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My touchscreen is horribly acting up...I have bestbuy's $10 monthly insurance. Anyways, when I type, it registers multiple touches and makes my swype type words that I don't want. If this a hardware or software issue? The touchscreen is also not as accurate either.
I was on ec05 and running ext4, midnight rom v5.2, bonsai 4.0.4 kernel (I think). I also flashed blue mattel theme, incase that matters. Its also not just swype, when I hold my finger down on threads, the screen shakes as if I am constantly moving my finger, but im not.
I flashed reRFS stock and it semmed to help, but only to an extent.
Sent from my SPH-D700 using XDA Premium App
Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.
063_XOBX said:
Did you try ODIN? If ODIN doesn't fix it then it confirms that it is indeed a hardware issue.
Click to expand...
Click to collapse
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I read somewhere they don't care if your rooted but id try odin and take it in and they should have it in like 2 days.
Sent from my SPH-D700 using XDA App
Overstew said:
Im at a friends house a atm, but ill try odin asap. Bestbuy's insurance covers me, right?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup, and new Rapid Exchange gets you a new phone in 2 days.
Odin fixed it. Not sure what went wrong...oh well.
Thanks guys.
Sent from my SPH-D700 using XDA Premium App
My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G
megabiteg said:
My wifes epic got messed up and she too has the bestbuy $10 insurance.... trust me, they don't care what ROM you have but your in for a treat:
* Rapid exchange only quilifies for the iphone and blackberry.
* They will have to ship your phone out** and wait till they can "repair" it.
** the first time we shipped it, it took 1 month to come back. When we tested the phone in store, nothing we told them to fix was fixed and their response to that is "we have to ship it out again..." its been 15 days now (almost 2 months in total) and even as they said that they would "expedite" no news....
Besbuy insurance = never ever again!
Sent from an Epic with 4G
Click to expand...
Click to collapse
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.
kennyglass123 said:
Please check your facts. Sprint started Rapid Exchange for all their smartphones on April 19th with Best Buy. Several people on these forums have already used it.
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Click to collapse
He had me scared for a moment. LOL I couldn't go a month without my phone!
But I'm lucky that my phone is working again.
When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk
So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App
castro08 said:
So what if your screen cracked what do they do?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Best Buy insurance will replace it with a new phone no charge. Sprint TEP will replace it with a refurb for $100. If you have no insurance they may be able to replace the screen for $35. Cracked screens are considered user damaged not a warranty type item.
MysteryEmotionz said:
When I exchanged my phone worth sprint. I got to keep my old phone while my new refurbished one was shipped to the sprint store. 4 day wait
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Maybe Best Buy will get there one day...they just started the Rapid Exchange program. But they do at least get you a new phone not refurb and so far average time is a day or two. BUT they do not cover lost or stolen phones like TEP. I think I am going back to TEP on my next phone since I doubt they will let me switch back.
My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App
5FOOTER said:
My bb just gives you a new phone when you bring it in as long as its in stock. Been that way for over 2 years now. Plus it allows you to upgrade if you wanna pay the dif of the 2 phones. My epic was only 10.24 the cost of the new protection plan.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Nice. Need to go to your BB...where you live?
Do you BONSAI?
Northern VA
Sent from my SPH-D700 using XDA App
Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.
This is the first i'm hearing of Amazon wireless. Loll
Sent from my SPH-D710 using xda premium
It was so crazy because the girl I talked to today, was the same girl who helped me in November when I missed the penny sale by a few days and she gave me the phones for free.
She totally remembered talking to me and that my granny's name was also Elizabeth and they she said she was just gonna replace my phone. I am so glad I didn't go through the insurance hassle with sprint. How weird is it that out of all the employees I get her twice and she remember so much about me. Crazy.
I was so upset I cracked my screen I had to take a valum. LOL
Can you buy phones off contract there?
raveniselizabeth said:
Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.
Click to expand...
Click to collapse
that is pretty awesome,
I got the phone from amazon wireless about 13 days ago, thinking if I should get a replacement as the power button is mushy, making it difficult to press easily but hesitant to do so because its such a small issue.
