Develop Bugs

[Q] Phone turns off randomly

My phone randomly turns off when I'm not using it. (Like when I leave it too charge overnight or don't use it for a couple hours)
What could be the problem? How to fix this problem?
Thanks,
Benwaffle

are u rooted? have cwm installed? custom rom?

Rooted, ardatdat kernel, cwmr. Actually it didn't seem to happen last night, and I just installed the new kernel yesterday
Sent from my SAMSUNG-SGH-I927 using XDA

if it happens again after you changed the kernel, try a different rom and stay away from overclocking it and stuff. can't hurt to inspect your battery contacts if you spilled anything near it.

Turns off or locks? some people are getting it to lock it's called the sleep death and happens if you put your phone to charge at night with Wifi on. Some people try different Roms to fix this issue.

Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium

Aquethys said:
Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
Click to expand...
Click to collapse
That was a very helpful post.....Nah just kidding it doesn't happen to everyone. I have had my phone since December last year and I can count on 1 hand how many times it has happened to me. I always charge at night with WIFI on. But when it does happen I simply hold the power button till it reboots, so not a very big issue to me.

Reviving this thread because I'm having a similar problem...
Running on stock, rooted.
It happens often enough for it to be a problem.
Only concern is when I go to sleep and rely on my phone as an alarm clock. I need my phone to work
Please note last charge cycle on the attached screenshot. Battery was at 84% and completely dead after sleeping for 8 hours. It doesn't even show me how the phone died, or what made it die.
During the day, I think I have the same problem. My phone will simply not turn on at times. I have to do a battery pull before I can get the phone to turn on again.

Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Battery looks fine. Not visually swollen and doesn't spin on a flat surface. Wish I had another battery to test this out...

I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium

doode2011 said:
I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
I've been running it on stock, just rooted.
I don't believe wiping battery stats will do much, considering they're wiped every time you charge to 100%. But the battery level is definitely off. I reboot my phone sometimes and end up going from 50% down to about 10%. It's not reporting accurately.
I will be installing a new rom over the coming weeks, just have no time right now. I just wanted to know if this seems to be a hardware problem or software.

Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium

I'm having this same issue with my Glide of 3 weeks. I remember having a similar problem several years ago - can't remember what phone it was - may have been the N900. I think that one was fixed by conditioning the battery. Where you drain it to 20% and then recharge several times. Does that technique sound familiar to anyone else?
I am stock GB/rooted and not opposed to flashing a new rom if that would help. Any suggestions on a minimal rom with working camera? (my one requirement)

doode2011 said:
Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Looks like it was a rom specific issue. More importantly, it was a battery drain. Something was causing my phone to hang and drain the battery overnight if I didn't leave it on charge. Not happening with CM10.1
Gingerbread on this phone has a lot more bugs than I normally like. I don't know how Samsung didn't catch these or found it ok to market the phone despite knowing these bugs exist. For example, stock music app periodically slows down and force closes for no reason.

My girlfriends phone is having this same issue after I re flashed the stock rom, rooted it, and installed twrp. Does anyone have any insight to this issue before she throws the phone against a wall?
Sent from my Galaxy Nexus using xda app-developers app

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Thank you! I was having this issue, and this helped me figure it out. My battery was definitely swollen, and after seeing this, I now notice it actually doesn't even sit flat in the battery compartment anymore. Luckily when I called AT+T they said it was still under warranty and sent me out a new battery with little hassle.

Charging paused. Battery temperature too high...?!

Hey there,
This issue started yesterday...I went to plug my S3 (SGH-T999V from Videotron) into the 5V charger and I go this message "Charging paused. Battery temperature too high.". I was like...uh..say what? I hadn't used it for anything else but watching a video (not even HD). After fiddling around unplugging and plugging back it finally charged.
But tonight, same thing, except it just won't let me charge! SetCPU showed battery temp at 80 degrees C (176F)!!! Mind you, I have the phone in a big case (Trident Kraken) but still, I removed the case and opened up the phone's back and it wasn't hot at all!!!
I waited an hour and then tried again. After a minute, same thing. Checked the temp, it was a 51.9C. I left the back opened and touched the battery, everywhere but especially near the contacts and it was fine...not hot at all!
I have stock ROM, stock kernel, but rooted. Of course, no overclock. I merely use SetCPU to put a clock speed limiter while the screen is off.
Anybody here has a clue about what could be going on?!?
Thanks!

