Amazon Wireless Saved My Life - Samsung Epic 4G Touch

Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.

This is the first i'm hearing of Amazon wireless. Loll
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It was so crazy because the girl I talked to today, was the same girl who helped me in November when I missed the penny sale by a few days and she gave me the phones for free.
She totally remembered talking to me and that my granny's name was also Elizabeth and they she said she was just gonna replace my phone. I am so glad I didn't go through the insurance hassle with sprint. How weird is it that out of all the employees I get her twice and she remember so much about me. Crazy.
I was so upset I cracked my screen I had to take a valum. LOL

Can you buy phones off contract there?

raveniselizabeth said:
Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.
Click to expand...
Click to collapse
that is pretty awesome,
I got the phone from amazon wireless about 13 days ago, thinking if I should get a replacement as the power button is mushy, making it difficult to press easily but hesitant to do so because its such a small issue.

I can attest to their c.s ...i had to have a new phone overnighted cause i lost everything on my phone including serial numbers and everything else lol...ty amazon life saver
Sent from my fingertips to youre eyeballs....

Looks like where i'm getting my next phone from..

I love Amazon. I am proud to say I'm a part of Amazon Prime.

vcouture said:
Looks like where i'm getting my next phone from..
Click to expand...
Click to collapse
If I don't get my Nexus line replaced at a Sprint store, I will try Amazon Wireless. People around here aren't easy to please. If everyone has positive things to say, they must be good
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I live Amazon and Amazon loves me.

If a item doesnt come on schedule, you talk to a amazon chat person, and you say your mad, then they will give you a 5 dollar or 10 dollar credit lolol. I seriously love amazon + prime. Love getting shipments in a day with 2 day shipping option LOL

Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!

Omg so they accidentally sent me 2 phones and my husband swears I messed his up by rooting even tho I completely put it back to unrooted stock so I called and said "hey.. Yall sent me 2 can I just replace my husbands cuz his buttons aren't working right" and they said "of course why not"!!! What company does that. So flippin sweet.
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dw3bb10 said:
Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!
Click to expand...
Click to collapse
Welcome to our world. Get ready to be up flashing all night lol.
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If you cancel your contract early they tack another $250 on top the carriers etf and automatically bill it to the payment method you used to purchase your device. My Captivate cost $99.99 then a $350 etf and $250 to Amazon when I left At&t. So I ended up paying $700 for a $500 phone because of a nasty breakup. Don't use discount online services if you intend to leave your carrier early.
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WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
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raveniselizabeth said:
WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
If I remember right they only charge if you end your plan in the first 6 months. All I know is that they nailed me lol.
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newalker91 said:
They technically do not have the ability to charge you anything in relation to your Sprint account. They can bill you for the remainder of the phone cost if you haven't paid enough months to cover it, but not for terminating your contract. Only your carrier can reserve that right as you are in no contractual obligation to Amazon.
Click to expand...
Click to collapse
That's exactly how it works. I received the standard etf from At&t along with my last bill, then a separate notice from Amazon for their $250. They tell you upfront about the charge...still sucks though lol.
Sent from my SPH-D710 using xda premium

Think I might have to buy my e4gt from Amazon is it better online or over the phone
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raveniselizabeth said:
Welcome to our world. Get ready to be up flashing all night lol.
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Click to expand...
Click to collapse
I Know. Im a flashaholic, coming from an Evo 4G! Any recommendations? haha

