Develop Bugs

[Q] No call waiting with google voicemail?

Is anyone else having issues with call waiting not working when using google voicemail? I like the features of google voice but this is a deal breaker. I noticed that the call waiting feature is not working at all on my sprint # and every time it is going directly to voicemail, I assume this has to be because of google voice is configured to be my default voicemail?
Is there any solution to this problem besides going back to sprint vvm?

So all the people who are using google vm are fine with losing call waiting? And CM recommends google vm and boasts how it is far superior to to sprint voicemail even though we lose a major feature like this?
I find that all very hard to believe, there has got to be a solution someone must know! I've searched everywhere and can't find anything.

I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV

GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.

nebenezer said:
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
Click to expand...
Click to collapse
Thanks, I'll give that a try!

nenn said:
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
Click to expand...
Click to collapse
Yea I'm getting all those features as well, like I said everything works great except call waiting. But I'm gonna try nebenezer's suggestion and hope for the best.

You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.

zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
hmm, I didn't realize that.
One thing that does bug me too is that caller-id-blocked numbers don't make it to GVoice either.
My work line shows as 000-000-0000 on caller id. I have tested this on a wide variety of phones and gvoice settings and never have I been able to leave myself a vm from my work line.

zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.

Sabres420 said:
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Click to expand...
Click to collapse
FWIW, I just tested this a couple times with a friend at work, no problems here. Maybe that was another conflict with Sprint's voicemail service?
He called my phone from his, I declined the call, he left a voicemail..

If you want to make sure that voice mails go to google voice, turn on Call Screening. That way if you don't answer, decline or you miss the call, you google voice picks up the message. You may get a voicemail message in your sprint voicemail box, but it will only have the message "press 1 if you want to accept this call"
So with this method you don't have to forward calls at all.
Let me know if this helps anyone.

[Q] How many times does your phone ring?

In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.

im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.

That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.

I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium

Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.

VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area

Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.

[Q] Problem with Receiving/Retrieving Voicemail on GSM GNex Using AT&T

***** FIXED ***** CALLED AT&T TO RESET VOICEMAIL ***** PLEASE REMOVE THREAD *****
I am using a stock GSM GNex, unrooted, and I noticed, when I receive calls, the caller does not go to voicemail and when I attempt to check voicemail, I am told that I do not have a voicemail box. This is a new problem, because before, I had voicemail and I set it up using AT&T. When I long press the number "1" on the dial pad I get a recording that says to enter the phone number of the party you are trying to reach. I enter my phone number and it says that the number is not listed. I can receive and make calls to anyone no problem, but voicemail all of a sudden stopped working. I went into the phone settings and checked the phone number listed as my voicemail number, it is not the same as my regular phone number, so I changed it to my number and I was getting a busy signal when I tried to check my voicemail after that. Any ideas??? I don't think calling AT&T will do me any good as they think I am using a Galaxy S2 Skyrocket. Please help, I need to get voicemails if I don't get to the phone in time!!
Thanks

I'm not sure how to fix your problem but, have you tried google voice as your voicemail client? Maybe you can use that instead.

To be honest I want to fix the issue and I don't want to use Google Voice. When I did a search before posting this I read a lot of people were using that service, but I want to get the real problem fixed. Thanks though.

Does anyone think the problem could be because I have a Galaxy S2 Skyrocket as my main phone on my plan, and that phone uses visual voicemail? And somehow now the phone won't activate voicemail because of that? When I dial my number and call myself, I get a busy tone.

1) Your VM number is either incorrectly programmed into the phone, or whoever set up your account didn't provision you with the VM feature. Call your carrier, they can verify with you whether your phone is correct or it's their system. No one on XDA can't help you with a shortcut.
2) Get Google Voice. Carrier VM systems are utter crap by comparison. That is the "real" solution to your "real problem".

The voicemail number is the same as it was when I set it up the first time. BTW, using Google Voice is not the "real" solution to my "real problem". If you don't know the answer to the question or you think no one else here will, you don't have to emphasize your love of Google Voice, I just don't want to use it so I am trying to figure out how to fix it. Thank you.
Oh, and maybe you should change your user name if you hate AT&T so much.

Problems with google voice on CM7 Droid Incredible

My gf's phone has been having some issues with google voice for awhile now. She's always wanted the stock incredible VVM back, but no one's ever been able to find it on other forums. If anyone has the stock VVM for the phone, I think she would like that better.
If not...
Her issue is that whenever someone calls her phone it always has different responses. Some people call and say the number is unavailable, others say it asks for her subscriber number. I've called three times now and i've had those two errors along with one that actually got through. The problem is that she isn't receiving all her calls, which anyone on this forum can attest that this is a MAJOR issue, especially while she hunts for jobs. If ANYONE can figure out a solution to this problem it would be awesome. I've searched the web for weeks trying to find a solution or even an alternate VVM, but I haven't had any luck.
I just need to figure out one of the following:
- how to get back stock Incredible VVM
- how to fix or permanently get rid of google voice
- find an alternative VVM that works decently and can get past this google voice issue.
Any help would be appreciated...
Phone is Verizon Droid Incredible running CM7 version 7.0.3-inc

What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?

