Hi guys, after having a faulty Note 3 for about a month I have requested a new phone from Tmobile.
They have promised me a "Like New" device, not refurbished.
But I do not really trust them, I have a feeling like even my phone is not new.
I know that there must be a way to check if my phone is new or refurbished. I have 4.3 android installed.
All the standard codes do not work ... ##786# etc .... can anyone help? Maybe point me to some app?
P.S.
Nova launcher did not help either.
Thank you.
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
rlee008 said:
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
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Click to collapse
My whole question is how to test the new device ....
Just regular check ... ? Or maybe there is some kind of an app.
And I do not think its fair that I should get a refurbished device if I received a bad one since day one.
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
BACARDILIMON said:
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
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Bastards sent me a refurb phone, basically i lost 400 bucks in value for nothing.
Also it has a minor scratch on the screen and the S-Pen doesnt get out without a fight. I have requested another one.
NEVER WILL I BUY PHONES ONLINE.
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
Sent from my SM-N900T using Tapatalk
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Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
BACARDILIMON said:
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
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Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
Click to expand...
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Bro hands down this phone are prissy little things. I can't wait for the next big thing.
BACARDILIMON said:
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
Click to expand...
Click to collapse
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Only if it Knox free and no boot lock
BACARDILIMON said:
Only if it Knox free and no boot lock
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Click to collapse
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lol I almost wanna smash this phone lol
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
I wonder if I got a refurb when I bought my note from mobile. I had an issue with the phone not wanting to boot after pulling the battery and replacing. I didn't notice this until months after. I recently left tmobile for straight talk so I couldn't take it back to them. So I decided to send into Samsung even though I tripped Knox. They fixed it (according to the service website) and its on its way back. I'll test out out to make sure, then sell it.
Sent from my LG-E988 using xda app-developers app
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Thank you, that is comforting if not the damn scratch on the screen.
thatotherguy.. said:
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
Click to expand...
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How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Keda_P said:
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Click to expand...
Click to collapse
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
thatotherguy.. said:
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Ill keep that in mind.... Want to have phone that is not refurbished.. I bought this one for $700 refurbished is half price.
WTF they steal 50% of the value for nothing?
Another point: Refurbished phones are 90 days warranty while normal ones 1 year...
Related
So out of nowhere this weekend my nexus's power button was wacky and only working 70% of the times i pressed it. I sent it out to samsung with an RMA number today, and am using my girl's old droid pro for the time being.
Do you get a new phone with an RMA? How long does it typically take? Is it possible theyll say its not broken you just have to start pressing it harder?
Thanks guys.
Sent from my DROID Pro using Tapatalk 2
You'll get a refurb.
martonikaj said:
You'll get a refurb.
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Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Sent from my DROID Pro using Tapatalk 2
al2x said:
Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Click to expand...
Click to collapse
They're supposed to be "like new", but they are definitely not new.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Click to expand...
Click to collapse
Shouldn't change.
I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.
MistaBishi said:
I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.
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Click to collapse
I never bother with extended warranties... but if a product fails during the manuf. Warranty period, im having them replace it
Sent from my DROID Pro using Tapatalk 2
If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA
Smokeey said:
If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA
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Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
Click to expand...
Click to collapse
+1
10char
martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
Click to expand...
Click to collapse
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA
Smokeey said:
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
The policy for all of these carriers is to hand you a refurb first.
Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2
rudolphe said:
Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.
RedBlueGreen said:
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.
Click to expand...
Click to collapse
I never thought about that! It would fall under the lemon law I assume
Sent from my DROID Pro using Tapatalk 2
does anyone have the stock image for sprint note 2 yet and can post it.
As of yesterday even the sprint store didnt ... I had to swap my soft bricked unit out
Sent from my SPH-L900 using xda premium
fatboypup said:
As of yesterday even the sprint store didnt ... I had to swap my soft bricked unit out
Sent from my SPH-L900 using xda premium
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Click to collapse
thanks man how did you swap it out did they ask you what happened to it or why you needed to swap it i figured it would void the warranty and they wouldnt let you swap it
Stock tar isn't yet available. Sucks.
You guys are way too paranoid when dealing with sprint stores. It's not their main goal to void your warranty. You act like you have a neon sign above your head flashing "I'M ROOTED!" lol
Sent from my SPH-L900 using Tapatalk 2
-viperboy- said:
Stock tar isn't yet available. Sucks.
