Develop Bugs

Google Voice routing bug

So I just got my GN, and it's pretty freakin awesome! One thing I noticed though is that if I swipe calls to the left to ignore, it sends them to my new voicemail on verizon as opposed to my GV. If I let it ring all the way through though, then it routes to GV. It's not a super big deal because I can just push the power button and ignore calls that way, but still...
Also, the messaging sends through regular texts, and not GV...this last part I had heard before, but in case anyone else didn't know that.
Here's hoping they update the GV app to take care of these things.

My voicemail routing works correctly, however you're right on the auto-reply texts. Even with Google Voice set as the default action for messaging, they still send via the stock app.

Lumenii said:
My voicemail routing works correctly, however you're right on the auto-reply texts. Even with Google Voice set as the default action for messaging, they still send via the stock app.
Click to expand...
Click to collapse
Are you on verizon?

I went through a hassle to get Google Voice setup correctly on this phone. Had to upgrade my Voice account to a full Google Voice number, instead of just a voicemail number. Doesn't really matter, since I'm only using the voicemail functionality of it, but still.
Go to the phone and call *71 and your number (so *718001112222 if your GV number was 800-111-2222) and it'll set the call forwarding up correctly. Just have to make sure it's a *FULL* Google Voice number (can be done on the website - voice.google.com)

fdm1 said:
Are you on verizon?
Click to expand...
Click to collapse
Yes, I am on Verizon. I use a full Google Voice account for calls, voicemails, and texts, and have call screening services turned off. I now use it on Galaxy Nexus and a Galaxy Tab 10.1; it's a wonderful setup.
On a side note, I did not have to call the routing number to set up my Voicemail forwarding. I simply selected "ok" both times during the Android setup process, ignoring the warnings about "incompatibility."
You should double-check your settings: https://www.google.com/voice#phones

fdm1 said:
So I just got my GN, and it's pretty freakin awesome! One thing I noticed though is that if I swipe calls to the left to ignore, it sends them to my new voicemail on verizon as opposed to my GV. If I let it ring all the way through though, then it routes to GV. It's not a super big deal because I can just push the power button and ignore calls that way, but still...
Also, the messaging sends through regular texts, and not GV...this last part I had heard before, but in case anyone else didn't know that.
Here's hoping they update the GV app to take care of these things.
Click to expand...
Click to collapse
My send to Google voicemail is working correctly when I dismiss a call, but the text messaging option still tries to use the built in messaging app even though I disabled it.
Anyone know a way to force it to use Google Voice for text messaging?

Thanks for suggestions everyone. Just did the *71 thing and will check to see if it worked when I get to work.
Not sure what you mean by full gv account... I use it for everything, so I'm assuming I am on full.
I also pushed OK and ignored the incompatible warning, but that didn't work last night... Maybe because of 4.0.2? Either way, hopefully im fixed now.
Sent from my Galaxy Nexus using Tapatalk
Edit: Just checked, the *71 plus the GV number did the trick. Thanks again everyone.

Disabling Google Voicemail

I've been bouncing around between ROM's lately and Google voice mail started acting a little wonky. Sometimes it wouldn't let me know when it received a voice mail and sometimes it would let me know 2 or 3 times. My Sprint number is not enabled through GV and I was just using the Google voice mail with my GV # forwarded to my Sprint #.
I decided I wanted to clear out everything and use the stock Visual Voice Mail app through Sprint and I couldn't get it to work, the Google voice mail kept receiving the voice mail. I went to the GV page and turned everything off...unchecked everything and turned off the call forwarding, nothing worked.
After digging around the interwebs.....I have learned of "conditional call forwarding". When you allow Google Voice to grab your voice mails, it is essentially call forwarding it to Google's servers. I had never thought about the way it worked and now it makes sense. As I was reading this, I ran across a few problems people were having when they forwarded their number to another phone and when they turned the forwarding off, the voice mails still went to the phone they had forwarded to previously....conditional call forwarding remained active even after they had turned off the forwarding, same as Google voice with me and others.
A few people posted about using dialing codes to fix this and I decided to chat with Sprint Tech Support to see if they had a fix. I let them know what I had found as solutions and sure enough, they had a matching solution...go figure. In your dailer hit *38 and call, when it connects you will hear a couple of busy tones and the call will end on its own. Reboot your phone and it should be good to go with your Visual Voice Mail app on your phone working again.

