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My wife's Epic 4G was working fine yesterday but today it crashed and overheated pretty severely. When it was still plugged in and crashing it showed the battery charging and then it turned yellow and show a yellow warning triangle with a thermometer beside it, is the phone going to stop working on us?
I would appreciate a quick response so I can take it to Sprint and see what they can do about it.
I just factory reset it to insure that it wasn't a rogue application or what not and the phone is still running slow, not as bad as when it was crashing, but it still works so I don't know what's going on with it.
Also the phone is stock and has always been stock without root or any other type of hacking, etc.
It just stooped working perfectly one minute.
She showed me that the screen was blinking rapidly in an up and down bar fashion on the home screen and during applications.
First of all how old is the phone. My phone runs games hot all the time and never crashes (well sometimes, but usually when im not even doing anything with it).
I would think that the video is going out on it and it is rebooting. Depending on the age I think your phone is dead dude.
Cheers
Burrito
Not a year yet, it'll be a year old in June or July. I'm hoping it was just a virus or something because its working now. Should I exchange it anyway?
Nabbu eats your face.
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
It's already stock.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I already factory reset it and it's running right now as if it were just fine but what I'm wondering is if it's going to happen again and not work afterwards.
I'm thinking about taking it in to Sprint and exchanging it but I'm afraid there might be fees for exchanging or what not. The phone has been dropped multiple times but it never had any issues before.
The drop distance has been less then 2 feet every time.
No water damage to the phone itself but the Sprint tech said the battery's "water damage" indicator was activated and showing water damage.
The phone HAS been in the bathroom during multiple showers which might be the cause for the battery's damage indicator to go off but the phone, like I said, has never had any issues.
She downloads pretty much everything from the Market so I was suspecting viruses or malware and now it's "clean" it's running fine.
Any suggestions for where I should go from here?
The phone should be fine. This has happened to me a few times.... if your phone gets extremely hot it will refuse to charge as a safety feature and show that yellow triangle thing... open the back of the phone take the battery out and let it cool down.
Sent from a CM9 powered Epic.
That's the best advice i've gotten on here! Thanks a ton! ^^b
Nabbu eats your face.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Happened to me my battery got near 118*F so I took it out and let it cool on some aluminum and put it back in was fine
BTW you can't take a screenie because phone shuts it self off
Sent from my SPH-D700 using xda premium
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time. This has also been know to happen when running wifi hotspot apps.
Regardless, like everyone else said the phone went into thermal protection mode. The battery got hot and it wouldn't charge the battery until it cooled down.
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Fire n mage said:
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
phone on the charger while doing things stir up more heat than normal as well.
plus i just had mine on the charger and for five minutes i was listening to tune in radio streaming over wifi and playing lets golf 3 and got off and phone was at 109.4*F Battery heat
poit said:
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time.
Click to expand...
Click to collapse
THIS! ^^^ Without looking at your phone, I'm guessing this was the culprit. She had a buggy/defunct app that was probably frozen in the background while still sucking CPU/RAM. I've had a few of those instances and it DEFINITELY increases the temperature of the phone.
Only other thing I can think of is if she runs her phone at the brightest setting and has a long timeout on the screen timeout. Either way, I think it's nothing a little spring cleaning of the apps and tweaking couldn't take care of. Good luck buddy
Hey there,
This issue started yesterday...I went to plug my S3 (SGH-T999V from Videotron) into the 5V charger and I go this message "Charging paused. Battery temperature too high.". I was like...uh..say what? I hadn't used it for anything else but watching a video (not even HD). After fiddling around unplugging and plugging back it finally charged.
But tonight, same thing, except it just won't let me charge! SetCPU showed battery temp at 80 degrees C (176F)!!! Mind you, I have the phone in a big case (Trident Kraken) but still, I removed the case and opened up the phone's back and it wasn't hot at all!!!
I waited an hour and then tried again. After a minute, same thing. Checked the temp, it was a 51.9C. I left the back opened and touched the battery, everywhere but especially near the contacts and it was fine...not hot at all!