Related

I'm on the SERO plan so have to wait

Because I'm under a family's plan who work for sprint they said in my case I can not get any new phone on release date and I have to wait for a month ( really? ) .......so I was like "WTF, why did you guys sell my this $50 gift to use for the Epic 4g Touch?"....they was like...well, the sprint rep who sold you that card should of known when she pull up your account.....I said, yes. She should have..........now i'm stuck with a gift card and no PHONE..........F**K!
I'm on a sprint eprp plan (pretty much the same thing as sero) and I just picked mine up today, not sure why they told you that...
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I just now spoke to the head of employee admin's boss's boss. She said every new release is like a beta test. If a week from now they hear no complain then it will be available for employee and it's people under ( me ). They doing this to protect us from buying a bad quality phone.
Sounds like you're not on a SERO plan but under a SWAC plan, employees and accounts under them usually have to wait a few days after a new release before they can order, in case stock levels become low after launch. Customers come first, employees second in high demand phones.
yang704 said:
I just now spoke to the head of employee admin's boss's boss. She said every new release is like a beta test. If a week from now they hear no complain then it will be available for employee and it's people under ( me ). They doing this to protect us from buying a bad quality phone.
Click to expand...
Click to collapse
That's not true at all. Its based on the number of phones available and the demand by acutal paying customers.
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I have sero and got the phone This morning.
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That sucks lol... I dont think i could wait... Just picked mine up 30 minutes ago... Its pretty great..
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hdnet1 said:
Sounds like you're not on a SERO plan but under a SWAC plan, employees and accounts under them usually have to wait a few days after a new release before they can order, in case stock levels become low after launch. Customers come first, employees second in high demand phones.
Click to expand...
Click to collapse
yep sounds like you are on swac to me too OP! thats the only people that have to wait. i was on swac, sero, and now sero premium. if the person who got you your phone is still employed you are on a swac... i was on swac until the chick that got me my phone quit... then we called sprint on 3 way and they transferred liabilty to me and placed me on a sero plan.
viper786 said:
I have sero and got the phone This morning.
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Click to expand...
Click to collapse
same here. i also got ythe evo 3d on day one... took that back obviously. i doubt I'll be taking this one back!
madsquabbles said:
same here. i also got ythe evo 3d on day one... took that back obviously. i doubt I'll be taking this one back!
Click to expand...
Click to collapse
Sprint rep tried getting me to change to another plan lol
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Epic 4g Touch for Free

Epic 4g Touch free with new contract
I know most of us already have a phone under contract, but I thought it was worth posting anyway. Free e4gt from bestbuy.
Sigh... This must mean the Galaxy S III is right around the corner... I love this phone, but hate the thought of being "stuck" for another eighteen months before I can upgrade to the next big thing!
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EmperorX said:
Sigh... This must mean the Galaxy S III is right around the corner... I love this phone, but hate the thought of being "stuck" for another eighteen months before I can upgrade to the next big thing!
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Click to expand...
Click to collapse
Your not stuck it will just cost about 400 to 450 to get it ...when time comes I will sell epic touch already sold 3d and use it to get it
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Looks like my Nexus is getting replaced by a new beast soon...
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Epix4G said:
Your not stuck it will just cost about 400 to 450 to get it ...when time comes I will sell epic touch already sold 3d and use it to get it
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Click to expand...
Click to collapse
You don't think it will be higher than that? Sigh I'm trying to buy a house with my woman right now so we are in "super saving" mode... Considering I got paid more for my HTC evo shift than I paid for this phone in amazon wireless, I feel pretty good about it.
I've never bought a phone off contract. The up front prices piss me off too much. I like the illusion of savings.
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EmperorX said:
You don't think it will be higher than that? Sigh I'm trying to buy a house with my woman right now so we are in "super saving" mode... Considering I got paid more for my HTC evo shift than I paid for this phone in amazon wireless, I feel pretty good about it.
I've never bought a phone off contract. The up front prices piss me off too much. I like the illusion of savings.
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Click to collapse
By then sprint will give u like 100 off new phone sell your epic touch and put it towards it should cost you out of pocket no more than 200
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EmperorX said:
You don't think it will be higher than that? Sigh I'm trying to buy a house with my woman right now so we are in "super saving" mode... Considering I got paid more for my HTC evo shift than I paid for this phone in amazon wireless, I feel pretty good about it.
I've never bought a phone off contract. The up front prices piss me off too much. I like the illusion of savings.
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Click to expand...
Click to collapse
I think he's talking the craigslist ebay route... I've bought many phones off contract but never from the carrier. The carrier inflates the price on purpose for off contract phones to make it look like you are getting a killer deal by signing a new contract and getting the discount.
It cost me a little more but I would rather be out of contact...I can go to any carrier especially since sprint is screwing everyone on discounts....I will sell epic touch for 250 - 300 .... That means I will pay 300 for sgs3 & not be in contact ....gives me more options to upgrade earlier.....I can choose any bad ass phone they come out with....
when you buy a phone overseas you pay full price, but you choose any carrier you want....and any phone you want as they are gsm .... Really nice when you want to switch phones you take out Sim card and put it in another phone and it's on ... no stupid prorated bills and such
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epdp14 said:
Epic 4g Touch free with new contract
I know most of us already have a phone under contract, but I thought it was worth posting anyway. Free e4gt from bestbuy.
Click to expand...
Click to collapse
crud.. i just signed a new contract last week.. coulda gotten it for free?!?!?!?!?! oh well ... story of my life..
TeleFragger said:
crud.. i just signed a new contract last week.. coulda gotten it for free?!?!?!?!?! oh well ... story of my life..
Click to expand...
Click to collapse
Don't you have 14 days to return?
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delete this message.