At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium

ingenious247 said:
At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
That's pretty much what I thought...
For the record I had tried a simple powercycle and it had no effect. However, I powered the phone off for an hour and just rebooted it and now it charges fine...go figure. I guess if it keeps happening I'll do a factory reset but that sucks as I would have about 60 apps to reinstall. I guess I could use Titanium Backup but then again wouldn't it backup the possible crap that's causing this issue? What about purging the dalvik cache perhaps?
Damn it. As I was typing this (after an increase of 4% in battery charge) it did it again...!!!

I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium

ingenious247 said:
I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I had turned the phone off after my last post and just turned it on to try charging via PC USB. Well, only a minute battery temp is at 60.3C (140.5F)! So I'm ruling the charger out.
As for the battery...well, I don't know if the sensor is inside or if it's inside the phone and just interprets data sent by the battery itself. It might as well be in the battery if the NFC chip is inside...
Anybody would know if wiping the dalvik cache could potentially help with this issue?

Never hurts to try!
Sent from my SGH-T999 using xda premium

ingenious247 said:
bad battery
Click to expand...
Click to collapse
this would be my guess

Well I went to a Videotron store and discussed with one of the agents there about the tests that were done, etc. I quickly gained his trust as, ahem, I actually work for the company as a commercial tech support agent...
I asked him to pull out the battery from his floor demo, which he reluctantly agreed to after asking the manager and we proceeded to test the other battery. Well, guess what? Same issue. Now, as per company policy I had to do a factory reset; tried again after that and again, guess what?
Issue persists.
So we proceeded to exchange the phone.
Neither I or him or the manager ever encountered this issue with any customer...I've googled this and looked all over XDA and never found any reference to a faulty battery sensor...!
One thing's for sure, the sensor is NOT located on the battery itself. By elimination, it's on the phone itself.

Wow that is crazy man. Glad you got it resolved! Least we know if someone else has a similar issue it may be replacement time.
Sent from a galaxy far away!

I'm going through this same exact issue right now. Bought a new battery and the problem is still there.

At the store you used a different charger/cable right? Have you tried completely wiping the phone? Which root method did you use?
Oh and THANK YOU for being detailed about the ROM, kernel, etc. It's impossible to help someone without knowing everything.

Went to the AT&T store and the problem was reproduced with no problem. They then directed me across the street to the service department. Went there and the lady couldn't reproduce the problem at all with the battery they had on hand. So now I'm being sent a new battery by mail to try out before replacing the phone. Hopefully a new OEM battery will cure my issue, but I'm not holding my breath. Thankfully the replacement battery I bought off Amazon came with a charger so I can charge and then swap batteries as needed until the OEM one arrives.

Wow this is interesting, as it is only the second case (mine included) that I'm aware of. And I had searched ALOT...!
Can you confirm that you have a T999 or T999V and if you were able to use any app that gives you actual temperature readings (such as setcpu for example)? If yes, what temperatures were you getting?
The battery sensor seems to be in the phone itself so unfortunately you'll have to get a replacement. Factory resetting the phone will have no effect.
Sent from my SGH-T999V using xda app-developers app

software problem
Hi, this is a software problem try to use original rom and check re-partition on Odin ... i have the same problem with G70 Samsung Galaxy Player 5
I can't use custom rom because of this problem... my g70 work with cm11 normaly but the software have something wrong.. finally ... prohibiting charge the battery

Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.

amd-dude said:
Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.
Click to expand...
Click to collapse
The i9300 is a very different device so I wouldn't try using its components. If you have a T999 or I747 then yes you can use either board. No other variant will fit right though.
Sent from my SGH-T999 using Tapatalk

Samsung battery too high problem fixed
Change charger adapter. Check voltage similarly. Or just don't use the 3.7v adapter at all

hi, i have samsung tab p3100 , its says battery temperature too high ,what will be the solution ?

I'm on my second battery now, first warped and died.
I'm now getting the battery temp too high issue, even though the phone seems cool to the touch.
I'm bypassing it by *charging my phone in the freezer*.
Not ideal, but I suspect it's a phone issue and not a battery issue as I tried a 3rd battery I had access to it it still happened.

