Verizon warranty experience - Samsung Galaxy Nexus

I changed this into a my progress thread. I have verizon and insurance.
I tested everything on the phone over a 24hr period. And here is progress.
Still using phone 2 as of now.
Phone 1 - random reboots.
Phone 2 - proximity sensor failure, vertical banding
Phone 3 - 2-3 screen purple, loses full signal and data then comes back. Few times a day. Basically like a ping out. Timeout. Whatever.
Phone 4 - coming tomorrow 8-15 maybe this one will be good!
Phone four is good so far! No data drops. Good screen. Korean model.

imablackhat said:
okay so i have verizon, i went back stock to warranty my phone locked it back up and everything, called verizon and they are sending a refurb to my house overnight.
question is, i'm ocd about my phones, they say its a refurb and they don't know if its been used and has gone over a 100 point inspection. but has the screen ever been touched and such? scratched etc.??
im sending back because i have issues with proximity sensor in the phone and defect screen.
this is going to be my third replacement, my second however i did within the 14 days of buying the phone so they gave me a new one off the shelf.
Click to expand...
Click to collapse
I have had 3 replacements. All looked new! No scratches just a little dust hahah. Had to send two back due to weak signal and loss of data. My third one works fine!
Sent from my Galaxy Nexus using xda app-developers app

imablackhat said:
okay so i have verizon, i went back stock to warranty my phone locked it back up and everything, called verizon and they are sending a refurb to my house overnight.
question is, i'm ocd about my phones, they say its a refurb and they don't know if its been used and has gone over a 100 point inspection. but has the screen ever been touched and such? scratched etc.??
im sending back because i have issues with proximity sensor in the phone and defect screen.
this is going to be my third replacement, my second however i did within the 14 days of buying the phone so they gave me a new one off the shelf.
Click to expand...
Click to collapse
I've had 14 replacements. I've had only one that didn't look brand new and that was due to the protectors shifting when it shipped. They are pristine when you get them.
Sent from my Galaxy Nexus using Tapatalk 2

Gahh Its Lee said:
I've had 14 replacements. I've had only one that didn't look brand new and that was due to the protectors shifting when it shipped. They are pristine when you get them.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Holy crap.... 14 replacements? Why did you go through so many?
Sent from my Galaxy Nexus using Tapatalk 2

I got my phone replaced once for screen ghosting. I'm almost certain this "refurb" is BRAND NEW. They even re-apply the oliophobic coat. I'm very pleased with Verizons return department and I'm pretty sure the lemons people got weren't verizons fault.
Sent from my Galaxy Nexus using xda app-developers app

Every time I get a refurbished from them it all ways has the plastic on the screen and plastic around the edges
Sent from my Galaxy Nexus using xda app-developers app

Smokeey said:
I got my phone replaced once for screen ghosting. I'm almost certain this "refurb" is BRAND NEW. They even re-apply the oliophobic coat. I'm very pleased with Verizons return department and I'm pretty sure the lemons people got weren't verizons fault.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
whats this coat your talking about?
my first replacement was within the 14 day period, my phone was randomly rebooting every day.
this is going to be my third nexus, this time proximity sensor doesn't function even after recalibration and such.
i'm just worried that i'm going to get a phone worse off then my current. since there are so many bad ones out there, and i've heard of horror stories of refurb nexus's on youtube and such.

I would trust a refurb from Verizon over a new unit. They're all tested thoroughly and any parts replaced are new...

You would think that however there are tons of people who go through more then four replacements trying to get a good one from Verizon. There are videos of un boxing and having issues from first power on.
Sent from my Galaxy Nexus using Tapatalk 2

Foxy Roxy said:
Holt crap.... 14 replacements? Why did you go through so many?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Everything from defective screens to a totally borked antenna. Got one scratched to hell too.
Adamallica said:
I would trust a refurb from Verizon over a new unit. They're all tested thoroughly and any parts replaced are new...
Click to expand...
Click to collapse
i honestly don't believe this being I was sent a refurb that had a trashed antenna and couldn't ever receive signal.
Sent from my Galaxy Nexus using Tapatalk 2[/QUOTE]
Sent from my Galaxy Nexus using Tapatalk 2

