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Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
DarkyHero said:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
Click to expand...
Click to collapse
Have you tried plugging it in to a wall charger for a day or so?
Stefan0vic said:
Have you tried plugging it in to a wall charger for a day or so?
Click to expand...
Click to collapse
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
DarkyHero said:
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
I'm hoping for a blast of life. I once thought I hardbricked mine, I left it in the wall charger and it booted up in the bootloader after being in the charger for a day. Reflashed my rom and boot.img and never have i had problems. I suggest trying to boot the phone up after a day or so, if this will not work try and charge it again and acces the bootloader right away. If you can access the bootloader you can flash custom software. Does the red LED show if you charge it? Can't you acces the bootloader at all?
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
DarkyHero said:
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
Click to expand...
Click to collapse
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Possible fix
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Stefan0vic said:
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
Click to expand...
Click to collapse
Thanks, when you say it booted to bootloader, do you mean you had to press some button combination and it went into bootloader mode or did you wake up and your phone just happened to be in bootloader mode?
Also, would opening up the phone void the warranty? Because, if so, I'm not sure I will be able to get a replacement.
Thanks,
~DarkyHero
hf_onyx said:
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks, what exactly is a JTAG repair?
Thanks,
~DarkyHero
Mantenner said:
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Click to expand...
Click to collapse
Thanks, I'll leave my phone plugged in to my laptop and come back to it in a few hours.
Which problem would your solution be fixing? Would it be trying to fix the battery? Because, apparently, the problem with my phone is the dead motherboard
Thanks,
~DarkyHero
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Mantenner said:
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Click to expand...
Click to collapse
'Barging'? But surely fixing the battery wouldn't fix the motherboard?
Sorry, I'm slightly confused, please could you explain?
Thanks,
~DarkyHero
Sorry I meant charging. I found it hard to believe that your motherboard was the problem, but if you're sure that's the issue then don't bother trying my suggestion. That really sucks man, how'd it happen?
Sent from my Lenovo A820 using xda app-developers app
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
nogotaclue said:
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
Click to expand...
Click to collapse
Yes, thank you so much, you are the first person to pick up on that!
I did leave my phone plugged into my laptop for a few hours, but no red charging LED. I also left my phone plugged into the wall charger overnight, but also no red charging LED. Does this confirm my fear that my motherboard is completely dead?
The guy I went to seemed reasonable, but he didn't seem 100% reliable. He didn't have a manual of the HTC One X up on his computer screen or anywhere, he just went straight in, although it might just be me being the skeptical one. I would say I don't completely trust him, so should I go to another cheap repair shop in the UK or just send it to Three and hope they don't notice the phone has already been opened?
Thanks,
~DarkEddy
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
nogotaclue said:
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
Click to expand...
Click to collapse
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Tigerlight said:
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Click to expand...
Click to collapse
I suppose I should have continued in the other thread, I just thought my post was a bit cumbersome and overloaded with excess information.
Three did send me a refurbished phone when they weren't able to repair my previous HTC One X, but I'm pretty sure they would have tidied up the internals as well (adding their seals)??? They even sent it to me with some blue plastic tape covering the back and sides of the phone.
I could try going to HTC directly, but I suppose it would be more complicated than just asking Three, so I'll do what you said and hope for the best
Thanks,
~DarkEddy
Hi,
my battery ran very low (~2%), and I put it in a car charger, and used it for a call. I've heard of car chargers or combination of different cables etc. causing problems, but I think I can rule out a burned out motherboard, as the phone was functioning for the call and a text was sent after.
About 5 min after I took it out of the car charger (got home) I noticed that the capacitive buttons were lit. I tried turning the phone screen on, nothing happened. So I held down the power button for 20 seconds or so, again nothing. Then I held down the power button and volume down, and it went into recovery (twrp)
Not sure why I did this, but I wiped the cache and dalvik cache, and hit reboot system. Now at this point I don't know if the battery died, or if it tried to reboot and didn't work. Either way, it is now dead
I have tried the following;
Hold power button, no response
Hold power button, and volume down, no response
Hold power button, volume down and volume up, no response
Left charger plugged in for an hour, no response
There is no led light on when the charger is plugged in
I have tried connecting to a pc, it makes the 'new device connected' sound, and soon after, the disconnect sound. Windows states that the usb device is not recognised.
Any ideas?
Forgot to mention I'm on Slimrom 4.2.2 build 8 official
Is it true that the phone can't be charged while in TWRP?
Any help would be appreciated, I need to flash KK!!
Shameless bump
I have tried the script to get the phone to charge/ get battery voltage here;
http://www.hackmyandroid.com/comprehensive-guide-on-unbricking-the-htc-one-x/4216
Also, I have read that there could be a script to get the phone to charge, post #4 here mentions that;
http://forums.androidcentral.com/htc-one-x/300271-htc-one-x-will-not-turn.html
Can anyone pls help with this script mentioned in post #4??