Walmart deal coming up.

I just got off the phone with T-Mobile and the rep told me Walmart is cooking up a big promotion for the S3. I called to upgrade one of my lines and asked him if they can match or beat the WireflyFriends price and he said unfortunately no but Walmart is getting ready for a big S3 promotion. Fingers crossed that it beats the WireFly sale price.
gibi310 said:
I just got off the phone with T-Mobile and the rep told me Walmart is cooking up a big promotion for the S3. I called to upgrade one of my lines and asked him if they can match or beat the WireflyFriends price and he said unfortunately no but Walmart is getting ready for a big S3 promotion. Fingers crossed that it beats the WireFly sale price.
Click to expand...
Click to collapse
I already got $50 back from CarToys because of Walmart's S3 price. I'm hoping they drop it farther so I can get more, but I'm not sure how much time I have left from CarToys to do that.
gibi310 said:
I just got off the phone with T-Mobile and the rep told me Walmart is cooking up a big promotion for the S3. I called to upgrade one of my lines and asked him if they can match or beat the WireflyFriends price and he said unfortunately no but Walmart is getting ready for a big S3 promotion. Fingers crossed that it beats the WireFly sale price.
Click to expand...
Click to collapse
dont know about wirefly but I bought mine from Costco for 179.99$
I don't know what the other sales are. But tmobile can beat em. Especially if your contract is about up.
Got mine for $79.99!
Ask for retentions, or at least customer loyalty. But retentions can do even better. Google tmobile retentions deals galaxy s3 for more info.
Sent from my SGH-T999 using xda app-developers app
Did you just tell the automated machine retention? I didn't know that I'll give it a try.
I did try that but still got customer loyalty. I loyaly offered me $279 for phone, $150 credit bringing it to $129. Also got. $20 5gb data plan and a $10 per month bill credit every month for 24 months. I told her I wasn't ready to pull the trigger yet and would call back. Asked her if she made notes on my acct for all she offered which she did.
Called back next day and this time made sure I got on with a retention specialist. They saw notes on my account so honored all the offers. I said I didn't think I could accept because it still meant I had to initially pay $279 which I couldn't afford to do. He did some looking at something and said he could bring it down to $229. I asked if I would still get the $150 credit which I did. I told him I still didn't have that much to spend initially and he said he could apply the cost to my next bill, so after credit I would only have to pay the $79 on my next bill!
Oh and I also got free overnight shipping!!!
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Wow, that's amazing. Been with them for almost ten years with multiple lines, hopefuy that helps me out. Thanx for the info, I will be glad paying 150. Guess I will give this tomorrow a try.
Good luck! Its definately worth trying.
I've been with them since the Voicestream days, over 10 or 11 years ago. That definately helps, especially if they think you are gona cancel.
The other thing is my contract had already expired which gives max leverage.
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Again with the "cooking". Nobody's cooking anything. Going to have to start monitoring threads and getting on folks for that one. Nope nothing better to do and yes it sounds that ridiculous.
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volcomguyaz said:
Again with the "cooking". Nobody's cooking anything. Going to have to start monitoring threads and getting on folks for that one. Nope nothing better to do and yes it sounds that ridiculous.
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Click to expand...
Click to collapse
????????
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volcomguyaz said:
Again with the "cooking". Nobody's cooking anything. Going to have to start monitoring threads and getting on folks for that one. Nope nothing better to do and yes it sounds that ridiculous.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Simple as not reading. If you have better things to do why are you here? Just giving people a heads up.
DocHoliday77 said:
????????
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Click to expand...
Click to collapse
He refers to the op stating walmart is "cooking" up a big sale
Sent from my SGH-T999
anyone know when this awesome deal is coming? because they are currently the most expensive from what I've checked online.
My life for Aiur
ky0nkyon said:
they are currently the most expensive from what I've checked online.
Click to expand...
Click to collapse
Walmart? There selling it for $198 I think costco is cheapest @ $179
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Five0nIt said:
Walmart? There selling it for $198 I think costco is cheapest @ $179
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Click to expand...
Click to collapse
i just checked wireless Walmart and it's $300 for a new account. maybe location has an effect?
My life for Aiur
ky0nkyon said:
i just checked wireless Walmart and it's $300 for a new account. maybe location has an effect?
My life for Aiur
Click to expand...
Click to collapse
Gotta go in the store man. Online I think it says its $249.99 with upgrade. But when you walk in its listed for $198
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Five0nIt said:
Gotta go in the store man. Online I think it says its $249.99 with upgrade. But when you walk in its listed for $198
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Click to expand...
Click to collapse
My wife and I got them for198...
Loving the phone.
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At&t s iii $99?

