HELP! My note 4 has a stuck/bright green pixel that doesn't change. I restarted and it did nothing, how can I fix this?!
xSolidCake said:
HELP! My note 4 has a stuck/bright green pixel that doesn't change. I restarted and it did nothing, how can I fix this?!
Click to expand...
Click to collapse
Return it under manufacture defect
No way to fix it if you are lucky you can shock the pixel back with pixel repair app and it may fix it but it is a long shot. If you are still with the return or exchange period go ahead and exchange it.
Related
I have recently noticed a blue stuck pixel on the dead center of my Note 2. The next minute i ran a stuck pixel app from the play store and have read that keeping it on low brightness works better will it flashes. Its still running btw.
Anyone know roughly how long i would need to keep it running? If this fails, what else may i try?
And how do I know if my phone is still under warranty? I had preordered it and it arrived on November 9th. Does that make me eligible for a replacement? If so, can you please include steps to do this? (Who to contact...)
Thank you!
prohackas said:
I have recently noticed a blue stuck pixel on the dead center of my Note 2. The next minute i ran a stuck pixel app from the play store and have read that keeping it on low brightness works better will it flashes. Its still running btw.
Anyone know roughly how long i would need to keep it running? If this fails, what else may i try?
And how do I know if my phone is still under warranty? I had preordered it and it arrived on November 9th. Does that make me eligible for a replacement? If so, can you please include steps to do this? (Who to contact...)
Thank you!
Click to expand...
Click to collapse
I have the same problem. I had a red pixel stuck and tried a stuck pixel app running for about 3 hours and it didn't work. I went to the closest Samsung store and they told me they have a zero stuck pixel policy. I have had mine for just 2 months and they took it in for repair, no questions asked. They even offered me a replacement phone to use while mine was in repair for a $200 deposit. Hopefully they will have it fixed soon because using any other phone after the Note 2 sucks!!
Cancel357 said:
I have the same problem. I had a red pixel stuck and tried a stuck pixel app running for about 3 hours and it didn't work. I went to the closest Samsung store and they told me they have a zero stuck pixel policy. I have had mine for just 2 months and they took it in for repair, no questions asked. They even offered me a replacement phone to use while mine was in repair for a $200 deposit. Hopefully they will have it fixed soon because using any other phone after the Note 2 sucks!!
Click to expand...
Click to collapse
Thats good to hear! How long has it been since you sent the phone for repair?
I suppose they do not all support that ideology 100% of the time
https://m.facebook.com/?refsrc=http...comment&actorid=260085296049&__user=623090209
I've been living with my Nexus 7 random reboots but they're beginning to get very annoying. Other than the reboots the device is OK. Would you send it in for a RMA or just live with the reboots?
I did a RMA through ASUS and if you ask they will pay for shipping. Sent it to them for screen issues, took them 4 days to fix it and ship it back. Turned on the Nexus 7 and woo-hoo! It's still not working right, called them and did another RMA ticket. I'll keep doing it until they get it right and so should you.
PhillyFan65 said:
I've been living with my Nexus 7 random reboots but they're beginning to get very annoying. Other than the reboots the device is OK. Would you send it in for a RMA or just live with the reboots?
Click to expand...
Click to collapse
I guess that depends. Are you running completely stock?
Aerowinder said:
I guess that depends. Are you running completely stock?
Click to expand...
Click to collapse
Yes completely stock
PhillyFan65 said:
Yes completely stock
Click to expand...
Click to collapse
If 4.4.4 doesn't fix, RMA.
Hi Everyone,
I just got a RMA back for a new display since the last one had a defect with a row of dead pixels. A few days after I just got a stuck pixel (color green). Any Suggestions? Thanks.
Araan45 said:
Hi Everyone,
I just got a RMA back for a new display since the last one had a defect with a row of dead pixels. A few days after I just got a stuck pixel (color green). Any Suggestions? Thanks.
Click to expand...
Click to collapse
Hey I have a stuck pixel on my Nexus 7, but color red. It is only visible in dark backgrounds. Anyways, I am just asking you how as the RMA process, I am in a similar situation as you and I am wondering if there are any other solutions.
oxxshadow said:
Hey I have a stuck pixel on my Nexus 7, but color red. It is only visible in dark backgrounds. Anyways, I am just asking you how as the RMA process, I am in a similar situation as you and I am wondering if there are any other solutions.
Click to expand...
Click to collapse
It was fast, it took two weeks to get it and where I live, it seemed it was shipped to Texas and repaired and send with FedEX Ground to my home. I'm right now using Fix dead pixels app and see if it has a effect. Anyways, sorry about your nexus.
Anyone...
Look on google play store for "stuck pixel remover"...it can take a while running it to work.