I can attest to their c.s ...i had to have a new phone overnighted cause i lost everything on my phone including serial numbers and everything else lol...ty amazon life saver
Sent from my fingertips to youre eyeballs....
Looks like where i'm getting my next phone from..
I love Amazon. I am proud to say I'm a part of Amazon Prime.
vcouture said:
Looks like where i'm getting my next phone from..
Click to expand...
Click to collapse
If I don't get my Nexus line replaced at a Sprint store, I will try Amazon Wireless. People around here aren't easy to please. If everyone has positive things to say, they must be good
Sent from my SPH-D710 using xda premium
I live Amazon and Amazon loves me.
If a item doesnt come on schedule, you talk to a amazon chat person, and you say your mad, then they will give you a 5 dollar or 10 dollar credit lolol. I seriously love amazon + prime. Love getting shipments in a day with 2 day shipping option LOL
Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!
Omg so they accidentally sent me 2 phones and my husband swears I messed his up by rooting even tho I completely put it back to unrooted stock so I called and said "hey.. Yall sent me 2 can I just replace my husbands cuz his buttons aren't working right" and they said "of course why not"!!! What company does that. So flippin sweet.
Sent from my SPH-D710 using XDA App
dw3bb10 said:
Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!
Click to expand...
Click to collapse
Welcome to our world. Get ready to be up flashing all night lol.
Sent from my SPH-D710 using XDA App
If you cancel your contract early they tack another $250 on top the carriers etf and automatically bill it to the payment method you used to purchase your device. My Captivate cost $99.99 then a $350 etf and $250 to Amazon when I left At&t. So I ended up paying $700 for a $500 phone because of a nasty breakup. Don't use discount online services if you intend to leave your carrier early.
Sent from my SPH-D710 using xda premium
WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App
raveniselizabeth said:
WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
If I remember right they only charge if you end your plan in the first 6 months. All I know is that they nailed me lol.
Sent from my SPH-D710 using xda premium
newalker91 said:
They technically do not have the ability to charge you anything in relation to your Sprint account. They can bill you for the remainder of the phone cost if you haven't paid enough months to cover it, but not for terminating your contract. Only your carrier can reserve that right as you are in no contractual obligation to Amazon.
Click to expand...
Click to collapse
That's exactly how it works. I received the standard etf from At&t along with my last bill, then a separate notice from Amazon for their $250. They tell you upfront about the charge...still sucks though lol.
Sent from my SPH-D710 using xda premium
Think I might have to buy my e4gt from Amazon is it better online or over the phone
Sent from my SCH-I800 using Tapatalk
raveniselizabeth said:
Welcome to our world. Get ready to be up flashing all night lol.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I Know. Im a flashaholic, coming from an Evo 4G! Any recommendations? haha
Hot Dog....finally got my Note II. I've been waiting for Sprint to get a Note variant since they orginal Note first launched in Europe.
Came close to switching carriers a few times becuase Sprint never seemed to want to catch-up.
I'm glad I waited though.
The Note II is awesome.
:victory:
Congrats and welcome ! I'm hoping we have a very active community. Fingers are crossed!
got mine too ..... the sprint store only had 4 :victory:
Yes yes I have very high hopes for this community. This is the only phone I have bought on launch day along with all of the anxiety and anticipation to go along with it.
Sent from my SPH-L900 using xda premium
Just got mine also! Oh man is this thing awesome. I've waited for something like this and had an Epic 4g slider the whole time.
I've been a bad boy, I know I shouldn't but the temptation is killing me. My Evo LTE will get push to the kid (hope I don't regret the switch). Now on to root and all.
I got one too.
Sent from my SPH-L900 using xda app-developers app
emagdnim082 said:
Just got mine also! Oh man is this thing awesome. I've waited for something like this and had an Epic 4g slider the whole time.
Click to expand...
Click to collapse
Well, how's the difference? LOL....I too have the Epic 4g and have to wait until tomorrow to go to the Sprint store.
I am REALLY getting tired of the daily lockups/reboots.
Picked up mine a couple of hours ago. Loving it so far!
Everyone I work with is getting a kick out of it every time I get a call! "Look, Ricks talking to his laptop again."
HeroHTC said:
Well, how's the difference? LOL....I too have the Epic 4g and have to wait until tomorrow to go to the Sprint store.
