Hey guys, I am in dire need of help... I have a family member with an LG Optimus G and the screen has been cracked on it, unfortunately the device is full of baby photos. The device was left in charge only mode and we can't seem to access media sync or anything like that. The strange part was that we also tried getting it into bootloader but it REFUSES to do so. We can see the screen, it just doesn't respond to touch. Any ideas? It seems like most data recovery programs require usb debugging to be turned on and then we were gonna go the adb pull route but like I said... It won't go into bootloader. Phone boots fine though.
It seems the device will only show up as "Unknown device" as well.
Daiskei said:
Hey guys, I am in dire need of help... I have a family member with an LG Optimus G and the screen has been cracked on it, unfortunately the device is full of baby photos. The device was left in charge only mode and we can't seem to access media sync or anything like that. The strange part was that we also tried getting it into bootloader but it REFUSES to do so. We can see the screen, it just doesn't respond to touch. Any ideas? It seems like most data recovery programs require usb debugging to be turned on and then we were gonna go the adb pull route but like I said... It won't go into bootloader. Phone boots fine though.
It seems the device will only show up as "Unknown device" as well.
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Click to collapse
Bumping as I REALLY need help with this.
Hello.
My G3 is about 3-4 months old now. Since my purchase everything works like it should, except that it stopped connecting to computers properly. In the first few weeks it worked like a charm: Plug-in the cable, select the SD-connect thingy and the SD folder pops up on the computer screen. Same as most other phones working with SD cards. But since a few weeks it won't popup the SD folder. Also, it's unfindable in the 'Computer' directory; the place where all portable hard drives usually become visible.
Some facts:
There's nothing wrong with the SD card itself. Apart from the PC connectivity it works like a charm and is brand new.
I've tried to connect to 3 different computers with 3 different cables. All with the same result.
All 3 computers do recognize my phone. It's actually visible under Device Management in the Control Panel as a 'HID'. I've actually tried using the LG PC suite bull**** program which worked fine, but really slow and buggy (though irrelevant since it shouldn't be necessary in the first place).
Phone recognition sequence: 1. Computer starts to install driver thingies (or whatever it does, it's the same as always when you plug-in a USB for the first time). 2. Nothing.
As usual, the phone offers some options after plugin, when I scroll down the upper bar. When I press 'Charging..." nothing happens. When I press 'Charge Phone' this option menu pops up, which completely neutralizes my logics: This was never necessary to connect to my computer at all. I've also yet to understand these options and their functions fully. I believe it has something to do with the LG PC suite. I made screenshots, but this forum does not allow me to post those yet.
Nevertheless, I just want to go back to the original "plugin to pc --> select SD card --> browse and copy" way of transferring files... I've searched everywhere in the phone settings to solve my problem, but without succes, obviously.
Can anyone help me?
Cheers!!
Anyone?
Jurje said:
Anyone?
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Change mode to MTP in 'Charge Phone' popup.
YaDr said:
Change mode to MTP in 'Charge Phone' popup.
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Jeez, I've tried that for like a thousand times and now all of a sudden it works... Thanks for letting me try it again. Really feeling like a retard now...
Hello,
My wife managed to drown her phone and now GPU is fried. I know phone boots, it makes sounds and so on, even there's part of screen displayed from time to time (touch option still works, but not much of help when you don't know what you're touching). Is there ANY way to connect phone like this to the computer in any mode? Most preferably - to backup files and contacts or at least files, less preferably - to flash into something I can connect to via telnet (so it would end up something close to raspberry pi, I have some plans for that too). Last thing - USB settings is on Charge Only, I'm pretty sure development options is activated (I used to do some debugging on it), but USB debugging resets every reconnect (or reboot) on the system version she has if I recall correctly. Thanks in advance for any advices.
The touchscreen on my 2013N7 fizzled out earlier. Responsiveness has been on and off for the day - for a few hours it would improve after I press on a certain spot on the back of the device, but after that it has gone entirely. I've rebooted several times and there is no response.
I'm trying to use android control (http://forum.xda-developers.com/showthread.php?t=2786395) to just access it and get my data off of it, but when I plug it into a PC, the PC doesn't recognize that there is a device plugged in at all, even though it'll still charge the N7. It's completely missing from the device management list; adb shell can't find devices plugged in. I've looked around for possible fixes, but all of the ones mentioned require being able to access the tablet.
I'm at a bit of a loss here - is there a way to get the N7 to show up on the device list, or an alternate way to pull data off of it?
session030213 said:
it would improve after I press on a certain spot on the back of the device
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The spot corresponds to the plug (att) and now it is time to unlock, reseat the cable and relock it as all of the problems relate to poor contact of the cable.
Same issue here,I am inserting a usb otg and connecting mouse there and then rebooting. This is really a bad issue
Sent from my Nexus 7 using Tapatalk
Hi, I need help and looked almost everywhere for answers. For the past few days, I've been trying to recover the photos and videos on my phone. The screen went completely black last week and I've restarted it thinking this would fix the problem. It didn't and now I can't even get past the PIN unlock. The phone still works when connecting with an HDMI cable, but I'm unable to get past the pin unlock.
I tried using an HDMI adapter hub and connected with a keyboard to no avail. The keyboard powered on, but anything I tried pressing on my keyboard the phone didn't respond to the keys, numbers, and all. Also even tried using a mouse.
I also tried using Samsung Dex, but I just couldn't get past the startup PIN.
What can I do to retrieve my files?
A data recovery specialist may be able to retrieve them.
Always regularly and redundantly backup critical data.Another disadvantage of not having a SD card slot as it's data if unencrypted it would by accessible
Thank you for your kind response. Would it be possible to have the screen fixed then I'd be able to have a working phone?
You're welcome.
Perhaps. That may increase the risk of data lose though. If it was me I would have written the lost data off already. I've lost a database that was 30 yo and not replaceable. Some lessons are learned the hard way.
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
skyhonor said:
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
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You can also connect a USB mouse, but then you have to find out where on the screen the numbers normally appear.
M1chiel said:
You can also connect a USB mouse, but then you have to find out where on the screen the numbers normally appear.
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Templates help.
skyhonor said:
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
Click to expand...
Click to collapse
I'm thrilled that my solution worked! I'm now using Samsung DEX in combination with a universal adapter hub, a wireless mouse, and keyboard, and transferring files to an external SSD. I am grateful for the advice provided by others.
Edit: After further exploration, I've realized the solution was even when the screen was black. I can still swipe up and type my pin blindly while using Samsung Dex. (The screen isn't active when not in Dex, but in Dex, it works somehow.)
Edit2: The only way to get past my pin was to blindly type my pin like this the way to get access to my phone data was to blindly accept the access from computer. (I say blindly because I could not see the what I was pressing and it was just through memory that I was able to do it)
Edit 3: If you are suffering from a dead screen issue and are unable to access the data from your phone, there is still hope. But first, you must remember your pin and where each press goes. Although you cannot see your screen, swipe up (this would allow you to type your pin). Type your pin, and if done correctly you have unlocked your phone (although you cannot see this). You should however be able to access your phone through Samsung Dex, see your screen, and access your files. Sometimes Samsung Dex just doesn't want to work. It's okay, now, connect your phone to your computer. You should see your internal storage. If not, then your phone is asking permission. (You can't see this) Simply tap on the bottom right of your phone to OK the permission. I hope this was helpful. Thank you
Some notes; a day before my screen went completely black, the top half of my phone was not touchable (the touch screen just didn't want to work.) I was very lucky the bottom half to type my pin was still working even though I could not see (just through memory).
Kindly change the thread to SOLVED thank you