Develop Bugs

[Q] Phone turns off randomly

My phone randomly turns off when I'm not using it. (Like when I leave it too charge overnight or don't use it for a couple hours)
What could be the problem? How to fix this problem?
Thanks,
Benwaffle

are u rooted? have cwm installed? custom rom?

Rooted, ardatdat kernel, cwmr. Actually it didn't seem to happen last night, and I just installed the new kernel yesterday
Sent from my SAMSUNG-SGH-I927 using XDA

if it happens again after you changed the kernel, try a different rom and stay away from overclocking it and stuff. can't hurt to inspect your battery contacts if you spilled anything near it.

Turns off or locks? some people are getting it to lock it's called the sleep death and happens if you put your phone to charge at night with Wifi on. Some people try different Roms to fix this issue.

Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium

Aquethys said:
Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
Click to expand...
Click to collapse
That was a very helpful post.....Nah just kidding it doesn't happen to everyone. I have had my phone since December last year and I can count on 1 hand how many times it has happened to me. I always charge at night with WIFI on. But when it does happen I simply hold the power button till it reboots, so not a very big issue to me.

Reviving this thread because I'm having a similar problem...
Running on stock, rooted.
It happens often enough for it to be a problem.
Only concern is when I go to sleep and rely on my phone as an alarm clock. I need my phone to work
Please note last charge cycle on the attached screenshot. Battery was at 84% and completely dead after sleeping for 8 hours. It doesn't even show me how the phone died, or what made it die.
During the day, I think I have the same problem. My phone will simply not turn on at times. I have to do a battery pull before I can get the phone to turn on again.

Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Battery looks fine. Not visually swollen and doesn't spin on a flat surface. Wish I had another battery to test this out...

I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium

doode2011 said:
I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
I've been running it on stock, just rooted.
I don't believe wiping battery stats will do much, considering they're wiped every time you charge to 100%. But the battery level is definitely off. I reboot my phone sometimes and end up going from 50% down to about 10%. It's not reporting accurately.
I will be installing a new rom over the coming weeks, just have no time right now. I just wanted to know if this seems to be a hardware problem or software.

Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium

I'm having this same issue with my Glide of 3 weeks. I remember having a similar problem several years ago - can't remember what phone it was - may have been the N900. I think that one was fixed by conditioning the battery. Where you drain it to 20% and then recharge several times. Does that technique sound familiar to anyone else?
I am stock GB/rooted and not opposed to flashing a new rom if that would help. Any suggestions on a minimal rom with working camera? (my one requirement)

doode2011 said:
Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Looks like it was a rom specific issue. More importantly, it was a battery drain. Something was causing my phone to hang and drain the battery overnight if I didn't leave it on charge. Not happening with CM10.1
Gingerbread on this phone has a lot more bugs than I normally like. I don't know how Samsung didn't catch these or found it ok to market the phone despite knowing these bugs exist. For example, stock music app periodically slows down and force closes for no reason.

My girlfriends phone is having this same issue after I re flashed the stock rom, rooted it, and installed twrp. Does anyone have any insight to this issue before she throws the phone against a wall?
Sent from my Galaxy Nexus using xda app-developers app

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Thank you! I was having this issue, and this helped me figure it out. My battery was definitely swollen, and after seeing this, I now notice it actually doesn't even sit flat in the battery compartment anymore. Luckily when I called AT+T they said it was still under warranty and sent me out a new battery with little hassle.

Charging paused. Battery temperature too high...?!

Hey there,
This issue started yesterday...I went to plug my S3 (SGH-T999V from Videotron) into the 5V charger and I go this message "Charging paused. Battery temperature too high.". I was like...uh..say what? I hadn't used it for anything else but watching a video (not even HD). After fiddling around unplugging and plugging back it finally charged.
But tonight, same thing, except it just won't let me charge! SetCPU showed battery temp at 80 degrees C (176F)!!! Mind you, I have the phone in a big case (Trident Kraken) but still, I removed the case and opened up the phone's back and it wasn't hot at all!!!
I waited an hour and then tried again. After a minute, same thing. Checked the temp, it was a 51.9C. I left the back opened and touched the battery, everywhere but especially near the contacts and it was fine...not hot at all!
I have stock ROM, stock kernel, but rooted. Of course, no overclock. I merely use SetCPU to put a clock speed limiter while the screen is off.
Anybody here has a clue about what could be going on?!?
Thanks!

