Serious over heating issue - G4 Q&A, Help & Troubleshooting

So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks

Syntax323 said:
So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks
Click to expand...
Click to collapse
Is the battery draining abnormally fast? Check the usage for play service, could need that fix

If you live in a hot area like me, such as LA, then you probably experienced phone shutting down while using phone as a GPS due to the overheat.
I've never Had that problems with all of my previous phones but I'd give few software updates for optimization.
Sent from my LG-H811 using XDA Free mobile app

Yeah battery is draibing very fasy. I use a battery monitor and nothing is sucking it up.
Also, i live in Arizona where it has been 110 degrees daily. Though it hasnt shut down from heat outside or when using gps yet.
It shut down with over heat warning last night in my apartment where its 67 degrees in here while i was on google.com just browsing. So im clueless right now.
I just cleared cache partition and booted to safe mode to see if it runs any better.
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.

Yeah. That's the mytmobile app... Unchecked all the boxes in the settings. Helped me
Sent from my LG-H811 using Tapatalk

My 1st Tmobile G4 Online Preorder had some problems mostly screen. I sent it back. I went to the store and bought one. That one was always hot as well. It was always throwing warnings at me. I had Gmaps on in my car with the AC on and only 70F out the time and it shut down on me. I called Tmobile and did some master reset etc and still was the same. I finally just went back to the store and told them to exchange it after they seen how hot it got in store. Tired to tell me I was at 15days when I went back in but I called in a few days before and asked what day was the 14th Monday or Tuesday I guess they count Purchase day as day 1 and that's what I thought but the person I talked to said no but they called Manager and they honored it. This phone finally seems to be good a few little issue's but they should get worked out soon with software we all hope. The 1st 2 phone's I had the Update Pushed to my phone the 3rd one was already on the phone so might be newer batch ? I was not happy spending over $600 on the phone with the issue's I had on those til this 3rd one which is good so far.

Syntax323 said:
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.
Click to expand...
Click to collapse
Then I'd say that even when it's doing nothing, it's still actually doing something, maybe just something it shouldn't be doing.
My Verizon G4 ran warm, and I was disappointed with the battery life. Different monitoring tools were unable to point me to what app (?) was causing the problem. Sometimes it would stay cooler after a reboot. Mine was never just constantly hot, however. Mine would be cool sometimes when sitting around, and then sometimes warm. Like taking it off the charger in the mornings, some days it would be cool, others it would be warm (~95F or so), when it had been just sitting there with the screen off.

Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.

Syntax323 said:
Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.
Click to expand...
Click to collapse
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app

jjdevega said:
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
Nah I have the black version normal backing not the leather version. I have the thin Tech21 case but i took it off a week ago to see if this helps.
As im typing this my phone is at 75C which is 167 degrees F! So hot!
Possible a Facorty reset could help? I really dont have many apps installed right now either. Since its relatively new ive been slowly installing apps. I started blank, didnt install anything from backups etc. The apps i do have installed are pretty basic. Nothing syncing or running. Ive been clear the recents aswell just to try. Frustrating

Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk

All latest smartphones heat up
Sent from my SM-G920T

Supersanborn said:
Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Yeah its happening regardless. I turn data off when im on wifi and my wifi never loses connection, it stays constant. Though i did try a few days ago using no data or wifi and same dral, just hot.

Have you tried a factory reset? I leave my wifi on and stream music and everything. The only time it gets warm is when I Fast Charge. But I mostly wirelessly charge so its still cool.
Maybe you should exchange it.