Got my first replacement today everything is working as intended so far.
Edit. Only thing I can find is sometimes radio timeout. I'm on jelly bean. And it'll say full service and 4G or whatever and then ill try to do something with Internet and ill lose service completely timeout and it'll reconnect.
Is this normal? Gonna test it for another day before I return.
Sent from my Galaxy Nexus using Tapatalk 2

Got a gnex coming overnight from vzw to replace my gf's gnex with a faulty charger port
Sent from my Nexus 7 using xda premium

when one reports to Verizon about a fault in the phone and they send you a refurb/recertified phone, do I send them my current phone first or I can just sit on it and ask for a replacement and just walk to a verizon store and return there?

Philosophre said:
when one reports to Verizon about a fault in the phone and they send you a refurb/recertified phone, do I send them my current phone first or I can just sit on it and ask for a replacement and just walk to a verizon store and return there?
Click to expand...
Click to collapse
You have 5 days or so to ship the faulty phone back upon receiving your new phone. They pay for the shipping both ways. If it is faulty just tell them you have already wiped data etc....battery pull blah blah blah so they don't make u do it and you aren't tied up on the phone. So glad I pay the $6.99 for TEC from asurion on both my lines. This process the few times I have had to do it is relatively painless.
Sent from my Nexus 7 using xda premium

Just delt with them again on the phone. The woman said I can mail it back tomorrow morning and they will mail the next one out before they receive the old return as in they are going to mail the next one tomorrow as well. Is this true or is she bs.?
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2

imablackhat said:
Just delt with them again on the phone. The woman said I can mail it back tomorrow morning and they will mail the next one out before they receive the old return as in they are going to mail the next one tomorrow as well. Is this true or is she bs.?
Sent from my Galaxy Nexus using Tapatalk 2
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I've had three phones out at once before so I guess so
Sent from my Galaxy Nexus using Tapatalk 2

Next one comes in tomorrow! Woman on the phone said she flagged my number to make sure they do a good inspection since it's my fourth one. Haha okay lady.
Sent from my Galaxy Nexus using Tapatalk 2

90% of warranty exchanges are garbage.

