Develop Bugs

[Q] Phone turns off randomly

My phone randomly turns off when I'm not using it. (Like when I leave it too charge overnight or don't use it for a couple hours)
What could be the problem? How to fix this problem?
Thanks,
Benwaffle

are u rooted? have cwm installed? custom rom?

Rooted, ardatdat kernel, cwmr. Actually it didn't seem to happen last night, and I just installed the new kernel yesterday
Sent from my SAMSUNG-SGH-I927 using XDA

if it happens again after you changed the kernel, try a different rom and stay away from overclocking it and stuff. can't hurt to inspect your battery contacts if you spilled anything near it.

Turns off or locks? some people are getting it to lock it's called the sleep death and happens if you put your phone to charge at night with Wifi on. Some people try different Roms to fix this issue.

Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium

Aquethys said:
Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
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That was a very helpful post.....Nah just kidding it doesn't happen to everyone. I have had my phone since December last year and I can count on 1 hand how many times it has happened to me. I always charge at night with WIFI on. But when it does happen I simply hold the power button till it reboots, so not a very big issue to me.

Reviving this thread because I'm having a similar problem...
Running on stock, rooted.
It happens often enough for it to be a problem.
Only concern is when I go to sleep and rely on my phone as an alarm clock. I need my phone to work
Please note last charge cycle on the attached screenshot. Battery was at 84% and completely dead after sleeping for 8 hours. It doesn't even show me how the phone died, or what made it die.
During the day, I think I have the same problem. My phone will simply not turn on at times. I have to do a battery pull before I can get the phone to turn on again.

Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
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Battery looks fine. Not visually swollen and doesn't spin on a flat surface. Wish I had another battery to test this out...

I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium

doode2011 said:
I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium
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I've been running it on stock, just rooted.
I don't believe wiping battery stats will do much, considering they're wiped every time you charge to 100%. But the battery level is definitely off. I reboot my phone sometimes and end up going from 50% down to about 10%. It's not reporting accurately.
I will be installing a new rom over the coming weeks, just have no time right now. I just wanted to know if this seems to be a hardware problem or software.

Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium

I'm having this same issue with my Glide of 3 weeks. I remember having a similar problem several years ago - can't remember what phone it was - may have been the N900. I think that one was fixed by conditioning the battery. Where you drain it to 20% and then recharge several times. Does that technique sound familiar to anyone else?
I am stock GB/rooted and not opposed to flashing a new rom if that would help. Any suggestions on a minimal rom with working camera? (my one requirement)

doode2011 said:
Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium
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Looks like it was a rom specific issue. More importantly, it was a battery drain. Something was causing my phone to hang and drain the battery overnight if I didn't leave it on charge. Not happening with CM10.1
Gingerbread on this phone has a lot more bugs than I normally like. I don't know how Samsung didn't catch these or found it ok to market the phone despite knowing these bugs exist. For example, stock music app periodically slows down and force closes for no reason.

My girlfriends phone is having this same issue after I re flashed the stock rom, rooted it, and installed twrp. Does anyone have any insight to this issue before she throws the phone against a wall?
Sent from my Galaxy Nexus using xda app-developers app

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
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Click to collapse
Thank you! I was having this issue, and this helped me figure it out. My battery was definitely swollen, and after seeing this, I now notice it actually doesn't even sit flat in the battery compartment anymore. Luckily when I called AT+T they said it was still under warranty and sent me out a new battery with little hassle.

Power Button??

So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer

Dioscorus said:
So, my phone just rebooted out of the blue and the power button no longer works. sometimes it will get the power menu to come up, and then the phone will reboot if it is pressed again. I am running a VENUM hybrid ROM. I would not even know how to attempt a factory restore without an operable power button... anyone have any tips? I don't think Sprint would even fix this as I bought it from another Sprint customer
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Click to collapse
You sure its not a battery issue?
Sent from my SPH-D710 using xda app-developers app

the battery moisture indicator is pink. i just cracked open the phone and I only see one indicator towards the bottom of the phone near the USB port, which is a fresh dry white. Don't think any moisture could have reached inside for whatever reason (not that it was wet recently...)
are there any others?
is there any way to power up the phone without the battery and test?

Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10

I guess I have the magic touch or some ****... just put her back together and it works like a charm I will be getting an extended battery I think. This battery is worn out and doesn't hold a strong charge.
I'm sorry to hear that multi, it's a true pain in the ass. I was just in touch with a Sprint rep and they said something about a $35 repair option?

