buying sony phones like almost getting lottery.. None knows whatvu will get inside..
1. Some devices are having flash bleed issue
2. There are two dusplay panels, AUO and JDI.. AUO is not as good as JDI
3. Many users are getting touch issues after some days of buying
4. Some members reported water leakage on their device..
But only point 2 and 3 is mostly annoying.. So if these two issues dont bother u, u can buy this phone.. The battery life is really awesome and performance is alsi awesome.. I am happy with this phone.. Just that touch problem making me worried..
Sent from my Xperia Z1 Compact (D5503)
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Click to collapse
The motherboard on mine gave up 1 month after purchase. Almost 3 weeks since I sent it to repair, and ZERO updates from Sony.
Appalling customer service. Sony never again.