Woke up this morning and to my avail the rear facing camera is not working. The front camera works fine, but the rear camera has a black screen and after about 3 to 5 seconds the error message pops up and the camera app shuts down. I've tried everything but a factory reset to fix it; called LG for basic support, deleted snapchat (as I know this app is all jacked up on the G4), looked up old solutions for the same issue on G3 variant, all to no avail. Also, I tried running google camera and when that starts up I get the message "Can't connect to the camera."
No apps have updated. Last night before I went to bed it was working perfectly fine.
I've been scouring the net about this happening on the G4, I've seen a couple posts (one of them was posted just today as well) about the issue.
I guess the only next step is to do a factory reset (UGH.) So I guess I'm asking 2-3 questions: A) Has this happened to you, and if so, any solutions? B) What to the best FREE back up software for the factory reset.
BTW, I am on a Verizon Best Buy model..
Thaaaaanks!
Have you tried wiping camera data?
Use the built in LG Backup tool.
Sent From My LG G4
Same thing happened to me. I restarted the phone, cleared the cache, factory reset, ran it in safe mode, etc... but nothing worked. I just went to the Verizon store and exchanged the phone. My phone right now is working fine.
You can always open the back and see if the ribbon came loose off of the board. It'll take like 5 minutes to do and if that's the issue, you'll avoid having to factory reset and exchange and all...
Sent From My LG G4
Rydah805 said:
You can always open the back and see if the ribbon came loose off of the board. It'll take like 5 minutes to do and if that's the issue, you'll avoid having to factory reset and exchange and all...
Sent From My LG G4
Click to expand...
Click to collapse
Ya, I checked everything. It seems like the camera went out. Did a complete factory reset and back up and the camera is doing the same thing. Even the backup lost a BUNCH of data I had on it. What a shame. Had the phone about 2 months and the camera goes out....hardly used the camera much, maybe once a day. And if it goes this quickly..............do I smell a note 5 in my future?
ghostbustaj said:
A) Has this happened to you, and if so, any solutions?
Click to expand...
Click to collapse
I can tell you my experience with the K zoom. when i got a similar message.
I decided i wanted to rearrange the way the different modes were displayed, instead of one line and scrolling have them display in a grid. There was an option. Did that and all looked good. Went to a party a few hours later and kept getting this message. no modes were available except auto.
So whatver photos i took were in auto and not able to tweak setting the way i would have liked.
Got back the next day and started checking. And then i realised it was that damn setting that crashed the camera.
My guess as to what the problem is ? a software bug. think back to whether you changed any settings in options and revert them.
Otherwise it could be something else maybe hardware related.
One Twelve said:
I can tell you my experience with the K zoom. when i got a similar message.
I decided i wanted to rearrange the way the different modes were displayed, instead of one line and scrolling have them display in a grid. There was an option. Did that and all looked good. Went to a party a few hours later and kept getting this message. no modes were available except auto.
So whatver photos i took were in auto and not able to tweak setting the way i would have liked.
Got back the next day and started checking. And then i realised it was that damn setting that crashed the camera.
My guess as to what the problem is ? a software bug. think back to whether you changed any settings in options and revert them.
Otherwise it could be something else maybe hardware related.
Click to expand...
Click to collapse
I never messed with the settings. Heck, I only once tried Manual mode. Always in auto.
Ya wake up and the camera is shot? This is unacceptable.
Do you use any apps that make use of the camera, you mentioned snapchat, any other messaging apps ?
Some app has messed with it somehow is my guess.
If anyone has the Verizon variant with the update that was released a bit ago, whats the software version again? I forgot it. Mine is VS98611A. The phone wont let me update to the newest unless, that is the newest....
One Twelve said:
Do you use any apps that make use of the camera, you mentioned snapchat, any other messaging apps ?
Some app has messed with it somehow is my guess.
Click to expand...
Click to collapse
The only other app I had that uses the camera is Instagram and I guess Twitter? But I uninstalled them both, reset the phone, and tried it again before doing the factory reset.
And after a factory reset what is the result ?
One Twelve said:
And after a factory reset what is the result ?
Click to expand...
Click to collapse
Camera still doesnt work.