Call Sprint to have it reset.
sometime dialing the *38 and a reboot doesn't always work. My best advise is to call sprint and have them reset it for you. that was the only way I could used the default voice mail app.
Just tell them you had GV link to your number and you would like to use their/sprint voicemail instead of having your voicemail going to your GV inbox.
anthony67 said:
I've been bouncing around between ROM's lately and Google voice mail started acting a little wonky. Sometimes it wouldn't let me know when it received a voice mail and sometimes it would let me know 2 or 3 times. My Sprint number is not enabled through GV and I was just using the Google voice mail with my GV # forwarded to my Sprint #.
I decided I wanted to clear out everything and use the stock Visual Voice Mail app through Sprint and I couldn't get it to work, the Google voice mail kept receiving the voice mail. I went to the GV page and turned everything off...unchecked everything and turned off the call forwarding, nothing worked.
After digging around the interwebs.....I have learned of "conditional call forwarding". When you allow Google Voice to grab your voice mails, it is essentially call forwarding it to Google's servers. I had never thought about the way it worked and now it makes sense. As I was reading this, I ran across a few problems people were having when they forwarded their number to another phone and when they turned the forwarding off, the voice mails still went to the phone they had forwarded to previously....conditional call forwarding remained active even after they had turned off the forwarding, same as Google voice with me and others.
A few people posted about using dialing codes to fix this and I decided to chat with Sprint Tech Support to see if they had a fix. I let them know what I had found as solutions and sure enough, they had a matching solution...go figure. In your dailer hit *38 and call, when it connects you will hear a couple of busy tones and the call will end on its own. Reboot your phone and it should be good to go with your Visual Voice Mail app on your phone working again.
Click to expand...
Click to collapse

If you rooted just delete gmail.apk.I never use email apps because they alway run in background,i just use browser.

There's a SOC code that needs to be deleted from Sprint's end. GGLVCE I think. Go into a store or call care and they should take care of it.
Sent from my SPH-D710 using xda premium

Google voice sometimes hours straight to voice mail without ringing my phone!
I had to unsync the 2 and now Google won't resync.
Frustrating.
I called Sprint tech (regular customer service is clueless) and they told me *38 and *28 both belong to Google. So if they don't work it's on Google and Sprint can't help.
That was last night.
I was able to re forward my voice mail to Google this morning but still can't sync my phone numbers.
*sigh

you got it
abhaxus said:
There's a SOC code that needs to be deleted from Sprint's end. GGLVCE I think. Go into a store or call care and they should take care of it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
You are correct sir... Had issues with this when I switched from an Evo 3d to an iphone 4s and then to my e4gt.

abhaxus said:
There's a SOC code that needs to be deleted from Sprint's end. GGLVCE I think. Go into a store or call care and they should take care of it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
tprins228 said:
You are correct sir... Had issues with this when I switched from an Evo 3d to an iphone 4s and then to my e4gt.
Click to expand...
Click to collapse
Good additional info....thanks.

GN on T-mobile

For some reason when I loaded my sim it keeps telling me I have a voice mail even though my account is empty. I tried installing google voice since thats my mail voice mail account and the icon is still there.
Anyone experience this? Anyone find a way to get rid of it?

Is this your first time starting? They send you a voicemail notification so that you'll dial your T-Mobile voicemail and set it up. Until you set it up it won't go away.

Call your number and leave yourself a message. Then delete that voicemail. It should go away.

