I recently exchanged my note 4 because I had a issue with the back button. Now I think I have a dead pixel. Does bestbuy let you exchange more than once?
Sent from the TermiNOTEr 4!
borijess said:
I recently exchanged my note 4 because I had a issue with the back button. Now I think I have a dead pixel. Does bestbuy let you exchange more than once?
Sent from the TermiNOTEr 4!
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If there is a valid issue, and a dead pixel is one, than they cannot deny the return. 14 day return on all mobile devices.
OK finally found a best buy that had a note 4 in stock. This is my third note. Hopefully third time is a charm.
Sent from the TermiNOTEr 4!
Related
I changed this into a my progress thread. I have verizon and insurance.
I tested everything on the phone over a 24hr period. And here is progress.
Still using phone 2 as of now.
Phone 1 - random reboots.
Phone 2 - proximity sensor failure, vertical banding
Phone 3 - 2-3 screen purple, loses full signal and data then comes back. Few times a day. Basically like a ping out. Timeout. Whatever.
Phone 4 - coming tomorrow 8-15 maybe this one will be good!
Phone four is good so far! No data drops. Good screen. Korean model.
imablackhat said:
okay so i have verizon, i went back stock to warranty my phone locked it back up and everything, called verizon and they are sending a refurb to my house overnight.
question is, i'm ocd about my phones, they say its a refurb and they don't know if its been used and has gone over a 100 point inspection. but has the screen ever been touched and such? scratched etc.??
im sending back because i have issues with proximity sensor in the phone and defect screen.
this is going to be my third replacement, my second however i did within the 14 days of buying the phone so they gave me a new one off the shelf.
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I have had 3 replacements. All looked new! No scratches just a little dust hahah. Had to send two back due to weak signal and loss of data. My third one works fine!
Sent from my Galaxy Nexus using xda app-developers app
imablackhat said:
okay so i have verizon, i went back stock to warranty my phone locked it back up and everything, called verizon and they are sending a refurb to my house overnight.
question is, i'm ocd about my phones, they say its a refurb and they don't know if its been used and has gone over a 100 point inspection. but has the screen ever been touched and such? scratched etc.??
im sending back because i have issues with proximity sensor in the phone and defect screen.
this is going to be my third replacement, my second however i did within the 14 days of buying the phone so they gave me a new one off the shelf.
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I've had 14 replacements. I've had only one that didn't look brand new and that was due to the protectors shifting when it shipped. They are pristine when you get them.
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Gahh Its Lee said:
I've had 14 replacements. I've had only one that didn't look brand new and that was due to the protectors shifting when it shipped. They are pristine when you get them.
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Holy crap.... 14 replacements? Why did you go through so many?
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I got my phone replaced once for screen ghosting. I'm almost certain this "refurb" is BRAND NEW. They even re-apply the oliophobic coat. I'm very pleased with Verizons return department and I'm pretty sure the lemons people got weren't verizons fault.
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Every time I get a refurbished from them it all ways has the plastic on the screen and plastic around the edges
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Smokeey said:
I got my phone replaced once for screen ghosting. I'm almost certain this "refurb" is BRAND NEW. They even re-apply the oliophobic coat. I'm very pleased with Verizons return department and I'm pretty sure the lemons people got weren't verizons fault.
Sent from my Galaxy Nexus using xda app-developers app
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whats this coat your talking about?
my first replacement was within the 14 day period, my phone was randomly rebooting every day.
this is going to be my third nexus, this time proximity sensor doesn't function even after recalibration and such.
i'm just worried that i'm going to get a phone worse off then my current. since there are so many bad ones out there, and i've heard of horror stories of refurb nexus's on youtube and such.
I would trust a refurb from Verizon over a new unit. They're all tested thoroughly and any parts replaced are new...
You would think that however there are tons of people who go through more then four replacements trying to get a good one from Verizon. There are videos of un boxing and having issues from first power on.