I did just notice something....when I have the rear facing camera activated (which crashes the app.) What I assume is the laser focus (the red lights next to the camera) stays on, solid, until the app crashes.
Just took the phone to verizon, they are sending me a phone. The guy wasn't sure if it was a new or refurbished phone. Wtf? How do they not know?
Happened to my wife's Samsung Grand Prime, camera couldn't launch as it kept saying media server failed.
Googled and came up with a solution.
Take out the battery for 10 minutes and reboot.
All good.
Try it.
I have the G4 but didn't have this problem.
Cheers!
ghostbustaj said:
Just took the phone to verizon, they are sending me a phone. The guy wasn't sure if it was a new or refurbished phone. Wtf? How do they not know?
Click to expand...
Click to collapse
Normally when phones are sent out, they're refurbished. They send out refurbished phones before brand new phones. That's just how companies work.
I've wondered how the refurbs are checked. Especially if the phone was returned because of an intermittent problem, and the store didn't clearly document what the problem was.
Would the refurb group look at it, decide/assume it was fine, and just send it back out?
Checking over a phone with an obvious problem, like a dead screen, is easy, but not all scenarios are that clear-cut.
I just don't understand why they would send a referb to me when it was not at all any fault mine. I can understand if the customer lost, broke the device. This is a hardware issue.
so...
ghostbustaj said:
Woke up this morning and to my avail the rear facing camera is not working. The front camera works fine, but the rear camera has a black screen and after about 3 to 5 seconds the error message pops up and the camera app shuts down. I've tried everything but a factory reset to fix it; called LG for basic support, deleted snapchat (as I know this app is all jacked up on the G4), looked up old solutions for the same issue on G3 variant, all to no avail. Also, I tried running google camera and when that starts up I get the message "Can't connect to the camera."
No apps have updated. Last night before I went to bed it was working perfectly fine.
I've been scouring the net about this happening on the G4, I've seen a couple posts (one of them was posted just today as well) about the issue.
I guess the only next step is to do a factory reset (UGH.) So I guess I'm asking 2-3 questions: A) Has this happened to you, and if so, any solutions? B) What to the best FREE back up software for the factory reset.
BTW, I am on a Verizon Best Buy model..
Thaaaaanks!
Click to expand...
Click to collapse
verizon model could do it.
ghostbustaj said:
I just don't understand why they would send a referb to me when it was not at all any fault mine. I can understand if the customer lost, broke the device. This is a hardware issue.
Click to expand...
Click to collapse
Last time I sent it back to LG for repairs, they sent my same phone back. Don't do it through Verizon if you don't want a refurb.
Related
Anyone else getting this error? After reading the two main errors seem to be faulty camera hardware and bar code scanning apps. I uninstalled my bar code scanner and the problem persists. There is a small dent next to my flash under the camera but this came with the phone and my camera worked for a while. Taking the battery out and putting it back in fixes the problem about half of the time, but only is good for one to two uses. I'm thinking of sending this in, but I'm waiting until the SGSII HD is out in case they offer to replace it with any phone. Wishful thinking, I know.
And here's the error:
Are you on the stock rom? I got that yesterday but a reboot fixed it.
HJZS2K said:
Are you on the stock rom? I got that yesterday but a reboot fixed it.
Click to expand...
Click to collapse
Stock ROM not rooted. No modifications what-so-ever.
8mileroad said:
Stock ROM not rooted. No modifications what-so-ever.
Click to expand...
Click to collapse
Try doing a factory reset. Sometimes an app installed on the phone might screw up with a hardware's function. For example, I've always use Screebl Pro on my phone to let it control how my screen turns off. I decided to try their new Beta version. A few days later, I cannot seem to manually turn off my screen by pressing the power button. Every time I press the power button, the screen will come back on on its own. I can try up to 4-5 times before it eventually goes off. I though my phone finally broke as I tried uninstalling and reinstalling apps, changing settings here and there to no luck. I finally realized about the beta Screebl I had installed, and decided to disable it. The moment I did that, the phone was back to normal, no weird things happening to it.
So try doing a factory reset first before sending it back.
Strangely enough uninstalling Reconage has seemed to fix this. Can anyone else confirm it breaks your camera? The comments don't say it does so it must be something with the Nitro.