MultiLockOn said:
Mine does the same, it's started two months ago. It's gotten to the point where the phone reboots itself literally fifteen times a day. Very frustrating
Swyped from a Galaxy S2 on CM10
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My phone started doing that since yesterday.This is the second time it's happened.I'm thinking the power is stuck,cause when i try to turn off the phone.It always restarts itself.It's killing my battery.

This has been happening to me as well. It usually happens after chrome freezes on me tho. It did it for the first time not on a chrome page today. I think it's just the battery tho, it's been getting worse life lately. I ordered new Anker batteries so if it quits after that I'll keep everyone updated.
Sent from my SPH-D710 using xda app-developers app

Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium

VeNuM Hybrid??? Wow thats an old ROM. Very loyal:thumbup:
Sent from my SPH-D710 using Tapatalk 2

yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig

Mattix724 said:
Ever drop your phone? Do you use the power button a lot?
Something other than software is causing this to happen. Whether it be water damage, or damage from dropping.
Sent from my CM7 E4GT using xda premium
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I think it's we use our phone alot.Cause i have 3 different batteries and it still happens.Also i can't receive any texts anymore.I have to use google voice to get them.

Dioscorus said:
yea, I actually dropped it earlier today. it seems to be working alright for now...
dirk, not that loyal, just WAY too lazy to bother upgrading it and I like the interface ps awesome sig
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Yeah I remember that ROM I was so pissed when development was dropped but hey it made room for more awesome ROMs. Thanks I like my SIG too
Sent from my SPH-D710 using Tapatalk 2

[Q] Random power off issue

my epic 4g touch was on the cyanogenmod 10.1 wild for the night rom v. jan23v2. every time, if my phone were off a charger for 5-10 minutes the screen would flash to different brightness levels then turn off. it would do this every time since that rom. in order to fix the issue, i tried using sfhub's el29 root to go back to stock to try flashing the same updated rom. i was on el29 rooted and the issue still occured. i would have to plug it in for it to turn on again. is this a battery issue or is it something else? my battery is over a year old. any help would be appreciated. if you need more info, just ask

Time for a new battery.
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
Time for a new battery.
Sent from my SPH-D710 using xda app-developers app
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thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?

Peter41x said:
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?
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Amazon will have OEM batteries. Be careful though, some will label them like OEM but they are fake. You will probably be able to get a new one from Sprint or Samsung, though.

Peter41x said:
thank you. any idea on where to get a samsung one cheap?
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I've had good luck with cheap eBay ones for $3-$5. (~$10 for 2 + external charger, shipped from China)
Originally bought a cheap 1800mAh for my Epic, but kept it around and am using in my E4GT (when the orinal battery "puffed" and wouldn't hold much of a charge) Recently added a "2200mAh" one and external charger. It's a tiny bit thicker than my 1800, but still fits under the stock cover. I havent noticed the "2200" giving any better battery life than the "1800" - both work well and I've had no problems.

This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.

phamkl said:
This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.
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I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
Thanks.
When I went to get a new battery, the guy pulled the battery out and spun it on the counter. If it spins, it's expanded, and indicative of being on its last leg or already dead. Of course, you could also palpate the battery and you will feel the bulge but the spin test is simpler, definitive, and more entertaining. Just posting in case someone else runs into this problem or a similar battery problem and come across this thread - try the battery spin test.

My Samsung Galaxy S3 exploded last night while I was sleeping

well not mine actually, but check the link. this is the first im hearing of anything like this...discuss
This is my first time posting so cut me some slack! Also not sure if this is the best place to post this.
Last night at about 3:15am EST (about 1 hour after i plugged it in and went to sleep) I was awoken by a loud noise and a weird squeaking sound. (I charge my phone while I'm sleeping on my bed right next to me)
So, I woke up, and saw a ton of smoke coming out of my phone -- it also smelled REALLY bad. Half asleep, I jumped out of bed and turned the light on, only to see that my phone was just beginning to go on fire. I dumped a glass of water I had in the room on it to stop it from burning...then woke up my brother to come help. The smoke smelled so bad and wafted through the entire second floor of my house. I had a foam mattress pillow top that had a hole burned through it too--which we later threw out because it was still burning throughout. Also, some of the plastic on my phone was melting and kind of shooting out of it, and some landed on my pinky finger and burned some skin off (very small burn though).
Does anyone have any suggestions what I should do? Call Verizon? Samsung? Have a lawyer call them? I'd also like to get some type of replacement phone in the meantime...
Here are the pictures
EDIT: People keep requesting pictures of the battery. Here they are
ALSO: To answer many questions: EVERYTHING was stock/Samsung that I had received when I purchased my phone. Stock battery, charger, etc. Additionally, my phone was NOT rooted.
Edit 2: Thanks so much for all of your comments and insight. The real big question here is -- Do you think I have an actual legal case? As in, a product liability case. Or, do you think I'm better off taking what the PR team will give me? (Perhaps, a new phone, new mattress, etc)? I did not suffer any TRULY substantial damages to myself or personal property. I am really tossed up on this...Any advice would be appreciated.
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http://www.reddit.com/r/Android/comments/1f5hoq/my_samsung_galaxy_s3_exploded_last_night_while_i/

