Help thread. HTC one m8, Started having several issues ! - One (M8) Q&A, Help & Troubleshooting

Hi community,
I've been using my Htc one m8 (locked with Rogers) for a little over a year now with no issues. It's not rooted, running sense 6 android 5.0.1 for awhile.
All of a sudden several issues started creeping up: first double tap to wake up stopped working, and the shortcut to the camera (turning phone side ways and pressing volume down). Then the proximity sensor stopped working. later on i noticed that nfc wouldn't turn on and the phone didn't know if it was on landscape mode or portrait (making it an issue when viewing pictures or videos) and this were all in the lapse of 24hours.
so I factory reset it and it seemed to work for a couple of hours but then all the issues creeped back (NOT all at the same time). At this point I thought it was because of an app or my back up. SO factory reset it again and set up as new device but this time it didn't fix the issue at all .
After that I tried factory factory reset it a couple of more times with no success, tried having my phone fixed but I couldn't find a store in montreal that is willing to try and fix it (they all say if the open the phone they might wreak it ??!!)
Called htc they asking me to send the phone by mail for 100$ and then they'll tell me how much it cost to fix it.
As far as i know the phone didn't drop ! and has the latest updates
Can anyone help me? do you think flashin a rom will fix this or does it sound more like hardware issue?
I appreciate any help/tips you can give
thank you

Looks like you got not that much to lose. Try a different ROM.
Sent from my Nexus 7 using Tapatalk

Related

Major Tilt Issues....

Hey all,
I have owned my Tilt 2 for a little over 6 months now and have seemed to have problems with it since day one. Its a little hard to describe the exact issue but I will do My Best.
First of all, I am currently Using the Latest Energy Rom for the Phone from xda developers. I have installed both hot Fixes on my Phone from HTC and I do a hard reset every time I upgrade my rom.
This is a problem I have had since getting the phone and seemed to be present in the Stock Rom that came from ATT so I am not convinced that it is a software problem, but I thought I would get some opinions here first. My Concern is that the phone itself has issues and I may be out of luck because I have had the phone and dealt with the issues for so long.
So, My Biggest problem is one with Freezing. I have to reset my phone at least 5-10 times a day. I always have. Sometimes I even have to remove the battery to get the phone to reset. I do quite a bit of Texting with my phone and the freezing almost always seems to happen after I have sent a text and am trying to get back to the Home/Today Screen. The Phone just sits there, I can hit the end call button as much as I want and it will not go back to the home screen. The Phone is not completely locked tho because most of the time the Calling features still work, and I can even hit the windows button and get into the menu where I can get to task manager or a software reset button. If I try to hit the home Icon tho nothing seems to happen. The Phone just sits there and I have to reset it to get it working again.
This is frustrating me because the phone is not actually frozen, it seem to be stuck thinking but will never come back to life. When the phone works, its works great and does everything I need it to do. The Constant freezing and resets are driving me crazy. Any help or suggestions would be appreciated. I am pretty tech savy and have been installing roms on my phones for a couple years now. Please Help before I toss this thing out the window.
Vgamer4550 said:
Hey all,
I have owned my Tilt 2 for a little over 6 months now and have seemed to have problems with it since day one. Its a little hard to describe the exact issue but I will do My Best.
First of all, I am currently Using the Latest Energy Rom for the Phone from xda developers. I have installed both hot Fixes on my Phone from HTC and I do a hard reset every time I upgrade my rom.
This is a problem I have had since getting the phone and seemed to be present in the Stock Rom that came from ATT so I am not convinced that it is a software problem, but I thought I would get some opinions here first. My Concern is that the phone itself has issues and I may be out of luck because I have had the phone and dealt with the issues for so long.
So, My Biggest problem is one with Freezing. I have to reset my phone at least 5-10 times a day. I always have. Sometimes I even have to remove the battery to get the phone to reset. I do quite a bit of Texting with my phone and the freezing almost always seems to happen after I have sent a text and am trying to get back to the Home/Today Screen. The Phone just sits there, I can hit the end call button as much as I want and it will not go back to the home screen. The Phone is not completely locked tho because most of the time the Calling features still work, and I can even hit the windows button and get into the menu where I can get to task manager or a software reset button. If I try to hit the home Icon tho nothing seems to happen. The Phone just sits there and I have to reset it to get it working again.
This is frustrating me because the phone is not actually frozen, it seem to be stuck thinking but will never come back to life. When the phone works, its works great and does everything I need it to do. The Constant freezing and resets are driving me crazy. Any help or suggestions would be appreciated. I am pretty tech savy and have been installing roms on my phones for a couple years now. Please Help before I toss this thing out the window.
Click to expand...
Click to collapse
It is usually not desired to post the same information twice on different forums. The NRG thread has some responses to THIS EXACT POST that was made there. I know that cut-n-paste is easy, but avoid the temptation.
stevedebi said:
It is usually not desired to post the same information twice on different forums. The NRG thread has some responses to THIS EXACT POST that was made there. I know that cut-n-paste is easy, but avoid the temptation.
Click to expand...
Click to collapse
Will Do, I was just not sure where this questions belonged as I am unclear as to whether this is an NRG issue or a Phone Issue.
I have not had this experience, but I have read a lot of posts in the tilt forums where people complain of slow/laggy behavior using the htc messagaing tabs... I wanted to avoid that, so I just mapped my push-to-talk button to the windows mobile messaging client and use it. You might try doing that, if the HTC is what you are using now...
Off subject (new to this) but you mention "tilt forums" How do I find these s for my tilt phone? Looking for new apps also... I'm old