I get it too on cm7 all the damn time. I can record 1 video then after I stop, it messes up and I have to reboot to record again.
Any more definitive answer on this issue? My wife's Nitro HD has started giving this error in the last few days and no amount of rebooting seems to be fixing it. She is stock plus a few apps. I uninstalled nearly everything that uses the camera, reboot the phone, and still have the problem.
Alternatively, is there a way to see what apps were installed/updated by date? The last photo she took was on 6/13, so if we can figure out what apps have been updated since then that might help us get to the bottom of the issue.
My wife's moto360 has recently stopped working. She woke up today and was greeted with a white screen that said "Unfortunately, Android Wear has stopped." Clicking Ok brings you to the watch face which hangs for a few seconds and then returns to this screen. During this period you cannot navigate the watch at all.
I have tried the following to resolve the issue but none of them have solved it.
1) Rebooted the watch by holding the button for 30 seconds.
2) Rebooting the phone.
3) Turning off bluetooth on the phone.
4) Uninstalling android wear.
5) Unpairing the watch and the phone.
Right now it looks like the watch is basically a brick. Has anyone else seen this? Is there a way to factory reset the watch without having to go through the menus on the watch (i.e. from a phone app for example).
I ended up fixing this. Basically I had to repeatedly mash the button on the side while trying to scroll the screen and dismissing the error prompt. Eventually I was able to get to the settings screen which then allowed me to select the reset (which factory resets the device).
Rekna said:
I ended up fixing this. Basically I had to repeatedly mash the button on the side while trying to scroll the screen and dismissing the error prompt. Eventually I was able to get to the settings screen which then allowed me to select the reset (which factory resets the device).
Click to expand...
Click to collapse
Clearing cache of Android wear app on phone helped. Restarted watch as a safe side measure. Everything fine now.
I have exactly the same problem now. But I can't solve it with you metod. Any clue of how can I fix this? Thank you!!!
Mine just started doing this as well. Tried just about everything I have seen on the internet so far to fix it and nothing has worked.
+1. Woke up and found the screen as OP described. I have tried everything except factory resetting the watch. I can't get into the menu long enough to do it. As soon as I hit the OK button the "Android Wear has stopped" screen pops back up within about 1 second. The GUI doesn't respond well enough for me to get to the factory reset.
update: Finally managed to get to the factory reset. The watch rebooted, but did not factory reset.
I gave up and am RMAing it.
for me it worked after lots of resets... but had to start all over again then.... dont know why this happened
Sent from my Nexus 9 using XDA Free mobile app
mrorange2108 said:
for me it worked after lots of resets... but had to start all over again then.... dont know why this happened
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I just bought my Moto 360 all excited to get my Android Fanboyism to the next level.
The first thing I did was try to update my Android Wear version.
And This is when I start getting the error..
It keeps saying google play services crashed.
google apps crashed..
Someone help..
I know it's a pain, but I ended up RMAing mine. I took my aftermarket band off and just sent it back in the original box with nothing else. They very quickly shipped me a refurb (which appeared to be new). It came in a brand new box with full accessories (charging cable/stand and band). A few days of inconvenience but well worth it. Got the new watch, updated to the latest and it's been running smooth.
i just got this message today!! i cannot interact with the GUI no matter what i tried.. i tried all possible steps except factory reset cause i can't get to it...
IM kinda SOL cause i bought this in the US when it launched and I am in Canada... : < sigh... this totally BLOWS
I tried several times to get to the reset... No luck, Motorola agreed to replace it for free.
Same here ... No luck in accessing settings for factory reset ... going to send it to RMA
Sent from my 1+1 using Tapatalk
impala454 said:
I know it's a pain, but I ended up RMAing mine. I took my aftermarket band off and just sent it back in the original box with nothing else. They very quickly shipped me a refurb (which appeared to be new). It came in a brand new box with full accessories (charging cable/stand and band). A few days of inconvenience but well worth it. Got the new watch, updated to the latest and it's been running smooth.
Click to expand...
Click to collapse
Just wanted to say thanks, because I've been experiencing a similar issue, and I just filled out the RMA for mine. It's been freezing and overheating so bad I have to take it off for awhile. I can live a few days without it.
I think you need to contact with the service center as soon as possible.