At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium

ingenious247 said:
At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
That's pretty much what I thought...
For the record I had tried a simple powercycle and it had no effect. However, I powered the phone off for an hour and just rebooted it and now it charges fine...go figure. I guess if it keeps happening I'll do a factory reset but that sucks as I would have about 60 apps to reinstall. I guess I could use Titanium Backup but then again wouldn't it backup the possible crap that's causing this issue? What about purging the dalvik cache perhaps?
Damn it. As I was typing this (after an increase of 4% in battery charge) it did it again...!!!

I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium

ingenious247 said:
I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I had turned the phone off after my last post and just turned it on to try charging via PC USB. Well, only a minute battery temp is at 60.3C (140.5F)! So I'm ruling the charger out.
As for the battery...well, I don't know if the sensor is inside or if it's inside the phone and just interprets data sent by the battery itself. It might as well be in the battery if the NFC chip is inside...
Anybody would know if wiping the dalvik cache could potentially help with this issue?

Never hurts to try!
Sent from my SGH-T999 using xda premium

ingenious247 said:
bad battery
Click to expand...
Click to collapse
this would be my guess

Well I went to a Videotron store and discussed with one of the agents there about the tests that were done, etc. I quickly gained his trust as, ahem, I actually work for the company as a commercial tech support agent...
I asked him to pull out the battery from his floor demo, which he reluctantly agreed to after asking the manager and we proceeded to test the other battery. Well, guess what? Same issue. Now, as per company policy I had to do a factory reset; tried again after that and again, guess what?
Issue persists.
So we proceeded to exchange the phone.
Neither I or him or the manager ever encountered this issue with any customer...I've googled this and looked all over XDA and never found any reference to a faulty battery sensor...!
One thing's for sure, the sensor is NOT located on the battery itself. By elimination, it's on the phone itself.

Wow that is crazy man. Glad you got it resolved! Least we know if someone else has a similar issue it may be replacement time.
Sent from a galaxy far away!

I'm going through this same exact issue right now. Bought a new battery and the problem is still there.

At the store you used a different charger/cable right? Have you tried completely wiping the phone? Which root method did you use?
Oh and THANK YOU for being detailed about the ROM, kernel, etc. It's impossible to help someone without knowing everything.

Went to the AT&T store and the problem was reproduced with no problem. They then directed me across the street to the service department. Went there and the lady couldn't reproduce the problem at all with the battery they had on hand. So now I'm being sent a new battery by mail to try out before replacing the phone. Hopefully a new OEM battery will cure my issue, but I'm not holding my breath. Thankfully the replacement battery I bought off Amazon came with a charger so I can charge and then swap batteries as needed until the OEM one arrives.

Wow this is interesting, as it is only the second case (mine included) that I'm aware of. And I had searched ALOT...!
Can you confirm that you have a T999 or T999V and if you were able to use any app that gives you actual temperature readings (such as setcpu for example)? If yes, what temperatures were you getting?
The battery sensor seems to be in the phone itself so unfortunately you'll have to get a replacement. Factory resetting the phone will have no effect.
Sent from my SGH-T999V using xda app-developers app

software problem
Hi, this is a software problem try to use original rom and check re-partition on Odin ... i have the same problem with G70 Samsung Galaxy Player 5
I can't use custom rom because of this problem... my g70 work with cm11 normaly but the software have something wrong.. finally ... prohibiting charge the battery

Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.

amd-dude said:
Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.
Click to expand...
Click to collapse
The i9300 is a very different device so I wouldn't try using its components. If you have a T999 or I747 then yes you can use either board. No other variant will fit right though.
Sent from my SGH-T999 using Tapatalk

Samsung battery too high problem fixed
Change charger adapter. Check voltage similarly. Or just don't use the 3.7v adapter at all

hi, i have samsung tab p3100 , its says battery temperature too high ,what will be the solution ?

I'm on my second battery now, first warped and died.
I'm now getting the battery temp too high issue, even though the phone seems cool to the touch.
I'm bypassing it by *charging my phone in the freezer*.
Not ideal, but I suspect it's a phone issue and not a battery issue as I tried a 3rd battery I had access to it it still happened.

[Q] HELP! phone crashes/hangs-restarts with dead battery

Hi everyone, I am having an unusual problem. I was running re-calked fi29 and when I would be using my phone somewhere between 50-80% battery it would freeze and reset the phone (or I would have to remove the battery). Upon restarting, my battery will be less than 12% then will immediately shut off and won't restart until I put it on the charger (when I do it still shows battery above 50%>. I always flash el29 before flashing roms, reset battery stats, and caulkin format all. I switched to Phantom rom and I continue to have the issue. This is happening every day and has left me up **** Creek since I am on vacation and using maps. Any suggestions? Thanks.