When do you guys think the AT&T S III will go down to $99?
When its not current like Christmas time
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Andrew149 said:
When its not current like Christmas time
Sent from my SGH-I747
Click to expand...
Click to collapse
I want that Task AOKP goodness :crying:
Amazon had it for $99, but it's apparently gone up since I checked last.
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Supertramp609 said:
I want that Task AOKP goodness :crying:
Click to expand...
Click to collapse
Tasks AOKP ROM is nice. I use it as my daily driver, but it has a few little bugs.
Most of which I can live with. My only real complaint with it is that the Voice Dialer doesn't work through bluetooth.
Other than that its superb.
I bought mine for $199 from the att store, nice red one btw then called two days later and said my cousin bought one at best buy for $99 (complete lie) and they credited my account $114
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nate5683 said:
I bought mine for $199 from the att store, nice red one btw then called two days later and said my cousin bought one at best buy for $99 (complete lie) and they credited my account $114
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Click to expand...
Click to collapse
Scammer.
I have confimed on Black Friday it will be on $50 on Radioshack...
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I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
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lostboy702 said:
I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
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Click to expand...
Click to collapse
Thanks! I think I might try this. When was it $99 at RadioShack, or did you make that up ?
nate5683 said:
I bought mine for $199 from the att store, nice red one btw then called two days later and said my cousin bought one at best buy for $99 (complete lie) and they credited my account $114
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Click to expand...
Click to collapse
Shamefully I'm not above this idea
I saw it for that price last week
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I might try this also. I just bought my wife an S3 from AT&T last week.
ledhed.jgh said:
I might try this also. I just bought my wife an S3 from AT&T last week.
Click to expand...
Click to collapse
Tell me how it goes, because I really want this phone but I need it to be $99.
There was a thread about someone getting a gs3 for $99 from actually calling att and talking to a rep. I read this and called att myself. I bought mine for 199 at the store. So I called 611 and talked to someone. Told them I have been with att for a long time and felt I deserve the same price treatment as the person who got it for 99. Lady said how about 100 credit on bill. I said cool. Next thing I know it was only a 25 dollar credit. Week later I called again cause had issues with activating wife's new iPhone. After getting that resolved I told them about when I called last time and thought I was getting 100 dollar credit but only got 25. Somehow the guy this time hooked me up and gave me 2 different credits. An 80 and 28.50. And my other 25 he didn't take off. Said he wasn't going to. So all three credits took effect and I got 133.50 credit on my bill. So its like I got my gs3 for 66.50. Can't complain about that.
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I got mine from at&t for 99.99 I called in and told them I saw people getting it for a 99.99 and asked if I could get the same deal, the csr had to get a manager/supervisor override but was very nice and helpful.
Sent from my SAMSUNG-SGH-I747
I bought mine from Frys Electronics last week for $150. Then I called AT&T and complained about the trouble I had activating it (spent 2 hours in the store on the phone, eventually had to go to an actual AT&T store). Even though there were no notes on the account, they issued me a $25 loyalty credit and waived the $36 upgrade fee. I didn't ask for anything more than waiving the upgrade fee, but they were very understanding of what I went through. I would highly recommend calling customer service if you aren't afraid to complain.
Check this thread
http://forum.xda-developers.com/showthread.php?t=1761499
I suspect the earliest we could expect to see the price drop to $99 with a contract is Christmas. More likely scheduled around S4 release.
FlawleZ said:
I suspect the earliest we could expect to see the price drop to $99 with a contract is Christmas. More likely scheduled around S4 release.
Click to expand...
Click to collapse
Seriously, people are getting it for $99 all the time now. With very little effort as well.
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I need help, want to upgrade phone early

