Develop Bugs

Is it just me or does build quality suck?

I've just recieved my replacement for my first HTC desire which had a dead pixel near the top of the screen (wish i kept it, such a minor issue :S) - I got it replaced for a new HTC desire which arrived today, which hs dust under the screen right in the middle of it - a bigger problem.
2 Phones unlucky, and managed to convince TMobile CS to replacve it as opposed to repair, so, I'm getting yet another one tomorrow.
Has anyone recieved a faulty replaement for a faulty phone or is it just me? :S
First HTC phone, very very bad experience, feel like cancelling it :/ (then again miainly for Tmobiles partially ****e coverage)

Funny, mines the most solid phone I've ever had, and I'm a long time Nokia user.

I'm not denying its solid, but one most annoying issue on a phone like this is the screen, and to have a faulty screen twice sucks.
I'm also worried HTC are rushing out desires now, so build quality/batch testing is effected - another reason i regret just sending my old one off now grrrrr :S

I'm guessing you're an unlucky chap. My Desire is of excelent build quality, no dust whatsoever. The backside locks firmly to the body, covering the battery verry well.

Every product has stories of unlucky customers. For me the three HTCs ive had have been the best built and most reliable phones ive had.

Nelsaidi said:
I'm not denying its solid
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Well, it seems you're using the wrong wording. A dead pixel has nothing to do with build quality...they don't make the screens they buy them from a third party. Dust under the screen, again a rare occurrence that happens to the best devices. You had some back luck, but the consensus seems to be that you're an isolated incident.

Still asleep - but yeah, you're right, typically I'd use build quality to assess how solid it feels and its qualty, it does feel solid, not plasticy. However Dust does describe something not working correctly in the bulding process, but yeah - isolated - doubt a whole batch would have such an issue.
Trying to remember what word to use to describe my scenario
They say third time lucky, hopefully that one will work, since HTC desire is the ultiamte phone atm, and if i'm going to invest in a phone now might aswell invest it into an android. Failing that, might sell it on ebay or equivelant

There are worse things than dust that could get under the screen.
Imagine if the person assembling it, sneezed! :O

oh shiiiiiiii lol!

FloatingFatMan said:
There are worse things than dust that could get under the screen.
Imagine if the person assembling it, sneezed! :O
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Did that when putting on an Invisible Shield on my Creative M3 player...was angry for several months after that.

Funny, mines the most solid phone I've ever had, and I'm a long time Nokia user.
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Eh, exact same here with the addition that I'm a long time Sony /HTC user too. Very solid phone tis.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Nelsaidi said:
I've just recieved my replacement for my first HTC desire which had a dead pixel near the top of the screen (wish i kept it, such a minor issue :S) - I got it replaced for a new HTC desire which arrived today, which hs dust under the screen right in the middle of it - a bigger problem.
2 Phones unlucky, and managed to convince TMobile CS to replacve it as opposed to repair, so, I'm getting yet another one tomorrow.
Has anyone recieved a faulty replaement for a faulty phone or is it just me? :S
First HTC phone, very very bad experience, feel like cancelling it :/ (then again miainly for Tmobiles partially ****e coverage)
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Click to collapse
It's not just you, I've had exactly the same problems but the other way around. The first phone I received had dust under the screen, replaced it and now have a dead pixel. I however prefered the first one because I couldn't notice it as much.
I'm getting my third as well but they are CONSTANTLY out of stock. Both times I've received the phone I've asked to have it replaced within a few hours of receiving it (after charging and noticing the problem) and both times they've been out of stock for about a week afterwards (vodafone uk). I mean its good if there is lots of demand for this device but I just want to get one for myself that is fine out the box!
Like you said 3rd time lucky i hope!

Unlucky about that
I waited 2 weeks to get my first replaced, failing that the third you can send of to HTC for repairs, or ebay it and end up with a cheap contact.

It's you. Build quality is very good.

I find the build quality is not the best.
On front screen above the back/search button. I can see key back light coming out of a tinny hole, where the bottom part, the so called chin connects to the screen body. Then on the top left and bottom right of the battery cover. It doesn't seem to fit as tight as on top right and bottom left. I'd say that poor build quality.