I am REALLY getting tired of the daily lockups/reboots.
Click to expand...
Click to collapse
This is my first full touch screen so it's really different as I could text without looking before. All I need is a hotspot workaround and this phone will be awesome! It makes the epic feel like an old Palm.
I have to wait until 12/1 for mine :crying:
He123321 said:
I have to wait until 12/1 for mine :crying:
Click to expand...
Click to collapse
That sucks big time. Well at least you might get a better deal by that time.
Sent from my SPH-L900 using xda app-developers app
He123321 said:
I have to wait until 12/1 for mine :crying:
Click to expand...
Click to collapse
Best buy price matches amazon and radio shack.
Glad you got yours! Just picked mine up a little bit ago and I love it.
Sent from my SPH-L900 using xda app-developers app
just got home with mine too. no white one unfortunately =/
i expected more activity in this section of the forum on release day i guess people will be getting theirs monday in the mail and/or over the weekend
twoeleven99 said:
just got home with mine too. no white one unfortunately =/
i expected more activity in this section of the forum on release day i guess people will be getting theirs monday in the mail and/or over the weekend
Click to expand...
Click to collapse
Yea me too but they just opened this forum. Ive been lurking in the international one. So maybe this will pick up. Plus from what I can tell, the launch seemed very limited. Anyway, I have never seen a nicer phone outta the box. Put root on this sucker and ill be a happy camper!
Sent from my SPH-L900 using Tapatalk 2
Wife and I got the only 2 white ones the store had... felt stupid being the only 2 there at 8 but it paid off when the next guy to come said they only would have 4 phones, 2 white and 2 gray. 4 people walked in and got sent away to look at other stores.
yeah all the stores i called said people bought them out when they opened the doors..then the store that had on left said that people were buying 3 and 4 of them at a time...didnt think this phone would be that popular..ive had the og evo, galaxy , galaxy s2 and about 4 or 5 other android devices as ive bounced around from carrier to carrier, and NEVER had a problem finding a store that had the phone i wanted until today.
First store I went to their lock broke on the cabinet holding the phones. They couldn't get into it to sell them. Drove another 10 minutes and got a grey one at another sprint store. Really liking it so far
Sent from my SPH-L900 using Tapatalk 2
loveshinesthru said:
Best buy price matches amazon and radio shack.
Click to expand...
Click to collapse
You know I will be shopping around for a deal
Well, as a few of you may or may not know, I bricked my LGOG (running dirty unicorns 4.3) and couldnt get into LGNPST or recovery. Anyways, I took it to best buy and at first, they werent going to replace it because they said if its after the first two weeks of purchase, it has to be shipped out and exchanged. We (my mom and I) called the Geek squad corporate line to get some more info because one person told us it would have to be replaced with a refurbished phone. That makes no sense, why have insurance if youre just going to give me something used, right? Well, after we read them the paperwork that was given to us with the purchase of our insurance, they confirmed that it would be a brand new LGOG.
Turns out, the LGOG is on back order so they said if it's not here in a MAX of 10 days, I can come into the bestbuy and pick out a phone of my choice that day and keep it. I'm probably gonna go with the G2 or that gorgeous blue HTC One (Although, id be happy with another LGOG, anything is better than this Nexus S 4G i have to use)
At any rate, I just wanted to tell you all what happened, in case you have geeksquad insurance and didnt know what they would do if you bricked your phone and couldnt fix it yourself. I only posted because i know when i went looking for answers i couldnt find any clear ones.
Seems like the geek squad insurance is really worth getting. When I do get to upgrade I will definitely be checking out bestbuy.
Are you able to get the Geeksquad insurance at any time, and do you have to go through Best Buy?
mpbean said:
Are you able to get the Geeksquad insurance at any time, and do you have to go through Best Buy?
Click to expand...
Click to collapse
You have to get the insurance within 10 days of buying the phone from best buy.
Sent from my LG-LS970 using xda app-developers app
Androidawg said:
You have to get the insurance within 10 days of buying the phone from best buy.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Ah, bummer. Makes sense, though.
I haven't bought anything from Best Buy in... probably 10+ years.
