Develop Bugs

[Q] CPU overheat and crash, help?

My wife's Epic 4G was working fine yesterday but today it crashed and overheated pretty severely. When it was still plugged in and crashing it showed the battery charging and then it turned yellow and show a yellow warning triangle with a thermometer beside it, is the phone going to stop working on us?
I would appreciate a quick response so I can take it to Sprint and see what they can do about it.
I just factory reset it to insure that it wasn't a rogue application or what not and the phone is still running slow, not as bad as when it was crashing, but it still works so I don't know what's going on with it.
Also the phone is stock and has always been stock without root or any other type of hacking, etc.
It just stooped working perfectly one minute.
She showed me that the screen was blinking rapidly in an up and down bar fashion on the home screen and during applications.

First of all how old is the phone. My phone runs games hot all the time and never crashes (well sometimes, but usually when im not even doing anything with it).
I would think that the video is going out on it and it is rebooting. Depending on the age I think your phone is dead dude.
Cheers
Burrito

Not a year yet, it'll be a year old in June or July. I'm hoping it was just a virus or something because its working now. Should I exchange it anyway?
Nabbu eats your face.

Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium

It's already stock.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I already factory reset it and it's running right now as if it were just fine but what I'm wondering is if it's going to happen again and not work afterwards.
I'm thinking about taking it in to Sprint and exchanging it but I'm afraid there might be fees for exchanging or what not. The phone has been dropped multiple times but it never had any issues before.
The drop distance has been less then 2 feet every time.
No water damage to the phone itself but the Sprint tech said the battery's "water damage" indicator was activated and showing water damage.
The phone HAS been in the bathroom during multiple showers which might be the cause for the battery's damage indicator to go off but the phone, like I said, has never had any issues.
She downloads pretty much everything from the Market so I was suspecting viruses or malware and now it's "clean" it's running fine.
Any suggestions for where I should go from here?

The phone should be fine. This has happened to me a few times.... if your phone gets extremely hot it will refuse to charge as a safety feature and show that yellow triangle thing... open the back of the phone take the battery out and let it cool down.
Sent from a CM9 powered Epic.

That's the best advice i've gotten on here! Thanks a ton! ^^b
Nabbu eats your face.

Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Happened to me my battery got near 118*F so I took it out and let it cool on some aluminum and put it back in was fine
BTW you can't take a screenie because phone shuts it self off
Sent from my SPH-D700 using xda premium

I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time. This has also been know to happen when running wifi hotspot apps.
Regardless, like everyone else said the phone went into thermal protection mode. The battery got hot and it wouldn't charge the battery until it cooled down.

Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium

Fire n mage said:
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
phone on the charger while doing things stir up more heat than normal as well.
plus i just had mine on the charger and for five minutes i was listening to tune in radio streaming over wifi and playing lets golf 3 and got off and phone was at 109.4*F Battery heat

poit said:
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time.
Click to expand...
Click to collapse
THIS! ^^^ Without looking at your phone, I'm guessing this was the culprit. She had a buggy/defunct app that was probably frozen in the background while still sucking CPU/RAM. I've had a few of those instances and it DEFINITELY increases the temperature of the phone.
Only other thing I can think of is if she runs her phone at the brightest setting and has a long timeout on the screen timeout. Either way, I think it's nothing a little spring cleaning of the apps and tweaking couldn't take care of. Good luck buddy

[Q] Phone turns off randomly

My phone randomly turns off when I'm not using it. (Like when I leave it too charge overnight or don't use it for a couple hours)
What could be the problem? How to fix this problem?
Thanks,
Benwaffle

are u rooted? have cwm installed? custom rom?

Rooted, ardatdat kernel, cwmr. Actually it didn't seem to happen last night, and I just installed the new kernel yesterday
Sent from my SAMSUNG-SGH-I927 using XDA

if it happens again after you changed the kernel, try a different rom and stay away from overclocking it and stuff. can't hurt to inspect your battery contacts if you spilled anything near it.

Turns off or locks? some people are getting it to lock it's called the sleep death and happens if you put your phone to charge at night with Wifi on. Some people try different Roms to fix this issue.

Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium

Aquethys said:
Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
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Click to collapse
That was a very helpful post.....Nah just kidding it doesn't happen to everyone. I have had my phone since December last year and I can count on 1 hand how many times it has happened to me. I always charge at night with WIFI on. But when it does happen I simply hold the power button till it reboots, so not a very big issue to me.

Reviving this thread because I'm having a similar problem...
Running on stock, rooted.
It happens often enough for it to be a problem.
Only concern is when I go to sleep and rely on my phone as an alarm clock. I need my phone to work
Please note last charge cycle on the attached screenshot. Battery was at 84% and completely dead after sleeping for 8 hours. It doesn't even show me how the phone died, or what made it die.
During the day, I think I have the same problem. My phone will simply not turn on at times. I have to do a battery pull before I can get the phone to turn on again.

Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Battery looks fine. Not visually swollen and doesn't spin on a flat surface. Wish I had another battery to test this out...

I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium

doode2011 said:
I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
I've been running it on stock, just rooted.
I don't believe wiping battery stats will do much, considering they're wiped every time you charge to 100%. But the battery level is definitely off. I reboot my phone sometimes and end up going from 50% down to about 10%. It's not reporting accurately.
I will be installing a new rom over the coming weeks, just have no time right now. I just wanted to know if this seems to be a hardware problem or software.

Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium

I'm having this same issue with my Glide of 3 weeks. I remember having a similar problem several years ago - can't remember what phone it was - may have been the N900. I think that one was fixed by conditioning the battery. Where you drain it to 20% and then recharge several times. Does that technique sound familiar to anyone else?
I am stock GB/rooted and not opposed to flashing a new rom if that would help. Any suggestions on a minimal rom with working camera? (my one requirement)

doode2011 said:
Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Looks like it was a rom specific issue. More importantly, it was a battery drain. Something was causing my phone to hang and drain the battery overnight if I didn't leave it on charge. Not happening with CM10.1
Gingerbread on this phone has a lot more bugs than I normally like. I don't know how Samsung didn't catch these or found it ok to market the phone despite knowing these bugs exist. For example, stock music app periodically slows down and force closes for no reason.

My girlfriends phone is having this same issue after I re flashed the stock rom, rooted it, and installed twrp. Does anyone have any insight to this issue before she throws the phone against a wall?
Sent from my Galaxy Nexus using xda app-developers app

doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Thank you! I was having this issue, and this helped me figure it out. My battery was definitely swollen, and after seeing this, I now notice it actually doesn't even sit flat in the battery compartment anymore. Luckily when I called AT+T they said it was still under warranty and sent me out a new battery with little hassle.

[Q] Note2 Overheats while Powered Down?

Greetings,
My brother's Note2 has started being seriously unreliable. Just seeing it today at Thanksgiving Dinner, I witnessed the phone sitting powered off and warm, to the touch. I would estimate it to be around 110 - 120*F POWERED OFF!
When I did turn it on, the I looked at the battery useage, and noted the NFC function was using 30%. I then went into the settings to disable it, but it was already disabled. Then the phone crashed and rebooted. I pulled and inspected the battery. The water marker was dry, the battery was not warped or bulging, and it was not hotter then the processor area of the phone.
Has anyone seen this?
He has a new battery on its way so perhaps that is the problem, however I suspect faulty hardware or perhaps software.
He went to the store and was told he would need to pay $200 for a warranty claim, outrageous!
Thanks in advance!
Matt|ttaM

It would most probably be the battery problem. If u using a custom rom or kernel, reflash/flash a different one.
Sent from my GT-N7105 using xda app-developers app

tiderfish said:
Greetings,
My brother's Note2 has started being seriously unreliable. Just seeing it today at Thanksgiving Dinner, I witnessed the phone sitting powered off and warm, to the touch. I would estimate it to be around 110 - 120*F POWERED OFF!
When I did turn it on, the I looked at the battery useage, and noted the NFC function was using 30%. I then went into the settings to disable it, but it was already disabled. Then the phone crashed and rebooted. I pulled and inspected the battery. The water marker was dry, the battery was not warped or bulging, and it was not hotter then the processor area of the phone.
Has anyone seen this?
He has a new battery on its way so perhaps that is the problem, however I suspect faulty hardware or perhaps software.
He went to the store and was told he would need to pay $200 for a warranty claim, outrageous!
Thanks in advance!
Matt|ttaM
Click to expand...
Click to collapse
Just do a factory wipe..
and format all your memory partitions..
i had this crashing issue once.. most probably a rouge app messing up..