You guys are way too paranoid when dealing with sprint stores. It's not their main goal to void your warranty. You act like you have a neon sign above your head flashing "I'M ROOTED!" lol
Sent from my SPH-L900 using Tapatalk 2
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lol whats up viperboy havent seen much of you since evo 3d man i know im being paranoid but you think i should go to the store and ask them about it or just wait on a stock image i just want to be out 600 for a new one lol thanks man
tfaulk88 said:
thanks man how did you swap it out did they ask you what happened to it or why you needed to swap it i figured it would void the warranty and they wouldnt let you swap it
Click to expand...
Click to collapse
The tech asked if I tried to root it and I grined and said "me? Never" lol
Sent from my SPH-L900 using xda premium
lol
Was no problem swapping but I had to drive 20 miles away for it cause most everyone was out of stock the one I got was going to be that stores demo
Sent from my SPH-L900 using xda premium
cool thanks man
picked up my new gn2 from sprint today had to go with the white one cause they were out of the silver which sucks but o well i was gonna put it in a case anyways. Got it rooted and twrp on it and running great. Did not mess with the toolkit this time and all is well lol.
tfaulk88 said:
picked up my new gn2 from sprint today had to go with the white one cause they were out of the silver which sucks but o well i was gonna put it in a case anyways. Got it rooted and twrp on it and running great. Did not mess with the toolkit this time and all is well lol.
Click to expand...
Click to collapse
yay
Sent from my SPH-L900 using xda premium
im living the dream now lol
tfaulk88 said:
im living the dream now lol
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Click to collapse
Howd your return experience go? Did you talk em into letting you keep the battery like I did? :victory:
I had to get the white too cause no gray. .I thought it was going to suck..Now I'm glad cause it looks so clean and every phone I've had was gray anyway.
Sent from my SPH-L900 using xda app-developers app
lol the stock image is up now
Sent from my SPH-L900 using xda premium
It was pretty easy to return just had two go to a different sprint store to get the phone. I went to the store at the main campus in overland park. I like the white one it looks ok and no I wish I would have thought about asking for the battery I was just excited to be getting one that worked i didn't think about it. Would be nice to have an extra one. But when the lady was activating my new phone she asked if I had the charger, headset and box and everything and I don't have it she said don't worry about it so I got 2 chargers and 2 headsets now lol. Also yea that sucks the stock image is out now
Lol just saw that lame o well got extra stuff out of it and I really like the chargers they have longer cords than most of my other chargers.
Yeah, it would be nice to have extra charger. Ive been looking online and nothing. Sometimes I go spend the night at my moms or we go out of town and its nice to bring an extra one with without having to grab my own.
Ok, so I got the best buy insurance when I bought my sgs3 from them for 100 bucks. Yesterday my phone dropped face down 10 inches out of my car. Big ol spider web crack on screen now. Going to best buy today to see what they can do for me. I unrooted my device and used triangle away.
Am I good on this?
and does anyone know what best buy is gonna do for me??
THANKS
Sent from my SPH-L710 using Tapatalk 2
brandondist said:
Ok, so I got the best buy insurance when I bought my sgs3 from them for 100 bucks. Yesterday my phone dropped face down 10 inches out of my car. Big ol spider web crack on screen now. Going to best buy today to see what they can do for me. I unrooted my device and used triangle away.
Am I good on this?
and does anyone know what best buy is gonna do for me??
THANKS
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Probably replace it on the spot if they're nice at that best buy. Also you should be fine since there is no indication of you rooting
Sent from my SPH-L710 using xda app-developers app
evo4gnoob said:
Probably replace it on the spot if they're nice at that best buy. Also you should be fine since there is no indication of you rooting
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
our policy is we will send it out for a refurbished phone which takes 3 business days or less. If it is a phone that is not in stock/backordered sometimes you will get a new one on the spot. Otherwise it goes out and if they cant get anything from samsung within 14 days you get a new one in store. You also have the option if you want to say you want it repaired, which never actually happens, it doest however take 30 days but youll get whats called a junkout and they give you store credit for the retail price of the phone off credit (this is good if you want to upgrade before getting an upgrade)
sent in phone last saturday and awaiting a call about my replacement. Gave me a lame Rumor Reflex as a loaner. God do i miss my SGSIII
So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.