I have stock ROM, stock kernel, but rooted. Of course, no overclock. I merely use SetCPU to put a clock speed limiter while the screen is off.
Anybody here has a clue about what could be going on?!?
Thanks!
At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium
ingenious247 said:
At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
That's pretty much what I thought...
For the record I had tried a simple powercycle and it had no effect. However, I powered the phone off for an hour and just rebooted it and now it charges fine...go figure. I guess if it keeps happening I'll do a factory reset but that sucks as I would have about 60 apps to reinstall. I guess I could use Titanium Backup but then again wouldn't it backup the possible crap that's causing this issue? What about purging the dalvik cache perhaps?
Damn it. As I was typing this (after an increase of 4% in battery charge) it did it again...!!!
I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium
ingenious247 said:
I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I had turned the phone off after my last post and just turned it on to try charging via PC USB. Well, only a minute battery temp is at 60.3C (140.5F)! So I'm ruling the charger out.
As for the battery...well, I don't know if the sensor is inside or if it's inside the phone and just interprets data sent by the battery itself. It might as well be in the battery if the NFC chip is inside...
Anybody would know if wiping the dalvik cache could potentially help with this issue?
Never hurts to try!
Sent from my SGH-T999 using xda premium
ingenious247 said:
bad battery
Click to expand...
Click to collapse
this would be my guess
Well I went to a Videotron store and discussed with one of the agents there about the tests that were done, etc. I quickly gained his trust as, ahem, I actually work for the company as a commercial tech support agent...
I asked him to pull out the battery from his floor demo, which he reluctantly agreed to after asking the manager and we proceeded to test the other battery. Well, guess what? Same issue. Now, as per company policy I had to do a factory reset; tried again after that and again, guess what?
Issue persists.
So we proceeded to exchange the phone.
Neither I or him or the manager ever encountered this issue with any customer...I've googled this and looked all over XDA and never found any reference to a faulty battery sensor...!
One thing's for sure, the sensor is NOT located on the battery itself. By elimination, it's on the phone itself.
Wow that is crazy man. Glad you got it resolved! Least we know if someone else has a similar issue it may be replacement time.
Sent from a galaxy far away!
I'm going through this same exact issue right now. Bought a new battery and the problem is still there.
At the store you used a different charger/cable right? Have you tried completely wiping the phone? Which root method did you use?
Oh and THANK YOU for being detailed about the ROM, kernel, etc. It's impossible to help someone without knowing everything.
Went to the AT&T store and the problem was reproduced with no problem. They then directed me across the street to the service department. Went there and the lady couldn't reproduce the problem at all with the battery they had on hand. So now I'm being sent a new battery by mail to try out before replacing the phone. Hopefully a new OEM battery will cure my issue, but I'm not holding my breath. Thankfully the replacement battery I bought off Amazon came with a charger so I can charge and then swap batteries as needed until the OEM one arrives.
Wow this is interesting, as it is only the second case (mine included) that I'm aware of. And I had searched ALOT...!
Can you confirm that you have a T999 or T999V and if you were able to use any app that gives you actual temperature readings (such as setcpu for example)? If yes, what temperatures were you getting?
The battery sensor seems to be in the phone itself so unfortunately you'll have to get a replacement. Factory resetting the phone will have no effect.
Sent from my SGH-T999V using xda app-developers app
software problem
Hi, this is a software problem try to use original rom and check re-partition on Odin ... i have the same problem with G70 Samsung Galaxy Player 5
I can't use custom rom because of this problem... my g70 work with cm11 normaly but the software have something wrong.. finally ... prohibiting charge the battery
Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.
amd-dude said:
Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.
Click to expand...
Click to collapse
The i9300 is a very different device so I wouldn't try using its components. If you have a T999 or I747 then yes you can use either board. No other variant will fit right though.