Do as @geekynoob said above and after flashing new ROM (possibly Custom ROM) do following :
1. Charge it to 100%
2. Install BetterBatteryStats
3. Install CPU Spy Plus
4. Reboot phone
5. Launch both apps and exit them (they'll keep running in the background collecting data)
6. Take reading through (just look at app screen) both after using your device normally for minimum 6-7hrs.
Share those readings here (through Screenshot probably). We will try to troubleshoot issues, if any remaining, after fresh install.
Btw, I don't think it has got anything to do with battery.

Thanks for the replies, guys.
He is still on the stock ROM. I will try what you mentioned and report the findings.

Just a quick update. He has read this post, and taken your advisements. He says the phone doesn't overheat now, but he is having issues connecting to WiFi.
Any suggestions?
Matt|ttaM

tiderfish said:
Just a quick update. He has read this post, and taken your advisements. He says the phone doesn't overheat now, but he is having issues connecting to WiFi.
Any suggestions?
Matt|ttaM[/QUOT
Smack that thanks button if I helped.
N7105 Note 2 LTE International powered by Illusion ROM 2.6
Plasma Kernel 2.02
Sent from a small country named Singapore
Click to expand...
Click to collapse

He told me he removed more apps, and now the wifi works and the battery lasts all day again. So it would seem problem solved.
I am just curious how an app could be pegging the battery useage for NFC even though it is off in the settings.

Serious over heating issue

So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks

Syntax323 said:
So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks
Click to expand...
Click to collapse
Is the battery draining abnormally fast? Check the usage for play service, could need that fix

If you live in a hot area like me, such as LA, then you probably experienced phone shutting down while using phone as a GPS due to the overheat.
I've never Had that problems with all of my previous phones but I'd give few software updates for optimization.
Sent from my LG-H811 using XDA Free mobile app

Yeah battery is draibing very fasy. I use a battery monitor and nothing is sucking it up.
Also, i live in Arizona where it has been 110 degrees daily. Though it hasnt shut down from heat outside or when using gps yet.
It shut down with over heat warning last night in my apartment where its 67 degrees in here while i was on google.com just browsing. So im clueless right now.
I just cleared cache partition and booted to safe mode to see if it runs any better.
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.

Yeah. That's the mytmobile app... Unchecked all the boxes in the settings. Helped me
Sent from my LG-H811 using Tapatalk

My 1st Tmobile G4 Online Preorder had some problems mostly screen. I sent it back. I went to the store and bought one. That one was always hot as well. It was always throwing warnings at me. I had Gmaps on in my car with the AC on and only 70F out the time and it shut down on me. I called Tmobile and did some master reset etc and still was the same. I finally just went back to the store and told them to exchange it after they seen how hot it got in store. Tired to tell me I was at 15days when I went back in but I called in a few days before and asked what day was the 14th Monday or Tuesday I guess they count Purchase day as day 1 and that's what I thought but the person I talked to said no but they called Manager and they honored it. This phone finally seems to be good a few little issue's but they should get worked out soon with software we all hope. The 1st 2 phone's I had the Update Pushed to my phone the 3rd one was already on the phone so might be newer batch ? I was not happy spending over $600 on the phone with the issue's I had on those til this 3rd one which is good so far.

Syntax323 said:
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.
Click to expand...
Click to collapse
Then I'd say that even when it's doing nothing, it's still actually doing something, maybe just something it shouldn't be doing.
My Verizon G4 ran warm, and I was disappointed with the battery life. Different monitoring tools were unable to point me to what app (?) was causing the problem. Sometimes it would stay cooler after a reboot. Mine was never just constantly hot, however. Mine would be cool sometimes when sitting around, and then sometimes warm. Like taking it off the charger in the mornings, some days it would be cool, others it would be warm (~95F or so), when it had been just sitting there with the screen off.

Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.

Syntax323 said:
Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.
Click to expand...
Click to collapse
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app

jjdevega said:
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
Nah I have the black version normal backing not the leather version. I have the thin Tech21 case but i took it off a week ago to see if this helps.
As im typing this my phone is at 75C which is 167 degrees F! So hot!
Possible a Facorty reset could help? I really dont have many apps installed right now either. Since its relatively new ive been slowly installing apps. I started blank, didnt install anything from backups etc. The apps i do have installed are pretty basic. Nothing syncing or running. Ive been clear the recents aswell just to try. Frustrating

Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk

All latest smartphones heat up
Sent from my SM-G920T

Supersanborn said:
Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Yeah its happening regardless. I turn data off when im on wifi and my wifi never loses connection, it stays constant. Though i did try a few days ago using no data or wifi and same dral, just hot.

Have you tried a factory reset? I leave my wifi on and stream music and everything. The only time it gets warm is when I Fast Charge. But I mostly wirelessly charge so its still cool.
Maybe you should exchange it.

I'm second on that doing factory reset. Seems like you have a corrupted profile or rogue app, or both.
Sent from my LG-H811 using XDA Free mobile app

What sensors are you referring to? With wich app? That's fundamental

I were having over heating problems on my G4. It were so hot at one point that my 6 year old daughter picked it up to play a game on it. The phone was that hot my daughter actually started crying cause the phone burnt her hand. This is not good. I have an awful lot of applications on my handset, over 300 so before I contacted LG I did a LG backup and reset. I restored probably half the apps what I had and a week after I haven't had a problem and the phone seems to be running as it should. The phone isn't even warm.
My theory is the G4 has 64bit processors. The snapdragon 810 processors were known for over heating and the G4 uses the snapdragon 808 processors for this reason. The 64bit processors deal with twice the data at the same time to the old 32bit processors and this contributes to them getting too hot. I feel that a few tweaks by developers and updates from LG is what's needed to combat the over heating. Time is our friend here and a bit of common sense. When you install a new app and overheating occurs then just remove the problem app. I always see how the app affects the handset now for over heating problems.
The 64bit processors in the G4 are new and need to have some updates to combat the overheating I feel. I recommend a system restore, debloating and only using the apps what you need.
I remember when pc's went from 32bit to 64bit processors. There were processors burning out, melting, water cooling became popular and bigger fans to combat the over heating. In time it sorted itself out so I feel this is the case for the G4 and other new handsets running 64bit processors.
Hope this helps.

Did anyone try unchecking the boxes in the my T-Mobile app? My phone went from 50% to %5 in less than 30 mins running crazy hot. You could also try uninstalling the app updates, or using the debloater tool on xda to disable it.
Sent from my LG-H811 using Tapatalk

Same here, although not so hot that it "burns". iPhone 6 got warm but never so hot - software improvements should help combat this over time. +1 on the debloat tool.
One may argue the dead air via removable back cover can act as an insulator vs a compact design. Maybe just get an Otterbox/Thick case so you can't notice the heat as much? Could possibly lower battery lifespan though.

I've had my AT&T G4 for a little over a week. The first couple days the battery life was horrendous so I did a factory reset. The battery life improved greatly however that's when I noticed the top half of my screen getting unbearably hot. Another factory reset didn't solve the issue. So I talked with an AT&T Rep and am taking mine in for a replacement now. Hopefully will resolve this issue. Will update.

Reboot after low battery notification

Once my battery notifies me I'm at 10% it immediately goes to 0% and shuts down the phone anyone else having this issue? I can't seem to find anything on net about out it. Thanks in advance! I'm on lollipop btw
Sent from my SM-N910V using Tapatalk

Yes, my phone does that also. I was debating going to Verizon to try a new battery
Sent from my Nexus 7 using Tapatalk

I also have the same problem.