SlimSnoopOS said:
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
Click to expand...
Click to collapse
thanks that got rid of it. i also found how to set it back to the carrier voicemail like you said. i like google voice, but that problem not being able to receive calls 50% of the time just kills the functionality of a phone almost. i wish i knew the deeper problem of it so i could make it fully functional. thanks though, this fix will work for now.

Not a problem, sucks that you had that issue arise. Glad I could help.

No Sprint Google Voice Integration

As far as I can tell, if you have and use this feature regularly, you will not be able to use this feature on this phone unless rooting/romming fixes it. Something samsung has done has broken GVoice on ALL galaxy S3 devices. Some googling reveals that several users have reported issues w/ GS3 (sprint customer or not) and google voice.
Where to from here? Do I pack er up and send it all back to amazon? I'm tempted to. I originally wanted the Evo 4GLTE. I'm sure that works perfectly fine with the sprint feature I use the most. Sigh.

Mind elaborating on what's broken? I have gvoice and have had my s3 for about 3 weeks and while I see some issues, I've still been able to fully use it. Its the number I strictly use for work and so far so good.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Colombiano80 said:
Mind elaborating on what's broken? I have gvoice and have had my s3 for about 3 weeks and while I see some issues, I've still been able to fully use it. Its the number I strictly use for work and so far so good.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
+1

Colombiano80 said:
Mind elaborating on what's broken? I have gvoice and have had my s3 for about 3 weeks and while I see some issues, I've still been able to fully use it. Its the number I strictly use for work and so far so good.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
The sprint integration allows you to use your main number AS a google voice number. That feature no longer works. :\ What it allowed me to do was to send a text from my device, and view/reply to it from the browser google voice interface.
I've deactivated for now and when I attempt to reactivate I get an error. I'm hoping someone chimes in who's had this problem, but it looks like I must be one of the few who converted over. Ugh

I got the same error, but I kept trying it over and over, and it eventually worked. I had an issue with calls not connecting correctly somewhere in between Google and Sprint, so I would get calls that were completely silent. However, I called Sprint and they completely reprogrammed everything on the back end, and I haven't had the problem since.

dmchssc said:
I got the same error, but I kept trying it over and over, and it eventually worked. I had an issue with calls not connecting correctly somewhere in between Google and Sprint, so I would get calls that were completely silent. However, I called Sprint and they completely reprogrammed everything on the back end, and I haven't had the problem since.
Click to expand...
Click to collapse
I spent many hours and shed tears (almost but not really) last night to no avail. Very very weird. You're right though. It finally worked. What I had to do was completely deactivate, reactivate while signed out on my phone. It's back now. Feels good.
Sorry to bug you guys, carry on.

fortunado said:
As far as I can tell, if you have and use this feature regularly, you will not be able to use this feature on this phone unless rooting/romming fixes it. Something samsung has done has broken GVoice on ALL galaxy S3 devices. Some googling reveals that several users have reported issues w/ GS3 (sprint customer or not) and google voice.
Where to from here? Do I pack er up and send it all back to amazon? I'm tempted to. I originally wanted the Evo 4GLTE. I'm sure that works perfectly fine with the sprint feature I use the most. Sigh.
Click to expand...
Click to collapse
Mine work flawlessly like it work on my E4GT.

fortunado said:
The sprint integration allows you to use your main number AS a google voice number. That feature no longer works. :\ What it allowed me to do was to send a text from my device, and view/reply to it from the browser google voice interface.
I've deactivated for now and when I attempt to reactivate I get an error. I'm hoping someone chimes in who's had this problem, but it looks like I must be one of the few who converted over. Ugh
Click to expand...
Click to collapse
The Sprint integration also works the other way... allowing you to use an original Google Voice (or even GrandCentral) number AS your Sprint Number.
That's how mine is set up, and I can call, text, receive calls, receive texts just as I did on my original Evo 4G without any issues.
Maybe it's just the one way that is screwed up?

If using GVoice, when you get a new phone, you should deactivate GVoice from the web page before switching your phone.
Switch phone, then reactivate.
Kind of a PITA, and neither Sprint nor Google cover swapping devices.