El Daddy said:
Call your number and leave yourself a message. Then delete that voicemail. It should go away.
Click to expand...
Click to collapse
+1
when i had this issue, i tried this months ago and worked fine.
to make sure you understand.
make sure you DO NOT set up google voice for your voice mail yet.
make sure you still have tmobile voice mail set as default.
call yourself from home phone/ girls phone/ bf's phone ect..
dial tmo's voice mail number. delete voice mail.
BOOM Shakalaka!!!
you're set.

I'm having a similar issue as the OP. I just got my sim card swapped out by T-Mobile, and now I have a new voicemail notification that I can't get rid of.
I actually have my voicemail completely disabled, so I have no way of leaving myself a message or anything (I have it setup this way so my carrier's voicemail doesn't pickup any of my voicemails).
Any recommendations on how to get rid of this? It has been driving me crazy.
---------- Post added at 08:32 PM ---------- Previous post was at 07:49 PM ----------
I just tried online chat, but they weren't really any help:
Code:
Me: I just traded in my sim card for a new one at the local store, and put the new sim card into my phone. My phone now shows a new voicemail notification that I am unable to get rid of. I have voicemail completely disabled on my plan, so I know that I have no new messages. This notification is irritating, and I would like to get rid of it.
%Noel M: Welcome to T-Mobile live Chat. I’m Noel and I'll be glad to help you, for your reference my ID number is 853274.
%Noel M: Would this be for prepaid account?
Me: correct
%Noel M: Let me find ways to remove that notification off the phone, one moment please.
Me: Thank you
%Noel M: You're welcome.
%Noel M: I'm still on it, one more minute please.
%Noel M: Have you restarted the phone and checked if the voicemail icon is still on the phone? Cna you tell me the make and model of the phone?
Me: Yeah, I have tried restarting the phone, taking the sim card out, and putting it back in, etc.
Me: It's a Galaxy Nexus.
Me: I don't think the issue is related to the phone, as it started as soon as I turned on the phone with the new sim card.
%Noel M: Did the phone came from T-Mobile or from a 3rd paty reseller?
Me: 3rd party reseller - directly from Google.
%Noel M: As a courtesy for non T-Mobile phones, we can attempt to troubleshoot internet, picture message, or network issues but please be aware that we cannot guarantee the functionality.
Me: ok. Thanks.
Me: It has something to do with them switching the sim card - with the old sim card, I had zero issues, and as soon as I put the new one in the issue showed up.
%Noel M: Can you open the notification? Do we have options about it for example is by deleting it?
Me: The notification says: "New voicemail Dial +1-805-637-7243".
Me: And when I click on it it places a call to that number (the TMobile voicemail system).
Me: But I can't actually do anything once I dial the number since I do not have a voicemail account setup.
%Noel M: Let me check if there are documents about this, if not I'll let you know once I'm done.
%Noel M: Please try this steps:
Call your number and leave a voicemail
Once you recieve the notification, access your voicemail
Listen to the entire message and then press 7 to delete it
Press the * key to return to the main menu
Hang up and check for the icon
If it is still there, powercycle your phone
Me: I can't leave myself a voicemail because my voicemail is completely disabled. When I call my phone number, it just keeps on ringing, and the voicemail never picks up.
%Noel M: I understand. Unfortunately, we have already exhausted all troubleshooting steps available here. Since we have limited info about your device, we need you to call the manufacturer of the phone to get assistance about this matter.
Me: okay.
%Noel M: Thank you for using T-Mobile live Chat. Have a great night!
Is there any way to completely disable voicemail notifications? I use Google Voice, so I do not care about carrier voicemail notifications at all.

xur17 said:
I'm having a similar issue as the OP. I just got my sim card swapped out by T-Mobile, and now I have a new voicemail notification that I can't get rid of.
I actually have my voicemail completely disabled, so I have no way of leaving myself a message or anything (I have it setup this way so my carrier's voicemail doesn't pickup any of my voicemails).
Click to expand...
Click to collapse
Enable your voicemail and leave a message, then delete the message. You don't need to have your voicemail disabled for GV to work correctly. As long as you setup GV correctly, it will enable call forwarding so your carrier voicemail does not interfere.