I'm second on that doing factory reset. Seems like you have a corrupted profile or rogue app, or both.
Sent from my LG-H811 using XDA Free mobile app

What sensors are you referring to? With wich app? That's fundamental

I were having over heating problems on my G4. It were so hot at one point that my 6 year old daughter picked it up to play a game on it. The phone was that hot my daughter actually started crying cause the phone burnt her hand. This is not good. I have an awful lot of applications on my handset, over 300 so before I contacted LG I did a LG backup and reset. I restored probably half the apps what I had and a week after I haven't had a problem and the phone seems to be running as it should. The phone isn't even warm.
My theory is the G4 has 64bit processors. The snapdragon 810 processors were known for over heating and the G4 uses the snapdragon 808 processors for this reason. The 64bit processors deal with twice the data at the same time to the old 32bit processors and this contributes to them getting too hot. I feel that a few tweaks by developers and updates from LG is what's needed to combat the over heating. Time is our friend here and a bit of common sense. When you install a new app and overheating occurs then just remove the problem app. I always see how the app affects the handset now for over heating problems.
The 64bit processors in the G4 are new and need to have some updates to combat the overheating I feel. I recommend a system restore, debloating and only using the apps what you need.
I remember when pc's went from 32bit to 64bit processors. There were processors burning out, melting, water cooling became popular and bigger fans to combat the over heating. In time it sorted itself out so I feel this is the case for the G4 and other new handsets running 64bit processors.
Hope this helps.

Did anyone try unchecking the boxes in the my T-Mobile app? My phone went from 50% to %5 in less than 30 mins running crazy hot. You could also try uninstalling the app updates, or using the debloater tool on xda to disable it.
Sent from my LG-H811 using Tapatalk

Same here, although not so hot that it "burns". iPhone 6 got warm but never so hot - software improvements should help combat this over time. +1 on the debloat tool.
One may argue the dead air via removable back cover can act as an insulator vs a compact design. Maybe just get an Otterbox/Thick case so you can't notice the heat as much? Could possibly lower battery lifespan though.

I've had my AT&T G4 for a little over a week. The first couple days the battery life was horrendous so I did a factory reset. The battery life improved greatly however that's when I noticed the top half of my screen getting unbearably hot. Another factory reset didn't solve the issue. So I talked with an AT&T Rep and am taking mine in for a replacement now. Hopefully will resolve this issue. Will update.

Related

[Q] CPU overheat and crash, help?

My wife's Epic 4G was working fine yesterday but today it crashed and overheated pretty severely. When it was still plugged in and crashing it showed the battery charging and then it turned yellow and show a yellow warning triangle with a thermometer beside it, is the phone going to stop working on us?
I would appreciate a quick response so I can take it to Sprint and see what they can do about it.
I just factory reset it to insure that it wasn't a rogue application or what not and the phone is still running slow, not as bad as when it was crashing, but it still works so I don't know what's going on with it.
Also the phone is stock and has always been stock without root or any other type of hacking, etc.
