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I have a A100 which will not turn on, all I get is the power light and when I press the home button it responds sometimes!
I am rooted, unlocked boot loader, etc will this cause any problems if I send it out for repair?
dms76 said:
I have a A100 which will not turn on, all I get is the power light and when I press the home button it responds sometimes!
I am rooted, unlocked boot loader, etc will this cause any problems if I send it out for repair?
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Its in failsafe its gotta go to Acer. Mine did it and it was repaired for free.
Tapatalked from my Galaxy S II.
What causes this do you know? So I can avoid it happening again.
Sent from my ADR6400L using Tapatalk 2
dms76 said:
What causes this do you know? So I can avoid it happening again.
Sent from my ADR6400L using Tapatalk 2
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Usually its emmc failure, currently unavoidable however Linux society has taken measure against it in his twrp and his android kernel.
Tapatalked from my Galaxy S II.
pio_masaki said:
Usually its emmc failure, currently unavoidable however Linux society has taken measure against it in his twrp and his android kernel.
Tapatalked from my Galaxy S II.
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Click to collapse
Cool I'm using TWRP, but not the android kernal! Will acer give any problems since it was rooted and unlock
dms76 said:
Cool I'm using TWRP, but not the android kernal! Will acer give any problems since it was rooted and unlock
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Click to collapse
If its in failsafe no they won't know they just replace the board and send it back. If its showing the Acer screen they'll know and probably charge for repair.
Tapatalked from my Galaxy S II.
Thanks for the info Pio! I contacted BBY where I bought it and thought I'd see if they exchanged it. I didn't think they would, but hey beats waiting and no they wouldn't!
dms76 said:
Thanks for the info Pio! I contacted BBY where I bought it and thought I'd see if they exchanged it. I didn't think they would, but hey beats waiting and no they wouldn't!
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Click to collapse
Took about 10 days when I sent mine out. Doing ups ground insured was $25 and they paid return. It went over a couple weekends so actual time was 14 days
Tapatalked from my Galaxy S II.
I'm sending mine out today, it should arrive Wednesday. I'm figuring it will take about 3 weeks turn time. I insured for $250 and with ups ground it was I think $15.00. I believe I over estimated the weight, owe well. Time to pull out my old Lenovo tablet PC.
Sent from my ADR6400L using Tapatalk 2
I was using my tablet last night and it froze so i turned it off and back on but now it gets stuck on the acer screen and wont do anything iv tried restoreing factory reset but nothing works i get an error saying either /cache/recovery/command(logs) cant be mounted or opened......Can someone help with this? It started to work this morning and booted up fine but then froze again and im back to last nights problems
chuckinmd said:
I was using my tablet last night and it froze so i turned it off and back on but now it gets stuck on the acer screen and wont do anything iv tried restoreing factory reset but nothing works i get an error saying either /cache/recovery/command(logs) cant be mounted or opened......Can someone help with this? It started to work this morning and booted up fine but then froze again and im back to last nights problems
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Click to collapse
Its bricked, got to sent it to acer for repair. No other way, system board needs replaced.
Sent from my HTC DNA
pio_masaki said:
Its bricked, got to sent it to acer for repair. No other way, system board needs replaced.
Sent from my HTC DNA
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GREAT!....they probably wouldnt accept a like 3 year old tablet would they?
chuckinmd said:
GREAT!....they probably wouldnt accept a like 3 year old tablet would they?
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Click to collapse
Not for free, no. Check on acers site with the snid under the sd card flap fir warranty coverage. Its 1 year in most cases, if its a refurb its a tossup if they even look at you.
Sent from my HTC DNA
chuckinmd said:
GREAT!....they probably wouldnt accept a like 3 year old tablet would they?
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Click to collapse
Thats pretty amazing, considering the A100 was released in Aug. or Sept. 2011.
Romman0 said:
Thats pretty amazing, considering the A100 was released in Aug. or Sept. 2011.