Sent from my SGH-T999 using Tapatalk
Samsung battery too high problem fixed
Change charger adapter. Check voltage similarly. Or just don't use the 3.7v adapter at all
hi, i have samsung tab p3100 , its says battery temperature too high ,what will be the solution ?
I'm on my second battery now, first warped and died.
I'm now getting the battery temp too high issue, even though the phone seems cool to the touch.
I'm bypassing it by *charging my phone in the freezer*.
Not ideal, but I suspect it's a phone issue and not a battery issue as I tried a 3rd battery I had access to it it still happened.
my epic 4g touch was on the cyanogenmod 10.1 wild for the night rom v. jan23v2. every time, if my phone were off a charger for 5-10 minutes the screen would flash to different brightness levels then turn off. it would do this every time since that rom. in order to fix the issue, i tried using sfhub's el29 root to go back to stock to try flashing the same updated rom. i was on el29 rooted and the issue still occured. i would have to plug it in for it to turn on again. is this a battery issue or is it something else? my battery is over a year old. any help would be appreciated. if you need more info, just ask
Time for a new battery.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
Time for a new battery.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?
Peter41x said:
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?
Click to expand...
Click to collapse
Amazon will have OEM batteries. Be careful though, some will label them like OEM but they are fake. You will probably be able to get a new one from Sprint or Samsung, though.
Peter41x said:
thank you. any idea on where to get a samsung one cheap?
Click to expand...
Click to collapse
I've had good luck with cheap eBay ones for $3-$5. (~$10 for 2 + external charger, shipped from China)
Originally bought a cheap 1800mAh for my Epic, but kept it around and am using in my E4GT (when the orinal battery "puffed" and wouldn't hold much of a charge) Recently added a "2200mAh" one and external charger. It's a tiny bit thicker than my 1800, but still fits under the stock cover. I havent noticed the "2200" giving any better battery life than the "1800" - both work well and I've had no problems.
This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.
phamkl said:
This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.
Click to expand...
Click to collapse
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Thanks.
When I went to get a new battery, the guy pulled the battery out and spun it on the counter. If it spins, it's expanded, and indicative of being on its last leg or already dead. Of course, you could also palpate the battery and you will feel the bulge but the spin test is simpler, definitive, and more entertaining. Just posting in case someone else runs into this problem or a similar battery problem and come across this thread - try the battery spin test.
Hello,
I've browsed the xda forums and few others extensively for solution of my issue, though to no help at all.
For the starters some numbers and general info:
Phone: R800i Xperia Play, 2.6.32.9-DooMKernel, Xperia NXT v.1.3.
Only default stuff running in the background.
For testing and possible solution, apps I've installed:
Advanced Task Manager,
No-Frills CPU (min. 134 MHz, max 1.114 GHz, smartass, sio),
Battery Defender (Temp 32C, voltage: 3.0V, changed from 4.0V).
I always keep Data, WiFi, Bluetooth, GPS off, unless I need them. Brightness is about 30% most of the time, no auto-brightness control.
For solution purpose I've got manual network selection for 2G, usually it is 2G/3G auto search - never got issues with this.
I've got two batteries, stock one and a Tell Me one, both 1500 MAh, both never had any issues.
Today morning (7AM), as usual, I've disconnected fully charged phone from the charger. I haven't noticed a thing that could be off about the phone.
I've went to the work, and around 11 AM I've messaged a little, and then I've noticed a weird thing - phone was very hot and the battery info said that it is on around 30%. Of course, first I've tried was to reboot the device, and lower the maximum frequency of the CPU.
Unfortunately it wasn't a bug or a mistake - phone really had around 30% charge left. I've got a usb cable from a co-worker to keep the phone from dying.
In the meantime, I've tried resetting the phone to factory defaults, tried flight mode, setting everything to off - nothing helped. Also, what's more weird - phone was charging incredibly slow (that might be because of charging from PC USB) when turned off and it still was hot.
I've realized that phone is getting really hot only in one area - near top right corner (place where light sensor is), on the backside, after you extend the phone (there is a little screw there, under 'sticker').