The comments people are leaving are hilarious lol, doesn't surprise me too much with how hot I've felt some devices getting. He probably installed a fart app or something lol. Sucks but Samsung should pay for everything the guy states like mattress and phone and such.
Sent from my SGH-T999 using xda premium

He should sue the hell out of them because they can afford it, the burn to his hand alone will easily net him a 4 figure cheque.

Kinda makes me hope my phone catches on fire now lol
Sent from my SGH-T999 using Tapatalk 2

MazingerZed said:
He should sue the hell out of them because they can afford it, the burn to his hand alone will easily net him a 4 figure cheque.
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If there's even a case. Sounds like he just wants to be reimbursed for the phone and damage done to his bed. It also sounds like he doesn't even care about the burn to his finger.
If he does file a lawsuit, I sure hope his phone was stock (I have no idea how they would check now) and that he was using the stock battery. I'm sure samsung is going to bring up the wall charger and micro usb cable as well.
Sent from my SGH-T999 using xda premium

Im sorry, but in my opinion, things like this shouldnt always warrant a lawsuit. Does anybody really think that Samsung is guilty of wrongdoing here? Yeah it sucks and is scary that it happened, but just file an insurance claim to replace the bed and phone and move on with life.
How many GS3s have been sold now, plus all the extra batteries and only one has done this? Pretty good if you ask me.
Sounds like it was probably just a faulty battery or something like that.
Anyway, like I said its just my opinion and thought id share it.
Sent from my SGH-T999 using xda premium

I couldn't even tell that was still the battery since it had warped and expanded so much due to the explosion....now I'm not going to charge my S3 right next to my head when I sleep.

Reimbursement I vote in the least, I mean what's a "600$" phone gonna be for them lol, I assume it was a faulty battery I've read that before about it melting a case
Sent from my SGH-T999 using xda premium

I'm scared of my phone now.. Won't be charging it on my bed anymore...

reminds me of that story i heard about an iPod Touch exploding in someone's pocket during class...ouch

saranhai said:
reminds me of that story i heard about an iPod Touch exploding in someone's pocket during class...ouch
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Seems like in both cases of exploding iPod Touches, a lawsuit against Apple followed:
http://crave.cnet.co.uk/digitalmusic/apple-sued-after-ipod-touch-exploded-in-boys-trousers-49301555/
http://www.patentlyapple.com/patently-apple/2013/02/apple-sued-for-exploding-ipod-touch.html

This actually happened to me also so I know what he is going through. I set my phone down to charge. I woke up about an hour later to a plastic burning smell. I grabbed my phone and it was literally melting. Not on fire, just extremely hot and I ended up burning my fingers. I immediately pulled the battery out. Let it cool off (the smell didn't go away) and then it powered back on and has been charging normally ever since. It's kinda scary to think what would happen if I didn't wake up and notice my phone almost blowing up.

mazdamiata210 said:
This actually happened to me also so I know what he is going through. I set my phone down to charge. I woke up about an hour later to a plastic burning smell. I grabbed my phone and it was literally melting. Not on fire, just extremely hot and I ended up burning my fingers. I immediately pulled the battery out. Let it cool off (the smell didn't go away) and then it powered back on and has been charging normally ever since. It's kinda scary to think what would happen if I didn't wake up and notice my phone almost blowing up.
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What firmware and ROM are you running?