Related

Currently owner of an htc amaze

I'm currently an owner of an htc amaze 4g. Ive seen people exchange from the htc amaze to the Samsung galaxy s2. I just want to know how I could do that? I'm really getting tired of the problem that this phone has. I really want a Samsung galaxy s2. What's the easiest way to do that? Should I just buy a new one? :/.
Thank you for reading this.
Sent from my HTC_Amaze_4G using xda premium
I traded my amaze on Craigslist for one.
Sent from my SGH-T989 using xda premium
OP if you bought it w/in 14 days you can exchange it. I did.
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
elbarto7 said:
OP if you bought it w/in 14 days you can exchange it. I did.
Click to expand...
Click to collapse
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
jsalazarcervantes said:
Ive had mine for 2 months.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
What problems are you experiencing specifically? Screen dust?
jordanishere said:
What problems are you experiencing specifically? Screen dust?
Click to expand...
Click to collapse
lol everyone says that. well the i cant put a case on because it makes the wifi signal weaker, the flash messes up the pictures at night, the faceplate creaks when you put pressure on it(its very loud) and haptic keys on the bottom of the screen bleed through the screen of the phone so you can see it lighter on the bottom of the phone. that's a problem with all of the htc amaze. im just tired of all of those problems. i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
jsalazarcervantes said:
Can you still use the 1 year warranty and tmobile warranty after you buy one on craigslist?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Exodian said:
Officially? No. However I bought a sensation on Craigslist and it stopped charging after a month. I think I broke the charging port. I went to t mobile chat and told them. At one point I was asked where I got the phone. I lied and told them from t mobile and they replaced it with the amaze. My old sgs4g I Gabe to my wife who is on her own plan and she started having software issues so she called t mobile up and had that replaced.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Well if it breaks such as physicoal damage no because that goes through insurance. If its anything related to.manufacturers defect such as rebooting or freezing then yes they'll help you out.
jsalazarcervantes said:
Ohh alright. Let's say I exchange the phone with a sgs2 on craigslist. If the phone breaks and take it to tmobile do I just tell them that I bought it there and I should be off the hook?
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Message relayed from the dark side.
jsalazarcervantes said:
i love htc sense though :/. is there any way to put htc sense on the samsung galaxy s2?
Click to expand...
Click to collapse
hahaha that made my day. Im pretty sure no dev will want to attempt this. TW is so much better than Sense.
What do you like about sense? Some things you can get back such as home screen movements animation and weather widget
Sent from my SGH-T989 using XDA App
chib1panda said:
If.you.go.through three.or.mote warranty exchanges in 90days or less, you are offered an alternate exchange. A new phone but there is no.guarantee it'll be the sgs2.
Message relayed from the dark side.
Click to expand...
Click to collapse
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
gallaxxeess said:
That is not ture anymore. I went through 4 HTC Sensations and the current one is having issues, and they will not replace it with a different model. I've tried multiple agents and pleaded at several stores.
Click to expand...
Click to collapse
Message relayed from the dark side.
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
quest4fire said:
Stay away from Craigslist, lots of insurance scams, water damage, etc. Just take the Amaze back to T-Mobile and ask what they can do for you.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
chib1panda said:
Well was it within 90 days or less. Its in their policy. They are probably untrained or overlooking it. I have done this on two occassions. You can always have them transfer you to retention. Or if you complain hard enough you can initiate them to look at their policy. My wife has the mytouch 4g and had some freezing issues last month. She went through two exchagnes in a matter of weeks. The Rep told her at both the store while I was there and one on chat that if she specifically had three or more exchanges for the same device within 90 days an alternate phone would be offered. It is similar to or better. The reps can't choose as it chides the most comparable phone to your current one as well as same price or more. Sometimes they offered another option. It would be worth mentioning the policy next time or speaking to a manager and or retention.
Message relayed from the dark side.
Click to expand...
Click to collapse
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
That's lame. So they'd rather have an unhappy customer that's gone through many refurbished versus, than just shipping out a newer. Phone? I can see how warranty stuff can be abused.
ebatr8 said:
For clarification tmobile use to do that they dont always anymore speaking with retention will do nothing in terms of that we cant force it to happen neither can a manager either your given the option or not. I believe they made changes to prevent people fraudelantly doing this just because they know the policy. Best thing you can do is sell your phone and just buy a galaxy s 2 used, just find a reputable seller.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Message relayed from the dark side.
twolfekc said:
What do you mean by insurance scams?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
People sell their phones on Craigslist and then report it lost/stolen and file an insurance claim with T-Mobile/Assurion. They get shipped a replacement phone and your phone gets blacklisted which means it wont work on T-mobile.

VZW replacements are crap...should I switch to the Galaxy S3? UPDATE: VICTORY! BOOYA!