After getting back to home, I've tried charging the first battery to 100% - it completed, using stock charger, but it took quite longer than expected. Discharging is quite fast - 1% per 4-5 minutes. In ~50 minutes I've got 90%. This gives roughly 7 hours of work on battery. In flight mode, with everything turned off, with CPU on 134 MHz.
On a second battery, which I have in right now, I am steadily progressing from 93% to the 0% at the speed of 1% per 3 minutes.
Phone is +2 years old, not on warranty.
Any advice could be really appreciated.
Is it a stock battery or an aftermarket? I had an aftermarket battery once. It had a similar response in my phone. Bought another battery. OEM and solved it.
Sent from my R800at using xda premium
Maybe it's battery fault.
One of my battery did the same thing (it even got even bigger due gasses inside it). Replaced it and it's working fine.
If it happends on both batteries, maybe it's hatdware issue. In worste case, something inside phone is shortcutted and drainibg current, causing heating. Maybe opening phone and cleaning parts inside could help.
Sent from my R800i using xda app-developers app
Wouldn't hurt to open it up and using an eraser clean the battery contacts inside phone and on battery itself. Then use a can of compressed air to blast that bad boy.
Sent from my R800at using xda premium
I've got two different batteries, stock one that came with phone, and a second aftermarket one, which was rarely used - only on long trips when I wanted to play. Both of them couldn't be damaged like that.
Phone never fell on the floor, is always in protective rubber-like 'case' and of course it never even touched water.
Right now heat is strong enough to be a bit painful if you slide the phone out and touch the light sensor area on the backside. I will try to get some torx screwdrivers and open up this part, but I doubt I will find anything. I was wondering if switching back to stock rom could help.
I'm really at loss here since I don't wanna buy new one, though they're cheap right now (about 150$ in my area with 24 month warranty, without any contract), since I've got some holiday plans and wanted to have some more funds. I can go by with the 4-5 hour discharge time if I have a cable on me since I'm working at the office with computers. I can always charge the phone, but knowing that usually I never even fell under 80% after 8 hours at work is kind of bothering.
Have you reformatted the phone via flashing a ftf file... see if that fixes the issue.
Maybe try to use it without battery. Connect charger, remove battery while still powered on, and wait 15minutes (as i recall, it will not turn off). If phone is still hot, then it's not battery related problem.
Sent from my R800i using xda app-developers app
Bakisha said:
Maybe try to use it without battery. Connect charger, remove battery while still powered on, and wait 15minutes (as i recall, it will not turn off). If phone is still hot, then it's not battery related problem.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Actually I've tried this and I've got some results. Phone turns off when it stays this way in OS for a while, so I did that in Boot manager, which I thought won't be affected by OS itself, and I was right - phone stays on, with screen on. Unfortunately, it is very hot in the 'usual' place. So we can root out the possibility that this is a battery issue.I am not quite sure, but also this is certainly not antenna, since it is off in the boot manager, as well as WiFi, BT and GPS.
So could it be that the kernel itself, which must have some module responsible for power management, went crazy? That is just my wild (hopeful) guess, and I wish that flashing will help. Any ROMs that you can advice?
FouLu said:
Actually I've tried this and I've got some results. Phone turns off when it stays this way in OS for a while, so I did that in Boot manager, which I thought won't be affected by OS itself, and I was right - phone stays on, with screen on. Unfortunately, it is very hot in the 'usual' place. So we can root out the possibility that this is a battery issue.I am not quite sure, but also this is certainly not antenna, since it is off in the boot manager, as well as WiFi, BT and GPS.
So could it be that the kernel itself, which must have some module responsible for power management, went crazy? That is just my wild (hopeful) guess, and I wish that flashing will help. Any ROMs that you can advice?
Click to expand...
Click to collapse
Well, to test if everything is working properly, flash stock firmware with flashtool (even kernel). Test all functions of phone with apps (wifi, BT, gps, 3g, flashlight, tear-front camera). If all works, maybe some chip is overheating.
