I root and flashed my HTC EVO 4G to cricket using Jiminy rom.
baseband: 2.15.00.11.19
Kernel: 2.6.32.17-gee55fd
[email protected] #15
I used this guide: http://forum.xda-developers.com/showthread.php?t=934417&highlight=flash+evo+cricket
2 weeks into having switched to cricket my phone has started sending a lot of calls directly to voice mail. Even when I have full reception and the phones are right next to each other. I went into the individual contacts to make sure the SEND to voicemail was off.
I checked my voicemail settings and they are with my number. I even did a NANdroid restore all the way back to the original ROM.
Around the same time as the problems started I had been trying to set up visual voice mail with Google voice and this other service. Neither worked, so I deleted the apps.
Has anybody have experience with similar issues?
I have the same problem and it sucks; so far, I haven't found a solution for that. And I honestly don't wanna change phones.
Im sorry but thats the way Criket service is and always has been.
Well I'm trying to figure out why my voicemail notifcations when I first got the Evo onto Cricket didn't work. I jumped around on ROMS and then they did work. Now once again they don't work. Problem is I can't figure out which ones worked.
As for your problem with them sending to voicemail directly. Sh*t happens. The only thing you can really check is with whomever called and see if it rings or just goes directly on their end. If its direct it might have some thing to do with your PRL or I have noticed that if my phone is doing something with the connection like syncing or whatever it feels like i won't get the call even though it will others. kingtheproducer is right though its Cricket and they don't care about a lot when it comes to customer service. Can't even talk to someone if your phone is listed CPE depending on the agent.
To get Google Voice to work you just forward your calls that you don't answer to your Google Voice number by dialing *74GoogleVoice# (not literally but your Google Voice number). As far as I know you can not port your number with Cricket to Google Voice. Just remember Cricket will not forward calls to a different area code so your Google Voice # must have the same area code as your phone.
Im not a big fan of Google Voice and how it sends you a billion notices for the same call. Never figured out how to get it to stop sending me emails, text messages and voicemail notifications for each call. And what good is visual voicemail when they cant transcribe the message worth a damn
I am running Synergy with Device 003. This is my problem. Over half of my calls, if I don't answer the phone, do not go to voice mail, they just get disconnected. If I turn my phone OFF and call the phone I get the same result, sometimes it goes to voice mail sometimes it just disconnects.
I have contacted sprint and they reset my voice mail. Same problem, they claim it's a hardware issue which it can't be hardware or Rom issue if it happens when the phone is off. Does anyone have any suggestions?
Thanks
Just had this happen to a customer just yesterday. Their HTC Shift would direct the call to voicemail when the call was declined, but when ignored/missed the call would go through intermittently. When it did not make it to voicemail, all we got was a disconnect/fast busy tone.
Updated PRL & Profile
Reset NAI values via ##SCRTN#
Had the account/device refreshed via Sprint customer care
Ordered new hardware
I tried to explain to the care rep that the phone could be turned off and the call should be directed to voicemail. "Phone designates when/where the call goes", I said, if the phone is off, what does the network do? "We recommend a new phone for the customer".
I've done all of that also. So how can it be the hardware, it doesn't make sense if you can turn the phone off and it happens.
The call forwarding settings on sprints side could be corrupt. Call them and ask them to check check ESM for call forwarding default, no answer and default. Sometimes this tool is overlooked by reps.
Sent from my RamenizedEvo on Cricket.
KommodoreHeinz said:
The call forwarding settings on sprints side could be corrupt. Call them and ask them to check check ESM for call forwarding default, no answer and default. Sometimes this tool is overlooked by reps.
Sent from my RamenizedEvo on Cricket.
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Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
mcvoss said:
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
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Changing hardware to thay other than Android would be beneficial. 1) would definitely prove hardware/network issue B) if the 2ndary phone's voicemail works, and it's a different OS(even basic) you change what server voicemail goes to. If it doesn't there's more to be had on your issue
Either way, switch back and test.
Sent with L*W*H
mcvoss said:
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
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Click to collapse
Make sure that you use a sprint phone that has visual voicemail. If you don't it will provision you on the other voicemail server and taint your results.
I honestly believe you need to to call sprint back and have them open a ctms ticket for your issue. This is something that they should have done during your first call.