It just stooped working perfectly one minute.
She showed me that the screen was blinking rapidly in an up and down bar fashion on the home screen and during applications.
First of all how old is the phone. My phone runs games hot all the time and never crashes (well sometimes, but usually when im not even doing anything with it).
I would think that the video is going out on it and it is rebooting. Depending on the age I think your phone is dead dude.
Cheers
Burrito
Not a year yet, it'll be a year old in June or July. I'm hoping it was just a virus or something because its working now. Should I exchange it anyway?
Nabbu eats your face.
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
It's already stock.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I already factory reset it and it's running right now as if it were just fine but what I'm wondering is if it's going to happen again and not work afterwards.
I'm thinking about taking it in to Sprint and exchanging it but I'm afraid there might be fees for exchanging or what not. The phone has been dropped multiple times but it never had any issues before.
The drop distance has been less then 2 feet every time.
No water damage to the phone itself but the Sprint tech said the battery's "water damage" indicator was activated and showing water damage.
The phone HAS been in the bathroom during multiple showers which might be the cause for the battery's damage indicator to go off but the phone, like I said, has never had any issues.
She downloads pretty much everything from the Market so I was suspecting viruses or malware and now it's "clean" it's running fine.
Any suggestions for where I should go from here?
The phone should be fine. This has happened to me a few times.... if your phone gets extremely hot it will refuse to charge as a safety feature and show that yellow triangle thing... open the back of the phone take the battery out and let it cool down.
Sent from a CM9 powered Epic.
That's the best advice i've gotten on here! Thanks a ton! ^^b
Nabbu eats your face.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Happened to me my battery got near 118*F so I took it out and let it cool on some aluminum and put it back in was fine
BTW you can't take a screenie because phone shuts it self off
Sent from my SPH-D700 using xda premium
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time. This has also been know to happen when running wifi hotspot apps.
Regardless, like everyone else said the phone went into thermal protection mode. The battery got hot and it wouldn't charge the battery until it cooled down.
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Fire n mage said:
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
phone on the charger while doing things stir up more heat than normal as well.
plus i just had mine on the charger and for five minutes i was listening to tune in radio streaming over wifi and playing lets golf 3 and got off and phone was at 109.4*F Battery heat
poit said:
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time.
Click to expand...
Click to collapse
THIS! ^^^ Without looking at your phone, I'm guessing this was the culprit. She had a buggy/defunct app that was probably frozen in the background while still sucking CPU/RAM. I've had a few of those instances and it DEFINITELY increases the temperature of the phone.
Only other thing I can think of is if she runs her phone at the brightest setting and has a long timeout on the screen timeout. Either way, I think it's nothing a little spring cleaning of the apps and tweaking couldn't take care of. Good luck buddy