Sent from my Galaxy Nexus using Tapatalk 2
Foxy Roxy said:
Holt crap.... 14 replacements? Why did you go through so many?
Sent from my Galaxy Nexus using Tapatalk 2
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Everything from defective screens to a totally borked antenna. Got one scratched to hell too.
Adamallica said:
I would trust a refurb from Verizon over a new unit. They're all tested thoroughly and any parts replaced are new...
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i honestly don't believe this being I was sent a refurb that had a trashed antenna and couldn't ever receive signal.
Sent from my Galaxy Nexus using Tapatalk 2[/QUOTE]
Sent from my Galaxy Nexus using Tapatalk 2
Got my first replacement today everything is working as intended so far.
Edit. Only thing I can find is sometimes radio timeout. I'm on jelly bean. And it'll say full service and 4G or whatever and then ill try to do something with Internet and ill lose service completely timeout and it'll reconnect.
Is this normal? Gonna test it for another day before I return.
Sent from my Galaxy Nexus using Tapatalk 2
Got a gnex coming overnight from vzw to replace my gf's gnex with a faulty charger port
Sent from my Nexus 7 using xda premium
when one reports to Verizon about a fault in the phone and they send you a refurb/recertified phone, do I send them my current phone first or I can just sit on it and ask for a replacement and just walk to a verizon store and return there?
Philosophre said:
when one reports to Verizon about a fault in the phone and they send you a refurb/recertified phone, do I send them my current phone first or I can just sit on it and ask for a replacement and just walk to a verizon store and return there?
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You have 5 days or so to ship the faulty phone back upon receiving your new phone. They pay for the shipping both ways. If it is faulty just tell them you have already wiped data etc....battery pull blah blah blah so they don't make u do it and you aren't tied up on the phone. So glad I pay the $6.99 for TEC from asurion on both my lines. This process the few times I have had to do it is relatively painless.
Sent from my Nexus 7 using xda premium
Just delt with them again on the phone. The woman said I can mail it back tomorrow morning and they will mail the next one out before they receive the old return as in they are going to mail the next one tomorrow as well. Is this true or is she bs.?
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2
imablackhat said:
Just delt with them again on the phone. The woman said I can mail it back tomorrow morning and they will mail the next one out before they receive the old return as in they are going to mail the next one tomorrow as well. Is this true or is she bs.?
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Sent from my Galaxy Nexus using Tapatalk 2
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I've had three phones out at once before so I guess so
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Next one comes in tomorrow! Woman on the phone said she flagged my number to make sure they do a good inspection since it's my fourth one. Haha okay lady.
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90% of warranty exchanges are garbage.
So awhile back my Nexus speaker actually went out. It comes back on randomly. I've been a month or so without it before. Anyway, I'm curious if its returnable for a defective speaker to get it fixed. I'm not looking for a new phone as the one I have doesn't have issues lol, I'm lucky my screen was the only horrible thing out of nexus production.
So is it possible or am I looking at a home procedure on my phone?
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withbloodskies said:
So awhile back my Nexus speaker actually went out. It comes back on randomly. I've been a month or so without it before. Anyway, I'm curious if its returnable for a defective speaker to get it fixed. I'm not looking for a new phone as the one I have doesn't have issues lol, I'm lucky my screen was the only horrible thing out of nexus production.
So is it possible or am I looking at a home procedure on my phone?
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
Are you under warranty? If yes, send it back! If no, you can still try and see if they do a courtesy exchange. I've had success before.
Just note that if you attempt to fix it yourself you'll void your warranty.
kl323 said:
Are you under warranty? If yes, send it back! If no, you can still try and see if they do a courtesy exchange. I've had success before.
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Id have to check, thats why I asked about this.
063_XOBX said:
Just note that if you attempt to fix it yourself you'll void your warranty.
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Click to collapse
Yes I know, hopefully it won't come to that.
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now commonly when when you do a replacement through asurion and the model of your phone is no longer being made generally you would be granted the next best thing in line IE the note 3 ..my question is ...how long will that be ?