I want to upgrade tot he Note 2.
I have 1 year left on my contract.
Are there any tricks to be able to upgrade early?
Sell you're current phone on Ebay and use that to pay your etf
Sent from my SPH-D710 using Tapatalk 2
What stink said.
sent from MY BAD A$$ ET4G
Go into a Sprint corporate store and ask if you are eligible for their UpgradeNow program.
lickarock said:
Go into a Sprint corporate store and ask if you are eligible for their UpgradeNow program.
Click to expand...
Click to collapse
Craigslist!!!!!
Sale your phone.. buy new one.. or... Buy new one then sale yours.. just ensure you check the ESN. I've gotten 3 phones that way.. Each an upgrade.. went from Epic (original) to Touch for $50 and no contract renewal.
Looks like the eBay route is the easy to go. To get an s3, you're probably looking at $200 agree selling this phone.
But it's out really worth it? My upgrade isn't for another year but I'd rather use it on a big upgrade, not an incremental one.
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I'm in a similar boat, mine is in October of next year. But meh, I'm more excited for what's coming up around that time.
naripsta said:
I'm in a similar boat, mine is in October of next year. But meh, I'm more excited for what's coming up around that time.
Click to expand...
Click to collapse
Use the word "push through" and it'll work ;D
kthejoker20,
Read my post here.
http://forum.xda-developers.com/showthread.php?t=1984997
The Note 2 is so worth it. I was also in your boat, and I got the phone I wanted, but a price; a incredibly steep one might I add......
Sent from my SPH-L900 using xda app-developers app
I can upgrade now, but I'm eagerly awaiting a new Samsung device.
LuCkyCn said:
Use the word "push through" and it'll work ;D
Click to expand...
Click to collapse
What happens when you use this "push through" cause I badly cracked my screen and want a new phone but upgrade is 11/01/13
Sent from my SPH-D710 using xda app-developers app
I had a lil over a year left on my contract. I told them i wanted an early upgrade and they said i can either buy my upgrade of 225 or cancel amd re-open. After reading of the thread here i think? One od the member mentioned push thru and i decided to give it a try. The rep. Transfered me to account and services and i bought my upgrade for 100 I still have my E4GT. But you have the option to sell back if you'd like. Hope this helps.
Sent from my SPH-D710 using xda premium
What did you tell the rep? Lol, there has to be more words than just push through right?

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