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Click to collapse
O oops lol i got it for Christmas of 2011 then i couldn't remember if i got it in 2011 or 2010 my bad
chuckinmd said:
O oops lol i got it for Christmas of 2011 then i couldn't remember if i got it in 2011 or 2010 my bad
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and now its back to working again could it just be a software glitch or something?
chuckinmd said:
and now its back to working again could it just be a software glitch or something?
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Good to hear it's working again.
chuckinmd said:
and now its back to working again could it just be a software glitch or something?
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Click to collapse
I'd sell it right now just kidding, but I would backup everything you want off it now, you won't be able to when it finally gives out completely.
Sent from my HTC DNA
pio_masaki said:
I'd sell it right now just kidding, but I would backup everything you want off it now, you won't be able to when it finally gives out completely.
Sent from my HTC DNA
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Click to collapse
haha i know i wish it would work for long enough so i could sell it lol but yeah theres nothing on it luckily
lcooper32
chuckinmd said:
I was using my tablet last night and it froze so i turned it off and back on but now it gets stuck on the acer screen and wont do anything iv tried restoreing factory reset but nothing works i get an error saying either /cache/recovery/command(logs) cant be mounted or opened......Can someone help with this? It started to work this morning and booted up fine but then froze again and im back to last nights problems
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Click to collapse
send it to acer theirs nothing you can do just got mine back about a month ago had to send it to temple texas takes a bout 2 weeks to get it back.
Hello all,
This problem occurs when taking pictures when there is less light. From what I have read the only way to fix this is to send the phone to HTC for a hardware repair. However, I had bought this phone second-hand from someone online. How could I use the warranty now? Please advise.
stealth09 said:
Hello all,
This problem occurs when taking pictures when there is less light. From what I have read the only way to fix this is to send the phone to HTC for a hardware repair. However, I had bought this phone second-hand from someone online. How could I use the warranty now? Please advise.
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Click to collapse
The phone should still be under warranty. Just get on a chat with HTC and get a repair ticket set up and you'll be good to go.
Sent from my HTC6500LVW using Tapatalk
brholt6 said:
The phone should still be under warranty. Just get on a chat with HTC and get a repair ticket set up and you'll be good to go.
Sent from my HTC6500LVW using Tapatalk
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Thanks for your reply, but will they accept it if I am not the original buyer of the phone? I bought it second-hand from Gumtree.
stealth09 said:
Thanks for your reply, but will they accept it if I am not the original buyer of the phone? I bought it second-hand from Gumtree.
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Click to collapse
They should since it would be within the one year. I don't think selling a phone breaks the warranty. If you get on a chat with them they'll ask you for your info and worst case scenario is they tell you no.
Sent from my HTC6500LVW using Tapatalk
Yes, I bought mine off of Craigslist. They didn't even ask me if I was the original owner. It is under warranty and they fixed my camera issue without any problems. Took almost exactly 2 weeks to get the phone back from the day I sent it.
Sent from my HTC6500LVW using Tapatalk
HTC repair sucks!
zetsumeikuro said:
HTC repair sucks!
Click to expand...
Click to collapse
Go on...
Crawshayi said:
Go on...
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Click to collapse
I'll leave it at that for now. I raged at their chat for about 30 minutes before I got offered 2 more options.
I had HTC repair my camera and not only did they expedite shipping (standard overnight) the camera looks great now when taking pics, The phone looks perfect just like I sent it in. Looks brand new. The actually changed the motherboard and put a new sticker with all the new info on it.
I called them, ask if they could do something more than standard ground and had a prepaid label in my email about an hour later. I brought the phone to fedex saturday morning, it shipped to htc by monday morning 9:30am and was showing in repair at 11am then an email around 5pm that it was done and setup for fedex pickup. Received it at 230pm today.
I think their service and repair was outstanding.
I've been waiting to send my M7 in for this camera issue but now that I've picked up the M8 I was thinking about just selling it as is. It's rooted unlocked with s off.
So I did some Googling in order to get an answer as to whether I can send my phone in for this fix without getting it back unrooted/S-On.
From what I've read it seems to be hit or miss.