Not anytime soon the note 2 still selling pretty high on contract it's still 149.99 . I guess when it drops to 99.99 which probably will happen when the new s5 arrive,but then again Samsung make so many phones it could get discontinued soon.
Sent from my SPH-L900 using XDA Premium 4 mobile app
bonebeatz1234 said:
Not anytime soon the note 2 still selling pretty high on contract it's still 149.99 . I guess when it drops to 99.99 which probably will happen when the new s5 arrive,but then again Samsung make so many phones it could get discontinued soon.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thanks for the reply dude really appreciate it..
Most of the time the phones that you get from Asurion are refurbished ones anyway. So even when Samsung discontinues production, there will be a steady supply of refurbished Note 2s.
this probably fits here folks http://forum.xda-developers.com/showthread.php?t=2411748
Hi guys, after having a faulty Note 3 for about a month I have requested a new phone from Tmobile.
They have promised me a "Like New" device, not refurbished.
But I do not really trust them, I have a feeling like even my phone is not new.
I know that there must be a way to check if my phone is new or refurbished. I have 4.3 android installed.
All the standard codes do not work ... ##786# etc .... can anyone help? Maybe point me to some app?
P.S.
Nova launcher did not help either.
Thank you.
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
rlee008 said:
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
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Click to collapse
My whole question is how to test the new device ....
Just regular check ... ? Or maybe there is some kind of an app.
And I do not think its fair that I should get a refurbished device if I received a bad one since day one.
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
BACARDILIMON said:
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
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Bastards sent me a refurb phone, basically i lost 400 bucks in value for nothing.
Also it has a minor scratch on the screen and the S-Pen doesnt get out without a fight. I have requested another one.
NEVER WILL I BUY PHONES ONLINE.
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
Sent from my SM-N900T using Tapatalk
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Click to collapse
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
BACARDILIMON said:
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
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Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
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deeznutz1977 said:
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
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Click to collapse
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
BACARDILIMON said:
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
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The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
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deeznutz1977 said:
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
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Click to collapse
Only if it Knox free and no boot lock
BACARDILIMON said:
Only if it Knox free and no boot lock
Click to expand...
Click to collapse
Lol babycardilimon... I think someone needs a hug.... Lolz??
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deeznutz1977 said:
Lol babycardilimon... I think someone needs a hug.... Lolz??
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Click to expand...
Click to collapse
Lol I almost wanna smash this phone lol
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
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I wonder if I got a refurb when I bought my note from mobile. I had an issue with the phone not wanting to boot after pulling the battery and replacing. I didn't notice this until months after. I recently left tmobile for straight talk so I couldn't take it back to them. So I decided to send into Samsung even though I tripped Knox. They fixed it (according to the service website) and its on its way back. I'll test out out to make sure, then sell it.
Sent from my LG-E988 using xda app-developers app
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
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Thank you, that is comforting if not the damn scratch on the screen.
thatotherguy.. said:
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
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How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Keda_P said:
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Click to expand...
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I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
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thatotherguy.. said:
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Ill keep that in mind.... Want to have phone that is not refurbished.. I bought this one for $700 refurbished is half price.
WTF they steal 50% of the value for nothing?
Another point: Refurbished phones are 90 days warranty while normal ones 1 year...
http://www.phonedog.com/2015/01/04/...ix-subscription-galaxy-note-4-s5-tab-s-buyers
Sent from the TermiNOTEr 4!
Bump
Sent from the TermiNOTEr 4!
borijess said:
Bump
Sent from the TermiNOTEr 4!
Click to expand...
Click to collapse
Ive tried.. it asks you to enter the date you bought your hardware and wants you to attach a digital copy for verification.
The dropdowns where you enter your purchase date only offer "January " for the month and "2015" for the year. And of course you need to upload your reciept so they must match.
either this promotion is not open to those who purchased before years end. Or somone made a mistake on the website.