Hi guys, just got a 360, finally on my 6th go that seemed perfect after having 5 previously with dead pixels or cosmetic damage or both.....charged it, went into the grey screen with settings and can clearly see the charge ring and moto logo!
Does anyone else get this? Does it go? This is new uk stock so im surprised this is still an issue.
If I know it will go over time then I'll keep it, if not then I think I'll call it a day.
Thanks in advance for any help/advice.
You seriously went through 5 with issues? I can't imagine the luck and I thought the image retention was fixed with the very first software update.
Sent from my LG-LS995 using Tapatalk
felacio said:
You seriously went through 5 with issues? I can't imagine the luck and I thought the image retention was fixed with the very first software update.
Sent from my LG-LS995 using Tapatalk
Click to expand...
Click to collapse
Image retention cant be fixed with software, its a hardware issue.
I purchased my Pixel 2 XL straight from google and am using it on AT&T. I haven't had any problems at all with this since i got it. Its been about 3 weeks. I did the Nov 5 update last week and just a few minutes ago the screen flashed once while just laying there doing nothing.
I've seen this around the internet where the flash happens when rebooting the phone, but mine was just sitting there on the table with the screen off, and the always on display showing the time and date when it flashed (white). It only flashed once, but, i'm wondering if this has happened to anyone else and if we know what's causing this?
I have the same issue which happened right after the Nov 5 update.
I did a factory reset, boot into safe mode, AOD on and off and the issue still persists.
I'm getting this prob 5-10 times in the past week on my new device that I got from them.
Gilley said:
I'm getting this prob 5-10 times in the past week on my new device that I got from them.
Click to expand...
Click to collapse
wow lol, that must be a fake? This cant be real man
Redrockzz said:
wow lol, that must be a fake? This cant be real man
Click to expand...
Click to collapse
lol I wish... just tried a factory reset on it as I finally just got the recent patch. We will see if it helps it out.
Nice wallpaper!
I saw the article on this on Android Central, which included 2 videos of it. I personally have not seen this screen flash happening on mine.
It's starting to happen more frequently. I had installed substratum and changed a theme, rebooted, and couldn't boot Android so I factory reset the phone and it's been doing it every since, is typically within a minute of shutting the screen off.
I had it happen 2 days into getting mine on the 27th. Google replaced it then because a factory reset didn't fix it. It happened any time I locked the screen and man was it bright when I was in a dark room.
Google Support is sending me a new replacement. Hopefully this one wont have the issue.
Happens on mine too. From what I read, Google is working on a software fix for it.
Replacement phone received (11/14) with a build date of Nov 3. Within 4 days of having the phone a gray band is now appearing at the top portion of the screen and the screen flashes uncontrollably.
Attempted to work with Google Support who in turn had me go through a gauntlet of trouble shooting steps and a factory reset..... I knew none of the steps would work because this is a true hardware issue.
Still no reply from Google Support after I sent them the debug reports, pictures of the gray band that has formed and the video of the screen flashing.
https://photos.app.goo.gl/lfVI0vgpmtaJlVjr1
djfergi said:
Replacement phone received (11/14) with a build date of Nov 3. Within 4 days of having the phone a gray band is now appearing at the top portion of the screen and the screen flashes uncontrollably.
Attempted to work with Google Support who in turn had me go through a gauntlet of trouble shooting steps and a factory reset..... I knew none of the steps would work because this is a true hardware issue.
Still no reply from Google Support after I sent them the debug reports, pictures of the gray band that has formed and the video of the screen flashing.
https://photos.app.goo.gl/lfVI0vgpmtaJlVjr1
Click to expand...
Click to collapse
Holy s**t man. This is bad.
I was finally convinced to get the Pixel 2 XL over the Oneplus 5T but then I saw this.. And the fact that this is your REPLACEMENT phone from Nov 3rd is even more worrying. Damn.
Very frustrating... Unfortunately I had to return the Pixel. My 14 day return period ends on 11/21 and I couldn't risk getting a 3rd replacement that could potentially have the same issues.
Its upsetting cause everything else about the phone I love. Back to my LG G5 until i find something new.
Got my 3rd device yesterday, first two were very blue screens this one is much better but it flashes bright white when going into always on display. Not sure if I want to go through all the bull**** again. Google really dropped the ball on the release of this phone, obviously not ready for primetime.
Gilley said:
I'm getting this prob 5-10 times in the past week on my new device that I got from them.
Click to expand...
Click to collapse
I had something like this happen once so far and was just about to take a screen capture when it resolved. I think it was shifting from the AOD to the main screen after unlocking the device.
It's definitely something to be concerned with if it's happening repeatedly. The more time passes, the more and more questionable Google's decision to use LG becomes...
Google needs to say clear of LG imo.
wolfeyes30 said:
Google needs to say clear of LG imo.
Click to expand...
Click to collapse
nexus 5 was great from LG.......