Anyone reading this sent one in that was S-Off, only to have it come back stock/S-On?
omgyeti said:
So I did some Googling in order to get an answer as to whether I can send my phone in for this fix without getting it back unrooted/S-On.
From what I've read it seems to be hit or miss.
Anyone reading this sent one in that was S-Off, only to have it come back stock/S-On?
Click to expand...
Click to collapse
If you send it S-OFF, technically you are breaking the warranty. And that would REALLY suck for you, cause you would be without a phone for about 2 weeks and it would come back in the same condition, AND you wouldn't be able to fix it anymore afterwards. So you kinda gave birth to 3 birds with one womb.
I S-ON'ed mine when I sent it in, and luckily since this was within a week or 2 of 4.4.2 coming out, they only flashed 4.2.2 (I think. This was like 8 months ago. Whichever version is currently rootable). I would suspect that now, your phone would come with 4.4.2 + Sense 6.0, which is not rootable.
I'm considering flashing a stock rom, then doing a faux h-boot that indicates s-on and removes the unlock/development red text from the startup image.
I just worry that they might have a flash stock rom/recovery step that they do regardless of what is on the phones that get which would lock me up with an unrooted phone once I got it back.
Hey guys,
I got the lollipop update for the Moto 360 today, but now its stuck on the boot loop ( the red, yellow, green, blue spinning orbs)
Any ideas on how to fix it?
Thanks
--------------------------------------
Update
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I have sent my moto 360 for a replacement and have created a bug report here https://code.google.com/p/android/issues/detail?id=83581
If you guys go there and star it, google is more likely to notice it. Hope everyone gets their watch fixed. Good luck.
It took a while for me as well but finally it booted up fine.
Oskar-2 said:
It took a while for me as well but finally it booted up fine.
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Oh cool. I waited for 30min...did it take longer for you?
asamgosi said:
Oh cool. I waited for 30min...did it take longer for you?
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Mine's been in a boot loop for an hour now... Has yours booted yet?
Puzzlegirl said:
Mine's been in a boot loop for an hour now... Has yours booted yet?
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No nothing is happening... I restarted it, still no use
asamgosi said:
No nothing is happening... I restarted it, still no use
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Me too. I'm waiting for it to run out of battery and die ?
I also have such problem. I've rebooted, rebooted, rebooted, all the same. I think only one way has left- flash firmware.
MuCKs said:
I also have such problem. I've rebooted, rebooted, rebooted, all the same. I think only one way has left- flash firmware.
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Click to collapse
Probably, it is a bug in the update... I sent back the watch to Motorola, they are going to replace it
For me this isn't good idea, cause shipping will take a lot of time (Russia). I Iam inclined to reflash it by myself. I just wonder if it will help or not.
MuCKs said:
For me this isn't good idea, cause shipping will take a lot of time (Russia). I Iam inclined to reflash it by myself. I just wonder if it will help or not.
Click to expand...
Click to collapse
Oh... It probably would help. It looks like a software issue. But how would you flash it? There are no usb ports and the bluetooth doesn't work.
asamgosi said:
Probably, it is a bug in the update... I sent back the watch to Motorola, they are going to replace it
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Click to collapse
How did you get them to replace it? Mine's gone back for repair.
Puzzlegirl said:
How did you get them to replace it? Mine's gone back for repair.
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Click to collapse
Nothing..I just called them up and explained the problem..they told me to restart the device when that didn't work..they said they will send a replacement after my watch reaches them...
On their website it says I'll get a "like new" replacement so the replacement could be a refurbished one. So, it's probably better if you get your own watch back after repairs.
Had the phone plugged into a Dash car charger this morning and experienced three or four reboots before and after connecting to bluetooth. Unplugged it and haven't experienced a reboot since. Anybody else experiencing this?
Just got the phone today and while setting it up it has rebooted on it's own 4 times. Once during bootup as I am typing in the decrypt password it froze up and rebooted from there which is before most of the OS is even loaded...I have fear.