Also, upon plunging the phone in, it works ok, doesn't crash

Are you by chance under volting at all?
-TeaM VeNuM Like A Boss

Is ur battery bulging out of the battery door?
Sent from my SPH-D710 using xda app-developers app

No to both questions.

Put your battery on a flat surface, smooth table, countertops, desk, etc and spin it, if it spins like a top its starting to bulge. The symptoms you're describing are those of a bad/bulging battery. Oddly enough it can be bulging but still test good in the machine at the repair center and they will do the spin test to confirm bulging and swap the battery out(as long as they have one in stock) even if it tests good. I've been having the same issue with mine and waiting for the corporate store to get some more batteries in so i can get mine swapped for free. If they don't get any soon I'm just gonna go the Samsung route and get it swapped thru them and just buy a cheap replacement to use while I wait for Samsung to receive my bad one and ship a new one out.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

Damn I'm having similar issues, but my phone will randomly reset without freezing. It usually happens when I'm in the middle of something on the phone too. I flashed 3 different roms, incase it was a rom incompatibility issue but no dice.
The battery thing is interesting though, I also carry a spare Samsung battery with me and the phone will still restart with either one in. Not sure what the issue is since this recently started happening.
Sent from my SPH-D710 using xda premium

Subiegsr said:
Damn I'm having similar issues, but my phone will randomly reset without freezing. It usually happens when I'm in the middle of something on the phone too. I flashed 3 different roms, incase it was a rom incompatibility issue but no dice.
The battery thing is interesting though, I also carry a spare Samsung battery with me and the phone will still restart with either one in. Not sure what the issue is since this recently started happening.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
well if u tried two diff batts on 3 diff roms u might wanna have your phone checked out.. unless ur doing something to cause it with all 3 roms you tried
Sent from my sph-d710 using xda app-developers app

Agreed.
I had this issue before, but was only when undervolting.
Sent from my SPH-D710 using XDA

Is My Phone Broken: JB Random Power Downs?!

I realize there's been other threads about the topic, but not this specific model and this situation. Specs...
Model: SPH-D710
Android Version: 4.1.2
Build: GB27
Anyway I haven't installed any new apps, obviously apps have been updating, but I haven't installed anything new recently. It started happening just over the past three days, the phone screen will flicker, like it's struggling to refresh then I'll loose cell phone signal, the screen will lock and then power off. When I try to power back on it shows the battery drained? I plug into a power source, let it set for a minute, it shows the correct charge and I can power it back on. It's happening roughly three times a day!
Aside from being annoying, yesterday I was on the road using it for navigation, and it crapped out. I had to find a rest-stop and do the recharge dance. Thank god I had a charger, otherwise.. well I'd have to find a gas station and ask someone, but really that's so barbaric right
So has anyone heard or seen this before? I'm hoping it doesn't mean I need a new phone, it's barely a year old. When it works I love this phone, but it's such a delicate POS sometimes, it really drives me nuts. Any help would be welcome

How's your battery? I have had problems similar to yours because my battery was dieing.
Sent from my SPH-L900 using Tapatalk 2

patrao_n said:
How's your battery? I have had problems similar to yours because my battery was dieing.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
My battery drained pretty fast, I installed Greenify and that seemed to help, however I uninstalled Greenify and I'm still having the issue.

Ok take your battery out and sping it on the flat sides. If it spins like a top replace it.
Sent from my SPH-L900 using Tapatalk 2

Your batteries going bad. Replace and good to go again.
I got 2 batteries from ankor for 12 bucks on Amazon its been 6 months now still going strong.
Sent from my SPH-D710 using xda app-developers app

patrao_n said:
Ok take your battery out and sping it on the flat sides. If it spins like a top replace it.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Glad to hear it's a battery issue, however I'd remiss if I didn't ask about this spinning battery diagnostic. So does the battery's casing expand when it's going bad, or getting older? Or were you just screwing with the new guy

Screwing with you. Just kidding. On these batteries when they start to swell you can aldo notice an effect on the charhe it holds. I forgot who actually found it out. But when you can spin it feely its going bad. A new battery will maybe get a turn or two.
Sent from my SPH-L900 using xda premium

Reboot after low battery notification

Once my battery notifies me I'm at 10% it immediately goes to 0% and shuts down the phone anyone else having this issue? I can't seem to find anything on net about out it. Thanks in advance! I'm on lollipop btw
Sent from my SM-N910V using Tapatalk

Yes, my phone does that also. I was debating going to Verizon to try a new battery
Sent from my Nexus 7 using Tapatalk

I also have the same problem.