Long story short I have had three replacements and they have all been crap. They offered to send me a different phone, but I turned them down and said I would just send my phone to Samsung for repair, but I don't really want to do that anymore. So o have been thinking about calling them and getting it replaced with the Galaxy S3.
The only thing I am afraid of though is that they are going to tell me I can't get the S3 because it is more expensive than the nexus... I know I can fight the fact the specs on the RAZR are inferior to the Nexus, but how do I fight the specs on the Reazound if they try to offer that to me?
Sent from my Galaxy Nexus using xda app-developers app
UPDATE: After talking to multiple customer service reps, they told me the only thing that they could do for me was update me to the DROID RAZR...I told them that that is not a "comparable device" and all of the multiple service reps still wouldnt budge. They even went as far as to tell me that their system WILL NOT allow them to upgrade me to the Galaxy S3. Anyway, so I was fed up with the customer service B.S. and so I emailed their executive office. After about two days, I received an email from them asking for the account info and some contact info. They told me that under normal circumstances they wouldnt do this, but she told me the issue I was complaining about with my Galaxy Nexus was a know issue, but at the moment, they dont have a fix for it. She also told me that the customer service people were lying. That the system will let them do it, but it is just a little more difficult. The only thing that I am kind of knit picky about is that theyre sending me the blue one, because they dont have any white ones left, but its whatevs...at least I am getting a free phone and I won.
A couple people here and at Rootz have stated that after speaking with supervisors and pushing the specs that they have been offered CLNR S3's but I have had no such luck...The Razor Maxx was the end of the line
That's ridiculous... the RAZR Maxx has an older chipset and a smaller lower resolution screen
Sent from my Galaxy Nexus using xda app-developers app
Gf will be going on her third gnex vzw replacement due to dropping signal losing data while mine is strong 4g. The third should be here tomorrow. If it doesn't work I'm pushing for an S3 and she wants my nexus and I'll take the s3 now that the bl's are unlocked.
They noted my account to state this is the last gnex they will send and after that they will try to negotiate a different phone. Helped that the current problem phone dropped data while I was on the phone with tech and they saw it happen. Also helps they screwed up on their end and sent a regular RAZR as a replacement the first time.
Think I may have a shot at getting one.
Sent from my Nexus 7 using xda premium
Tell them you need at least your current screen resolution/size and you use NFC daily. Only 1 phone on Verizon fits that criteria.
Sent from my Galaxy Nexus using Tapatalk 2
lrs421 said:
Tell them you need at least your current screen resolution/size and you use NFC daily. Only 1 phone on Verizon fits that criteria.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
True story. Good advice. Thanks.
Sent from my Nexus 7 using xda premium
lrs421 said:
Tell them you need at least your current screen resolution/size and you use NFC daily. Only 1 phone on Verizon fits that criteria.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Thanks I forgot about NFC
Sent from my Galaxy Nexus using xda app-developers app
I tried and tried...even argued specs and the fact that the other phones dont have NFC...they wouldnt budge.

Discontinued Verizon Nexus what now?

So Verizon discontinued the Nexus today, and I was wondering what I would get if my phone was replaced by insurance through Verizon?
They might still have refurbished ones but ones those are dome they will offer u a different phone. No idea what.
Sent from my Galaxy Nexus using xda premium
Well, I need $60 till I can buy a Nexus 4. Should have one in a couple weeks.
Sent from my Galaxy Nexus using xda app-developers app
Smokeey said:
Well, I need $60 till I can buy a Nexus 4. Should have one in a couple weeks.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
If they ever come back in stock for longer than an hour.
Since Verizon kick the gnex out, I wonder if Verizon is going to sweep your 4.2.1 update under the rug and act like they forgot about it.
Sent from my Galaxy Nexus using xda app-developers app
Esteway.619 said:
They might still have refurbished ones but ones those are dome they will offer u a different phone. No idea what.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Heh, NOW you can REALLY forget about that android 4.2.x update for your GNEX....
That's what I was thinking too. Or we may not see for ungodly amount of time.
Doctor Dedroid said:
Heh, NOW you can REALLY forget about that android 4.2.x update for your GNEX....
Click to expand...
Click to collapse
I really don't care if Verizon release it or not. Ive had 4.2.1 since it came out. I don't care if its not official or not. Lol.
Sent from my Galaxy Nexus using xda premium
Esteway.619 said:
I really don't care if Verizon release it or not. Ive had 4.2.1 since it came out. I don't care if its not official or not. Lol.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
exactly, it's not like verizons going to bring anything groundbreaking out with the official 4.2.1 release, so really, who cares? i feel bad for the people who aren't into messing with their gnexs being stuck on 4.1.1 because verizons being a bunch of douches. as far as i'm concerned, i'm keeping this phone till it dies, and i might even buy another gnex after this one, as long as development is still rolling with it.
About two weeks ago I got mine replaced by verizon due to my phone having charging issues. I went into the store, didn't call before hand.
I had flashed back to stock before i went in. Told the girl there that it wasnt charging right and i have multiple batteries and they all do the same. she went to look up on some database if others were reporting similar issues (there were none). after giving her my phone number and 5 minutes later she said a replacement is on the way and to mail my old one back in the same box (shipping was paid for)
I was very pleased by how quick and painless it all was. She never touched or looked at my phone at all and asked hardly any questions. my phone also had a chip in the screen (about 2 cm at the bottom right, no cracks though)
the replacement phone had a sticker saying "like new" replacement but it was absolutely pristine. absolutely 100% perfect cosmetically and works great as ever (screen colors seemed better than my original one imo).
As with my luck with CNL devices, I've had nothing but problems with them from Verizon,GNex included. Hope you got a good one.

