Develop Bugs

Welp, it happened. "Unfortunately, Camera has stopped."

Woke up this morning and to my avail the rear facing camera is not working. The front camera works fine, but the rear camera has a black screen and after about 3 to 5 seconds the error message pops up and the camera app shuts down. I've tried everything but a factory reset to fix it; called LG for basic support, deleted snapchat (as I know this app is all jacked up on the G4), looked up old solutions for the same issue on G3 variant, all to no avail. Also, I tried running google camera and when that starts up I get the message "Can't connect to the camera."
No apps have updated. Last night before I went to bed it was working perfectly fine.
I've been scouring the net about this happening on the G4, I've seen a couple posts (one of them was posted just today as well) about the issue.
I guess the only next step is to do a factory reset (UGH.) So I guess I'm asking 2-3 questions: A) Has this happened to you, and if so, any solutions? B) What to the best FREE back up software for the factory reset.
BTW, I am on a Verizon Best Buy model..
Thaaaaanks!

Have you tried wiping camera data?
Use the built in LG Backup tool.
Sent From My LG G4

Same thing happened to me. I restarted the phone, cleared the cache, factory reset, ran it in safe mode, etc... but nothing worked. I just went to the Verizon store and exchanged the phone. My phone right now is working fine.

You can always open the back and see if the ribbon came loose off of the board. It'll take like 5 minutes to do and if that's the issue, you'll avoid having to factory reset and exchange and all...
Sent From My LG G4

Rydah805 said:
You can always open the back and see if the ribbon came loose off of the board. It'll take like 5 minutes to do and if that's the issue, you'll avoid having to factory reset and exchange and all...
Sent From My LG G4
Click to expand...
Click to collapse
Ya, I checked everything. It seems like the camera went out. Did a complete factory reset and back up and the camera is doing the same thing. Even the backup lost a BUNCH of data I had on it. What a shame. Had the phone about 2 months and the camera goes out....hardly used the camera much, maybe once a day. And if it goes this quickly..............do I smell a note 5 in my future?

ghostbustaj said:
A) Has this happened to you, and if so, any solutions?
Click to expand...
Click to collapse
I can tell you my experience with the K zoom. when i got a similar message.
I decided i wanted to rearrange the way the different modes were displayed, instead of one line and scrolling have them display in a grid. There was an option. Did that and all looked good. Went to a party a few hours later and kept getting this message. no modes were available except auto.
So whatver photos i took were in auto and not able to tweak setting the way i would have liked.
Got back the next day and started checking. And then i realised it was that damn setting that crashed the camera.
My guess as to what the problem is ? a software bug. think back to whether you changed any settings in options and revert them.
Otherwise it could be something else maybe hardware related.

One Twelve said:
I can tell you my experience with the K zoom. when i got a similar message.
I decided i wanted to rearrange the way the different modes were displayed, instead of one line and scrolling have them display in a grid. There was an option. Did that and all looked good. Went to a party a few hours later and kept getting this message. no modes were available except auto.
So whatver photos i took were in auto and not able to tweak setting the way i would have liked.
Got back the next day and started checking. And then i realised it was that damn setting that crashed the camera.
My guess as to what the problem is ? a software bug. think back to whether you changed any settings in options and revert them.
Otherwise it could be something else maybe hardware related.
Click to expand...
Click to collapse
I never messed with the settings. Heck, I only once tried Manual mode. Always in auto.
Ya wake up and the camera is shot? This is unacceptable.

Do you use any apps that make use of the camera, you mentioned snapchat, any other messaging apps ?
Some app has messed with it somehow is my guess.

If anyone has the Verizon variant with the update that was released a bit ago, whats the software version again? I forgot it. Mine is VS98611A. The phone wont let me update to the newest unless, that is the newest....

One Twelve said:
Do you use any apps that make use of the camera, you mentioned snapchat, any other messaging apps ?
Some app has messed with it somehow is my guess.
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Click to collapse
The only other app I had that uses the camera is Instagram and I guess Twitter? But I uninstalled them both, reset the phone, and tried it again before doing the factory reset.

And after a factory reset what is the result ?

One Twelve said:
And after a factory reset what is the result ?
Click to expand...
Click to collapse
Camera still doesnt work.

I did just notice something....when I have the rear facing camera activated (which crashes the app.) What I assume is the laser focus (the red lights next to the camera) stays on, solid, until the app crashes.

Just took the phone to verizon, they are sending me a phone. The guy wasn't sure if it was a new or refurbished phone. Wtf? How do they not know?

Happened to my wife's Samsung Grand Prime, camera couldn't launch as it kept saying media server failed.
Googled and came up with a solution.
Take out the battery for 10 minutes and reboot.
All good.
Try it.
I have the G4 but didn't have this problem.
Cheers!

ghostbustaj said:
Just took the phone to verizon, they are sending me a phone. The guy wasn't sure if it was a new or refurbished phone. Wtf? How do they not know?
Click to expand...
Click to collapse
Normally when phones are sent out, they're refurbished. They send out refurbished phones before brand new phones. That's just how companies work.