Extremely high phone temp!

Does anyone have issues with your SGSII T989 phones having extremely high temps?
I get it when using the GPS, charging the phone while i'm talking on the phone, and doing a few other activities. It did not do this on my first purchase of the phone and i'm a bit weary of the temps as sometiems it gets quite warm!
Currently I'm on O.E. SGS II Rom w/ root, that's about it! No OC no mods or anything of that sort. (Just CWM and Root).
Any tips would be greatly appreciated, as this heat as caused me from using my phone each day more and more.
P.S. I WAS on Juggernaut Rom and then flashed back to Stock, and it was having this heating issue then, should i try to do a complete 100% wipe like on one of the development threads and start from scratch like I just got the phone from the factory again? I wiped my system using Odin and it seems to of kept my old programs, no information like games and etc. was kept however, does anyone think that might be the problem? Once again thanks!
XxGoKoUxX said:
Does anyone have issues with your SGSII T989 phones having extremely high temps?
I get it when using the GPS, charging the phone while i'm talking on the phone, and doing a few other activities. It did not do this on my first purchase of the phone and i'm a bit weary of the temps as sometiems it gets quite warm!
Currently I'm on O.E. SGS II Rom w/ root, that's about it! No OC no mods or anything of that sort. (Just CWM and Root).
Any tips would be greatly appreciated, as this heat as caused me from using my phone each day more and more.
P.S. I WAS on Juggernaut Rom and then flashed back to Stock, and it was having this heating issue then, should i try to do a complete 100% wipe like on one of the development threads and start from scratch like I just got the phone from the factory again? I wiped my system using Odin and it seems to of kept my old programs, no information like games and etc. was kept however, does anyone think that might be the problem? Once again thanks!
Click to expand...
Click to collapse
If you are rooted you might want to try a different kernel and maybe SetCPU. I had some overheating/temp issues a while back and after I lowered my CPU a bit and set it to an Ondemand state with a profile for screen off running CPU very low when not actively in use it seemed to fix the problem.. Btw SetCPU is free for XDA users, there is a thread somewhere in the Android Hacking Apps forum..
GL
Edit: I thought it was free to xda users, I checked and cant find the thread, maybe I was wrong or they changed it..
ty VoiD
I'm on the stock kernal, I was on the modified 1.7ghz kernal before i believe, as I could overclock over that, but i just recently stopped that and went back to stock. I was and still am expecting the phone to malfunction on me sometime soon lol. It's been a really reliable phone so far! My G1 and Mytouch 3G slide (gf's phone) took soo many dumps on me while I used it. Each of those phones were probably sent back 5-8 times and they were kept completely stock for a while!
Back on subject though. Any kernals that go well with the factory rom? I don't favor any aftermarket roms right now as they're not stable enough for my usage IMO.
I have heat problems but I've always had the stock kernel...
Sent from my SGH-T989 using XDA
Undervolt at the stock clock if you want to lower temps. However, charging will always increase heat especially if you are using the phone at the same time, and depending on ambient temps.
Dude my moms sgsII literally got fried because it heated up once. She was using her phone normally and all of a sudden it started heating up. She kept using it and the next day the phone won't turn on, charge or get into download mode. It looked like what a hard brick would look like. So I just returned it for a HTC one S.