I guess the word yous are looking for are "poor QC"
and when someone mentioned sneezing, I remember some article about some poor dude finding squished bug inside a screen on a vaio laptop LOL.

Pressing the screen

When I press my HOX screen at some pressure at the bottom it gives some color inside. Whether this is a problem?
Sent from my HTC One X using Tapatalk 2

Put some pressure on your monitor (Providing it's an LCD or similar). What do you see?

Why are you pressing a capacitive screen in the first place??

This is a problem, the glas should never touch the lcd.
And why press capacitive touchscreen? While playing games and caught up in the action? Since it is a tegra3 phone, chances are big

Just did a test . Whether the phone can withhold pressure inside the tight jeans and under the pillow while sleeping.
Sent from my HTC One X using Tapatalk 2

Get yourself a hot chick if u are that much into pressing..but please don't take it out on our lovely One X
Thread closed...
Sent from my Stunning White HTC One X

Techimplant said:
Get yourself a hot chick if u are that much into pressing..but please don't take it out on our lovely One X
Thread closed...
Sent from my Stunning White HTC One X
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just noticed that mine now as well has that creak on the left hand side..basically when i press the left hand side i can feel it not being in the right place and it makes a noise when i push it down..right side is fine. spoken with my carrier and they said they can not replace it they need to send it to get worked on...and then once i send it they get a quotation of £20 and if i accept then they will try and fix it..i declned that and said you must be joking. spoke to HTC and they said they can not replace it but send it in for repairs..i do not mind that as long as they do not charge me..but they said the carrier should replace it if i am getting dust under the screen...here is hoping..dissappointed..as i really like this phone and already spend like few bucks getting cases for this phone S3 looks more and more appealing now...

Goku80 said:
S3 looks more and more appealing now...
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And if you don't think it too is going to have its own set of anomalies and QC issues you're a tad naive. Go check out the GN forum, it's the last phone Samsung released. It's a great phone but far from perfect. As is the One X. And as will be the SGS3.

BarryH_GEG said:
And if you don't think it too is going to have its own set of anomalies and QC issues you're a tad naive. Go check out the GN forum, it's the last phone Samsung released. It's a great phone but far from perfect. As is the One X. And as will be the SGS3.
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s2 came out never had any issues with that Barry mate. Look i do not want to turn this into a flame war..We both know how it was last week. Nah after clearing my head now i have two options.
One i am waiting an answer from HTC till tomorrow afternoon they said whether they will replace it for me or send it for repairs. If they say they will replace it i have a winner. If they say they will send it for repairs then i will go with my network provider. At least if they fix it i know i shall not have the issues as it will come back brand new.
And the good thing i am covered by warranty as it is the stupid flex issue that everyone is facing..Damn thing creaks like hell when you press on it

fallenwout said:
This is a problem, the glas should never touch the lcd.
And why press capacitive touchscreen? While playing games and caught up in the action? Since it is a tegra3 phone, chances are big
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I thought there was meant to be no air gap between the glass and the One X screen!?!?

Goku80 said:
s2 came out never had any issues with that Barry mate.
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I had one of the first SGS2's sold in the UK. It was a train wreck. Here's a list of issues I can remember:
1) Devices overheating to the point they shut down
2) Huge color temperature variations in the displays
3) Wireless (both Wi-Fi and 3G) that was so screwed up Samsung was pushing out updates weekly
4) Fingerprints on the inside of the display
5) USB ports that released and got pushed up in to the phone
6) Flashing covering the camera lens from inside
7) Light showing through from the edges of the bezel
8) Bad headphone jacks
If you had one at launch you have either short or selective memory. After about two months all the QC issues went away and we all know how great a phone the SGS2 ended up being. I kept mine for eleven months; the longest I've ever kept a phone. The point being, no phone is immune from issues especially when they first come out.