[Q] Warranty

If T-Mobile stopped caring the Galaxy S3 Pebble Blue 16 GB and replaced it with the Titanium Grey version; and a manager said the warranty replacement is on backorder; and the Pebble Blue hasn't been in stock for at least 2 months, does that mean I will still get a Pebble Blue one since it was my original phone?
nviz22 said:
If T-Mobile stopped caring the Galaxy S3 Pebble Blue 16 GB and replaced it with the Titanium Grey version; and a manager said the warranty replacement is on backorder; and the Pebble Blue hasn't been in stock for at least 2 months, does that mean I will still get a Pebble Blue one since it was my original phone?
Click to expand...
Click to collapse
If they don't have it in stock they will send you the titanium gray. Login to your my T-Mobile account and look under orders to see what they ordered for you.
Sent from my SGH-T999 using Tapatalk 2
My bet is you will still end up with blue. Maybe out of stock for new but I'm sure there are plenty of rebuilt ones for warranty replacement. Usually when you return a phone it goes to a rebuild factory and get a few things replaced like charger port and power button and things like that. and than they use those for replacement. Of cause I'm not talking about "recent purchase" but warranty replacement. Keep us posted.
Sent from my SGH-T999 using xda premium
myowin said:
My bet is you will still end up with blue. Maybe out of stock for new but I'm sure there are plenty of rebuilt ones for warranty replacement. Usually when you return a phone it goes to a rebuild factory and get a few things replaced like charger port and power button and things like that. and than they use those for replacement. Of cause I'm not talking about "recent purchase" but warranty replacement. Keep us posted.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
He was told that they are out of stock on refurbished blue s3's. They don't give new phones for warranty replacements so they wouldn't have told him their inventory on them. This happened to me with my s2. They were out of refurbished black ones so they sent me a brand new white one. It depends on how long it is going to take for them to get you the original color/how far backordered they are.
Sent from my SGH-T999 using Tapatalk 2
I just hot off the phone with t Mobile. Not real happy. They are out of stock on s3. They are back ordered with no eta. I asked is there a different color or something else they can do? She was no help. Ill be leaving town Monday and looks like ill have to dig up an old RAZR i have somewhere. Very disappointed in Tmobile. Pay warranty and insurance month after Month after Month. Need a replacement one time and this is the service they deliver. Shame on you rmobile. Pi$$ poor.
Sent from my Nexus 7 using xda premium
I actually just talked to them today to replace my white one. After issues I had with a waaranty replacement they offered me a brand new one but since they are completely out of the white one they offered me the titanium. I don't care about the color its the same phone. I didn't care for the blue ...so . but they lady told me as far as she knew the white was out of stock and they only had the gray or blue but blue was backordered. I must have gotten the. Last titanium . . Maybe they are getting rid of the. For the lte version.
Sent from my Nexus 4 using xda app-developers app
I begged would they send whatever color they had. Ill be gone Monday for 2weeks and need a phone with net. Now I'm stuck with my old centennial wireless moto flip phone from about 8yrs ago.
Sent from my Nexus 7 using xda premium
monkeypaws said:
Maybe they are getting rid of the. For the lte version.
Click to expand...
Click to collapse
Dang, but the silver lining might be that you get a T999L model as warranty replacement due to their inability to provide a T999 model. Just have to wait until April to receive your replacement phone.
SeaFractor said:
Dang, but the silver lining might be that you get a T999L model as warranty replacement due to their inability to provide a T999 model. Just have to wait until April to receive your replacement phone.
Click to expand...
Click to collapse
Well for me actually they overnighted it. So I'm getting my replacement new phone Friday 22. It'll be a new phone not refurb. Huge conflict spending three days with customer care and loyalty dept.
Sent from my Nexus 4 using xda app-developers app
I called Tuesday got a blue one on Friday......
Sent from my SGH-T999 using Tapatalk 2
Called last Friday and got my issuance replacement Tuesday. They ran out of the s2 so I got and upgrade to the white s3 . Lucky me, though it's a refurbished Chinese one
Sent from my SGH-T999 using xda premium
Still waiting for mine to be shipped. Ridiculous service for 799 insurance
Sent from my SGH-T999 using xda premium
Got my titanium yesterday earlier than expected and it looks way awesome compared to the white. Also got credited back the full price of thebphone and what I spent shipping back my n4. 0pretty good day for me. Almost 5 calls to tmobile in less than 3 days. But glad that mess is over.
Sent from my SGH-T999 using xda app-developers app
I'm getting absolutely livid. Still no phone shipped. Ill be leaving town now with out a phone I'm paying for.
Sent from my Nexus 7 using xda premium
mike102871 said:
I'm getting absolutely livid. Still no phone shipped. Ill be leaving town now with out a phone I'm paying for.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
They sent my phone to me on the 21st. I got a bad IMEI and I still cannot get it unblocked. They told me 48 hrs on 3/21, 24 hrs on 3/23, and then 24 hrs on 3/25. Sounds like they cannot do jack for me. I have to wait till like 6pm ET tomorrow if not, call and get them to send me another phone and I sent this POS back to T-Mobile. My parents are pissed that T-Mobile is treating my like crap. $400 for an S3 that I paid out of pocket from work during the summer down the drain. Bad luck for the college student, smh.