Btw she was on full stock.
My phone heats up a lot because I'm down south with 90-95 degree temps and I keep phone in the car dock by the windshield but it never failed on me.
Sent from my SGH-T989 using XDA
I thought it was a well fixable issue. Guess not? lol... Either way, everytime my batt temps rise, i notice i get 40-45C and i start to get worried. So if i'm in a car, i'd just put it next to the AC vent while the car's running and temps get down to about 25C and i'm good again. I just don't feel comfortable with the phone anymore like I use to. It never did this before, why now??
I have an app that warns when it goes over 40 and it happens daily. I was downloading torrents one time and it keeps the screen active while downloading and the thing got like 62 celsius before I realized what happened. It almost burnt my hand lol. if your ever in sunlight or palming the phone while using gps on 4g.
overheating is very common with this phone I wouldn't worrie about it to much it is uncomfortable though if in your pocket
Sent from my SGH-T989D using XDA
Also remember, any app that uses hardware acceleration for graphics or video (games, browser, etc.) or gps will cause the phone to heat up if used for a prolonged period of time.
Playing Osmos was like setting my phone on fire.
curry67 said:
I have an app that warns when it goes over 40 and it happens daily. I was downloading torrents one time and it keeps the screen active while downloading and the thing got like 62 celsius before I realized what happened. It almost burnt my hand lol. if your ever in sunlight or palming the phone while using gps on 4g.
overheating is very common with this phone I wouldn't worrie about it to much it is uncomfortable though if in your pocket
Sent from my SGH-T989D using XDA
Click to expand...
Click to collapse
Are you sure I shouldn't worry? I mean, I don't want solder points falling off due to too high of a temp. Then again these temps don't even reach 100C yet. I've got the same app too probably, it's a battery monitor that tells u when the phone gets too hot. mine's goes off everytime i'm around 40+
AaronPauley said:
Also remember, any app that uses hardware acceleration for graphics or video (games, browser, etc.) or gps will cause the phone to heat up if used for a prolonged period of time.
Playing Osmos was like setting my phone on fire.
Click to expand...
Click to collapse
Yep, I use GPS and often. It's just so much easier than guessing your way off a piece of paper. But yeah, like you the phone gets soo hottttttt. I have to always put the phone to my AC vent.
It's normal to a point.
These are serious computers we have.
Think of the old P486's back in the day, those things needed huge heat sinks and some even had fans
our phones which is what, 4x the cpu power and not only no heat sink but everything is squished together inbetween a hot screen and a hot battery
That being said, I use a program called A-see, which is to watch my security cameras while out.
And if I forget to close it out (Actually exit the program) It will keep running and running and eventually probably fry my phone
lets put it this way, I will actually start to feel it in my jeans pocket, it gets that hot.
Also I have a program which will alert me if my phone gets to 130 degrees F
And will automatically shut the phone down if it gets to 140
overheat protection or something
I had this issue where whenever I try to charge my phone it would overheat to the point unbearable to touch I went back to stock flash different roms in the end i exchanged it it was still under warranty