BarryH_GEG said:
I had one of the first SGS2's sold in the UK. It was a train wreck. Here's a list of issues I can remember:
1) Devices overheating to the point they shut down
2) Huge color temperature variations in the displays
3) Wireless (both Wi-Fi and 3G) that was so screwed up Samsung was pushing out updates weekly
4) Fingerprints on the inside of the display
5) USB ports that released and got pushed up in to the phone
6) Flashing covering the camera lens from inside
7) Light showing through from the edges of the bezel
8) Bad headphone jacks
If you had one at launch you have either short or selective memory. After about two months all the QC issues went away and we all know how great a phone the SGS2 ended up being. I kept mine for eleven months; the longest I've ever kept a phone. The point being, no phone is immune from issues especially when they first come out.
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i must of been one of the lucky ones then well whatever happens if the phone does not get replaced or if i send it in and they can not fix the issue i will just stick a case on it and not flex the damn thing..but knowing it is there will bug me

Goku80 said:
i must of been one of the lucky ones then well whatever happens if the phone does not get replaced or if i send it in and they can not fix the issue i will just stick a case on it and not flex the damn thing..but knowing it is there will bug me
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If you think about it, the devices we're buying today are about 1000% more complicated than just two years ago. A lot more advanced crap is being pushed in to a smaller space. At the same time, what we're willing to pay at the high-end is kind of fixed so the manufacturers have to juggle all of that while putting out phones at twice the frequency. My biggest ***** with all of them is the obvious lack of testing that takes place. I can forgive some of the QC issues (provided they go away eventually) but the flickering thing is kind of hard to overlook. As was the GN 2G radio problem. Alas, I think it's going to get worse before it gets better. It'll be interesting to see how Samsung fares with the SGS3. People's expectations are so high I think it'll be hard to meet them.

BarryH_GEG said:
Alas, I think it's going to get worse before it gets better. It'll be interesting to see how Samsung fares with the SGS3. People's expectations are so high I think it'll be hard to meet them.
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Spot on mate spot on. What would you advise to do mate? I mean phone is fully functional and nothing wrong with it. It is just that gap on the left hand side which is not really visible unless you really look at it and then when you press hard on the left you can feel the phone creaking and trying to adjust the shell to get in place.

Z1C Screen Cracked by itself

Hi guys this is bad time for me, i got a hairline crack in my touch screen, i don't know how, now half of the screens touch is not working,
What should i do, i am very sad as i buyied it by my this years saving, pls help
Sent from my D5503 using XDA Free mobile app

Well....
Send it in for repair?
This should be a warranty issue. No software issue so theres nothing we can do here

Will they charge for it, its only 6 months old
Sent from my D5503 using XDA Free mobile app

Anybody else had this here? As i searched for this and got many users reporting this hairline crack in the touch screen
Sent from my D5503 using XDA Free mobile app

If you did not cause it by like smashing it against a wall on purpose they will not charge you.
Thats what a warranty is there for.
If you want to make sure, just ask in your shop / email your shop and ask them.

I think some stocks got QC problem, especially some early stocks. This usually happen on all Sony flagship phones, so better not to buy any new model immediately.... lol

I actually work for a phone company in Australia and had someone come in with this issue. TBH physical damage is defined by a cracked screen and no matter how many times you say you didn't do it the outcome will be the same (if only you knew the stories ive heard). Unless Sony publicly admits fault then any repair centre will charge for physical damage. I advised my customer to speak to Sony directly to get a case open and to send the handset directly to Sony repair once they say they will fix it.

That sounds like complete bs from Sony right there. I hope everybody who experiences this will get a proper repair.
Good luck!

I got the same issue in Poland with my Z1C !!!
official answer from sony service:
"Nazwa urządzenia:Sony D5503 /Z1 Compact/ Black
Powód wyceny: Mechaniczne uszkodzenie wyświetlacza, np na skutek zgniecenia, upadku itp. -nie podlega gwarancji!"
***TRANSLATED***
Product Name: Sony D5503 / Z1 Compact / Black
Reason for valuation: Mechanical damage of the display, for example, as a result of being crushed, falling etc. -not covered by the warranty!