Camera Error - Cannot connect to camera.

Anyone else getting this error? After reading the two main errors seem to be faulty camera hardware and bar code scanning apps. I uninstalled my bar code scanner and the problem persists. There is a small dent next to my flash under the camera but this came with the phone and my camera worked for a while. Taking the battery out and putting it back in fixes the problem about half of the time, but only is good for one to two uses. I'm thinking of sending this in, but I'm waiting until the SGSII HD is out in case they offer to replace it with any phone. Wishful thinking, I know.
And here's the error:
Are you on the stock rom? I got that yesterday but a reboot fixed it.
HJZS2K said:
Are you on the stock rom? I got that yesterday but a reboot fixed it.
Click to expand...
Click to collapse
Stock ROM not rooted. No modifications what-so-ever.
8mileroad said:
Stock ROM not rooted. No modifications what-so-ever.
Click to expand...
Click to collapse
Try doing a factory reset. Sometimes an app installed on the phone might screw up with a hardware's function. For example, I've always use Screebl Pro on my phone to let it control how my screen turns off. I decided to try their new Beta version. A few days later, I cannot seem to manually turn off my screen by pressing the power button. Every time I press the power button, the screen will come back on on its own. I can try up to 4-5 times before it eventually goes off. I though my phone finally broke as I tried uninstalling and reinstalling apps, changing settings here and there to no luck. I finally realized about the beta Screebl I had installed, and decided to disable it. The moment I did that, the phone was back to normal, no weird things happening to it.
So try doing a factory reset first before sending it back.
Strangely enough uninstalling Reconage has seemed to fix this. Can anyone else confirm it breaks your camera? The comments don't say it does so it must be something with the Nitro.
I get it too on cm7 all the damn time. I can record 1 video then after I stop, it messes up and I have to reboot to record again.
Any more definitive answer on this issue? My wife's Nitro HD has started giving this error in the last few days and no amount of rebooting seems to be fixing it. She is stock plus a few apps. I uninstalled nearly everything that uses the camera, reboot the phone, and still have the problem.
Alternatively, is there a way to see what apps were installed/updated by date? The last photo she took was on 6/13, so if we can figure out what apps have been updated since then that might help us get to the bottom of the issue.