Tmobile version overheating

I've been reading the other thread about overheating of the S4. Mine will get warm to hot just by downloading from the Play Store and playing withe the menu. I tried a factory reset, microsd reformat, etc.
Does anyone else with the tmobile version notice the phone getting hot?
I have tmobile version and it runs really cool
Sent from my SGH-M919 using xda app-developers app
hoangiscool2 said:
I've been reading the other thread about overheating of the S4. Mine will get warm to hot just by downloading from the Play Store and playing withe the menu. I tried a factory reset, microsd reformat, etc.
Does anyone else with the tmobile version notice the phone getting hot?
Click to expand...
Click to collapse
Sure - any huge data usage, (especially with 3g/4g/lte) will cause the phone to heat up in the cpu area - this can be coupled with high graphics usage, and/or high ram usage -
electricity generates heat as a waste product - it wont get too hot, but it will heat up.
My gs2 would occasionally get so hot i didn't want to hold it or let it sit in my pocket
My new gs4 got plenty warm when redownloading my podcasts, and durring the first google device restore.
dtrwos said:
Sure - any huge data usage, (especially with 3g/4g/lte) will cause the phone to heat up in the cpu area - this can be coupled with high graphics usage, and/or high ram usage -
electricity generates heat as a waste product - it wont get too hot, but it will heat up.
My gs2 would occasionally get so hot i didn't want to hold it or let it sit in my pocket
My new gs4 got plenty warm when redownloading my podcasts, and durring the first google device restore.
Click to expand...
Click to collapse
But I don't even get edge where I live. I've been using wifi and it overheats in like 10 minutes. I hope it's just a software issue, if not ill get a replacement. I just wanted see if its just me.
hoangiscool2 said:
But I don't even get edge where I live. I've been using wifi and it overheats in like 10 minutes. I hope it's just a software issue, if not ill get a replacement. I just wanted see if its just me.
Click to expand...
Click to collapse
For me so far, the only time it is noticeably warm is when I use the camera for an extended period of time. Haven't played any intense games on there though like NFS.
I find that my microsd card get hot when accessed a lot, but that's not new, same as in my S3.
Mine is hot too. I haven't done anything though.
Sent from my SGH-M919 using xda premium
hoangiscool2 said:
But I don't even get edge where I live. I've been using wifi and it overheats in like 10 minutes. I hope it's just a software issue, if not ill get a replacement. I just wanted see if its just me.
Click to expand...
Click to collapse
I believe there is firmware update that is compatible with the I9505 Tmo variant. You may want to do some searching and check it out.
The main S4 forum is a good place to start.
http://forum.xda-developers.com/forumdisplay.php?f=2162
Heat is not the same thing as over-heating. These chips have a maximum operating temperature rating of upwards of 70c. There are a myriad of reasons why any two devices would operate at higher or lower temperatures including ambient temperature, radio actions (high-throughput or low signal recovery), and of course running processes. There will always be people who think their phone is "too hot" since it is a purely subjective claim.
yeah honestly is at 40c and thats beyond hot!!
Sent from my SGH-M919 using xda premium
My phone heats up when I talk to people on phone over 10 m top part heats up like crazy lol
but again it maybe just because of call and stuff but my s3 never got that hot
dtrwos said:
Sure - any huge data usage, (especially with 3g/4g/lte) will cause the phone to heat up in the cpu area - this can be coupled with high graphics usage, and/or high ram usage -
electricity generates heat as a waste product - it wont get too hot, but it will heat up.
My gs2 would occasionally get so hot i didn't want to hold it or let it sit in my pocket
My new gs4 got plenty warm when redownloading my podcasts, and durring the first google device restore.
Click to expand...
Click to collapse
maxshah912 said:
My phone heats up when I talk to people on phone over 10 m top part heats up like crazy lol
but again it maybe just because of call and stuff but my s3 never got that hot
Click to expand...
Click to collapse
Yep, mine heats up on the top back of the phone. But it doesn't overheat when I'm on the phone though. I talked for over two hours and the phone stayed cold. But if I play around with menu and installing apps, it gets noticeably warm. I used S2 for two years and didn't remember it getting this warm.
hoangiscool2 said:
Yep, mine heats up on the top back of the phone. But it doesn't overheat when I'm on the phone though. I talked for over two hours and the phone stayed cold. But if I play around with menu and installing apps, it gets noticeably warm. I used S2 for two years and didn't remember it getting this warm.
Click to expand...
Click to collapse
mine heats up probably i am using 4g data and voip app to call people
but it heats up top Samsung name area like u can feel it in like 10m lol
Like others mine heats up at the top back at times but never to a serious, uncomfortable degree. Pretty sure my Blaze would get hotter at times from less taxing usage.
So hopefully this is just software related issues and not hardware.....
hoangiscool2 said:
So hopefully this is just software related issues and not hardware.....
Click to expand...
Click to collapse
If you're really that concerned just go exchange it.....
Yeahhh mines was over heating like crazy while I was transferring data from note 2 over too it
Sent from my SGH-T889 using xda app-developers app
Try turning down the brightness of the screen, I saw some reviews say the density of the screen adds majorly to the heat.
KillaHurtz said:
If you're really that concerned just go exchange it.....
Click to expand...
Click to collapse
I have to wait 20 days to exchange it. I could return it but my micro SIM card doesn't work on the S2.
Anyway, I just received an OTA update.....
I've used my micro sim in a GS2, a MyTouch slide and a G1. It will fit, just line up the 3 pins to the 3 plates on the sim and it will work