In that case, if you don't know how to open phone, maybe it's best to take it to service.
If you do know how to open it, first start cleaning enterier. If that don't help, try to power it while dissasembled, and see what chip is overheating and google for it's model to see what it is.
Sent from my R800i using xda app-developers app
Bakisha said:
Well, to test if everything is working properly, flash stock firmware with flashtool (even kernel). Test all functions of phone with apps (wifi, BT, gps, 3g, flashlight, tear-front camera). If all works, maybe some chip is overheating.
In that case, if you don't know how to open phone, maybe it's best to take it to service.
If you do know how to open it, first start cleaning enterier. If that don't help, try to power it while dissasembled, and see what chip is overheating and google for it's model to see what it is.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Thanks for advice. I will flash the phone completely to stock and test it. Actually, if it is turned off, it is not heating up but starts to when I try to charge the battery.
I'm working at IT company, but my knowledge ends at the desktop computers actually, certainly I am not into electronics - I can tell when capacitors on motherboard are starting to go bad, but that's it. Starting from laptops, some parts are to small and prone to damage to be just opening and looking around.
I suppose if the stock kernel won't help, I will seek assistance of some service since they always give some kind of warranty for repairs. Of course, I will keep this topic updated, since there might be same kind of lost soul with the same problem.
FouLu said:
Thanks for advice. I will flash the phone completely to stock and test it. Actually, if it is turned off, it is not heating up but starts to when I try to charge the battery.
I'm working at IT company, but my knowledge ends at the desktop computers actually, certainly I am not into electronics - I can tell when capacitors on motherboard are starting to go bad, but that's it. Starting from laptops, some parts are to small and prone to damage to be just opening and looking around.
I suppose if the stock kernel won't help, I will seek assistance of some service since they always give some kind of warranty for repairs. Of course, I will keep this topic updated, since there might be same kind of lost soul with the same problem.
Click to expand...
Click to collapse
When you are on stock kernel, test offline charging too (phone turned off, but charging). So heating problem is only limited to battery-charging electronics-kernel).
Post your results when/if it's fixed, no matter what they are. Good luck
Bakisha said:
When you are on stock kernel, test offline charging too (phone turned off, but charging). So heating problem is only limited to battery-charging electronics-kernel).
Post your results when/if it's fixed, no matter what they are. Good luck
Click to expand...
Click to collapse
Unfortunately, after flashing to stock R800i_4.0.2.A.0.79.ftf I still have this weird overheating issue and the battery is draining really fast. Seems like this is hardware problem, not a software one, since I tested it in many different ways to no help at all.
I will not let go off my XPlay, as I will visit service and try to repair The Best Gaming Phone to Date, though I will buy a new phone, which will be Xperia S, since I've got my eyes on it ever since I played on my friend's one - Final Fantasy 7 with OpenGL plugin in fpse looked really great, and the controls were fine for my tastes.
When I get the XPlay fixed, I will update this thread, since I like this phone and would like to have it back and running.
Thanks for all the help, I really appreciate it
Once my battery notifies me I'm at 10% it immediately goes to 0% and shuts down the phone anyone else having this issue? I can't seem to find anything on net about out it. Thanks in advance! I'm on lollipop btw
Sent from my SM-N910V using Tapatalk
Yes, my phone does that also. I was debating going to Verizon to try a new battery
Sent from my Nexus 7 using Tapatalk
I also have the same problem.
Well glad it's not just me it's very annoying, I don't think it's the battery
Sent from my SM-N910V using Tapatalk
I am also having that issue, I'm thinking it might be that new update we got. At first I thought it was the battery, but if other people are having this issue it might be because of the update.
Sent from my SM-N910V using XDA Free mobile app
My phone doesn't shutdown till it drops below 5%. As soon as I conect the charger I can turn it right back on. Something is wrong with your the phone or battery if it goes from 10% -0% then shuts down.