bozzykid said:
Enable your voicemail and leave a message, then delete the message. You don't need to have your voicemail disabled for GV to work correctly. As long as you setup GV correctly, it will enable call forwarding so your carrier voicemail does not interfere.
Click to expand...
Click to collapse
But call forwarding uses my minutes. So each call that goes to voicemail costs me minutes, and I am on the 100 minutes a month plan, so I don't really have a bunch to share.

xur17 said:
But call forwarding uses my minutes. So each call that goes to voicemail costs me minutes, and I am on the 100 minutes a month plan, so I don't really have a bunch to share.
Click to expand...
Click to collapse
If you really want to go the prepaid route I would just use your google voice number (in other words don't give out your "real number") and disable the voice mail that comes with whatever prepaid service you use.

jimmyz said:
If you really want to go the prepaid route I would just use your google voice number (in other words don't give out your "real number") and disable the voice mail that comes with whatever prepaid service you use.
Click to expand...
Click to collapse
That's exactly what I am doing...
My voicemail is completely disabled for my account. The problem is that I swapped out my sim card at TMobile, and now my phone says it has a new voicemail with no way of clearing it, since my voicemail is completely disabled.

xur17 said:
That's exactly what I am doing...
My voicemail is completely disabled for my account. The problem is that I swapped out my sim card at TMobile, and now my phone says it has a new voicemail with no way of clearing it, since my voicemail is completely disabled.
Click to expand...
Click to collapse
I hate to say it but you may have to call support. I initially had the voicemail symbol that I couldn't get rid of until I set up the voicemail. Then I had the voicemail disabled.

jimmyz said:
I hate to say it but you may have to call support. I initially had the voicemail symbol that I couldn't get rid of until I set up the voicemail. Then I had the voicemail disabled.
Click to expand...
Click to collapse
I did contact support... Not to be rude, but did you read this thread? I posted a log of my chat with support, and posted that I have my voicemail disabled.
I may end up reactivating my voicemail, setting up voicemail, and then disabling voicemail again. Unfortunately I think I have to talk to support for each of those steps.

I was told that using VM doesn't use minutes. I'm on the 100 minute plan too. Just a thought. That or you could try calling from SIPDroid but I never have gotten it to work with Google Voice.
Sent from my XT862 using XDA

MrObvious said:
I was told that using VM doesn't use minutes. I'm on the 100 minute plan too. Just a thought. That or you could try calling from SIPDroid but I never have gotten it to work with Google Voice.
Sent from my XT862 using XDA
Click to expand...
Click to collapse
Calling my voicemail box definitely uses my minutes. I'm not sure if calls forwarded use minutes, but I am pretty sure they do.

I have an HTC One S, but I think it should still be the same. Go to Settings>call> Clear voicemail notification.

xur17 said:
I did contact support... Not to be rude, but did you read this thread? I posted a log of my chat with support, and posted that I have my voicemail disabled.
I may end up reactivating my voicemail, setting up voicemail, and then disabling voicemail again. Unfortunately I think I have to talk to support for each of those steps.
Click to expand...
Click to collapse
Sorry, I meant call which will likely be more painful than chat
Sent from my cm_tenderloin using Tapatalk

jimmyz said:
Sorry, I meant call which will likely be more painful than chat
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Ah. My bad then. I'll give that a shot in a few days. Google is sending me a replacement device for other issues, so I am going to try and see if that fixes it for some reason first.

Update: I was having an issue with a voicemail notification displaying on my phone even though I had voicemail completely disabled on my phone after I got a new sim card. I solved the issue by re-enabling the voicemail for my account (via online chat), and then disabling it again a day later (again via online chat).
I'm just posting this in case someone else has the same issue as me. I didn't even have to leave myself a voicemail and delete it or anything like people above were saying (probably because my voicemail system was initially completely disabled).