[Q] T-Mobile H811 (Brown Leather) get's awfully hot!!

Anyone experiencing a very hot phone with the new G4? I thought that they chose the 808 vs the 810 because of heat problems, but when I have Tune-in running in the background or Google Play is updating 6 apps, the phone gets extremely hot. I just got a warning that it was 51c/123F. That's quite hot for doing so little. Nothing else was going on.
Anyone else experiencing this issue?
that sounds concerning... probably yet another defective G4. I haven't seen a temp over 105 on mine
I've noticed it getting very hot in my pocket. I've only noticed this a handful of times with my previous phones (G3, G2, SG4, SG3, SG2, etc), but it's happened quite a bit in the week that I've had the G4.
Mine feels as cool as a dead cow.
Sent from my LG-H811 using Tapatalk
Most of the time, mine is too, but if it does anything slightly intensive (I don't think updating apps or playing tune-in radio as intensive), I get warnings about battery temps and it feels very hot right around the buttons/camera and on the glass side. There are times, when it's just sitting in my pocket and I can feel how hot it is. It's not burn-the-skin hot, but it's uncomfortable to keep in my pocket. Normally, battery temp in the high 80s low 90s, but at these times it's registering over 100F.
rsbenedict said:
Anyone experiencing a very hot phone with the new G4? I thought that they chose the 808 vs the 810 because of heat problems, but when I have Tune-in running in the background or Google Play is updating 6 apps, the phone gets extremely hot. I just got a warning that it was 51c/123F. That's quite hot for doing so little. Nothing else was going on.
Anyone else experiencing this issue?
Click to expand...
Click to collapse
I use TuneIn regularly, also Google maps when driving, and I haven't noticed any increase on temperature at all, not even when charging.
Mine is always cool as a dead cow too, LMAO!
I tweeted t-mobile help to see what they have to say.
Mine hasn't even gotten remotely warm, even if I play with it while plugged in.
Nope.
Sent from my LG-H811 using Tapatalk
Mine got warm inmy pocket next to my wallet out in 105 degree weather...not hot but warm
I have the same issue. Gets really hot just from simple things like web browsing and games that are not graphic intense
I told T-Mobile and they keep saying that I'm running too many things in the background. I've used this phone the exact same as I used G3 and it never got hot like that. The only time it would get hot would be in the car with tune-in + gps + charging was going on.
I have had it get hot in my pocket too. So hot i needed to move it to a different place. Not sure what was causing it but i hope someone figures it out..
Same here. Not sure what to do since some say theirs doesn't get hot and some say they do.
So I took my phone to T-mobile today and they first went through "your phone is hot for idiots," telling me that running too many apps, leaving it out in the sun, using a case, playing games, etc, can cause the phone to get hot. I told them that it got hot when the play store updates apps. She said she could fix that and turned of auto update. Really? I showed her the current temp of 81F. I then turned on Tune-in Radio and made a phone call. In the matter of 7 minutes, the temp wen from 81F to 96F. Still okay. I turned off Tune-in Radio and hung up the phone and then turned on Periscope. The temps raced to 109F. The buttons were hot to the touch and my batter app warned me about the battery being too hot.
They told me it was too soon for the warranty. Really, too soon? And because I was in the buyer's remorse period, that since I bought it online, I would have to return the phone online and once they received the phone, they would send me out another one. What? They said I would be 7-10 days without a phone because they only ship ground, not overnight. The representative in the store offered me a loaner phone which was a flip phone circa 2002. I told her that was unacceptable. If I purchased it from T-mobile online, it should be just as if I purchased it at a local store. I can buy on Bestbuy.com and return to the local store. They said no. She talked to her manager who then told her to complain on the phone and after about 45 minutes, she got them to send me a new phone (5-7 days) and then when I receive it, I can ship back my too-hot phone.
The manager didn't think that 109F or 117F temps were too bad. I told him, that these were the temperatures that dangerous battery malfunctions are made of. I had a battery that bulged almost to the point of breakage on my Sprint PPC 6600 back in 2009.
So hopefully, this will resolve my problems. I'm supposed to get the LG second battery on Saturday. I'll swap batteries to see if it is just the battery.
Oh, I also forgot to mention that T-Mobile twitter told me to restore my phone to stock, out-of-the box state. Don't log in using my gmail credentials and leave the phone in the default stage for a few days to see if it happens again. Really? What's the point of having a smart phone if all you can do is text and receive calls? Without gmail credentials, I can't download apps, I can't check my email, or do anything else you're supposed to do with a smart phone. Of course texting and cell phone alone shouldn't tax a smart phone. Duh!
Frustrated, to say the least.
Did they require a receipt ? I am thinking of getting a replacement. i have a leather g4 that overheats and when it gets hot around 105f it is unusable almost as if it throttles the cpu down all the way to the point where its lagging like crazy…Its so annoying but anyways i think im going to try to get a replacement but i do not have a receipt..
They said if you ordered online, you must return online and yes with receipt. They said they need a store receipt (not an online one) to return at the store.
Mine gets so hot doing just dumb things, it can't be working correctly. It will go from 80 to over 100 in a matter of minutes.
Just called customer service and they got me to online store services and I told them mine was getting hot just from simple web browsing and if I could get an exchange. They said since its still within 20 days they can apply a buyers remorse thing and they next day aired it for me. They basically said because I'm still within the return window they'll send me a new one cause they want to be sure I get a good device.
Nice. Good for you. I hope once my new one gets here, I will no longer have any issues. I'm going to run the same apps simultaneously and see if the temps stay the same.
Found out how to fix it ! Factory reset your phone and it will also receive the stability software update. Mins seems better and is charging faster !