I've rooted/ custom rom'd about 9 phones, I can't believe that it can be bricked by losing battery power while in recovery... nothing has ever gone wrong like this, please help!!
Try leaving it charging for ~24 hours
Try unplugging the battery from the motherboard and plugging it back in, if not get a new battery HOX is only about 5 pounds or you can upgrade to a HOX+ battery for about 20 pounds.
tried charging overnight ~12 hrs, no joy, but thanks
I have it opened up now, so might try disonnecting and re-connecting battery, thanks
I have been speaking to the team at TWRP on irc chat. Somebody suggested to strip USB cable back and connect bare wires to terminals of battery to see if it will charge. Will this cause problems as USB is ~5v and the battery is 3.7v??
msc125 said:
tried charging overnight ~12 hrs, no joy, but thanks
I have it opened up now, so might try disonnecting and re-connecting battery, thanks
I have been speaking to the team at TWRP on irc chat. Somebody suggested to strip USB cable back and connect bare wires to terminals of battery to see if it will charge. Will this cause problems as USB is ~5v and the battery is 3.7v??
Click to expand...
Click to collapse
I wouldn't risk the USB thing. You might as well get a new battery. I have a spare HOX+ battery which is 2040mah bigger than the HOX, I could sell that to you for a cheaper price than everyone elses.
I have since replaced the battery, and also a new power flex cable (that I broke during disassembly!) and something has changed at least......
Beforehand, Windows did not recognise the device at all, sometimes the 'USB device not recognised' dialogue box wouldn't even appear, although it would make a sound
Anyway, now it says that it's not recognised, but in Device Manager, it says it is a APX device (before it was an unknown device)
Can anyone shed any light on this?
Apex mode unfixable with software I'm afraid... Needs a new main board
Sent from my HTC One using xda app-developers app
Stefan0vic said:
Apex mode unfixable with software I'm afraid... Needs a new main board
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply, just been reading up on it, aaahh well, guess I can send it off for repair
Any idea what could have caused it?
phone is back up and running
thanks to everyone for their input
here's how it started working again
http://forum.xda-developers.com/showthread.php?t=2681730
Hello can somebody please help me I have had this phone for six months with no problems everything been fine with all original android/stock , I have been using it today and had about 60 percent battery left, I went to check it and it wouldn't respond to me pressing the power button, it also will not charge either, the charging light does not come on, I have tried press the volume button up, down and both at same time with the power button for long and short periods of time I am totally stuck what to do , it is dead After reading some more things online I would like to state it has not been connected to a PC or anything. If anyone could recommend something, I am in the U.K the phone isn't on sale here so I am not sure if warranty is covered.
You need to do a battery pull. Its rather simple, just remove the screws and back cover. Afterwards disconnect the battery cable and reconnect it
Sent from my ASUS_Z00AD using Tapatalk
Would this affect my warranty (IF I have one in the UK) If I open it up?
just an update I have spoke to Asus they have emailed me to say I am not under warranty here in the UK as it was purchased from another country ( I bought off ebay ) so not sure what to do now.
just a quick update I have stripped the back off disconnected/reconnected the battery still nothing totally dead?
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh power bank.
This morning when I woke up I was wondering why doesn't the power bank indicate any charging light so I picked my phone and it was dead. I clicked power bank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the power bank which made the power bank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use power bank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the power bank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with power bank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volume+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. So luckily I didn't manage to get the fix firmware to work cuz it should delete everything. Also pressing reset for 2 minutes does the same so I discard that option for now. The battery should be full by now, I have also tried changing the charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
sorry for the typos.
Now the charger is only a little warmer than room temperature, but still blinking red and not responding.
XperiassinceZ1 said:
Hello,
I've tried to solve this on another thread but was instructed to make a new thread to get more visibility.
Last night I set the latest update to start 5am. I had about 50-70% battery and the phone was connected to nearly full 13000mAh powerbank.
This morning when I woke up I was wonderhing why doesn't the powerbank indicate any charging light so I picked my phone and it was dead. I clicked powerbank and it started charging. So the thing what happened here was that the phone started updating and somehow rejected the charging current of the powerbank which made the powerbank to stop charging. After that the phone started updating firmware, drained all battery and got bricked.
You might ask why the hell would I use powerbank when I update firmware? Well, it does automatically charge when I plug it in, so it should have stayed on all the time. It also provides enough power to charge the phone for more than 2 times, so I would consider it as being same as being charged from a regular charger, because its also as fast so has quite the same charging current. It is a mystery how did the phone reject charging current and how did not the powerbank start recharging as fast as possible.