Sent from my RamenizedEvo on Cricket.
So I installed Google Voice, hated it, uninstalled it, but it's still notifying me of new voicemails by email and there's nothing at the bottom of the email to discontinue them or anything...
Also, after I installed Visual Voicemail Plus by phone started doing this weird thing when I get incoming calls where I pick it up and it asks me to press 1 to accept, like every call is a collect call or something. It also seems to be making it so I can't even pick up calls from 800 numbers, which is really a big problem cause I go to school under the GI Bill and I needed to get a hold of them and they only do callbacks now, 3 days in advance! So they called me back 4 times or so in a row and I couldn't pick it up for the life of me.
I'm running CM9 alpha2, not sure if that helps.
Help!
theMallacht said:
So I installed Google Voice, hated it, uninstalled it, but it's still notifying me of new voicemails by email and there's nothing at the bottom of the email to discontinue them or anything...
Also, after I installed Visual Voicemail Plus by phone started doing this weird thing when I get incoming calls where I pick it up and it asks me to press 1 to accept, like every call is a collect call or something. It also seems to be making it so I can't even pick up calls from 800 numbers, which is really a big problem cause I go to school under the GI Bill and I needed to get a hold of them and they only do callbacks now, 3 days in advance! So they called me back 4 times or so in a row and I couldn't pick it up for the life of me.
I'm running CM9 alpha2, not sure if that helps.
Help!
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You have to log in to Google Voice on a computer. Once you do, there are settings options to un-register your Sprint phone number. What its doing is screening the calls.
Yes, that is all Google Voice. You are still connected to it.
Sent from my SPH-D700 using XDA App
As far as I can tell, if you have and use this feature regularly, you will not be able to use this feature on this phone unless rooting/romming fixes it. Something samsung has done has broken GVoice on ALL galaxy S3 devices. Some googling reveals that several users have reported issues w/ GS3 (sprint customer or not) and google voice.
Where to from here? Do I pack er up and send it all back to amazon? I'm tempted to. I originally wanted the Evo 4GLTE. I'm sure that works perfectly fine with the sprint feature I use the most. Sigh.
Mind elaborating on what's broken? I have gvoice and have had my s3 for about 3 weeks and while I see some issues, I've still been able to fully use it. Its the number I strictly use for work and so far so good.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Colombiano80 said:
Mind elaborating on what's broken? I have gvoice and have had my s3 for about 3 weeks and while I see some issues, I've still been able to fully use it. Its the number I strictly use for work and so far so good.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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+1
Colombiano80 said:
Mind elaborating on what's broken? I have gvoice and have had my s3 for about 3 weeks and while I see some issues, I've still been able to fully use it. Its the number I strictly use for work and so far so good.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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The sprint integration allows you to use your main number AS a google voice number. That feature no longer works. :\ What it allowed me to do was to send a text from my device, and view/reply to it from the browser google voice interface.
I've deactivated for now and when I attempt to reactivate I get an error. I'm hoping someone chimes in who's had this problem, but it looks like I must be one of the few who converted over. Ugh
I got the same error, but I kept trying it over and over, and it eventually worked. I had an issue with calls not connecting correctly somewhere in between Google and Sprint, so I would get calls that were completely silent. However, I called Sprint and they completely reprogrammed everything on the back end, and I haven't had the problem since.
dmchssc said:
I got the same error, but I kept trying it over and over, and it eventually worked. I had an issue with calls not connecting correctly somewhere in between Google and Sprint, so I would get calls that were completely silent. However, I called Sprint and they completely reprogrammed everything on the back end, and I haven't had the problem since.
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I spent many hours and shed tears (almost but not really) last night to no avail. Very very weird. You're right though. It finally worked. What I had to do was completely deactivate, reactivate while signed out on my phone. It's back now. Feels good.
Sorry to bug you guys, carry on.
fortunado said:
As far as I can tell, if you have and use this feature regularly, you will not be able to use this feature on this phone unless rooting/romming fixes it. Something samsung has done has broken GVoice on ALL galaxy S3 devices. Some googling reveals that several users have reported issues w/ GS3 (sprint customer or not) and google voice.