Hello @constantine243,
I'm so sorry to hear that your phone got a cracked screen.
This issue have been seen on other Xperia devices too, such as Xperia Z1, Z and Z2. Usually these types of issues are caused by a construction fault, which causes a lot of pressure on the glass which can cause the screen to shatter.
This should however be covered by warranty, but you might have to argue a bit as there is a lot of customers who lie about cracked screens.
I hope this issue gets resolved, and have a good day,
GethPrime

constantine243 said:
Anybody else had this here? As i searched for this and got many users reporting this hairline crack in the touch screen
Sent from my D5503 using XDA Free mobile app
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I had a similar issue which was caused by physical damage, but the touch stopped working for me as well. A friend had a similar issue, also with a Z1C.

It's not Sony's fault for a few cracked screens here and there.It's your own carelessness in 99.99% of the times if this were to happen to you.

That's not true and a very uneducated, inflammatory opinion.

marsx1984 said:
It's not Sony's fault for a few cracked screens here and there.It's your own carelessness in 99.99% of the times if this were to happen to you.
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It's then user fault when Sony's thermal throttle is not working as it's supposed to causing internal temperature to raise too high?
As most materials expand on high temps especially battery, then it's no wonder they push the glass screen from inside resulting sudden crack.
The phone gets really hot in poor coverage areas and doesn't stop searching until it finds good signal. So this theory imo bases some truth.
It's better for Sony and worse for customer to put all cracked screens on USER FAULT.
Cause if they admit this problem, then they are forced to replace thousands of screens and they really can't tell if it was actually caused by accident or by phones overheating.
There is no solution for this problem because the design is flawed.
Bonus: Or just wear it in your back pocket.

First I would like to point out that I am only talking about the Z1 Compact and not the Z1 or Z2 or any other Sony phone.
If you really think that was the reason for a few cracked screens we would see a LOT more people reporting this , just like it was with the flash bleed . Now that was a big design flaw. An other design flaw is the water proofing : again on this front you see a lot o people complaining...
I have searched for people that reported this problem for the Z1 compact and I could only find 2 people (the OP of this thread and one in the comment section of this article )
P.S. @Iruwen : I fail to see what you added to this conversation

More than your baseless accusations against everybody (ok, against 99,99% of everybody). While there are of course people lying about what happened, this is not a typical issue of the Z1 Compact but of tempered glass in general which is under extreme internal pressure and may crack under rare occasions. And even if additional external pressure was applied, e.g. by sitting on it, it shouldn't crack.
I don't like your aggressive attitude. Sony doesn't need a White Knight here.

Thankz for the response, i am collecting all comments on various forums about users problem, and will make a case file and then visit the sony service center hope they understand, the crack is not visible from the from but at tilting angles
Sent from my D5503 using XDA Free mobile app

At least we agree it's not a Z1 Compact problem...
"And even if additional external pressure was applied, e.g. by sitting on it, it shouldn't crack." -> no warranty would ever cover that crack if you tell the truth about how it happened. I think you really need to re-evaluate your expectations of mobile phones.

Are you here for trolling on my problem, oh pls that happened by itself, i'll post the photos
Sent from my D5503 using XDA Free mobile app

constantine243 said:
Thankz for the response, i am collecting all comments on various forums about users problem, and will make a case file and then visit the sony service center hope they understand, the crack is not visible from the from but at tilting angles
Sent from my D5503 using XDA Free mobile app
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I agree wid ur problem...
This is a problem which i have seen only in the z series...and only reason i didnt went for z1 instead of n5,... I hope u get repair under warranty for it.

Broken Display without physical contact?

I have had my p2 for about 3 weeks and was quite happy until now.
just out of nowhere i noticed on the bottom right corner of my front display panel that there is a crack.
i investigated around the corners and found that everything else is basically like new, no bump, dent scratch whatsoever, i am also protecting the phone quite much and haven't had any sort of "accident"
there's at least one user in another forum who reports his phone has gotten a cracked display because of sunlight / heat issues, while the weather gets better it hasn't been exposed to any extraordinary direct sunlight, so i am really bothered if this is caused by manfacture / quality issues and i am looking to resolve it with amazon where i got it.
other than that it's fully functional and i am super annoyed to go though the process of getting things worked out / fixed / replaced / returned....
german forum with another guy who has even servere cracked screen due to as he claim temperature differences
https://www.computerbase.de/forum/showthread.php?t=1670399
anyone knows something?

well this is a bit worrying ill try to keep mine out of the direct sun thanks.