I dropped my phone, cracked screen, non-responsive to touch. I am getting a refurb in the next day or 2. No mention of a backorder to me. Best part is that it wont cost me a penny.
Of like kind. Is what it says and i've become rather familiar with the reasons for that. New or refurbished. If it is backordered for 14 of it being checked in then it is a new phone of like kind. And im rather familiar with the rules.
Sent from my LG-LS970 using Tapatalk
I have geek squad insurance for my OG
Sent from my LG-LS970 using xda app-developers app
We just got my wife an S4 a few weeks ago and found out they no longer do free replacement, there is a deductible now.
The program looses 100m a year. They are trying to stem the bleeding. That is why there are charges now.
Sent from my LG-LS970 using Tapatalk
@_dannyboy what phone you get after all?
Sent from my LG-LS970 using xda app-developers app
PartimusPrime said:
@_dannyboy what phone you get after all?
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Ultimately, I decided to go back to the LGOG.
_dannyboy said:
Ultimately, I decided to go back to the LGOG.
Click to expand...
Click to collapse
Welcome back. :thumbup:
iamterence said:
Welcome back. :thumbup:
Click to expand...
Click to collapse
Feels good to be back. Now to start saving up my $350 for that nexus 5 :fingers-crossed:
Sweet!!! Yeah I want that nexus 5 too
Sent from my LG-LS970 using xda app-developers app
Regarding Geek Squad Protection
Before some point mid Oct. they used to cover screens for minimal cost @40 now it is $150. Other than that still worthwhile.
dcl3 said:
Before some point mid Oct. they used to cover screens for minimal cost @40 now it is $150. Other than that still worthwhile.
Click to expand...
Click to collapse
Yeah I got the old insurance. I just sent out the LGOG I JUST got back due to a Security error lol. I was trying to restore an old EFS but ended up relocking my boot loader. So now I'm stuck on a Nexus S until November 13th. If my LGOG isn't back then I'll be getting a Nexus 5 or G2.
Sent from my Nexus S 4G using xda app-developers app
Hi guys, after having a faulty Note 3 for about a month I have requested a new phone from Tmobile.
They have promised me a "Like New" device, not refurbished.
But I do not really trust them, I have a feeling like even my phone is not new.
I know that there must be a way to check if my phone is new or refurbished. I have 4.3 android installed.
All the standard codes do not work ... ##786# etc .... can anyone help? Maybe point me to some app?
P.S.
Nova launcher did not help either.
Thank you.
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
rlee008 said:
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
Click to expand...
Click to collapse
My whole question is how to test the new device ....
Just regular check ... ? Or maybe there is some kind of an app.
And I do not think its fair that I should get a refurbished device if I received a bad one since day one.
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
BACARDILIMON said:
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
Click to expand...
Click to collapse
Bastards sent me a refurb phone, basically i lost 400 bucks in value for nothing.
Also it has a minor scratch on the screen and the S-Pen doesnt get out without a fight. I have requested another one.
NEVER WILL I BUY PHONES ONLINE.
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
BACARDILIMON said:
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
Click to expand...
Click to collapse
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
BACARDILIMON said:
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
Click to expand...
Click to collapse
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Only if it Knox free and no boot lock
BACARDILIMON said:
Only if it Knox free and no boot lock
Click to expand...
Click to collapse
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
deeznutz1977 said:
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lol I almost wanna smash this phone lol
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
I wonder if I got a refurb when I bought my note from mobile. I had an issue with the phone not wanting to boot after pulling the battery and replacing. I didn't notice this until months after. I recently left tmobile for straight talk so I couldn't take it back to them. So I decided to send into Samsung even though I tripped Knox. They fixed it (according to the service website) and its on its way back. I'll test out out to make sure, then sell it.
Sent from my LG-E988 using xda app-developers app
deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Thank you, that is comforting if not the damn scratch on the screen.
thatotherguy.. said:
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Keda_P said:
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Click to expand...
Click to collapse
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
thatotherguy.. said:
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Ill keep that in mind.... Want to have phone that is not refurbished.. I bought this one for $700 refurbished is half price.
WTF they steal 50% of the value for nothing?
Another point: Refurbished phones are 90 days warranty while normal ones 1 year...