Thanks everyone! Calling myself and leaving a voicemail fixed it!

Integration with Google Voice - not receiving calls

For those who have their Sprint number integrated with Google Voice, have you experienced any issues with not receiving calls? Sometimes, I'll receive a missed call notification in Google Voice but my phone never rings. Tried testing it by calling from my landline and it goes straight to voice mail saying, "the Google Voice subscriber you have called is not available."
It doesn't happen all the time but enough that's it's an annoyance.

Call Sprint and have them reprovision you. I've had this happen before and that usually fixes it.
Sent from my SPH-L710 using Tapatalk 2

lrosenman said:
Call Sprint and have them reprovision you. I've had this happen before and that usually fixes it.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Thanks...I'll give them a call.

Does using Google voice use any minutes from the land line plan, or is it totally free to use.

QWIKSTRIKE said:
Does using Google voice use any minutes from the land line plan, or is it totally free to use.
Click to expand...
Click to collapse
If you integrate your Sprint number with your Google Voice account then yes it does use your minutes.

I have this problem as well, going to call sprint
from a galaxy, far, far away.

So I called and had my phone reprovisioned but I still missed a call without it ever ringing. I'm thinking this might simply be a problem with the Google Voice servers getting overloaded at times.

Dang was hoping this would be the solution
from a galaxy, far, far away

TheWzrd said:
Dang was hoping this would be the solution
from a galaxy, far, far away
Click to expand...
Click to collapse
Nice sig

For anyone who still has their Sprint number integrated with Google Voice, are you guys still experiencing problems like this? I'm thinking about integrating them again but not if these issues are still persisting.

On rare occasions I have experienced this, but usually it works just fine. I'm pretty sure it has to do with the fact that GV will only ring your number for about 30 seconds, and sometimes it takes the towers longer than that to find you. I've had my actual phone ring for only about 5 seconds before. It would be nice if GV let you set the timeout...
Sent from my SPH-L710 using xda premium

I experienced the same problem . missed calls and delayed texts . I deleted Google voice and went with YouMail and so far I haven't missed calls or texts that I know of. I tried to use sprint voicemail it kept giving me a busy signal no matter what I did .
Sent from my SPH-L710 using Tapatalk 2

The thing I miss most about Google Voice is the ability to text from my computer without my phone having any sort of data or wifi connection. I've tried DeskSMS, MightyText and mySMS but they all require your phone to be connected to the internet for the texts to go through. So if your phone is off or in deep sleep without wifi or data, the texts don't go through. The missed calls thing with Google Voice was a deal breaker though.

Still happening to me and my wife (one android one iPhone). Getting real frustrating. In addition, we are also experiencing an ability to place a call, needing to try mutliple times before the call will go through.
Seems to happen most often when calling from one Gvoice number to the other.
This is with Sprint Integration.
We are struggling between living with this and missing out on all the Gvoice features if we drop it.

clankfu said:
For anyone who still has their Sprint number integrated with Google Voice, are you guys still experiencing problems like this? I'm thinking about integrating them again but not if these issues are still persisting.
Click to expand...
Click to collapse
Mine is working great and has ever since I started using GV. There are times where a missed call notice will show up without hearing the phone ring, but I suspect that's just Sprint. Doesn't happen anymore now than it ever did. At least I get notified quickly.

Same issues here. I noticed it only happens from people who aren't in my contact list. As soon as I add them, all their calls and messages get through. I had GV integration, but not anymore.
Could this be an issue with CM 10.1? The reason I'm asking this is that all the missed texts show up in mighty text on my notebook.

Verizon Voicemail not working on 5X.

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??

Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....

elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?

Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.

elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
Click to expand...
Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!

Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.

wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....

Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.

GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.

elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
Click to expand...
Click to collapse
This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app

Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk

wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
Click to expand...
Click to collapse
Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.

Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:

You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".

jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
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Just did this and it worked flawlessly. Thank you sir.