I had a nightmare last night that I picked my phone up and the whole screen was completely shattered!

p2 is already on it's way for customer service from amazon, will see what they will do.

I wonder how widespread this problem is. I just ordered a P2 myself & this has me a bit worried. I am dealing with touchscreen issues on my current phone, a Sony Xperia Z3 Compact. The upper part of the touchscreen doesn't work at all and the back/home buttons only work if I put the phone in glove mode and press several times. I didn't want to spend a bunch of money on a new phone and the battery life impressed me on the P2. .

Haven't had any issues with my device since purchasing it a month ago.. Would never put any device in direct sunlight no matter which device. Especially if a device has glass on one or both sides. Saw a bend test and this device is really really tough to damage. Plus this device does not heat up since its 10nm Snapdragon Chipset makes it so. If this phone is defective.. then should the P1 and any phone that has all glass or the 2.5 glass shape form. So any one with that problem should contact the proper place where they purchased the device or the Lenovo manufacturer. Only suggestion is to purchase the 'shockproof case' to prevent any stress on the phones surface.
Had an Xperia Z ways back and the power button stopped working.. but it was due to water damage.. even though it is mostly waterproof.. Xperia phones are tough phones too.. and it has glass on both sides.

Worrying indeed, let us know what support says.
I must say the screen on mine has the occasional sensitiviy issue in the bottom part. Not sure if it's due to the "removable" navigation buttons or to the "hardness" of the glass, but it was definitely not like that on my Moto G4.
Also it seems some earlier P2 models had a bottom part that was "sloping" ?

Wmateria said:
Haven't had any issues with my device since purchasing it a month ago.. Would never put any device in direct sunlight no matter which device. Especially if a device has glass on one or both sides. Saw a bend test and this device is really really tough to damage. Plus this device does not heat up since its 10nm Snapdragon Chipset makes it so. If this phone is defective.. then should the P1 and any phone that has all glass or the 2.5 glass shape form. So any one with that problem should contact the proper place where they purchased the device or the Lenovo manufacturer. Only suggestion is to purchase the 'shockproof case' to prevent any stress on the phones surface.
Had an Xperia Z ways back and the power button stopped working.. but it was due to water damage.. even though it is mostly waterproof.. Xperia phones are tough phones too.. and it has glass on both sides.
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sunlight yea,... i am also not doing that, but for example when i were to use my other phone ( which was about to be replaced with p2 ) in situations like car gps navigation it's facing heavy usage AND is explosed to direct sunlight ( at least the back-side it is ) which makes my phone (honor 7 right now) pretty hot ... and this is just a very normal use case scenario... since the p2 is already received by amazon i cannot try out to see if there is any heat issues like that...
webvan said:
Worrying indeed, let us know what support says.
I must say the screen on mine has the occasional sensitiviy issue in the bottom part. Not sure if it's due to the "removable" navigation buttons or to the "hardness" of the glass, but it was definitely not like that on my Moto G4.
Also it seems some earlier P2 models had a bottom part that was "sloping" ?
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i haven't gotten any email from amazon however in my p2 order it says the device has been received and it'll take 2-3 days until they charge back money. i assume that will happen and i will report back. but there hasn't been any communication on their side.

endrancer said:
sunlight yea,... i am also not doing that, but for example when i were to use my other phone ( which was about to be replaced with p2 ) in situations like car gps navigation it's facing heavy usage AND is explosed to direct sunlight ( at least the back-side it is ) which makes my phone (honor 7 right now) pretty hot ... and this is just a very normal use case scenario... since the p2 is already received by amazon i cannot try out to see if there is any heat issues like that...
i haven't gotten any email from amazon however in my p2 order it says the device has been received and it'll take 2-3 days until they charge back money. i assume that will happen and i will report back. but there hasn't been any communication on their side.
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Yeah sunlight heat is not a devices friend and it can damage for sure if the requirement is met since heat expands. You should be fine, returns take a bit and the return transaction.