Sorry to hear about it.
Look under Android Development. There is a thread that will help you get lgog back to stock.
Hint: it's the very first one.
Or just return it as is. If the touch screen doesn't function due too crack, i doubt they'll make a fuss about rooted or not.
Sent from my LG-LS970 using xda premium
Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium
mobius1484 said:
So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.
Click to expand...
Click to collapse
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.
I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.
_Epic said:
Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium
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Click to collapse
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Enzopreme said:
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.
Click to expand...
Click to collapse
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.
Lokifish Marz said:
I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.
Click to expand...
Click to collapse
Didn't see your post until I'd already replied to the others. I think I saw that around, but didn't think to give it a look. I just thought it might be best to cover my ass. Thanks though.
mobius1484 said:
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.
Click to expand...
Click to collapse
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.
Enzopreme said:
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.
Click to expand...
Click to collapse
They are offering a gn2?
Sent from my LG-LS970 using xda premium
_Epic said:
They are offering a gn2?
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
did they let you keep both for pain and suffering of their ****ty service? lol
(Q) Do they ask you to send in your phone? I have used the insurance before they never asked me to send in my old phones.
Sent from my LG-LS970 using XDA Premium HD app
What's up guys! I'm really thinking of jumping ship if I get my hands on an invite, how about you?
Sent from my SM-G900T using xda app-developers app
Same here! If it is possible to get an invite....
Sent from my Nexus 4 using xda app-developers app
Definitely will be looking in to it,...but have to wonder, how much of a PITA will it be to get a replacement for warranty purposes.
For $300 bucks, I will get one to compliment my note 3. Hope to get invite and work on ATT LTE network.
Ian B
You get to invite a friend to buy another for just a buck also if you get the invite. I will gladly smash my note 3 and get two of these for a buck each.
And if they let you choose the 64Gb version for $50, I would still take that deal.
Sent from my 900T using Tapatalk
I'll be going for that deal
I was gonna get a nexus 5 but think I wanna gave this a try O.O looks nice.
waiting for good feedbacks here
These phone seems to be incredible for specs and price.The only thing is the big size but maybe you'll get used to.
Waiting for a Nexus 6 for a comparison
T3onex said:
....The only thing is the big size but maybe you'll get used to.....
Click to expand...
Click to collapse
You.....do know this is the Note 3 forum right?
stevessvt said:
You.....do know this is the Note 3 forum right?
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Click to collapse
I.........know!My thought remain the same,was discussion on OPO,i think it will be an opponent of next google device instead of Note 3
Specs aside, you have me on the fact this is made to flash custom ROMs without the manufacturer or carrier bloat.
It's about time a company says, "here is a high end device. We are going to give you some awesome features, but if you want, do with as you will... And BTW, here is how you do it."
If the phone had the same specs as the gs4 and had this idea I would buy it. Just the idea behind it is what sold it for me. I will be getting one whether or not I get it for a $1
Sent from my 900T using Tapatalk
I just hope that having a T-Mobile.com email will help me be one of the first 100 to get.
Sent from my SM-N900T using XDA Premium 4 mobile app
ihidbehindmusic said:
I just hope that having a T-Mobile.com email will help me be one of the first 100 to get.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good luck. Invite me if you get it... Lol.
Sent from my 900T using Tapatalk
Non replaceable battery killed it for me.
I'd prefer a SD card slot, as I carry a lot of music, and don't like cloud.
Id buy one, just to try something new, not so sure about this invite option. I'd figure any company would want to have full availability as soon as possible.
knite75 said:
Non replaceable battery killed it for me.
Click to expand...
Click to collapse
agree!
joaquinla1 said:
What's up guys! I'm really thinking of jumping ship if I get my hands on an invite, how about you?
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
Good luck. Invite me if you get it... Lol.
jacqueline robert said:
Good luck. Invite me if you get it... Lol.
Click to expand...
Click to collapse
Yet again, copying someone else's post and pasting it as your own. Please go away.
Sent from my leanKernel 2.4 powered stock 4.4.2 SM-N900T
I will be picking up one of the 64GB ones when I get an invite.
I did enter the Smash your phone and win one for $1.00 thing but I did that with an old S3 (I'm not smashing a $700.00 Note III for a $300.00 phone)