I had this same thing and the only solution was to RMA. Goty new 360 in less than a week.
So I got my new 360 in the mail, brand new in retail packaging, and even came with an additional charger. (YIPEE one for work!!) However it's started doing the same thing!! "Unfortunately Android wear has stopped wait, close" No matter how many times I hit close it reappears. I have to hard reset it every time. I took it off the charger 2.5 hours ago at 100% and its down to 52% already because of this. (Once again thankfully I have the extra charger now). I don't understand the issue. My boyfriend's 360 has the same software version and does not have any problem whatsoever. He's also able to change the colors while on the dock and neither of mine would do it (the old or the new). I have tried every color in the settings on my phone and it stays blue. I am beyond frustrated here. IDK what is going on!! Oh we both have Nexus 6 phones too, so I don't think it has to do with that.
I think I'm going to try flashing a different ROM to my phone, and factory resetting. Maybe **sigh** maybe that'll work...
rachelm920 said:
So I got my new 360 in the mail, brand new in retail packaging, and even came with an additional charger. (YIPEE one for work!!) However it's started doing the same thing!! "Unfortunately Android wear has stopped wait, close" No matter how many times I hit close it reappears. I have to hard reset it every time. I took it off the charger 2.5 hours ago at 100% and its down to 52% already because of this. (Once again thankfully I have the extra charger now). I don't understand the issue. My boyfriend's 360 has the same software version and does not have any problem whatsoever. He's also able to change the colors while on the dock and neither of mine would do it (the old or the new). I have tried every color in the settings on my phone and it stays blue. I am beyond frustrated here. IDK what is going on!! Oh we both have Nexus 6 phones too, so I don't think it has to do with that.
I think I'm going to try flashing a different ROM to my phone, and factory resetting. Maybe **sigh** maybe that'll work...
Click to expand...
Click to collapse
I'm running into the same thing. I just received my replacement last week and have received the error twice. I'm going to reset the watch tonight and see how things work out.
Sent from my LG-VS985 using XDA Free mobile app
OState said:
I'm running into the same thing. I just received my replacement last week and have received the error twice. I'm going to reset the watch tonight and see how things work out.
Sent from my LG-VS985 using XDA Free mobile app
Click to expand...
Click to collapse
So I'm pretty sure I narrowed my issue down to watchmaker. I asked my BF if he still uses the watchmaker watch faces and he said no. So I took it off, and started using the regular MOTO watch face. I have not had any errors in 2 weeks. I'm about to install a new ROM on my phone again today, so I may re-install it to see if the issues resurface. If they do I will be contacting the developer, as I have the paid version of the app.
rachelm920 said:
So I'm pretty sure I narrowed my issue down to watchmaker. I asked my BF if he still uses the watchmaker watch faces and he said no. So I took it off, and started using the regular MOTO watch face. I have not had any errors in 2 weeks. I'm about to install a new ROM on my phone again today, so I may re-install it to see if the issues resurface. If they do I will be contacting the developer, as I have the paid version of the app.
Click to expand...
Click to collapse
That very well could be the issue, I use watchmaker for all of my faces. I uninstalled it today. Hopefully I have the same result as you. Thanks!
Hi community,
I've been using my Htc one m8 (locked with Rogers) for a little over a year now with no issues. It's not rooted, running sense 6 android 5.0.1 for awhile.
All of a sudden several issues started creeping up: first double tap to wake up stopped working, and the shortcut to the camera (turning phone side ways and pressing volume down). Then the proximity sensor stopped working. later on i noticed that nfc wouldn't turn on and the phone didn't know if it was on landscape mode or portrait (making it an issue when viewing pictures or videos) and this were all in the lapse of 24hours.
so I factory reset it and it seemed to work for a couple of hours but then all the issues creeped back (NOT all at the same time). At this point I thought it was because of an app or my back up. SO factory reset it again and set up as new device but this time it didn't fix the issue at all .
After that I tried factory factory reset it a couple of more times with no success, tried having my phone fixed but I couldn't find a store in montreal that is willing to try and fix it (they all say if the open the phone they might wreak it ??!!)
Called htc they asking me to send the phone by mail for 100$ and then they'll tell me how much it cost to fix it.