Sent from my Galaxy Note 4 using Tapatalk
my phone has been doing it since it was new. Also, shuts down and will not stay booted up until it's charged at least 10%
Sent from my Nexus 7 using Tapatalk
Battery issues
I also have experienced odd behavior with my Verizon note 4. My battery does the similar rapid percentage drop once it hits 20%. It will power off completely, I plug in my charger for literally 5 minutes (I had my daughter time this more than once), then power it on and it says my battery is above 50%. I always close down apps when I'm done with them, even checking my task manager often. Since the Verizon variant has yet to gain permanent root, I have nothing special installed that I feel would affect it. Just a few zynga games, Facebook, and instagram. I have no clue what's going on. But it's less discerning knowing I'm not the only one having this issue.
Question, do you all keep the fast charging option turned on when charging with regular chargers?
Sent from my Nexus 7 using Tapatalk
I do yes why turn it off and on
Sent from my SM-N910V using Tapatalk
DrUnkeN_TiGeR said:
Once my battery notifies me I'm at 10% it immediately goes to 0% and shuts down the phone anyone else having this issue? I can't seem to find anything on net about out it. Thanks in advance! I'm on lollipop btw
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
The battery percentage displayed is an estimate made based on a calculation of several voltmeter reading. I suspect the low battery warning actually consume energy and causes a spike voltage drop. The Battery may actually last longer if we were to turn off the low battery warning. You could just ignore the problem, raise the percentage level of the warning or just change or charge the battery before it happens.
So I started experiencing this a little while back.
Mine shutsdown @ ~5-13% and then proceeds to restart.
I finally bit the bullet and went into the verizon store yesterday. The guy helping me was nice, I told him I had already factory reset my device since this issue started and asked if it may be something a battery swap would help. He assured me that it most likely wasnt the battery and I should be getting my free replacement today in the mail!
Hope this helps someone file for warranty before their year is up!
kartkid said:
So I started experiencing this a little while back.
Mine shutsdown @ ~5-13% and then proceeds to restart.
I finally bit the bullet and went into the verizon store yesterday. The guy helping me was nice, I told him I had already factory reset my device since this issue started and asked if it may be something a battery swap would help. He assured me that it most likely wasnt the battery and I should be getting my free replacement today in the mail!
Hope this helps someone file for warranty before their year is up!
Click to expand...
Click to collapse
So you're getting a replacement phone? Mine has a bit of scratches on the side, nothing to harsh, do you think they would void my warranty with that? Thank you.
P.S. could you also post if the problem was resolved by getting the new unit? Thank you.
Sent from my SM-N910V using Tapatalk
adriel161 said:
So you're getting a replacement phone? Mine has a bit of scratches on the side, nothing to harsh, do you think they would void my warranty with that? Thank you.
P.S. could you also post if the problem was resolved by getting the new unit? Thank you.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
So I have the replacement. You should be fine with scratches to paint.
I will let you know if the problem is resolved by a replacement.
Note: I've flashed N910VVRU2BOG5 (again)
I'm having the same issue but did not have this issue until the BOG5 update as most of you have stated. My phone has showed all the way down to 0% before the BOG5 update. I feel that the issue has something to do with the BOG5 firmware update. kartkid let us know if your replacement phone has also the same issue. Thanks.
I ordered the anker spare batteries and so far that has solved my problem. I'll keep updating if anything changes.
Sent from my SM-N910V using Tapatalk
My note used to turn off without warning around 20%. At first I thought it's software issue after hotfix, then I started to think it was the battery, then I realised I've had this issue on my htc desire years ago... I've fixed it like that time -I've put a small pice of paper between the bottom of battery to make it press a better to the contacts and all issues are gone (I've drain the battery to 4% to test it)...
The battery is 100% to blame. I've had this happen to me and several friends who bought the Note 4 when it first came out. I bought a new stock battery and external charger and my phone lives all the way to 1%. When I use my original battery, it will die anywhere from 15-40% depending how hard its working.