I've wondered how the refurbs are checked. Especially if the phone was returned because of an intermittent problem, and the store didn't clearly document what the problem was.
Would the refurb group look at it, decide/assume it was fine, and just send it back out?
Checking over a phone with an obvious problem, like a dead screen, is easy, but not all scenarios are that clear-cut.

I just don't understand why they would send a referb to me when it was not at all any fault mine. I can understand if the customer lost, broke the device. This is a hardware issue.

so...
ghostbustaj said:
Woke up this morning and to my avail the rear facing camera is not working. The front camera works fine, but the rear camera has a black screen and after about 3 to 5 seconds the error message pops up and the camera app shuts down. I've tried everything but a factory reset to fix it; called LG for basic support, deleted snapchat (as I know this app is all jacked up on the G4), looked up old solutions for the same issue on G3 variant, all to no avail. Also, I tried running google camera and when that starts up I get the message "Can't connect to the camera."
No apps have updated. Last night before I went to bed it was working perfectly fine.
I've been scouring the net about this happening on the G4, I've seen a couple posts (one of them was posted just today as well) about the issue.
I guess the only next step is to do a factory reset (UGH.) So I guess I'm asking 2-3 questions: A) Has this happened to you, and if so, any solutions? B) What to the best FREE back up software for the factory reset.
BTW, I am on a Verizon Best Buy model..
Thaaaaanks!
Click to expand...
Click to collapse
verizon model could do it.

ghostbustaj said:
I just don't understand why they would send a referb to me when it was not at all any fault mine. I can understand if the customer lost, broke the device. This is a hardware issue.
Click to expand...
Click to collapse
Last time I sent it back to LG for repairs, they sent my same phone back. Don't do it through Verizon if you don't want a refurb.

Moto 360 Nexus 5 absolute buggy hell

I just received my Moto 360 and went through the pairing process (after letting it charge to 100% to complete the update) and everything went wrong. I went through this process several times and everything seemed okay, then I noticed the time was 9 hours out! nothing would fix it. Furthermore, the watch would not sync my apps properly, apart from hangouts and google music which, upon attempting to open would tell me that my "google wear app needs updating on my phone."
I can't make this thing work. I regret buying it. My nexus 5 is on android 6.0 and my google wear app is completely up to date. I am now updating my phone to 6.1 to see if that addresses the issue, but nothing i do seems to fix anything. This is seriously getting on my nerves! Anyone have any suggestions?
Many thanks

I'm sure you tried everything, since I change ROMs regularly I have found it a slow sync process., every time was different. Is it a refurbished or new also do. You have a option to exchange it. Also once the watch starts updating you kind of have to let it sit awhile to fully set up, and reboot the phone also so the the play store updates, the check for updates on the watch. Make sure you uninstall ware and reinstall if you start over. It still to me a first gen product software. Once you get it going it awesome. Good luck.
Sent from my LG-VS980 using Tapatalk

Strange Display problems

Hello guys. I got a strange problem with my Zenwatch. I have this watch for almost one month and all things were good until a few weeks ago. My display doesn't refresh or something like that. If I change the watch faces, it keeps a trail of the previous watch face in the background. And it stays like that, like a shadow. It becomes really hard to read the watch this way. I attached some images to explain better my problem.
Factory reset did not helped. I believe i have this problems since he started to do his last updates, but I am not sure.
What to do?

You already did a factory reset, since that didn't work, I would just return it to the store you got it form.

Meneer_A said:
You already did a factory reset, since that didn't work, I would just return it to the store you got it form.
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Click to collapse
Yes, I tried everything. ..I returned it, now I'm waiting to see what they do with it

I would turn it back to the shop and either get it replaced or fixed! Good luck.

Question Random reboots

Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?

skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments

I don't have any issues. Do you have the November update yet?

For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.

copong said:
I don't have any issues. Do you have the November update yet?
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Click to collapse
Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.

No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.

No, not had one random reboot since I got it on Tuesday.

Nothing here either. Good luck!

copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.

Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM

If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"

copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
Click to expand...
Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.

Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
Click to expand...
Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.

I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?

They told me 3-5 business days to get a replacement. I expect mine early next week.

skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
Click to expand...
Click to collapse
Do you have to send the old device back first?

skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.

So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.

cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
Click to expand...
Click to collapse
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.

Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Click to expand...
Click to collapse
I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.

Question Every 3-4 days I must reboot

Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?

My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.

thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
Click to expand...
Click to collapse
Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.

@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.

card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Click to expand...
Click to collapse
Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.

thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
Click to expand...
Click to collapse
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!

wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
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Click to collapse
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol

thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
Click to expand...
Click to collapse
Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.

Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.

Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.

I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.

darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
Click to expand...
Click to collapse
Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.