As far as i know the phone didn't drop ! and has the latest updates
Can anyone help me? do you think flashin a rom will fix this or does it sound more like hardware issue?
I appreciate any help/tips you can give
thank you
Looks like you got not that much to lose. Try a different ROM.
Sent from my Nexus 7 using Tapatalk
Hello guys. I got a strange problem with my Zenwatch. I have this watch for almost one month and all things were good until a few weeks ago. My display doesn't refresh or something like that. If I change the watch faces, it keeps a trail of the previous watch face in the background. And it stays like that, like a shadow. It becomes really hard to read the watch this way. I attached some images to explain better my problem.
Factory reset did not helped. I believe i have this problems since he started to do his last updates, but I am not sure.
What to do?
You already did a factory reset, since that didn't work, I would just return it to the store you got it form.
Meneer_A said:
You already did a factory reset, since that didn't work, I would just return it to the store you got it form.
Click to expand...
Click to collapse
Yes, I tried everything. ..I returned it, now I'm waiting to see what they do with it
I would turn it back to the shop and either get it replaced or fixed! Good luck.
So I received the Note 7 last week and up until last night everything has worked 100%. Now the screen will not auto rotate at all. I have restarted the phone, checked that the auto rotate option is selected in the status bar, and reset the phone twice. I did have Package Disable but I re-enabled all the apps I disabled and also uninstalled it. I did not reinstall it once I reset the phone. I was wondering if anyone else here has had this issue and if they ever figured out how to resolve it. I was going to test the sensor but can not get into the service hidden menu on this phone. From what I have read to get into that menu you have to go to the phone app and type in *#0*# but nothing works. Maybe because it is Verizon and they took that out. Not really sure. If anyone could maybe point me in the right direction that would be greatly appreciated. I know I will probably have to return the phone for another one but I would like to test the sensors out before I do that to confirm it with Verizon.
Had the same issue, several attempts to reset the phone but didn't work. Call center suggested I take the phone to a corporate store and exchange it. Got it exchanged in no time, new phone works great love it coming from a note 4.
Guessing bad sensor.
boilerm93 said:
Had the same issue, several attempts to reset the phone but didn't work. Call center suggested I take the phone to a corporate store and exchange it. Got it exchanged in no time, new phone works great love it coming from a note 4.
Guessing bad sensor.
Click to expand...
Click to collapse
Yea unfortunately the stores around here are all sold out for a few days so I am just gonna wait until they send me one. Was the replacement you received brand new in the box?
ExcuseTheN00b said:
Yea unfortunately the stores around here are all sold out for a few days so I am just gonna wait until they send me one. Was the replacement you received brand new in the box?
Click to expand...
Click to collapse
Yup, brand new.
So I think I have found a solution. I booted into safe mode and then rebooted into standard mode. When that happened my wallpaper changed to the stock wallpaper as well as the material dark theme I got from the samsung store went away. Auto rotate works just fine. Changed my wallpaper back. I think it has something to do with the themes. I just did this fix. I will comment later on today to see if it stuck.
jerweaver said:
So I think I have found a solution. I booted into safe mode and then rebooted into standard mode. When that happened my wallpaper changed to the stock wallpaper as well as the material dark theme I got from the samsung store went away. Auto rotate works just fine. Changed my wallpaper back. I think it has something to do with the themes. I just did this fix. I will comment later on today to see if it stuck.
Click to expand...
Click to collapse
I factory reset my phone and it still didn't work. The Iris scanner also stopped working. Factory reset again and still didn't fix it. Even with no apps still no rotate and iris scanner not even being detected. Just received a replacement yesterday and everything works on this one even with root.
If you removed or froze all the samsung apps you may have inadvertantly deleted the libgnustl_shared.so file. It resides in system/lib, this was a common problem with the note 3 and happened after deleting samsung hub.
ifly4vamerica said:
If you removed or froze all the samsung apps you may have inadvertantly deleted the libgnustl_shared.so file. It resides in system/lib, this was a common problem with the note 3 and happened after deleting samsung hub.
Click to expand...
Click to collapse
I never froze any apps. Plus I reset the phone twice. And even the Iris scanner wasn't being detected anymore on a factory reset phone. Like I said I replaced the phone and everything works