[Q] Buying Used GS3, What to look out for?

So I'm thinking of buying a Used GS3 or Nexus 4. Since the GS3 has expandable memory that's what I'm leaning towards.
Anyway, what kind of things should I ask/look for when getting a used GS3 other than scratches and cracks?
The best and safest thing you can do is meet the seller at a Tmobile retail store. Have an employee check the status of the phone. They can even make a note that the phone has been sold and the original owner cannot report it stolen or lost.
Sent from my SGH-T999 using xda premium
707BeastMode707 said:
The best and safest thing you can do is meet the seller at a Tmobile retail store. Have an employee check the status of the phone. They can even make a note that the phone has been sold and the original owner cannot report it stolen or lost.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I've been looking at Swappa so that might not work, but I'll keep that in mind if I can find a local seller.
Swappa is fine along as seller is verified. He's talking about meeting the guy if you're buying it from craigslist
Sent from my SGH-T999 using xda premium
KingKostas said:
Swappa is fine along as seller is verified. He's talking about meeting the guy if you're buying it from craigslist
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I know.
Meet at tmobile store if you can. Safest way.
Sent from my SGH-T999 using xda premium
The biggest thing you need to look out for is the screen is in good condition, IMEI isn't blacklisted, and obviously that the phone isn't hard bricked.
Sent from my SGH-T999 using Tapatalk 2
TheLastSidekick said:
The biggest thing you need to look out for is the screen is in good condition, IMEI isn't blacklisted, and obviously that the phone isn't hard bricked.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Any common problems with the phone? (For example, the Nexus 7 screen lift.)
I've never encountered any issues with my S3 and I use it constantly. I'd just make sure the phone isn't stolen or blacklisted. Back in the day I bought a phone off of eBay, went to activate it, turns out it was stolen...
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Outrager said:
Any common problems with the phone? (For example, the Nexus 7 screen lift.)
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No, nothing I can think of and I've had mine since December now, almost 6 months. I also do have Nexus 7, but I don't think I even have a screen lift problem with it.
TheLastSidekick said:
No, nothing I can think of and I've had mine since December now, almost 6 months. I also do have Nexus 7, but I don't think I even have a screen lift problem with it.
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I bought and returned 3 Nexus 7s early on because of problems like the screen lift so it's why I ask.
I also saw that some Nexus 4s had some back glass lift problems and the HTC One has some separation/cracking issues.
I don't think I've read anything about the Samsung phones though other than the plasticky feel.

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