---------- Post added at 03:11 PM ---------- Previous post was at 02:46 PM ----------
It is going from bad to worse for me. I am now not just getting random reboots but the phone is going to sleep and powering itself off completely.
Sounds like hardware issue. Don't give up, request replacement.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
chindynasty said:
Sounds like hardware issue. Don't give up, request replacement.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
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I just opened a ticket. Waiting for a level 2 to contact me they want to remote wipe and reinstall oxygenOS on it. Although since the problem can happen at the preboot decryption prompt I have a feeling it will be a warranty replacement. Love the phone, just sad I got a lemon
kennonk said:
sad I got a lemon
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Yes, I haven't had any freezing/rebooting issues. I'll try doing more with Bluetooth, but I think I've returned or trashed any poorly-behaving Bluetooth devices I've come across.
kennonk said:
I just opened a ticket. Waiting for a level 2 to contact me they want to remote wipe and reinstall oxygenOS on it. Although since the problem can happen at the preboot decryption prompt I have a feeling it will be a warranty replacement. Love the phone, just sad I got a lemon
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Click to collapse
Dont worry buddy... you and i are in the same boat [emoji32] [emoji29] [emoji30]
Sent from my HTC 10 using XDA-Developers mobile app
BubooBear said:
Dont worry buddy... you and i are in the same boat [emoji32] [emoji29] [emoji30]
Sent from my HTC 10 using XDA-Developers mobile app
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Have you opened a ticket yet? The site the sent me to schedule the level 2 tech to reinstall the OS just says "Currently, No services are available" I think I just want them to send me a shipping label so I can get the exchange started rather than jumping through these tech support hoops. I dont think the issue we are having is very common and I'd rather just get a working device than fix this one.
I had an issue transferring a file to the OnePlus 3 via Bluetooth after setting the phone up. I didn't experience any reboot issue accompanied with this though. I wish you luck with support. I thankfully haven't had to use it yet.
kennonk said:
Have you opened a ticket yet? The site the sent me to schedule the level 2 tech to reinstall the OS just says "Currently, No services are available" I think I just want them to send me a shipping label so I can get the exchange started rather than jumping through these tech support hoops. I dont think the issue we are having is very common and I'd rather just get a working device than fix this one.
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Yea i opened a ticket for a return but they have not gotten back to me yet after i confirmed my billing address. I told them to open up a return ticket so i can order a new phone right away instead of waiting for them to send a replacement cause lets be honest... that will take a while.
BubooBear said:
Yea i opened a ticket for a return but they have not gotten back to me yet after i confirmed my billing address. I told them to open up a return ticket so i can order a new phone right away instead of waiting for them to send a replacement cause lets be honest... that will take a while.
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Yeah they are pretty much demanding I go through their repair process with a remote control session and stuff I should have just straight out asked for a full refund instead of reporting it as a broken unit. I have a feeling I am screwed at this point. All the stories I am reading on the OnePlus.net forums about RMA's and returns are complete horror stories. I hope I am proven wrong but this is certainly a downside of going with a small company.
kennonk said:
Yeah they are pretty much demanding I go through their repair process with a remote control session and stuff I should have just straight out asked for a full refund instead of reporting it as a broken unit. I have a feeling I am screwed at this point. All the stories I am reading on the OnePlus.net forums about RMA's and returns are complete horror stories. I hope I am proven wrong but this is certainly a downside of going with a small company.
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Yea same here. Im still waiting for the instructions. So far so horrible...
Sent from my HTC 10 using XDA-Developers mobile app
BubooBear said:
Yea same here. Im still waiting for the instructions. So far so horrible...
Sent from my HTC 10 using XDA-Developers mobile app
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Random reboots can be because of static electricity. Try to drain the battery to 0 percent and keep it at zero percent battery for 5 mins or so on floor. Then charge the phone back and see if random reboots disappear.
Sent from my ONEPLUS A3003 using Tapatalk
srikanth.k39 said:
Random reboots can be because of static electricity. Try to drain the battery to 0 percent and keep it at zero percent battery for 5 mins or so on floor. Then charge the phone back and see if random reboots disappear.