The problem
The phone is being bricked. I have charged it today about 3 hours with powerbank, 1,5 hours with computer and now around 4-6 hours with regular charger. If I try to hold reset / power / volume- / volime+ / power & volume+ / power & volume- any of those for at least 10 seconds, nothing happens. Only thing that happens is the red led stops blinking and stays on red when I hold power. Sony companion wont recognize it. I accidentally tried to fix firmware which orders to hold vol- and then connect but it doesn't connect. The reason this was an accident is that I absolutely do not want to lose all my files, so I need to somehow get my firmware working again without losing pictures, videos or text messages (notes there) or voiding my warranty. The battery should be full by now, I have also tried changing charger after I noticed I had 2 identical Sony chargers one charging power bank and another on this z5p and only that one charging power bank was hot and another one charging phone was maybe a little warm. After I changed them the situation became opposite.
Is there anything I could do to save my files and make this crap work again? It is quite frustrating now because the most important thing are my files, not even the overpriced phone (and I guess factory reset can get it work but thats the last option, I absolutely need those files:crying
PS. sorry for so long story.
Click to expand...
Click to collapse
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
koekoek91 said:
From what I understanded before, I thought you charged 7 hours directly to an outlet, but you switched between powerbank, and pc too?
Well this is kind of my mistake because I said try connecting it to pc in between.
After reading this more detailed explanation, I would strongly suggest to just leave it charging directly to an outlet.
For atleast about 6-8 hours just as a first try to try to solve the issue (hopefully) without having to take more desperate measures lol.
So start with charging again, sorry for the misunderstanding.... it is partially or maybe mostly my fault :silly:
Post back here tomorrow
Click to expand...
Click to collapse
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
No problem, I kmow how it sucks to have a bricked phone.
I just did a quick research on XDA and found this thread: http://forum.xda-develaopers.com/showthread.php?t=1849170
it is really alot to read... but if you want to have the best chance to unbrick your phone and hopefully still have all your files, I think you should read it before you take any other drastic actions.
I think this post http://forum.xda-developers.com/showpost.php?p=33032165&postcount=2 is the most interesting for you
You will need flashtool to save your phone, but this doesn't automatically means you have to flash the full firmware (which will erase all files on the phones internal storage).
I know you are hesitant to use flashtool but at some point I think you have no other options sometimes.
BUT.... dont worry, MAYBE you are lucky and just flashing the kernel part of the firmware might fix your problem.
Im not going to add it here as I dont want to be the one to blame when accidentally providing the wrong file for your phone lol.
So I think you should read that guide and see what exactly applies to your issue, and then before you do anything just ask in that thread for help.
Start by telling you aren't even familiar with flashtool yetso they can help you faster. And let them help you to (if needed) correctly flash the correct kernel file to your device.
I think they can help you much better than me, because they have more knowledge,
and know better how to put all info it into context to make it understandable for people who aren't really familiar with al this.
Also it saves me alot more typework lol.
Ill still keep an eye to your thread to see if you manage to fix your brick and maybe answer (some questions) when I have time.
Better to just ask questions in the recovery thread, but who knows... if you post double and Iknow the answer, ithat would be luck and get you back into your phone faster hopefully
Enough writing for today..... your welcome :silly:
Good luck, be patient, and dont worry (like they also mention in the recovery guide)
XperiassinceZ1 said:
Thanks for still helping me out here
I'll leave it charging "from the wall". However power bank also provides high power and I'm worried about the charger temperature, so could it just charge it very very slow cuz no heat is building up. Anyways, it should have charged like 3 times by now but ill give it 10 hours now. Ill update here later what happens.
Click to expand...
Click to collapse
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
XperiassinceZ1 said:
Ok it has been charging for about 12 hours extra now, total 24h. Still blinking red. not connecting to PC, still reacting to hold power / hold power and hold vol - with continuous red. Reset wont do anything.
Click to expand...
Click to collapse
Copied from above linked thread:
YOU NEED TO RESET YOUR PHONE!
If your phone is soft-brick and does nothing when, -the buttons are pressed, -a charger is plugged in, -or if the screen is still ON then....
The memory chips need lose power to clear the bad data and reset the phone. Either by the battery going dead or by unplugging the battery.
You can to leave the phone on a charger to see when the battery dies. Usually the battery will not charge in a soft-brick state and will die while still plugged in. After the reset you should then get the red led. However if you get a red led immediately when first plugged in and no response but red led for a long time, then you may need to leave the phone unplugged and let the battery die.
Only after the chips reset will you get the red led. The RED LED should mean the phone is charging in 'low battery level charge mode'.
Once you get the red led, after the reset, do NOT try to turn on the phone. If you try to start the phone now without fixing the problem you will have to start all over.