Bielinsk said:
If using GVoice, when you get a new phone, you should deactivate GVoice from the web page before switching your phone.
Switch phone, then reactivate.
Kind of a PITA, and neither Sprint nor Google cover swapping devices.
Click to expand...
Click to collapse
I used to do the same thing back with my Evo 4G.. but this time when I went to activiate my S3, since the website activation was down, I did so over the phone.
When the rep mentioned she was going to test my phone to see if it receives a call and leave a voicemail, I told her I would have to go to Google first and do the remove/reintegrate dance before she tried , and she said "That's no longer needed on the newer phones". She then called my Gvoice number, gvoicemail picked up and was sent to the Google voice app on the phone just like it should have.
Didn't need to touch a thing, I was quite impressed.

I understand what the op is referring to, I think. With Google voice integrated to your Sprint phone, and selecting gvoice to use your Sprint number as the primary number, you are then unable to:1. use the stock messaging app to receive messages, despite selecting 'use stock messenger' for text messages. All messages are now received thru Google voice widget. 2. You are unable to select 'do not disturb' in this configuration either, which I find unacceptable given the dog**** airline I work for and the harassment we receive on the phone (sorry that's another story). I had to skip the integration portion and use gvoice separate from Sprint so I could retain those features. For those of you who are switching back and forth, integrated and not, I found that it can take up to an hour for the network to catch up. So if you switch one way and want to switch immediately back, you may have to wait.
Sent from my SPH-L710 using xda app-developers app

Sprint is currently experiencing a technical difficulty which prevents new users from integrating their Sprint accounts with Google Voice. Also, users who have disabled the integration cannot re-enable Google Voice/Sprint integration at this time.
Please know that they are hard at work on a solution.
Taken from http://support.google.com/voice/bin/static.py?hl=en&page=known_issues.cs

same issues other people are describing. I use my google voice number (not my Sprint number) as the outgoing displayed number. Right now initiating calls from my phone display my sprint number and not my google number. Tried disabling from the web interface and it told me that Sprint was undergoing maintenance. bah.

I just had my SEP changed to the Everything 450 yesterday, and my GV integration stopped working. I went online and tried to reassociate, and I keep getting a back-end failure, and that I need to call Sprint. Is this the same problem that you guys have been experiencing for months? If so, I feel like I am screwed...

yep, had the same prob when I first got my phone about a month ago. When I tried to make a call, my real sprint number would show. I searched through the google voice app to see if I had somehow skipped the settings of "ask everytime I make a call" blah blah, couldnt find it. Then I thought it was something messed up in the new google voice app since I couldnt find my backup (older) google voice app.
I eventually called sprint, and they reprovisioned my phone, and everything was working fine.
I just flashed my phone a few days ago to get root and the freegs3 rom, and now everything is borked again. Which is confusing the hell out of me, because my phone is already reprovisioned, and flashing roms usually do not interfere with such settings. Looks like Im going to have to call sprint again.
I did write down the instructions they gave me the 1st time, but I cant find that either, so much for being organized.

Unable to recieve calls due to Google Voice
So I have a slightly different issue than most have reported. My wifes number would not come through to my phone. Even after multiple reboots and changing all kinds of other settings. I finally deactivated VOICE and she could suddenly call me. The strange thing was it was completely functional for some other numbers to call me, but the wife could not.
Any ideas? Or is Google Voice just pretty much borked across the board for S3 phones right now?

Ok, after flashing a rom, Im having the same probs again. Called Sprint to reprovision, and they told me its an Google Voice outtage, which I know cant be right cause this thread would be flooded. Im convinced the tech isnt techy. After he gave me this ##code, my phone updated profile, and updated prl. Now, my internet isnt working at all, 3g or 4g. He said he would call back in 2 hours, and said the systems should be up no later than 1pm tomorrow. I called to get google voice back working, not to loose more functionality of my phone! This isnt acceptable.
So, any other ideas?

I was getting furious with Sprint over this problem... I believe they finally fixed it when they reset my plan completely. Moved me to ED450 from the broken SEP. I can guarantee you the problem is on Sprint's side, and not Google's.
Sent from my SPH-L710 using Tapatalk 2

apologies for my injections and slight angle change. I LOVE google voice but can not really use it (use it with groove ip very nice I might at)
my problem is google voice REFUSES to let me turn off voicemail or greatly extend the "answer time" for voicemail.
when routing gvoice to a landline the "delay" factor is very small to near instant. I have no landlines all cellular and the "delay time" to cellular is simply "HUGE"
long enough that I had had my phone ring "momentarily" and just stop. not even enough time for me to pick it up.
what happens? the delay time is SO LONG from when it "connects" to when my phone actually "rings" that the call is transferred to VOICE-MAIL before I can answer it.
that renders it nearly useless for me. ever since google neutered their voice mail (no custom mp3 messages anymore) I just don;t have a use for it AND I want to get my calls. not have to call them back every time.
SO does anyone know how to either turn off voicemail all together on google voice OR extended the "time" it waits before going to voicemail so my phones have a chance to RING longer IE so I can answer them.?