I don't think he has an S3. All of his other posts are for the Note2.
Sent from my SGH-T999L using xda premium

Aerowinder said:
What firmware and ROM are you running?
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It was stock everything, not even rooted.
DocHoliday77 said:
I don't think he has an S3. All of his other posts are for the Note2.
Sent from my SGH-T999L using xda premium
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And I do have an s3... My sister uses it.

ok thx for clarifying.
What build is it on?
Sent from my SGH-T999L using xda premium

Just stock 4.1.2 from AT&T
Sent from my GT-N7100 using xda app-developers app

mazdamiata210 said:
Just stock 4.1.2 from AT&T
Sent from my GT-N7100 using xda app-developers app
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Wasn't aware they got the 4.1.2 update. That's a bmer though on all accounts. I live in Phoenix AZ and we see nothing but triple digits from may til august and I've never felt burnt by my phone, I'm lucky to have resistant skin I guess.
Sent from my SGH-T999 using xda premium

Oh yes they got it months ago. But this happened while charging, in the air conditioning. So there was no reason for it to be that hot. When I turned it on there was no program in the battery list which was eating up the battery so it is very strange.
Sent from my GT-N7100 using xda app-developers app

mt3g said:
I live in Phoenix AZ and we see nothing but triple digits from may til august and I've never felt burnt by my phone, I'm lucky to have resistant skin I guess.
Sent from my SGH-T999 using xda premium
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mt3g targaryen

Phone heating up to quickly!!!

Well the headline gives it away guys!! OK so, I dropped my phone last week(I had a case on it, but its a cheap case off of Amazon)! Nothing happened to the screen, but the power button is now way more sensitive than it should be, and my E4GT heats up a lot quicker than it normally should! I have the Qcell battery! Is it the battery or the phone! Please let me know! Thanks again for all of your help!!
Sent from my SPH-D710 using xda premium

Where is the heat coming from? The bottom of the phone or top? If its the bottom I would say it might be the battery. If its the top I would say its the cpu. Are you overclocking? Are you playing any intensive games? Do you have an app that can read the temp of the battery?
Sent from my SPH-L900 using Tapatalk 2

It's coming from the middle of the phone. I have an app telling me the temperature of the phone! So maybe its both!! I just barely got the battery on March 25, 2013! It's gone that quickly!
I'm under clocked at 800mHz through "Set CPU" on GB27. The other day I was outside and it hit 127°!!! Should i get a new battery, or a new phone?
Sent from my SPH-D710 using Tapatalk 2

No I barely play games! I use Pandora a lot, but I listen to music through my HMDX speaker and its not in my pocket when listening to Pandora! Should I do a Factory Reset! My battery life decreased also!!
I'm confused!!! Like A lot!!!
Sent from my SPH-D710 using Tapatalk 2

You may have a defective qcell. Try a clean flash of a new rom first to be sure. I don't see why dropping your phone would cause an issue like that. My phone looks like it fought it Vietnam

Lol that was pretty funny!! Well I sent an email. They had a machine email me back instantly! I used the customer service line!! What the h*ll
Sent from my SPH-D710 using Tapatalk 2

DEF3NDER said:
You may have a defective qcell. Try a clean flash of a new rom first to be sure. I don't see why dropping your phone would cause an issue like that. My phone looks like it fought it Vietnam
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Ohh I fixed this problem. I ordered a hyperbion battery and used it for a couple weeks and realized the qcell is farrrr better. So I put the qcell in the fridge after charging it over night one time and left it in there and came back about 1-1 1/2 weeks later and swapped the batteries in the fridge. That seemed to fix it so I used the qcell until school started 2 weeks later. And the fridge made the hyperbion better than when I bought it
Sent from my SPH-D710 using xda premium

On release I got my D710 from Sprint and it was overheating too. It was super hot especially when I charged the phone without a battery cover. It literally almost burned me so I exchanged it at Sprint a few days after and they even hooked me up with a free oem battery. I think there's a bad batch of overheating S2s cause Sprint will replace it super fast if you tell them it's overheating too dangerous temps. That's how I got them to replace my phone when my power button broke. To top it off it was within warranty and I had insurance and they didn't want to replace because of power button issue until I said it was overheating lol.
Sent from my SPH-D710 using Tapatalk 4

FuMMoD said:
On release I got my D710 from Sprint and it was overheating too. It was super hot especially when I charged the phone without a battery cover. It literally almost burned me so I exchanged it at Sprint a few days after and they even hooked me up with a free oem battery. I think there's a bad batch of overheating S2s cause Sprint will replace it super fast if you tell them it's overheating too dangerous temps. That's how I got them to replace my phone when my power button broke. To top it off it was within warranty and I had insurance and they didn't want to replace because of power button issue until I said it was overheating lol.
Sent from my SPH-D710 using Tapatalk 4
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Haha nice but I don't have insurance or a warranty on it anymore. So I'll just have to save up and hopefully be able to buy a photon or something bcuz it gets really bad signal. Even in my pocket when I'm not using it it'll heat up, especially if apps are running in the background
Sent from my SPH-D710 using xda premium