So maybe if keeping it plugged for so long doesn't work, leaving it unplugged and wait for the battery to die will help?
Ask for more help in the thread I linked
Was bored @ school, so was looking for some more easy to follow info for you.
Have a look at this thread too, mainly im talking about just trying to see if flashtool can reccognize the phone and if not, read and follow the driver install section and see if that changes anything
http://forum.xda-developers.com/showthread.php?t=928343
@XperiassinceZ1 Any update on this yet?
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
XperiassinceZ1 said:
I took the phone to repair 2 days ago and told them to take off battery and make only soft reset. No information yet :/
If they cant help me to fix phone or get files ill read the threads, but I guess if they cant do a thing neither can I
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Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
Sent from my E6653 using XDA-Developers mobile app
koekoek91 said:
Don't give up to easy man[emoji14]
I'm sure you can get your phone working again but you have to take the time to read threads and try everything you can
Okay. Let us know when you got it back from repair shop
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Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
XperiassinceZ1 said:
Ok its ready to pick up from repair. They coudln't fix it. Lets take a look at those threads.
I don't know but I guess the service dude checked if the battery was dead? But still I'm thinking that it could be one possibility.
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Hey
Im not very suprised they couldn't fix it.
I wonder though if they even did anything, so you should ask them about what they did.
Once you have your phone back, I would start with this: http://forum.xda-developers.com/showpost.php?p=19684920&postcount=2
If this doesn't help, you can proceed with the other threads I linked in earlier posts and give them a careful read
@XperiassinceZ1
Haven't heard in a while, I assume this means your phone is fixed or?
Was just curious lol.
Hi guys. I have a peculiar issue on my hand with my one month used Note 8 pro. One night I was a little lazy to put my phone on a charger and it turned off due to completely drained battery. I connected it to the charger and waited for 5 minutes then turned it on. However it did not turn on. Only the LED was glowing. I left it charging overnight but it still didn't turn on the next morning. If I remove the charger and try to turn it on, the back light is on and it vibrates, shows battery empty icon and goes off again. While charging, it shows nothing. Here are the things I have tried so far:
1. Keeping the phone charging overnight on original/different 2A/1A chargers and on laptop.
2. Pressing all combinations of the three buttons and keeping them pressed upto one minute.
3. Removing the battery and trying to resurrect it by a device supplying 12 volts directly to the battery (warranty is definitely void now).
4. Trying all of the above after a couple of weeks.
What's weird is that it tries to turn on and shows battery empty icon which means the battery isn't completely defective and it could be a software problem? Anything I can do other than replacing the battery? (I couldn't find a battery replacement from my country and ordered it from China. It's been in transit for more than a month)
Any help is highly appreciated.
Also the computer dings when I connect/disconnect the phone. Someone please help.
plug in originial charger and cable and leave it for at least 2 hours. come back and it should be back on otherwise its an hardware issue. Also remove sd card if have incerted any.
xateeq said:
plug in originial charger and cable and leave it for at least 2 hours. come back and it should be back on otherwise its an hardware issue. Also remove sd card if have incerted any.
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I did all that but it didn't work. I'll probably never buy a Redmi device again. If it were a more known brand I could find its battery on every corner shop.
urMohid said:
I did all that but it didn't work. I'll probably never buy a Redmi device again. If it were a more known brand I could find its battery on every corner shop.
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First of all you should not have voided the warranty of a device still in warranty and secondly, you can always claim warranty, oh wait you voided it already. Now you don't like redmi phones, very interesting argument. I am not here to indulge in your arguments I had an idea it didn't work you are on your own.
xateeq said:
First of all you should not have voided the warranty of a device still in warranty and secondly, you can always claim warranty, oh wait you voided it already. Now you don't like redmi phones, very interesting argument. I am not here to indulge in your arguments I had an idea it didn't work you are on your own.
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If you can't be helpful, please stay away. No one is forcing you to reply or get into an argument with me. I understood the consequences when I voided the warranty and willing to pay for the fix, but the parts aren't available. I didn't know a simple rant about a corporate will offend you so much. And if you could read, you would have seen that I tried your bright idea already.
Since you no longer have warranty, open the phone, remove the battery and shortcut it, just use a wire and force a contact between +/-.
Then try to charge it again for a couple of hours, if that doesn't work, use any 5V led light or something and connect it to the battery until it drains completely, and then charge the device again.
The purpose of both of this tricks is to reset the memory of the battery. Good luck. And please in future cases don't feed a phone battery with 12v, if the battery wasn't dead, then you surely killed it with that, also it's for safety, leave any voltage above 3.7 to the charger and the phone to handle it.
Please stay cool guys before it's too late, we wouldn't want this thread to derail.
Thanks
woodman
Senior Moderator