Where to from here? Do I pack er up and send it all back to amazon? I'm tempted to. I originally wanted the Evo 4GLTE. I'm sure that works perfectly fine with the sprint feature I use the most. Sigh.
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Click to collapse
Mine work flawlessly like it work on my E4GT.
fortunado said:
The sprint integration allows you to use your main number AS a google voice number. That feature no longer works. :\ What it allowed me to do was to send a text from my device, and view/reply to it from the browser google voice interface.
I've deactivated for now and when I attempt to reactivate I get an error. I'm hoping someone chimes in who's had this problem, but it looks like I must be one of the few who converted over. Ugh
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Click to collapse
The Sprint integration also works the other way... allowing you to use an original Google Voice (or even GrandCentral) number AS your Sprint Number.
That's how mine is set up, and I can call, text, receive calls, receive texts just as I did on my original Evo 4G without any issues.
Maybe it's just the one way that is screwed up?
If using GVoice, when you get a new phone, you should deactivate GVoice from the web page before switching your phone.
Switch phone, then reactivate.
Kind of a PITA, and neither Sprint nor Google cover swapping devices.
Bielinsk said:
If using GVoice, when you get a new phone, you should deactivate GVoice from the web page before switching your phone.
Switch phone, then reactivate.
Kind of a PITA, and neither Sprint nor Google cover swapping devices.
Click to expand...
Click to collapse
I used to do the same thing back with my Evo 4G.. but this time when I went to activiate my S3, since the website activation was down, I did so over the phone.
When the rep mentioned she was going to test my phone to see if it receives a call and leave a voicemail, I told her I would have to go to Google first and do the remove/reintegrate dance before she tried , and she said "That's no longer needed on the newer phones". She then called my Gvoice number, gvoicemail picked up and was sent to the Google voice app on the phone just like it should have.
Didn't need to touch a thing, I was quite impressed.
I understand what the op is referring to, I think. With Google voice integrated to your Sprint phone, and selecting gvoice to use your Sprint number as the primary number, you are then unable to:1. use the stock messaging app to receive messages, despite selecting 'use stock messenger' for text messages. All messages are now received thru Google voice widget. 2. You are unable to select 'do not disturb' in this configuration either, which I find unacceptable given the dog**** airline I work for and the harassment we receive on the phone (sorry that's another story). I had to skip the integration portion and use gvoice separate from Sprint so I could retain those features. For those of you who are switching back and forth, integrated and not, I found that it can take up to an hour for the network to catch up. So if you switch one way and want to switch immediately back, you may have to wait.
Sent from my SPH-L710 using xda app-developers app
Sprint is currently experiencing a technical difficulty which prevents new users from integrating their Sprint accounts with Google Voice. Also, users who have disabled the integration cannot re-enable Google Voice/Sprint integration at this time.
Please know that they are hard at work on a solution.
Taken from http://support.google.com/voice/bin/static.py?hl=en&page=known_issues.cs
same issues other people are describing. I use my google voice number (not my Sprint number) as the outgoing displayed number. Right now initiating calls from my phone display my sprint number and not my google number. Tried disabling from the web interface and it told me that Sprint was undergoing maintenance. bah.
I just had my SEP changed to the Everything 450 yesterday, and my GV integration stopped working. I went online and tried to reassociate, and I keep getting a back-end failure, and that I need to call Sprint. Is this the same problem that you guys have been experiencing for months? If so, I feel like I am screwed...
yep, had the same prob when I first got my phone about a month ago. When I tried to make a call, my real sprint number would show. I searched through the google voice app to see if I had somehow skipped the settings of "ask everytime I make a call" blah blah, couldnt find it. Then I thought it was something messed up in the new google voice app since I couldnt find my backup (older) google voice app.
I eventually called sprint, and they reprovisioned my phone, and everything was working fine.
I just flashed my phone a few days ago to get root and the freegs3 rom, and now everything is borked again. Which is confusing the hell out of me, because my phone is already reprovisioned, and flashing roms usually do not interfere with such settings. Looks like Im going to have to call sprint again.
I did write down the instructions they gave me the 1st time, but I cant find that either, so much for being organized.