Well glad it's not just me it's very annoying, I don't think it's the battery
Sent from my SM-N910V using Tapatalk

I am also having that issue, I'm thinking it might be that new update we got. At first I thought it was the battery, but if other people are having this issue it might be because of the update.
Sent from my SM-N910V using XDA Free mobile app

My phone doesn't shutdown till it drops below 5%. As soon as I conect the charger I can turn it right back on. Something is wrong with your the phone or battery if it goes from 10% -0% then shuts down.
Sent from my Galaxy Note 4 using Tapatalk

my phone has been doing it since it was new. Also, shuts down and will not stay booted up until it's charged at least 10%
Sent from my Nexus 7 using Tapatalk

Battery issues
I also have experienced odd behavior with my Verizon note 4. My battery does the similar rapid percentage drop once it hits 20%. It will power off completely, I plug in my charger for literally 5 minutes (I had my daughter time this more than once), then power it on and it says my battery is above 50%. I always close down apps when I'm done with them, even checking my task manager often. Since the Verizon variant has yet to gain permanent root, I have nothing special installed that I feel would affect it. Just a few zynga games, Facebook, and instagram. I have no clue what's going on. But it's less discerning knowing I'm not the only one having this issue.

Question, do you all keep the fast charging option turned on when charging with regular chargers?
Sent from my Nexus 7 using Tapatalk

I do yes why turn it off and on
Sent from my SM-N910V using Tapatalk

DrUnkeN_TiGeR said:
Once my battery notifies me I'm at 10% it immediately goes to 0% and shuts down the phone anyone else having this issue? I can't seem to find anything on net about out it. Thanks in advance! I'm on lollipop btw
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
The battery percentage displayed is an estimate made based on a calculation of several voltmeter reading. I suspect the low battery warning actually consume energy and causes a spike voltage drop. The Battery may actually last longer if we were to turn off the low battery warning. You could just ignore the problem, raise the percentage level of the warning or just change or charge the battery before it happens.

So I started experiencing this a little while back.
Mine shutsdown @ ~5-13% and then proceeds to restart.
I finally bit the bullet and went into the verizon store yesterday. The guy helping me was nice, I told him I had already factory reset my device since this issue started and asked if it may be something a battery swap would help. He assured me that it most likely wasnt the battery and I should be getting my free replacement today in the mail!
Hope this helps someone file for warranty before their year is up!

kartkid said:
So I started experiencing this a little while back.
Mine shutsdown @ ~5-13% and then proceeds to restart.
I finally bit the bullet and went into the verizon store yesterday. The guy helping me was nice, I told him I had already factory reset my device since this issue started and asked if it may be something a battery swap would help. He assured me that it most likely wasnt the battery and I should be getting my free replacement today in the mail!
Hope this helps someone file for warranty before their year is up!
Click to expand...
Click to collapse
So you're getting a replacement phone? Mine has a bit of scratches on the side, nothing to harsh, do you think they would void my warranty with that? Thank you.
P.S. could you also post if the problem was resolved by getting the new unit? Thank you.
Sent from my SM-N910V using Tapatalk

adriel161 said:
So you're getting a replacement phone? Mine has a bit of scratches on the side, nothing to harsh, do you think they would void my warranty with that? Thank you.
P.S. could you also post if the problem was resolved by getting the new unit? Thank you.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
So I have the replacement. You should be fine with scratches to paint.
I will let you know if the problem is resolved by a replacement.
Note: I've flashed N910VVRU2BOG5 (again)

I'm having the same issue but did not have this issue until the BOG5 update as most of you have stated. My phone has showed all the way down to 0% before the BOG5 update. I feel that the issue has something to do with the BOG5 firmware update. kartkid let us know if your replacement phone has also the same issue. Thanks.

I ordered the anker spare batteries and so far that has solved my problem. I'll keep updating if anything changes.
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My note used to turn off without warning around 20%. At first I thought it's software issue after hotfix, then I started to think it was the battery, then I realised I've had this issue on my htc desire years ago... I've fixed it like that time -I've put a small pice of paper between the bottom of battery to make it press a better to the contacts and all issues are gone (I've drain the battery to 4% to test it)...

The battery is 100% to blame. I've had this happen to me and several friends who bought the Note 4 when it first came out. I bought a new stock battery and external charger and my phone lives all the way to 1%. When I use my original battery, it will die anywhere from 15-40% depending how hard its working.