[Q] Random power off issue

my epic 4g touch was on the cyanogenmod 10.1 wild for the night rom v. jan23v2. every time, if my phone were off a charger for 5-10 minutes the screen would flash to different brightness levels then turn off. it would do this every time since that rom. in order to fix the issue, i tried using sfhub's el29 root to go back to stock to try flashing the same updated rom. i was on el29 rooted and the issue still occured. i would have to plug it in for it to turn on again. is this a battery issue or is it something else? my battery is over a year old. any help would be appreciated. if you need more info, just ask

Time for a new battery.
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
Time for a new battery.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?

Peter41x said:
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?
Click to expand...
Click to collapse
Amazon will have OEM batteries. Be careful though, some will label them like OEM but they are fake. You will probably be able to get a new one from Sprint or Samsung, though.

Peter41x said:
thank you. any idea on where to get a samsung one cheap?
Click to expand...
Click to collapse
I've had good luck with cheap eBay ones for $3-$5. (~$10 for 2 + external charger, shipped from China)
Originally bought a cheap 1800mAh for my Epic, but kept it around and am using in my E4GT (when the orinal battery "puffed" and wouldn't hold much of a charge) Recently added a "2200mAh" one and external charger. It's a tiny bit thicker than my 1800, but still fits under the stock cover. I havent noticed the "2200" giving any better battery life than the "1800" - both work well and I've had no problems.

This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.

phamkl said:
This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.
Click to expand...
Click to collapse
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Thanks.
When I went to get a new battery, the guy pulled the battery out and spun it on the counter. If it spins, it's expanded, and indicative of being on its last leg or already dead. Of course, you could also palpate the battery and you will feel the bulge but the spin test is simpler, definitive, and more entertaining. Just posting in case someone else runs into this problem or a similar battery problem and come across this thread - try the battery spin test.

S4 starts again by emptying battery

Hi,
I have an S4 I9500 since a little more than three months. Only, for one week, it has started to start again and I find myself with a battery with 0%. Sometimes, it starts again and remains blocked on the logo of starting and dies out afterwards considering this “phenomenon” empties the battery at a stretch (moreover I wonder whether it is not a problem of battery). the beug arrives approximately twice a day whereas I surf on Internet or by writing a sms. I reset the telephone yesterday, but without success.
It discharged at a stretch this evening, I reloaded it, and there, fifteen minutes after, while writing a message on facebook, it was to 97%, it started again 69% then died out and I relit it (I had to remove the battery cause it freezed on the logo) to 47%, it started again to 47%, and two min after started again to 0%. It is sooo frustrating.
In the same way, and I do not know if it's linked, but I notice that my battery is emptied more (much more) quickly, at sight of eye.
Now I am on holidays, therefore when it beug, hop I connects it and I wait until it's fully charged, but I hope i could find a solution before the end of my vacancies.
Thank you very much.
Version: I9500XXUBMG9
Version Kernel:
3.4.5-1083225
[email protected]#1
Thu Jul 11 22:52:49 KST 2013

replace the battery, my mytouch 4g did the same thing, turns out the battery was broken and there was a bump on it. i replaced it with a new battery and the problem was fixed

haldi15 said:
replace the battery, my mytouch 4g did the same thing, turns out the battery was broken and there was a bump on it. i replaced it with a new battery and the problem was fixed
Click to expand...
Click to collapse
Thank you for your answer. Now that you mensionned it, i've just noticed a slight bump on my battery, but frankly i've never paid attention before. And to be honest, I sincerly hope that is just a battery problem and changing it will fix the problem.
I don't want to be silly but i'd like to understand if the bump is the problem what might have caused it? Can it just happen? The protection case might be the problem? I use a Muvit Case Slim valve for Samsung Galaxy S4 (with magnet)
Thank you

Phantomohive said:
Thank you for your answer. Now that you mensionned it, i've just noticed a slight bump on my battery, but frankly i've never paid attention before. And to be honest, I sincerly hope that is just a battery problem and changing it will fix the problem.
I don't want to be silly but i'd like to understand if the bump is the problem what might have caused it? Can it just happen? The protection case might be the problem? I use a Muvit Case Slim valve for Samsung Galaxy S4 (with magnet)
Thank you
Click to expand...
Click to collapse
i dont know what caused it but i compared the broken battery to the new one and there was a big difference, the battery cover was being pushed out on the mytouch

Could just be a defective battery from manufacturing process. Something is causing it to overheat and expand.
☞Sent from here☜

Hi guys,
So, I went to the store today, the guy told me that it was a battery problem, there was a bump on it, he said that it was due to an overcharge. I found that bizarre, considering that on forums they advise to charge the battery for 12h the first use.
Thank's for your help, and can you tell me how to calibrate my new battery in order to avoid future problems.