Well glad it's not just me it's very annoying, I don't think it's the battery
Sent from my SM-N910V using Tapatalk

I am also having that issue, I'm thinking it might be that new update we got. At first I thought it was the battery, but if other people are having this issue it might be because of the update.
Sent from my SM-N910V using XDA Free mobile app

My phone doesn't shutdown till it drops below 5%. As soon as I conect the charger I can turn it right back on. Something is wrong with your the phone or battery if it goes from 10% -0% then shuts down.
Sent from my Galaxy Note 4 using Tapatalk

my phone has been doing it since it was new. Also, shuts down and will not stay booted up until it's charged at least 10%
Sent from my Nexus 7 using Tapatalk

Battery issues
I also have experienced odd behavior with my Verizon note 4. My battery does the similar rapid percentage drop once it hits 20%. It will power off completely, I plug in my charger for literally 5 minutes (I had my daughter time this more than once), then power it on and it says my battery is above 50%. I always close down apps when I'm done with them, even checking my task manager often. Since the Verizon variant has yet to gain permanent root, I have nothing special installed that I feel would affect it. Just a few zynga games, Facebook, and instagram. I have no clue what's going on. But it's less discerning knowing I'm not the only one having this issue.

Question, do you all keep the fast charging option turned on when charging with regular chargers?
Sent from my Nexus 7 using Tapatalk

I do yes why turn it off and on
Sent from my SM-N910V using Tapatalk

DrUnkeN_TiGeR said:
Once my battery notifies me I'm at 10% it immediately goes to 0% and shuts down the phone anyone else having this issue? I can't seem to find anything on net about out it. Thanks in advance! I'm on lollipop btw
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
The battery percentage displayed is an estimate made based on a calculation of several voltmeter reading. I suspect the low battery warning actually consume energy and causes a spike voltage drop. The Battery may actually last longer if we were to turn off the low battery warning. You could just ignore the problem, raise the percentage level of the warning or just change or charge the battery before it happens.

So I started experiencing this a little while back.
Mine shutsdown @ ~5-13% and then proceeds to restart.
I finally bit the bullet and went into the verizon store yesterday. The guy helping me was nice, I told him I had already factory reset my device since this issue started and asked if it may be something a battery swap would help. He assured me that it most likely wasnt the battery and I should be getting my free replacement today in the mail!
Hope this helps someone file for warranty before their year is up!

kartkid said:
So I started experiencing this a little while back.
Mine shutsdown @ ~5-13% and then proceeds to restart.
I finally bit the bullet and went into the verizon store yesterday. The guy helping me was nice, I told him I had already factory reset my device since this issue started and asked if it may be something a battery swap would help. He assured me that it most likely wasnt the battery and I should be getting my free replacement today in the mail!
Hope this helps someone file for warranty before their year is up!
Click to expand...
Click to collapse
So you're getting a replacement phone? Mine has a bit of scratches on the side, nothing to harsh, do you think they would void my warranty with that? Thank you.
P.S. could you also post if the problem was resolved by getting the new unit? Thank you.
Sent from my SM-N910V using Tapatalk

adriel161 said:
So you're getting a replacement phone? Mine has a bit of scratches on the side, nothing to harsh, do you think they would void my warranty with that? Thank you.
P.S. could you also post if the problem was resolved by getting the new unit? Thank you.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
So I have the replacement. You should be fine with scratches to paint.
I will let you know if the problem is resolved by a replacement.
Note: I've flashed N910VVRU2BOG5 (again)

I'm having the same issue but did not have this issue until the BOG5 update as most of you have stated. My phone has showed all the way down to 0% before the BOG5 update. I feel that the issue has something to do with the BOG5 firmware update. kartkid let us know if your replacement phone has also the same issue. Thanks.

I ordered the anker spare batteries and so far that has solved my problem. I'll keep updating if anything changes.
Sent from my SM-N910V using Tapatalk

My note used to turn off without warning around 20%. At first I thought it's software issue after hotfix, then I started to think it was the battery, then I realised I've had this issue on my htc desire years ago... I've fixed it like that time -I've put a small pice of paper between the bottom of battery to make it press a better to the contacts and all issues are gone (I've drain the battery to 4% to test it)...

The battery is 100% to blame. I've had this happen to me and several friends who bought the Note 4 when it first came out. I bought a new stock battery and external charger and my phone lives all the way to 1%. When I use my original battery, it will die anywhere from 15-40% depending how hard its working.