doesn't give a p2 back unfortunatly ... well to be honest i had the option to select replacement. but well. this is the very first device i had an display issue so that's that.
on the other hand i was reaaaallly reallly disappointed to see the ultra battery mode switch not being usuable as it disabled accessable app settings (tasker greenify etc pp) and those 14 days unlock being a pain... and no active development for a device "this new" .... being a phone for 230 € new on that deal it was a real bombshell
never say never that's it for the p2 for now, receiving a xiaomi note 4 very soon and will see how that performs

endrancer said:
doesn't give a p2 back unfortunatly ... well to be honest i had the option to select replacement. but well. this is the very first device i had an display issue so that's that.
on the other hand i was reaaaallly reallly disappointed to see the ultra battery mode switch not being usuable as it disabled accessable app settings (tasker greenify etc pp) and those 14 days unlock being a pain... and no active development for a device "this new" .... being a phone for 230 € new on that deal it was a real bombshell
never say never that's it for the p2 for now, receiving a xiaomi note 4 very soon and will see how that performs
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Understandable, am still on Stock Nougat for now. Good luck with the Xiaomi.

I'm just curious but was the phone charging when the crack became apparent?

Xperia XA1 Touch on the edge of display not working properly

I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.

heinthetaung123 said:
I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
Click to expand...
Click to collapse
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Sent from my Sony Xperia XA1 using XDA Labs

Ticklefish said:
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
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It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:

heinthetaung123 said:
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
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Click to collapse
Hi there. I see that you are using an XA1, can I ask you something? Would you be so kind to share its stock wallpapers from its system files please? I know this is not related to your topic but I'm just so desperate to have them...:crying:

I have no Issues with my touch screen. Although when I bought a new cheap screen protector off ebay I am finding sometimes it becomes "unresponsive" (in the corners the screen protector "lifts up" due to the curved glass of the phone and starts collects dust/grime).
Removing the screen protector fixes the issue. Do you have a screen protector?
Another option would be to go into: Settings - About phone - Diagnostics to test the screen. you can tap/ swipe anywhere on the screen and it will give you feedback on if it registered the tap or not. Lets us know!

I also experienced this issue but after switching from Swiftkey keyboard to G-Board and it seems that the issue went away so I doubt it is a hardware issue.

I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.

ross23 said:
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
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That's got to be hardware. I reckon your digitizer is faulty. You should be able to return it to the retailer for a replacement. Or get Sony to do it for free.
Sent from my Sony Xperia XA1 using XDA Labs

I have same problem and go to sony care 3 days. Everything work perfectly

I want to give a summary of my story here.
I bought two xperia xa1 about a month ago. Both phones are having touchscreen issue within a week (edges of the screen are not sensitive). I sent to local service center in Singapore.
Now I have got my phones back. They replaced the screen for both phones and they are working fine so far.
Thanks to Sony, my new phones become refurbished phones just after being bought.
I feel like I bought refurbished phones with premium price.

It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.

karandpr said:
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
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I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.

ross23 said:
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
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Click to collapse
This is not the first time ,when a batch of devices faced an issue .AFAIK, Xperia Z has a lot with yellow tint. Also one another phone with really fragile speaker.
This might be issue with one particular batch , which might have escaped while testing.
Or issue with display vendor.
Otherwise a solid device.

You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk

Yes. I too had the same issue. Did a screen and touch replacement under warranty. Working well

@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.

furankuM2 said:
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Click to expand...
Click to collapse
You can resize the keyboard to "deal" with the issue. But keep in mind that this touch screen issue affect all other apps too. Games and stuff. I personally don't think it is possible to use a phone with a defecting touch screen for long.

karandpr said:
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I am currently using the Zuslab 3D curved tempered glass screen protector I bought off ebay.
Its good, it does cover the whole screen, including the curved edges of the phone, however, it only has adhesive around the edges of the screen protector, not in the middle. So the middle of the screen does feel a little "hollow" as it an air bubble and not adhesive.

karandpr said:
@[email protected]
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I'm just using a thin plastic one I bought from Amazon for a couple of bucks. It's really just to provide a bit of scratch protection. I'm using a proper case to protect the actual phone.
Sent from my Sony Xperia XA1 using XDA Labs

Maybe the touch issue is a software problem. A few hours ago someone on gsmarena said the problem was resolved with latest software update! (in the XA1 discussion).