Heat

Some phones are great to take camping because if you play Asphalt 8 long enough, the back warms up to the ideal temperature that can bake bread. Rate this thread to express the extent to which the LG G5 stays cool under extended heavy use. A higher rating indicates that even when playing strenuous games for long periods of time, the phone doesn't get uncomfortably warm.
Then, drop a comment if you have anything to add!
i think the G5 heats a little bit too much
today i was simply downloading Hearthstone (800MB approx) and in standby it heated too much
i think its quite excellent actually.
i could not notice any throttling during gaming etc. well maybe thats just because even the gpu is idling at <15% during asphalt 8 play
I had zero issues with thus device heating up until last night... I was at the movies with the fam.. In the theater I only had 1x for data and the phone got hot while searching for a better data connection. Cooled right down after leaving the theater.
Coming from an htc m7, so a huge step anyway... Phone is top!
This was one of the first things I noticed because I used the gps probably 45 mins after taking it out of the box. I watch YouTube vids for around an hour a day and after a while it does become noticeable but I have to be honest; it really doesn't bother me all that much.
Can feel warm and a little uncomfortable in warmer weathers (20-30 Celsius).
Mine heats up a lot. I'm a little concerned honestly.
Sent from my LG-H850 using XDA-Developers mobile app
I don't experience anything unusual.
heres the deal boys...
Yes this phone gets hot when its used hard.....if your not incurring reboots while running it hard , then you'll probably be good
After a month buying this , I started getting reboots ....hot and cold
The first time I sent it in , they said to leave sim and battery at home...
I got it back and started the usual 30 or more updates from App Store and phone got real hot and started rebooting again every minute
even when it was cool...it rebooted but at a longer interval...
They told me to send battery in too on second go around...
Just got it back , it had a system update to do and then the 30+ app updates....this phone was getting a workout...
I did the App updates right after the system update with the optimization ....
I'm 20 apps into it...the battery cooled down and the apps are still going...
looks like they have a battery issue with these phones. If I don't report back , then all is good...
mike
mikesal57 said:
heres the deal boys...
Yes this phone gets hot when its used hard.....if your not incurring reboots while running it hard , then you'll probably be good
After a month buying this , I started getting reboots ....hot and cold
The first time I sent it in , they said to leave sim and battery at home...
I got it back and started the usual 30 or more updates from App Store and phone got real hot and started rebooting again every minute
even when it was cool...it rebooted but at a longer interval...
They told me to send battery in too on second go around...
Just got it back , it had a system update to do and then the 30+ app updates....this phone was getting a workout...
I did the App updates right after the system update with the optimization ....
I'm 20 apps into it...the battery cooled down and the apps are still going...
looks like they have a battery issue with these phones. If I don't report back , then all is good...
mike
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Click to collapse
No, it doesn't mean that LG has an issue with the batteries. It only means that YOU had issue with YOUR battery.
I'm glad your phone is OK and it was just the battery.
Only got mine yesterday, but I've used it a lot in that short time and it get nowhere near as hot my previous 2 phone a Nexus 4 and G3 it gets warm but not what I would call hot compared to them 2 anyway, at its worst mostly watching videos it can get a quite warm, but gaming it barely gets warm, I'm loving it so far but time will tell I guess but so far so good.
Mine heats up too, specially while using Snapchat or YouTube. Haven't played Asphalt or other graphic-intensive games, so I can't comment whether my device has the same issue with them or not.
Mine stays quite cool during heavy usage, it does get realy hot while charging though. I expect this is the same with others?
Coming from the Samsung Galaxy Note series (Note 1 - Note 5), the LG G5 gets pretty hot even when idling.... My solution? Waiting for the Note 7 to be released and then goodbye LG!
sayoonarachue said:
Coming from the Samsung Galaxy Note series (Note 1 - Note 5), the LG G5 gets pretty hot even when idling.... My solution? Waiting for the Note 7 to be released and then goodbye LG!
Click to expand...
Click to collapse
Check what's running in the background. Mine is very cool (H850).
Better than the V10. My old V10 overheated while I was using Skype to the point it shut itself off. Had no problems with the G5.
XAlexander_AlexanderX said:
Better than the V10. My old V10 overheated while I was using Skype to the point it shut itself off. Had no problems with the G5.
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Click to collapse
heat was worse with the v10 running snapchat... but have you tried running pokemon go on the g5? I've never had a phone get this hot besides my galaxy s4 and that thing sucked
fatapia said:
heat was worse with the v10 running snapchat... but have you tried running pokemon go on the g5? I've never had a phone get this hot besides my galaxy s4 and that thing sucked
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Click to collapse
I'm so excited for some Pokémon Go! ... But I assume with high precision GPS, screen, camera, connection, my phone's going to get spicy hot. It warms up easily, otherwise, but it gets hot to the touch sometimes while charging.
xanderin said:
I'm so excited for some Pokémon Go! ... But I assume with high precision GPS, screen, camera, connection, my phone's going to get spicy hot. It warms up easily, otherwise, but it gets hot to the touch sometimes while charging.
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Click to collapse
I wish I could play it , I keep getting "GPS location not found" :'( .
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app

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