Unable to recieve calls due to Google Voice
So I have a slightly different issue than most have reported. My wifes number would not come through to my phone. Even after multiple reboots and changing all kinds of other settings. I finally deactivated VOICE and she could suddenly call me. The strange thing was it was completely functional for some other numbers to call me, but the wife could not.
Any ideas? Or is Google Voice just pretty much borked across the board for S3 phones right now?
Ok, after flashing a rom, Im having the same probs again. Called Sprint to reprovision, and they told me its an Google Voice outtage, which I know cant be right cause this thread would be flooded. Im convinced the tech isnt techy. After he gave me this ##code, my phone updated profile, and updated prl. Now, my internet isnt working at all, 3g or 4g. He said he would call back in 2 hours, and said the systems should be up no later than 1pm tomorrow. I called to get google voice back working, not to loose more functionality of my phone! This isnt acceptable.
So, any other ideas?
I was getting furious with Sprint over this problem... I believe they finally fixed it when they reset my plan completely. Moved me to ED450 from the broken SEP. I can guarantee you the problem is on Sprint's side, and not Google's.
Sent from my SPH-L710 using Tapatalk 2
apologies for my injections and slight angle change. I LOVE google voice but can not really use it (use it with groove ip very nice I might at)
my problem is google voice REFUSES to let me turn off voicemail or greatly extend the "answer time" for voicemail.
when routing gvoice to a landline the "delay" factor is very small to near instant. I have no landlines all cellular and the "delay time" to cellular is simply "HUGE"
long enough that I had had my phone ring "momentarily" and just stop. not even enough time for me to pick it up.
what happens? the delay time is SO LONG from when it "connects" to when my phone actually "rings" that the call is transferred to VOICE-MAIL before I can answer it.
that renders it nearly useless for me. ever since google neutered their voice mail (no custom mp3 messages anymore) I just don;t have a use for it AND I want to get my calls. not have to call them back every time.
SO does anyone know how to either turn off voicemail all together on google voice OR extended the "time" it waits before going to voicemail so my phones have a chance to RING longer IE so I can answer them.?
I had my EVO 4G flashed to Boost about a year ago and overall it's been very stable. A couple days ago I suddenly stopped being able to make or receive calls and texts despite not having made any changes to the phone whatsoever. I called Boost to rule out an outage in my area or any problems with payment, but was hesitant to get into technicalities for risk of divulging that I had a flashed phone and possibly being deactivated. Here are the symptoms:
-Can't send or receive texts.
-Can't make or receive calls. When I try to make a call, the dial tone only does one ring and then goes silent. It automatically hangs up about 15 seconds later. When others call me they get a message saying "All circuits to voicemail are currently busy. Please try again later. Message 787 11"
-It still shows I have reception and 3G. Oddly, data still works for apps (Pandora, Facebook, etc.) even with WiFi off, and I still get voicemail notifications even though I can't call voicemail.
-When I try to update Profile or PRL it fails with an error code 1012
Everything I've read online seems to point to using either dialer codes ##3282# to restore data profile, ##72786# to reset, or ##786# to reset, then doing the hands free activation. However, I was wondering if any of these would undo the flash. Any advice would be greatly appreciated!
I was able to fix this so I thought I'd just post a follow up if anyone is having the same issue.
First, I restored a nandroid backup of the stock ROM I had taken after the phone was flashed to Boost whereas the one I was using before was taken before the phone was flashed. This cleared up the 1012 errors when trying to update profile and PRL but I still couldn't call or text. I tried a few more things after that which seemed to have no effect like doing a ##MSL#, setting the MSID to all zeros, and letting it do the hands free activation after reboot. This succeeded but when I looked at the MSID again it was set back to what it originally was... Weird.
I still couldn't call or text but then something really weird happened. When trying to call my voicemail to test whether or not I could call, it put me through to Boost customer service instead. They said they were seeing error code 16 (whatever that means) on their end while I was trying to reach voicemail over and over. (I lied and told them it was a Sanyo Incognito when they asked about the device... Very important) They called me back on my girlfriend's phone while they did something with mine on their end and then had me reboot. Lo and behold, it worked!
So I guess the moral of the story is if you're having this problem just keep unsuccessfully calling in to voicemail until they get sick of seeing all the errors and patch you through to customer support. (Or just call them directly, but whatever )