Could have been just a bad battery, nothing really that you did, who knows.
And 12 hours? Hm.. sounds a bit extreme, I usually just top my battery off and I'm set. :|

There are some apps in the playstore that will do it.
Such as, Rom Toolbox.
Also, some of the custom roms like Wicked come with the option.
Sent from my SGH-M919 using XDA Premium 4 mobile app
---------- Post added at 09:53 PM ---------- Previous post was at 09:52 PM ----------
----for battery calibration----
Sent from my SGH-M919 using XDA Premium 4 mobile app

Youre talking about a fast , usb charge mode that increases current drain on a usb source above 500mA.
Wall wart charge can go to 2000mA.
Fast charge option doesnt affect wall charging. Dont see that option in wicked v6.
That wont cause the OP's problem, which is simply a defective battery.
Sent from my SGH-M919 using Tapatalk 4

Overheating?

I have been using my phone to install apps, etc for about 30 minutes.
Then installed and played Dead Trigger 2 for about 5 minutes.
Went to take some food out of the oven, came back and phone was off.
Turned it back on and about 3 seconds later it says "High temperature detecting, shutting down...." and phones goes off.
I got the phone yesterday, used it to browse web and stuff for hours with no problem.
Rooted and CWM'd, then played dead trigger 2 for 10 minutes and it's overheated.
I DO have SetCPU installed and set to ondemand, possible that it was (obviously since Dead Trigger was running) running at max clocks for that 10 minutes and caused it to over heat?
Took my case off and felt the phone, didn't feel hot at all anywhere, so not sure if it really overheated or not...?

I was having over heating issues when I first got my G Pro. I called LG Technical support. He told me to do a soft system reset.
With the phone on pull the battery out. leave the battery out for 5 minutes. Reinstall battery. It fixed my overheating issues.
But had it not worked. He said I would have to send it back and do a warranty exchange.
Luckily it worked for me.
_________________
Beavers & Ducks!

esimon311 said:
I was having over heating issues when I first got my G Pro. I called LG Technical support. He told me to do a soft system reset.
With the phone on pull the battery out. leave the battery out for 5 minutes. Reinstall battery. It fixed my overheating issues.
But had it not worked. He said I would have to send it back and do a warranty exchange.
Luckily it worked for me.
_________________
Beavers & Ducks!
Click to expand...
Click to collapse
lol, since I traded Randy on craigslist for the phone, I'm sure it's not under warranty, hopefully the soft reset will fix it (Assuming I have the problem again)
I underclocked it to max at 1.2ghz, i'm sure that will help too.

I was having the same problem... when the phone would get hot and shut off to the point that I had to send it in for warranty... odd thing was that when I rebooted my battery charge would go from around sixty percent down to around twenty... I ordered a new battery and going to see if it was a battery issue...
Sent from my LG-E980 using xda app-developers app

If you're with AT&T they'll replace the phone free of charge. Seems to be a software or hardware related issue. You don't even need a warranty for them to replace it.
Sent from my LG-E980 using XDA Premium 4 mobile app

Just to update.... I got my new battery and my phone works perfect....doesn't overheat anymore and no more reboots or shut downs... must have been some fault in the battery...
Sent from my LG-E980 using xda app-developers app

MythicBlue said:
Just to update.... I got my new battery and my phone works perfect....doesn't overheat anymore and no more reboots or shut downs... must have been some fault in the battery...
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
I'm wondering if this is the problem. It's clearly an offbrand chinese battery, so after I get my new back cover and another paycheck, may order a new battery as well.

Im having the same problem too. My best
friend just got it for me for my brithday. But last night i pulled the phone and went to sit down and 5 mins later i hear a loud poping sound. I looked at the phone and it just started ac ting crazy. Not sure if its the battery.but im guessing it overheated and cracked the screen.it still.works and everything im just scared to use. Im thinking about ordering a new screen for it but i cant figure out because the battery is competely brand new