HTC One X Error: Wallpaper / Productivity has stopped unexpectedly

This is the second time i have to factory reset my phone because of this problem...
This error keeps popping up over and over and over even if i send the error report over.
The first time, i was playing a game called Death Rally and received a call while playing, after i hung up, the phone screen got locked and upon pressing the power button, i did not see the unlock screen (it is a default HTC unlock screen called Productivity).
Second time, i rebooted the phone while listening to songs using Poweramp. After the phone booted, the lock screen was missing.
on both occasions, i was able to access Settings from notifications bar, and when i did get there, the popup (in the third image below) started appearing repeatedly. I sent the error report to htc a couple of times just to stop it from popping up but no luck.
I searched online and have not come across any workarounds for this except a factory reset, which is the solution i resent because i have to download my apps / restore contacts all over again.
Hope HTC fixes this...
Anyone else have encountered this problem? if so, any suggestions on a non-reset solution?
Thanks
attachments are below-
This happened me last night too, I had to do a factory reset and lost all my photos/msgs and apps
Sent from my HTC One X using Tapatalk 2
Same problem on One S
This exact same problem just happened to me, on my HTC One S though, after receiving an update. It started immediately after reboot. I can stop by going to Settings -> Apps and disabling the wallpaper "app". This doesn't feel like a proper solution, but it seems to work for now - maybe it can work untill a fix is released.
Yeah, i tried that last time this happened to me, i disabled everything that said 'wallpaper' in the apps. But that did not solve the problem. Its good that it fixed (even if temporarily) for you
Now that i have reset my phone for the second time, i have become extremely careful, but i still don't know what will cause this, and at what point
goulies said:
This happened me last night too, I had to do a factory reset and lost all my photos/msgs and apps
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Why didn't you use your dropbox to back up pictures?
Sent from my HTC One X using xda premium
This happened to me again...WTF
Having the same issue here. Running stock 4.0.3, Rogers HTC One X. Doing a factory reset will fix it for awhile but the error just comes back.
I had same problem with EVO 3D, after update to 4.0.3. I tried to reset my phone to factory settings, but error was just delayed for few hours, when it started to appear again. The problem was in application called "weather provider". After disabling that app problem was solved. Try that solution.
I installed after that APEX louncher, and other aftermarket widgets for everyday using. I just don't like htc sense, but i really like their phones.
My wife's phone (HTC one X) had the same message come up today too!
Any ideas anyone on what the permanent fix for this is?
I understand that the factory reset my solve for a while, but there must be an underlying issue here.....
hi
i have the same issue with the phone and some times it keep restarting i dont know how to fix
Wallpaper / Productivity has stopped unexpectedly
The message 'Wallpaper has stopped unexpectedly' kept popping up every few seconds on my HTC Sensation XE but it was directly after I'd moved Skype to the strip at the bottom of the screen. Once I removed it, it was fine.
this worked!
Disabling the weather provider finally worked for me! Thank u so much! That pop up msg. every 2 seconds was annoying. And, trying to maneuver my way to home screen through the pull down panel using the settings. It's terrible that cell phone companies make us do factory resets and force us customers to come up with solutions to fix their problems. My phone has served me well many yrs. despite the battery dieing every hour and 3 factory resets, and constantly turning off the screen and then back on again, and all the sporadic screen clicks by itself, dialing numbers and texting people! I'm finally getting a new phone tomorrow, but at least I didn't lose my information this time. Thank you!
weber_serbia said:
I had same problem with EVO 3D, after update to 4.0.3. I tried to reset my phone to factory settings, but error was just delayed for few hours, when it started to appear again. The problem was in application called "weather provider". After disabling that app problem was solved. Try that solution.
I installed after that APEX louncher, and other aftermarket widgets for everyday using. I just don't like htc sense, but i really like their phones.
Click to expand...
Click to collapse