Sent from my ONEPLUS A3003 using Tapatalk
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Ok ill try to do that. Thanks. Ill update once finished
Sent from my HTC 10 using XDA-Developers mobile app
srikanth.k39 said:
Random reboots can be because of static electricity. Try to drain the battery to 0 percent and keep it at zero percent battery for 5 mins or so on floor. Then charge the phone back and see if random reboots disappear.
Sent from my ONEPLUS A3003 using Tapatalk
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Click to collapse
If I let mine sleep for more than 20 mins or so it would completely and silently power off. It is acting just like when you undervolt your custom kernel too much. I am pretty sure mine is a hardware problem like a bad capacitor or something.
So I went on the OnePlus site yesterday evening and figure out how to request a service ticket and requested a refund RMA and today got approved and a shipping label. I gave it to FedEx at lunch today. As soon as the credit hits my account I will just order another one. I love the phone and I bought $80 worth of accessories. I just want a functional one and I refuse to spend hours of my personal time on the phone with their support team. It is not my job to repair a defective device. I wish they would cross-ship a replacement.
kennonk said:
If I let mine sleep for more than 20 mins or so it would completely and silently power off. It is acting just like when you undervolt your custom kernel too much. I am pretty sure mine is a hardware problem like a bad capacitor or something.
So I went on the OnePlus site yesterday evening and figure out how to request a service ticket and requested a refund RMA and today got approved and a shipping label. I gave it to FedEx at lunch today. As soon as the credit hits my account I will just order another one. I love the phone and I bought $80 worth of accessories. I just want a functional one and I refuse to spend hours of my personal time on the phone with their support team. It is not my job to repair a defective device. I wish they would cross-ship a replacement.
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Click to collapse
You got an rma the same day? I requested a ticket for an rma return and they still have not gotten back to me. Their support sucks.
Sent from my HTC 10 using XDA-Developers mobile app
BubooBear said:
You got an rma the same day? I requested a ticket for an rma return and they still have not gotten back to me. Their support sucks.
Sent from my HTC 10 using XDA-Developers mobile app
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Click to collapse
About 14 hours later. I opened the service ticket at like 7pm and around 10am the following day got the RMA label. When opening the service request I just asked for an RMA because "I don't like the device". It is within the 15 day return window period I didn't say anything about it being defective or broken. I had 2 lvl 2 support appoins set up and they missed both of them. At that point I was done messing around with support.
I'm having the same reboot issue as well. Three times in four days. All while using Waze and listening to podcasts using the Pocket Casts app over my car's bluetooth connection. I drained the battery completely yesterday, hopefully that makes a difference.
kennonk said:
About 14 hours later. I opened the service ticket at like 7pm and around 10am the following day got the RMA label. When opening the service request I just asked for an RMA because "I don't like the device". It is within the 15 day return window period I didn't say anything about it being defective or broken. I had 2 lvl 2 support appoins set up and they missed both of them. At that point I was done messing around with support.
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Click to collapse
Ive been trying to create a return ticket without having to go through customer support but whenever i get to the third stage where it asks me for my email, i click continue and then it says please choose an address even though it does not have any addresses to add or choose.
Sent from my HTC 10 using XDA-Developers mobile app
---------- Post added at 07:51 PM ---------- Previous post was at 06:59 PM ----------
BubooBear said:
Ive been trying to create a return ticket without having to go through customer support but whenever i get to the third stage where it asks me for my email, i click continue and then it says please choose an address even though it does not have any addresses to add or choose.
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
NVM. Figured it out by clearing cache and browsing history.
Sent from my HTC 10 using XDA-Developers mobile app
Mine had 3 consecutive reboots when i was trying to pair my microsoft band with oneplus 3. Havent had any since then
antisocialbratt said:
Mine had 3 consecutive reboots when i was trying to pair my microsoft band with oneplus 3. Havent had any since then
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Click to collapse
Lucky you... mines wont even boot up anymore.
Sent from my HTC 10 using XDA-Developers mobile app