Random Reboots and Signal loss

I have random reboots and signal loss on my Nexus 5X.
I couldn't point my finger on what is causing it.
It started happening after the 6.0.1 update but since then I tried almost everything in the book:
* I was on stock with root, did wipe - didn't help
* I tried stock without root - didn't help
* I downgraded back to 6.0.0 without root and re-locked the bootloader - still didn't help but had a fewer reboots.
* I tried to check if it's one of my app causing this with no luck either. Video player played like an hour video without problem and afterwards it rebooted when I used chrome for couple of minutes.
* I had my screen replaced by private lab (I'm not living in the US where the phone bought originally) two weeks ago but the problems started to show up just yesterday.
I'm really frustrated because I'm not living in the US so I can't just RMA it and even if I had a way I dont know if Google will replace it for me because the screen replaced once and I unlocked bootloader and had couple of custom ROMS installed.
Has anyone else had this issue? any idea or advice on somthing that I didn't tried yet?
getting real frustrated here...
TIA,
Nitai
your problem remind me of the one I had after replacing myself the screen of the original nexus 5, except that mine was also hard-lagging before reboot itself. First thing I did was double check every connection, then flash the stock rom, but nothing did help. I still bet it was a power issue, either because of the battery (that I slightly forced to remove it), or because of some accidental damage to sopme power circuit.
If you won't be able to solve this in any way, as last chance you could try a battery replacement (I don't really know if it will work)
I also opened the back panel and reconnect every connection just to exclude that.
Didn't help either....
Sent from my Nexus 5X using Tapatalk
Anyone else experiencing something like this?
I found that it happened to a lot of Nexus 5 users after the Android 6.0 update: https://productforums.google.com/forum/#!topic/nexus/BodpKTSF-a8

wifi and bluetooth won't turn on

My wife's pixel 3xl recently started having this problem. It is completely unmodified stock, locked bootloader, reports it is on the latest update.
Wifi and bluetooth won't stay on. A reboot fixes it, but eventually they shut off again. Sometimes it lasts a few days after a reboot, sometimes less. Once they shut off, they can't be turned back on again. You can try and toggle them on with quick settings, but it doesn't actually work. Only a reboot fixes it.
I tried a factory reset a couple of weeks ago. That seemed like a cured it for about a week, but it's back.
It's a pretty aggravating problem. If I can't fix it soon, she's probably going to end up with a new phone. Anyone else seen this, or better yet, know a fix? I've done some searching in the forum and on the web in general, but I didn't find anything informative other than one webpage that talked about some pixels, especially the 4a, having problems like this after updating to android 11.
Well, I got fed up with android 11, and downloaded the last android 10 factory image.
After flashing that and factory resetting, I'm having different problems. Now the phone takes like 5 seconds for the screen to come on when waking with the power button.
I'm starting to think this thing is cursed, or has hardware problems. Anyone have any ideas?
Edit: I have no idea why this would make a difference, but I switched unlocking method from swipe to none this morning and that eliminated that long wake-up delay. It's back to fast and responsive like it should be.
Now to see if wifi and bluetooth are going to behave better on android 10.
jason2678 said:
Well, I got fed up with android 11, and downloaded the last android 10 factory image.
After flashing that and factory resetting, I'm having different problems. Now the phone takes like 5 seconds for the screen to come on when waking with the power button.
I'm starting to think this thing is cursed, or has hardware problems. Anyone have any ideas?
Click to expand...
Click to collapse
You can try wakelock V3 and select 'CPU' and set as autostart on boot in the app settings to see if it wakes faster.
I can't believe that it worked for me. I was facing the same issue and I got frustrated. I was just serching and came across a reel showing fix regarding it. In that video person switched off his pixal tapped it on his leg (backside of phone) and then started it and keep tapping it on his leg while starting. It's really weird but I gave it a try. And can't believe it worked. Wife and Bluetooth both fixed now. Getting "on" now.

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